620 Client Communication Jobs - Page 17

Bid on Upwork, Freelancer, Fiverr, etc. Write proposals, generate leads, follow up with clients, close deals, update CRM, coordinate with tech teams, attend meetings, and track market trends to grow business. Female candidates preferred.

Role & responsibilities : Assist in planning and executing marketing campaigns (online and offline). Coordinate with internal teams (sales, product, design) to ensure brand consistency. Create and manage content calendars and marketing schedules. Track, report, and analyze the performance of campaigns and suggest improvements. Handle email marketing, newsletters, and CRM updates. Coordinate events, webinars, and tradeshows. Support digital marketing initiatives including SEO, SEM, and social media. Manage marketing collateral (brochures, presentations, etc.). Collaborate with agencies and vendors. Conduct market and competitor research. Preferred candidate profile: Education : Bachelors degree in Marketing, Communications, or any relevant field. Experience : 1 year of experience in a marketing or coordinator role. Communication : Excellent written and verbal communication skills. Technical Skills : Familiarity with email marketing tools (like Mailchimp), analytics (Google Analytics), and social media scheduling platforms. Work Style : Team player, detail-oriented, good multitasker, and deadline-driven. Location : Bangalore (on-site role).

Role & responsibilities : Cold call prospects that are generated by external sources of lead. Develop sales opportunities by researching and identifying potential accounts. Identify decision-makers within targeted leads to begin the sales process. Penetrate all targeted accounts and radiate sales from within the client base. Collaborate with appropriate team members to determine strategic sales approaches. Create and deliver qualified leads and opportunities to other team members. Maintain records and pipeline updates using CRM tools. Ensure timely follow-up by passing leads with complete profile information, action plans, and timelines. Make outbound follow-up calls to existing clients to cross-sell or up-sell services. Handle inbound, unsolicited prospect calls and convert them into opportunities. Highlight product/service features and benefits, quote prices, and maintain sales-related documentation. Preferred candidate profile : Education : Any Graduate (preferably in Business, Marketing, or related fields) Experience : Freshers or up to 1 year of experience in Sales/Inside Sales/Telecalling Communication : Strong verbal and written communication skills Interest : Passionate about a career in B2B Sales, Lead Generation, or CRM Location : Bangalore (Candidates in and around Jayanagar or who is willing to relocate preferred) Availability : Immediate Joiners preferred

We are looking for a proactive and detail-oriented Site Supervisor to oversee daily site activities, ensure timely completion of tasks, and maintain quality and safety standards. Role & responsibilities Supervise and coordinate on-site activities and workforce. Execute work as per technical drawings, specifications, and client requirements. Maintain daily site reports, material logs, and labour attendance. Ensure site safety, quality standards, and proper material usage. Coordinate with contractors, suppliers, and internal teams for smooth operations. Report daily progress and site issues to project managers. Key Skills Required: Site supervision and execution Manpower handling and planning Knowledge of civil/site works Good communication and problem-solving skills Experience in waterproofing industry will be an added advantage Requirements: Minimum 1 - 4 years of relevant site experience Willingness to travel or relocate as per project needs Strong discipline, time management, and accountability Legal Bond: A 2-year legal employment bond is mandatory for this position. Selected candidates must sign the bond before on boarding.

