Client Servicing Executive

Key ResponsibilitiesClient Management & Communication

• Serve as the primary point of contact for assigned clients across social media, ad films, video content, influencer campaigns, podcasts, and IP-based projects
• Understand client objectives, performance expectations, and success benchmarks
• Manage all client communication, approvals, revisions, and feedback cycles with clarity and structure

Project & Delivery Ownership

• Translate client briefs into clear, actionable tasks for editors, production teams, designers, and influencers
• Simultaneously manage multiple clients and parallel deliverables, ensuring timelines, quality, and priorities are consistently met
• Track project progress across shoots, edits, approvals, and final deliveries, ensuring nothing falls through the cracks

Creative & Execution Support

• Assist in conceptualising creative ideas aligned to client briefs and platform requirements
• Ensure delivery of high-quality social media videos and ad-level content, with prior hands-on exposure to successfully executed campaigns
• Maintain creative consistency with approved concepts and brand tonality

Customer Success & Retention

• Drive client satisfaction through proactive communication, dependable execution, and timely problem-solving
• Anticipate delivery risks and address them before they escalate
• Support leadership in identifying opportunities for account expansion and long-term partnerships

Internal Coordination & Process Management

• Coordinate seamlessly across internal cohorts (Social Media, Reventers, Brikkin)
• Maintain and follow department SOPs for client servicing and delivery
• Assist in tracking project costs, vendor coordination, and basic financial hygiene where required

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,343.32 per month

Work Location: In person