620 Client Communication Jobs - Page 19

Job Title: Legal Specialist 1 Location: Magarpatta City , Pune (Work from Office Mandatory) Job Type: Permanent Shift: U.S. Timings (Night Shift - subject to client requirements) Working Days: Monday to Friday Notice Period: Immediate Joiners Preferred About the Role: This role is ideal for candidates with experience in legal documentation, case management, and litigation support . You will primarily assist U.S. attorneys and legal teams by preparing legal documents, managing case records, and supporting post-judgment collections. This is role , perfect for those looking to build expertise in U.S. legal support, compliance, and litigation processes while working under the guidance of experienced legal professionals. Key Responsibilities: Manage the US clients' post judgment collections/recovery efforts which includes preparation of legal documents, communicating with various government administration officials, updating clients and maintaining case records. Filing litigation - initiating a US lawsuit to resolve a legal dispute as per US bar guidelines. Maintain electronic documents and update case management systems. Drafting/litigation making/editing pleadings, dealing with pleadings, following court rules. Performing tasks for USA Legal Collection law firms. Tasks such as preparing garnishments, contacting courts, sheriffs, county offices. Extracting information out of legal documents. Frequent interaction with USA attorneys and potentially with defendant (but not as attorney). Organizing and tracking files related to case documents. Draft and file legal documents such as subpoenas, affidavits, notices, discovery responses, medical record requests in context to the US market. Research public records and other resources to locate parties, witnesses, and other case related information through various tools. Communicate with Court Clerk, Sheriffs Office, County Appraiser, and Recorder’s Office if required. Prepare court filings, recordings, and e-filing. Provide clients with the status of their cases Who Should Apply? LLM (Master of Law) degree is mandatory. 1-2 years of experience in preparing legal responses and handling U.S. legal documentation. Knowledge of U.S. collections laws such as FDCPA, CFPB, FCRA, TCPA, GLBA, SCRA, PCI-DSS, UDAAP, and Dodd-Frank Act. Familiarity with U.S. debt recovery processes and fair debt collection practices is preferred. Excellent communication skills (written & spoken English) for working with U.S. clients. Proficiency in MS Word, Excel, WordPerfect, Adobe, and Outlook . Skills & Competencies: Mandatory: Internet-savvy for legal research and document searches. Mandatory: Fluent English communication to interact with U.S. clients. Strong critical thinking, research, and organizational skills . Ability to multitask and manage time-sensitive legal documents . Preferred: Knowledge of U.S.banking/finance laws and legal terminology.

Key Responsibilities:- *Handling Software Development Process *Handling Customer Onboarding *Handling Ongoing Customer Support *Client Communication In English Project Analysis, Requirements Gathering & Documentation

Key Responsibilities:- *Handling Software Development Process *Handling Customer Onboarding *Handling Ongoing Customer Support *Client Communication In English Project Analysis, Requirements Gathering & Documentation

Role Overview : - We are seeking a highly organized Project/Team Coordinator to join our team. As a key member of our organization, you will play a crucial role in coordinating and implementing projects across multiple departments. Company Profile : Arcadia Consulting Services Pvt Ltd was incorporated in 2007 and is one of the premier offshore providers for Developing and Supporting Electronic Health Records and services such as medical billing, accounts receivable management, claims processing, and healthcare revenue management. We have expertise in implementing and operating to over 1000 healthcare providers in the USA. Our professional team ensures successful adoption of the product by focusing on user training, configuration and maintenance. We provide innovative, effective and high quality Business Process Outsourcing (BPO) Services to Health Care service providers in the USA. Our client is EHI(Enable Healthcare) - EHI delivers a web based Electronic Health Record (EHR) system that enables ambulatory care physicians and clinical staff to schedule and manage patient appointments, document patient encounters, streamline clinical workflow, scan paper records, connect to labs & pharmacies, automate billing & payment follow-up, deliver analytics and intelligent reporting functions. Key Responsibilities: - Strong written and verbal communication skills. Advanced Excel skills for analyzing large data sets Establish and maintain relationships with relevant stakeholders, Coordinate with client managers on project plans, timelines, and resources to ensure successful project delivery.. Develop and maintain relationships with cross-functional teams to ensure seamless integration and communication. Provide regular updates and insights to stakeholders on project progress and key metrics. Ensure compliance with organizational policies and procedures. Requirements: • 4-5 years of experience in project coordination and team coordination. • Proven track record of coordinating complex projects and delivering results under tight deadlines. • Excellent communication and interpersonal skills. • Able to work independently and collaboratively in a fast-paced environment. • Proficiency in Microsoft Office and ability to learn new software applications quickly. Role: Project Coordinator/ Team Coordinator Qualification: Any Degree Industry: US Medical Billing(Healthcare) Candidates from different industry can also apply Employment Type: Full Time, Permanent Shift: Night Shifts Work mode: Remote Work Location: Chennai Interested candidate can reach Sujatha @ 8056067637 or Suriya @ 8903738374. Regards HR Team