Telecaller Corporate Client Outreach Location: Chandigarh (Head Office) Department: Business Development / Marketing Employment Type: Full-Time, Permanent CTC Range: 2.4 5.0 LPA + Incentives (Based on Performance) About Northstar Safety Systemz Pvt. Ltd.: Northstar is India’s leading EHS & ESG consultancy, with over 18 years of experience delivering industrial safety audits, ESG reporting, compliance training, and turnkey system installations. We cater to a prestigious clientele across power, FMCG, pharma, real estate, manufacturing, and IT sectors—including MNCs and Fortune 500 companies. We are hiring sharp and persuasive tele callers to join our dynamic marketing and sales enablement team. This role involves high-impact outreach to senior decision-makers in corporate and MNC sectors, with the goal of setting appointments, generating qualified leads, and supporting business growth. Key Responsibilities: Make outbound calls to potential clients from a verified database, focusing on safety, ESG, and training-related services. Use professionally structured pitch lines to introduce Northstar’s services and secure appointments for sales managers. Engage with senior-level professionals such as EHS Heads, Plant Managers, Admin Heads, and Procurement Teams. Maintain a daily tracker of calls made, responses, follow-ups, and conversions using CRM or Excel. Follow structured call scripts while confidently handling objections or inquiries. Understand the key service verticals of Northstar (e.g., fire audits, safety training, manpower deployment, ESG consulting) and position them effectively on calls. Collaborate closely with the Sales Manager to ensure smooth handover and follow-through on warm leads. Conduct post-call follow-up via email, WhatsApp, or LinkedIn where appropriate. Share feedback with the marketing team to refine lead targeting and messaging strategies. Educational Qualifications: Minimum: Graduate (Any Stream) Preferred: Bachelor’s degree in Business Administration, Commerce, or Marketing Additional certifications in communication, telesales, or customer interaction will be a plus Experience: 1–4 years of experience in B2B tele calling, client acquisition, lead generation, or inside sales , preferably in consulting, IT, safety, or facility services domain. Key Skills (Naukri-ready – comma-separated): Tele calling, Lead Generation, Cold Calling, B2B Sales, Client Communication, Appointment Setting, CRM Management, Pitching Corporate Clients, Objection Handling, Inside Sales, Business Development, Safety Consulting, MNC Outreach, English Communication, Call Scripting, LinkedIn Follow-up, Database Calling, Corporate Client Outreach, Safety Services Lead Gen, Email Follow-up Candidate Attributes: Excellent spoken and written English ; Hindi fluency is a plus. Quick thinker with the ability to customize pitch based on industry or client size. Strong listening skills and presence of mind to handle C-level clients. Self-motivated, target-driven, and team-oriented. Confident with daily call volumes and professional engagement. Growth Opportunity: Fast-track promotion to Inside Sales Executive or Corporate Outreach Lead based on performance Monthly incentives based on leads qualified and appointments converted

Fresco Overseas (Thane) is hiring Sales Executives for animal feed, pharma lab equipment & life science products. Life Science/Microbiology/Biotech background preferred. Strong communication & computer skills a must. Apply: sairaj@frescooverseas.com Required Candidate profile Graduate in Life Sciences, Microbiology, or Biotechnology. 1–2 yrs in B2B/export sales preferred. Good communication, email & MS Excel skills. Knowledge of animal feed/lab equipment is a plus.

Mega Walk-In Drive: Client Relationship Manager (Insurance Sales Representative) Company: Unik Life Location: KNR Corporate Office, Banjara Hills, Hyderabad Dates: 17th June to 20th June Timings: 11:00 AM to 9:00 PM IST Shift: Night Shift Only (7:30 PM to 4:30 AM IST) Contact HR: VMS Teja 9989555933 Job Role: Client Relationship Manager (Insurance Sales) Join one of the fastest-growing insurance teams in Hyderabad! We're hiring motivated, bilingual professionals (English & Hindi) passionate about sales and client service in the Property & Casualty Insurance domain. Key Responsibilities: Sales Generation Prospect & generate leads (cold calling, referrals, networking, online inquiries). Conduct client needs assessments and recommend suitable insurance policies. Present policy options, close sales, and meet monthly/quarterly targets. Client Relationship Management Build and maintain strong client relationships. Handle inquiries, renewals, policy changes & provide exceptional service. Product Expertise Advise clients on Homeowners, Auto, Commercial Insurance, Wind, Flood & Liability products. Recommend improvements to existing coverage. Admin & Compliance Manage policy applications and updates using Agency Management System. Ensure adherence to insurance regulations and ethical standards. What Were Looking For: Proven sales experience, ideally in insurance or financial services Excellent communication, negotiation & interpersonal skills Bilingual Fluent in English & Hindi Self-driven, detail-oriented & a team player Proficient in CRM/Agency Management Systems Bachelor’s in Business/Marketing/Finance (preferred) Willingness to work night shifts only Why Join Us? Great career growth opportunity Work with a passionate and dynamic team Develop deep product and market expertise Build a strong name in the insurance industry Walk in with your updated resume. Don’t miss this great opportunity! Address: NOTE: Only Males Unik Life C 2nd Floor, KNR Corporate Office Building, Care Hospital Back Side, 6-3-597/1, Anand Nagar Colony Rd, Venkata Ramana Colony, Naveen Nagar, Banjara Hills, Hyderabad, Telangana 500004, India View on Map

