Client Servicing Executive

Job Description

Job Responsibility: Manage Client Accounts: Develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns. Understand Client Requirements: Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects. Coordinate Project Execution: Liaise between clients and internal teams, such as creative, media, and production, to ensure smooth execution of projects while meeting client expectations and deadlines. Present Proposals and Reports: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement. Provide Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes. Resolve Issues and Conflicts: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships. Stay Updated on Industry Trends: Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge. Foster Client Loyalty: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention. Ensure Compliance and Quality: Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency's reputation for excellence. Requirements: Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field. 1–2 years of experience in an advertising or marketing agency environment. Excellent verbal and written communication skills. Strong presentation skills with the ability to build and deliver engaging client presentations. Proficient in MS Word/Excel for drafting briefs, reports, and documents. Proficient in MS PowerPoint / Google Slides for building decks and client presentations. Highly organized with strong attention to detail. Proactive, solution-oriented, and able to manage multiple tasks simultaneously. Passionate about advertising, brand building, and creative communication. If you believe you possess the essential qualities to be a valuable addition to our team, kindly contact us at jobs@nyasa.co.in or call 87800-80515 .