We are looking for a Project Manager to join its offshore development team which is based in Coimbatore, India. The role of the Project Manager will be to plan, execute, and finalise projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and other stakeholders in order to deliver projects according to plan. The project manager will also define the projects objectives and oversee quality control throughout its life cycle and be responsible for handling support tasks of completed projects. Responsibilities Work with business teams to provide end to end solutions Ability to communicate effectively with teams and clients Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution Delegate and allocate responsibilities efficiently to manage projects end to end Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource requirements, efficient capacity planning Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence Ability to identify strengths and weaknesses of team members and suitably make changes if required Resource management skills and ability to handle complex / sensitive issues Encourage team interaction, boost employee motivation and appreciate team contribution Ability to match project tasks with opportunities for development so that employee potential is utilized to the maximum Establish and implement training processes and strategies for the team Collaborate with cross-functional teams to resolve technical roadblocks and contribute to continuous improvement Identify opportunities for improving the products or services The ideal candidate Strong and proven leadership skills, communication skills as well as work ethic is necessary. Have Knowledge and experience working in React framework Web Development Have a creative eye or interest in quality web design 8+ years of Management/Supervisory experience preferred (direct people management, with teams of 10+ members). Must have managed projects end to end following waterfall or agile methodologies. Extensive experience in software product/service engineering, maintenance, deployment, and integration. Have excellent requirement interpretation and documentation skills. Working knowlege of Google Workspace products Experience in programming languages such as React, Javascript, HTML/CSS Being able to review other engineers work output and provide constructive feedback for the betterment of the solutions Exceptional communication and interpersonal skills

Company : Fortress Infracon Limited (ISO 9001:2015 Certified Organization) Position : Tender Executive Department : Business Development / Operation Job Location : Thane Reporting To : Manager Business Development Essential Qualification : Graduate in Civil Engineering / MBA or Master Degree in Engineering Experience : 2 to 5 years of experience in Infrastructure Consulting Profile: Research and identify tender opportunities from various sources. Review and summarize tender documents, highlighting critical information. Prepare technical bids in compliance with tender requirements. Draft pre-bid queries and participate in pre-bid meetings (virtual/physical). Expertise in online tender submission on government portals (e.g., Gem, e-procurement, nprocure). Coordinate with internal teams, associates, government agencies, and authorities to gather necessary information. Ensure timely submission of proposals and prepare MIS reports. Work independently and efficiently in high-pressure environments. Essential Skills: Proven experience in tender management Strong analytical and problem-solving skills Good communication and interpersonal skills Ability to work under pressure and meet deadlines Familiarity with government procurement portals Self-motivated and independent worker Remuneration: As per prevailing industry practice Website: www.fortress.co.in Mail your CV to: careers@fortress.co.in , sandesh@fortress.co.in Fortress Infracon Limited: Corporate Office - Lotus Park, Unit No 204, Road No 16, Wagle Estate, Thane 400 604, Tel 022 6288 7900