Job Title : Digital Marketing Manager Job description The Digital Marketing Manager will be a client-facing leader responsible for developing and executing comprehensive digital marketing strategies. This role involves collaborating with clients to understand their business objectives, creating and implementing marketing plans, and delivering measurable outcomes. The ideal candidate is a creative thinker with expertise in SEO, SMO, Google Ads, content marketing, and affiliate marketing, coupled with excellent communication and project management skills. Key ResponsibilitiesClient Engagement Serve as the primary point of contact for clients, attending in-person meetings to understand their business goals, challenges, and requirements. Build and maintain strong client relationships by providing regular updates, insights, and reports on campaign performance. Translate client objectives into actionable marketing strategies and plans. Strategic Planning and Execution Develop and implement comprehensive brand marketing strategies tailored to each client's unique needs and target audience. Create and manage digital marketing campaigns across multiple channels, including SEO, SMO, Google Paid Ads, and affiliate marketing. Oversee the planning and execution of affiliate marketing programs to expand client reach and boost ROI. Content Development and Marketing Lead content creation efforts, including writing, editing, and optimizing blogs, articles, social media posts, and other marketing collateral. Collaborate with creative teams to design visually appealing content for social media and digital campaigns. Ensure all content aligns with the clients brand voice, values, and target audience. Performance Analysis Monitor and analyze key performance indicators (KPIs) to assess the success of marketing campaigns. Prepare detailed performance reports with actionable insights and recommendations for clients. Use data-driven approaches to continuously improve campaign strategies. Team Collaboration Work closely with internal teams, including design, development, and analytics, to deliver cohesive marketing solutions. Coordinate with clients' internal teams to ensure alignment on goals and deliverables. Market Trends and Innovations Stay updated on the latest trends and technologies in digital marketing. Identify opportunities for innovation and recommend new tools and strategies to clients. Qualifications and SkillsEducational Background Bachelor’s degree in Marketing, Business, or a related field. A Master’s degree is a plus. Professional Experience 7+ years of experience in digital marketing, with at least 4 years in a client-facing role. Proven track record of managing successful SEO, SMO, Google Ads, content marketing, and affiliate marketing campaigns. Technical Skills Proficiency in SEO tools (e.g., Ahrefs, SEMrush, Moz), Google Ads, and social media marketing platforms. Strong understanding of analytics tools like Google Analytics and reporting dashboards. Experience with affiliate marketing platforms and strategies. Soft Skills Exceptional communication and interpersonal skills, with the ability to present ideas clearly and persuasively to clients. Strong organizational and project management skills, with the ability to manage multiple projects simultaneously. Creative thinking and problem-solving abilities. Other Requirements Ability to attend in-person client meetings and events as required. Experience working in a fast-paced, client-driven environment. Demonstrated ability to meet deadlines and deliver measurable results.