Contact potential or existing customers to educate them about the site project Answer questions about site or the company. Offer options based on clients needs and capabilities. Generate site visits, handling incoming/outgoing calls and emails. Following-up with the clients until site/office visit. Direct prospects to the site sales team when needed. Address any questions or issues customers may have. Keep an updated customer database Requirements and skills: Proven work experience as a presales or similar role Freshers also can apply. Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Additional certification in Office Management is a plus

Role Responsibilities: Manage client services for GST, IT, ROC, and Trademark processes Handle escalations to ensure customer satisfaction and resolution Monitor and improve team productivity against service SLAs Coordinate cross-functionally for seamless service workflows Key Deliverables: Timely, quality delivery of compliance and legal services Escalation logs and resolution TATs with client feedback reports Weekly team performance and SLA/KPI dashboards Implementation of service improvements and training plans

Role Responsibilities: Manage client services for GST, IT, ROC, and Trademark processes Handle escalations to ensure customer satisfaction and resolution Monitor and improve team productivity against service SLAs Coordinate cross-functionally for seamless service workflows Key Deliverables: Timely, quality delivery of compliance and legal services Escalation logs and resolution TATs with client feedback reports Weekly team performance and SLA/KPI dashboards Implementation of service improvements and training plans

What you will be doing Engage with North America LDI team to understand the nature of existing and prospective clients investment problems and their objectives Implement client specific LDI strategies, focused on clients in the US and Canada. Specific processes that you will be responsible for: Create client analyses and presentations on topics including risk management, asset allocation, and portfolio construction, in an asset-liability framework Respond to day-to-day client requests (i.e. portfolio and market reporting/updates, resolving client inquiries, evaluating emerging data around client, plan and markets) Develop working knowledge of Aladdin, BlackRock s comprehensive risk management and portfolio management system, in order to efficiently deliver customized client analysis and reporting Build and deploy technology solutions which can improve efficiency, robustness, and value-add of our investment offerings Participate in commercial activities by contributing to RFP responses, thought leadership and overall brand building Contribute to new product design, as well as the improvement of existing product offerings and servicing Compose graphics and research on relevant market and strategic topics of interest Work closely and in partnership with internal stakeholders across the organisation to achieve the above. Skills and Qualifications: 1-3 years of financial services or asset management experience Good understanding of financial markets, statistics, institutions and institutional investment strategies Coding skills - Expert knowledge of Python and VBA a must Interest in portfolio and risk management. Exceptional attention to detail Intellectual curiosity, with a genuine inclination for quantitative analysis High level of integrity to become a trusted partner to clients and peers Bachelor s degree required. Progress toward CFA and/or CAIA a plus MS Office, especially Excel and PowerPoint, are essential skills Demonstrated record of academic achievement, work ethic, and leadership Strong problem-solving & analytical skills Excellent verbal and written communication skills

Role Responsibilities: Assist foreign clients with business registration and documentation Provide updates on FDI, FEMA, RBI, and post-registration compliance Coordinate across internal teams to ensure smooth client onboarding Resolve client queries with accurate and timely information Key Deliverables: Register international businesses in India with legal accuracy Deliver client-ready documents and coordinate submission timelines Ensure consistent communication and issue resolution Support compliance needs post-registration (tax, legal, regulatory)

Role Responsibilities: Assist foreign clients with business registration and documentation Provide updates on FDI, FEMA, RBI, and post-registration compliance Coordinate across internal teams to ensure smooth client onboarding Resolve client queries with accurate and timely information Key Deliverables: Register international businesses in India with legal accuracy Deliver client-ready documents and coordinate submission timelines Ensure consistent communication and issue resolution Support compliance needs post-registration (tax, legal, regulatory)