As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management, strategic growth initiatives, compliance, and innovation. You will play a pivotal role in developing account management strategies, streamlining processes, and driving growth while fostering strong stakeholder relationships. Team Management & Mentorship : Lead, mentor, and manage a team of Digital Account Managers to ensure the successful execution of projects. Client Portfolio Oversight : Oversee the client portfolio, ensuring quality service delivery and client satisfaction. Strategic Development : Develop and implement account management strategies to improve project efficiency and business growth. Project Execution & Quality Assurance : Ensure all projects are completed on time, within scope, and with high quality. Client Escalation & Resolution : Act as the primary point of escalation for key client concerns and work towards resolution. Client Communication & Relationship Management : Oversee daily, weekly and monthly client calls, ensuring effective communication and relationship management. Cross-Functional Collaboration : Collaborate with cross-functional teams (SEO, PPC, Content, Design and Web Development) to align project execution with client goals. Client Retention & Contract Renewals : Oversee contract renewals and implement proactive client retention strategies to strengthen long-term partnerships. Quality Control & Deliverable Review : Review project deliverables while implementing quality control measures to ensure high standards across all projects. Project Tracking & KPI Monitoring : Track project progress, monitor key performance indicators (KPIs), and ensure targets are met. Audits & Performance Reviews : Conduct regular audits and performance reviews, ensuring that projects meet client expectations and industry standards. Continuous Process Optimization : Identify inefficiencies and continuously implement innovative solutions to refine project execution, enhance team productivity, and improve overall client experience. Workflow & Process Optimization : Establish and improve internal workflows, communication processes, and documentation standards. Automation & Best Practices : Suggest and implement automation tools for client reports, meetings and best practices to enhance efficiency. Strategic Innovation : Introduce innovative strategies to improve digital marketing services and client engagement. Task Management & Transparency : Ensure all tasks are tracked and updated in Zoho Projects for transparency and accountability. Risk Identification & Mitigation : Proactively identify and address project risks and roadblocks to prevent disruptions. Escalation & Conflict Resolution : Manage client and internal escalations while addressing team concerns to foster a productive and motivated work environment. Strategic Collaboration : Work closely with the Senior Leadership Team to develop and implement growth strategies that align with business objectives. Business Expansion : Identify new business opportunities within existing accounts to drive revenue growth and service expansion. Client Relationship Management : Develop and maintain strong client relationships by aligning business objectives with Ralecons strategies. Report Vetting: Ensure all reports, data, and details shared by the Technical team(s) are vetted for accuracy and quality. Contract Renewals & Client Retention : Oversee contract renewals and ensure long-term client retention through proactive engagement and relationship-building. Feedback Management: Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM) and Senior Leadership members to foster a culture of continuous improvement. Provide constructive feedback to team members to enhance their performance and professional development. Leave and Attrition Management: Monitor and manage team members' leave schedules to ensure adequate coverage and minimal disruption to project timelines. Implement strategies to mitigate attrition, and foster a supportive work environment. Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment. Skill Enhancement & Training : Conduct training sessions for the Client Delivery team to enhance their skills, industry knowledge, and expertise. Mentorship & Performance Management : Provide ongoing mentorship, performance feedback, and career development support to help team members grow professionally. Team Culture & Innovation : Foster a collaborative team culture focused on excellence, creativity, and continuous improvement. Client & Internal Communication Standards : Ensure all client communications, approvals, and deliverables are documented for transparency, while maintaining professional communication in alignment with company policies. Meeting Preparation: Ensure that the Client Delivery team thoroughly prepares for all meetings, both internal and external, and that Minutes of Meetings (MoMs) are sent out promptly after each session. Success Measurement: The success of the Client Delivery Head (CDH) is intricately tied to the overall success and performance of their team. By fostering a culture of excellence, continuous improvement, and effective collaboration, the Client Delivery Head (CDH) ensures that each team member contributes effectively towards achieving collective goals and delivering exceptional results to clients. Ad hoc Tasks: Willingly undertake any other tasks as assigned by the Digital Operations Manager (DOM), Head of Digital Operations (HODO) or Senior Management to support overall team objectives. You are the right fit if you have Educational Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field. Industry Experience : Minimum 10+ years of experience in digital marketing account management. Leadership & Team Management : Proven leadership experience in managing teams and large-scale projects. Certifications (Preferred) : Certifications in Google Ads, SEO, Digital Marketing are an added advantage. Strategic Thinking : Ability to develop and implement long-term strategies for client success. Leadership & Mentorship : Experience in managing, coaching, and developing teams. Client Relationship Management : Strong interpersonal and communication skills to build and maintain long-term client relationships. Problem-Solving : Ability to quickly assess challenges and implement effective solutions to overcome them.. Analytical Skills : Proficiency in data-driven decision-making and performance tracking to optimize strategies. Project Management : Strong organizational skills and experience in managing multiple projects simultaneously. Technical Proficiency : Familiarity with Google Analytics, Google Ads, SEO tools, CRM software, and reporting dashboards

Position Relocation Consultant JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Conduct Programs Conduct Mobility Operations Execute delivery of all relocation services, including; relocation policy counseling, Move management City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue MIS & Documentation Follow up and ensure updation of Relotracker Collation of weekly reports Follow up for case closures and maintaining the weekly /monthly MIS for the same. Preparation of client related reports Maintain the database of appreciation and escalations Document weekly reviews Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement

Location: Sector 5, Kolkata Workweek : 5.5 Days (Alternate Saturdays are half-days) Reports To: Management About the Role : We are looking for a detail-oriented, responsible, and highly organized Process Coordinator to join our Management & Operations Team (MDO). This is a critical, behind-the-scenes role designed to ensure that processes, once defined, are executed exactly as expected across different departments. The Process Coordinator doesnt do the work she makes sure it gets done, exactly as defined. This includes documenting workflows, following up with the responsible teams or individuals, tracking progress on shared sheets or dashboards, and ensuring proper reporting. If you are someone who loves structure, timelines, and accountability this role is built for you. What You'll Do : Workflow Implementation - Ensure execution of assigned company processes step-by-step as defined in internal flowcharts Provide instructions and support to team members on how to follow defined processes. Serve as the single point of accountability to ensure the process runs on time and to spec Daily Follow-Ups & Accountability - Perform daily follow-ups with team members to ensure each task is being completed Maintain logs of missed or delayed steps and escalate concerns as needed Proactively remind team members of upcoming or overdue actions Reporting & Documentation - Maintain accurate Google Sheets or Excel trackers Ensure all stakeholders are updated on current progress of any process being monitored Assist the Executive Assistant and MD in pulling reports, data, and insights from ongoing processes Who You Should Be : A female candidate, residing within 60 minutes of Sector 5, Kolkata Someone with a strong sense of responsibility and discipline Must be extremely comfortable with Google Sheets (Excel knowledge is a bonus) Experience in operations, admin, or coordination roles is a plus (especially in SMEs or startups) Should have clear written and verbal communication skills and be comfortable following up persistently Open to learning and implementing structured business systems and SOPs Most importantly, should be someone who enjoys getting things done right, every single time Why This Role Matters : This is a foundational operations role that directly impacts company efficiency and performance You will be the eyes and ears of the MDs office when it comes to ensuring systems are followed Over time, successful performance here can lead to larger opportunities in operations, project management, or administration

Role & responsibilities Client Communication & Relationship Management Sales & Marketing Coordination Government Tender & Business Support Strategic & Process Support Preferred candidate profile Good command over English and Hindi (Reading/Writing/Speaking). Excellent interpersonal skills and professional presence Good understanding of sales cycles, government procurement processes, and tendering

Prospecting and lead generation via calls, emails, and digital platforms Presenting company offerings and solutions to potential clients Maintaining strong follow-ups and closing deals Meeting weekly and monthly sales targets Sales incentives Annual bonus Provident fund

Roles and Responsibilities Client Onboarding & Enablement: Guide new clients through product setup, AI training, and initial use to ensure a smooth and successful implementation. Relationship Management & Engagement: Conduct regular check-ins and business reviews to assess progress, gather feedback, and foster long-term client relationships. Performance Monitoring & Reporting: Track customer health metrics and success KPIs; deliver regular insights and outcome reports to leadership and clients. Issue Resolution & Escalation: Identify and resolve client issues efficiently, coordinating with internal teams for escalation and timely resolution. Collaboration & Communication: Maintain strong cross-functional communication by sharing insights, performance metrics, and client feedback through regular reports and updates with internal stakeholders and clients. Role & responsibilities Preferred candidate profile

Position: Associate L1/L2 Dealing with International Accounting/Bookkeeping. Sincere, focused and hard-working individuals looking at long term career growth are encouraged to apply. Good career opportunity for fresher focusing on building a stable career. Training related to the Australian Accounting and software will be provided by us. Educational Qualifications: M.Com, M.B.A Finance, CA (drop outs) OR ICWA (drop outs) OR CA Inter (Those who are not pursuing any studies) Experience: 1-3 years in Indian or KPO Accounting industry, Experience in International software will be an added advantage Job Profile: Able to send basic emails to client with approval Capable to work complex tasks within the department. Skill to manage multiple practice/client work Good understanding of all processes of the department. Good understanding of basic (Allocated) process of the department Works with less supervision. Able to connect with basic client, if needed Allocable to the clients Overall Candidate Profile Desired: Good academic track record and understanding of Accounting concepts Self-Motivated go-getter with the ability to work with utmost efficiency and accuracy Good English Skills (writing, reading, speaking). Good grasping and analytical skill Remuneration Details: Salary negotiable for the right candidate- according to experience and skills. Location: GIFT city, Gandhinagar Regular Office Timings : 7.30 am to 4.30 pm (Monday to Saturday). *First, Third and Fifth Saturday Off Interested Candidates can share their most updated CV on vaibhavi.m@befree.com.au 7227011498 Vaibhavi Mehta Talent Acquisition

Position: Sales Coordinator (Female Only) Location: Gurgaon Salary: Up to 5.5 LPA Notice Period: Max 15 Days Gender: Female Candidates Only Education: Graduation Must Experience: 2+ Years Interview Mode: Face-to-Face Only Key Highlights: Client Coordination Handle calls, emails, and client communication Advanced Excel – Work with Pivot Tables, VLOOKUP, MIS, Reports Sales Support – Quotation prep, order tracking, and CRM updates Target Tracking – Assist sales team with follow-ups and reporting Cross-Team Communication – Liaise with accounts, logistics, and operations Organized & Detail-Oriented – Own backend processes end-to-end Excellent Communication Skills – Fluent, confident, and professional Why Join Us? Fast-paced and professional work environment Growth-oriented role supporting a high-performing sales team Great opportunity for career progression in sales operations

Role Overview We are seeking a highly experienced Project Manager (PMP Certified) to lead the implementation of our solutions for large, global life sciences clients. The ideal candidate will have a strong background in managing digital transformation projects within structured yet complex enterprise environments, working with mature and demanding customer teams. As the Project Manager, you will be responsible for ensuring successful delivery of projects - from kickoff through go-live - managing all aspects of scope, schedule, risk, communication, and stakeholder alignment. A strong appreciation for enterprise technologies - including SAP , cloud-native platforms , and the evolving role of AI in business processes - is essential to effectively lead and align cross-functional teams and client stakeholders. Key Responsibilities Lead end-to-end implementation projects with large pharmaceutical and biotech companies across global geographies. Define project scope, objectives, and deliverables in alignment with client expectations and internal capabilities Develop and maintain detailed project plans, track progress, and proactively manage risks and dependencies Serve as the primary point of contact for client stakeholders throughout the project lifecycle Collaborate with product, QA, engineering, and operations teams to ensure timely and high-quality delivery Facilitate communication across global time zones and manage expectations in high-stakes environments Conduct project retrospectives and contribute to process improvement initiatives Required Qualifications PMP Certification is mandatory Minimum of 10 years of experience in project management, with at least 5 years managing digital transformation initiatives Proven track record of delivering enterprise software/SaaS projects in structured but complex environments Experience working with life sciences or highly regulated industries is preferred Understanding and appreciation of technologies such as SAP , cloud-based platforms , and AI-driven tools Exceptional communication, negotiation, and stakeholder management skills Self-driven and comfortable in a fast-paced, fully remote work environment Willingness to work flexible hours to accommodate US East Coast and European time zones Why Join Collabrix? Be part of a company that is redefining collaboration in the life sciences space Work alongside a world-class founding team and a global, high-performing remote workforce Enjoy autonomy, flexibility, and the opportunity to create impact at scale Competitive compensation, performance bonuses, and growth opportunities To Apply: Please send your resume and a short cover note to people@collabrix.co with the subject line "Project Manager Application" .

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

About the Role: We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners — and the internal escalation head for any customer-facing issues. You’ll lead our team of Customer Relationship Managers (CRMs), own key accounts, and help structure this function into a scalable, efficient, and revenue-positive engine. At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help shape and guide this transformation. What You Will Do: Key Relationship Ownership Be the primary point of contact for high-value customers and key accounts Personally handle high-stakes conversations, escalations, or service issues Build long-term relationships that are rooted in trust, responsiveness, and real support CRM Team Leadership Lead a team of Customer Relationship Managers, mentoring them on tone, service, follow-up, and coordination Set internal SLAs and ensure the team adheres to clear, proactive communication norms Monitor daily activities and intervene when needed on escalations or important accounts Cross-Team Coordination Liaise with dispatch, sales, 3D/media, operations, and inventory to fulfill customer needs Ensure all collaterals, display kits, sample kits, training materials, and visuals are provided on time Be the internal voice of the customer — help identify gaps, inefficiencies, or product issues Revenue & Retention Focus Help drive repeat business by nurturing strong client relationships Support the sales team in payment follow-ups, by leveraging goodwill and service quality Track and improve customer satisfaction and engagement across key regions Process Improvement & Digital Evolution Assist in structuring CRM workflows for scale (especially across 100s of WhatsApp groups) Contribute to the design of our customer portal rollout: what they need, how they use it Maintain records of service history, issues, resolutions, and feedback — even in semi manual stages Lead the adoption of CRM tools and dashboards when the time comes Who You Should Be 8–15 years of experience in client servicing, account management, or CRM leadership Prior experience in building or leading client teams at a growing company, SME, or family business (preferred) Strong Hindi + English communication required — must be articulate and professional Emotionally mature and capable of balancing urgency with empathy Not afraid to be hands-on, pick up the phone, or lead from the front Comfortable leading a small team and managing complex internal coordination Excited by the idea of building something new, not just maintaining what exists Familiar with the distribution, building materials, or B2B servicing space (preferred) What’s In It for You Be part of a fast-growing company in a pivotal, high-visibility function Work directly with the founder and management team Build and own a function from the ground up — with clear autonomy and impact Strong growth potential into a national leadership role as the CRM team expands Join a purpose-driven brand reshaping how interior materials are sold and supported in India

Role & responsibilities :- Lead Generation & Prospecting Identify new business opportunities through networking, industry events, trade shows, digital platforms, and cold outreach. Maintain a strong pipeline of potential clients, especially targeting key industries Client Relationship Management Develop and maintain long-term relationships with existing and potential clients. Understand client requirements thoroughly and ensure a consultative approach to selling booth design and fabrication services. Proposal & Pitch Development Prepare and deliver compelling proposals, quotations, and presentations tailored to client needs. Work closely with the design team to translate client briefs into impactful booth concepts. Sales Closure & Negotiation Negotiate contracts, pricing, and timelines effectively to close deals while maintaining profitability. Achieve or exceed monthly and quarterly sales targets. Market Research & Competitive Analysis Stay updated on market trends, competitor activities, and new technologies in the exhibition space. Recommend strategies to improve the companys positioning in local and international markets. Coordination with Internal Teams Coordinate with the design, production, logistics, and project teams to ensure seamless execution of client projects. Ensure timely delivery and high-quality service as promised during sales. Trade Show Participation Represent the company at exhibitions, B2B meetings, and industry events globally. Showcase company portfolio and generate leads during trade shows and expos. CRM & Reporting Maintain up-to-date records in the CRM system. Prepare weekly/monthly sales reports for management review and planning. Upselling & Repeat Business Identify opportunities for upselling booth add-ons and cross-selling related services Encourage client retention and repeat projects for recurring exhibitions. Preferred candidate profile : Must have experience of exhibition industry, B2B Marketing & Sales, Dealing with International clients, Generate business for company.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are looking for a seasoned SAP MDM Functional Consultant with proven hands-on experience in multiple SAP implementations focusing on data migration and master data management. This client-facing role requires strong communication skills and familiarity with business practices related to master data. Key Responsibilities: Lead and participate in requirement gathering sessions to understand master data needs. Manage master data migration activities and ensure data quality throughout project lifecycle. Provide functional expertise in SAP Master Data Management, particularly in SAP S/4HANA Public Cloud environments. Collaborate with cross-functional teams to ensure smooth roll-out and integration of master data solutions. Assist in developing and implementing data migration and roll-out methodologies. Act as liaison between business stakeholders and technical teams for requirements and issue resolution. Support testing activities such as unit testing, integration testing, and user acceptance testing related to master data. Document functional specifications, workflows, and process improvements for master data management. Mandatory Skills: Hands-on experience in SAP S/4HANA Master Data Management (MDM). Strong understanding of data migration and master data governance processes. Good communication and client-facing skills. Experience with requirement gathering and roll-out methodologies. Desired Skills: Exposure to SAP S/4HANA Public Cloud MDM implementations. Additional Information: Work location: Pune SEZ / TBEL client location, working from client or Infosys office. Standard IST shift. Background verification process: TBD.