Candidate Responsibilities: Technical Implementation of the Aladdin Wealth platform including the coding and configuration of Aladdin Wealth s optimization engine, development of custom asset classification schemas, modeling of complex derivatives (e.g. Structured notes), configuration of Aladdin risk models and management of large volume data processes to ensure successful daily delivery of the platform. Enhance technical architecture to integrate Aladdin Wealth into client s existing tech ecosystem through implementation of APIs, Extracts and User Interfaces. Consult with clients to understand their commercial business objectives and work with them to implement our product in a way that helps transform their business consistent with their strategic priorities. Implement models and build the technical infrastructure to support wealth native complex derivatives including Structured Notes, Annuities, Alternative products etc. within the Aladdin Wealth platform. Work with the global Aladdin Wealth team to help implement clients on the Aladdin Wealth platform. This includes understanding our client s business and their requirements, and working with them to implement our product in a way that helps transform their business. Enhance Aladdin Wealth Tech s Funds Data and Analytics product: - Manage models and maintain risk analytics and governance structures for funds within Aladdin. Leverage Aladdin risk models and the teams proprietary methodologies to generate risk for global funds. Streamline and automate the funds data services, analytics and risk generation process through production and engineering improvements. Develop an understanding of BlackRock s proprietary risk models and serve as a subject matter expert on risk analytics for products such as funds, equities, fixed income, derivatives, and alternatives. Develop an understanding of wealth management landscape across the globe and key industry trends and growth drivers. Consult with clients on the best way to leverage Aladdin Wealth Optimization capabilities to maximize the growth potential of a client s Discretionary and Advisory platforms. Support technology initiatives within the team to grow the Aladdin Wealth Product offering and improve scalability and efficiency of the platform. Candidate Skills/ Requirements: Undergraduate/Post Graduate Degree in Engineering (BE/BTech), Statistics, Business Management or equivalent. 4-6 years of industry experience. Experience in product implementation, product support and client servicing Excellent problem solving and quantitative skills. Strong spoken and writtencommunication/presentationskills should be able to converse freely with clients/ global counterparts. Deep interest in the domain of finance and willingness to learn about financial markets and risk management concepts. Deliver high level of service through responsiveness and accuracy & has an eye for detail. Good to have skills: Knowledge of financial instruments and portfolio analysis including understanding of at least one product type across Fixed Income (Govt and corporate bonds, Funds etc.), Equity (Single-line equities, Funds etc.) and Alternative (Private Equity, real-estate etc.) products. Knowledge of programming languages used for modelling and analytics configuration including citizen developer languages like SQL, Python, R and JavaScript or Object-Oriented Languages like C++, Java, and Scala. CFA/FRM is a plus Knowledge of derivatives like equity and fixed income options or more complex instruments like Structured Notes Knowledge of statistical concepts including linear and non-linear regression or an understanding of statistical measures like correlation, covariance, mean, tstat, max drawdown etc. Understanding of Portfolio Risk concepts like Volatility and Value-at-Risk Knowledge of Data Analysis and Visualization techniques Knowledge of Simulation or Optimization techniques Versatility, flexibility, and a willingness to work with changing priorities.

Description We are seeking a motivated and experienced Freelancer Insurance Executive to join our team in India. The ideal candidate will have 1-2 years of experience in the insurance industry, with a strong focus on client relationship management and sales. Responsibilities Develop and maintain relationships with clients to understand their insurance needs. Provide clients with information on various insurance products and services. Assist clients in completing insurance applications and processing claims. Stay updated on industry trends and changes in regulations affecting insurance policies. Conduct market research to identify potential clients and opportunities for growth. Prepare and deliver presentations to clients and stakeholders. Skills and Qualifications 1-2 years of experience in insurance sales or related field. Strong knowledge of various insurance products and services. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively. Strong negotiation and closing skills. Proficient in Microsoft Office Suite and insurance management software.

No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills

We are seeking a proactive and customer-focused Client Support & Onboarding Specialist to join our team at Buopso. This role is ideal for someone who is passionate about customer onboarding in a SaaS environment. You will play a crucial role in supporting the sales team, managing customer relationships, and ensuring a smooth onboarding process for new clients. This includes guiding customers on setting up their workflows in Buopso CRM, resolving initial queries, and ensuring seamless adoption of our platform. Key Responsibilities: 1. Customer Onboarding & Workflow Setup Guide new customers in setting up their workflows on Buopso tools to match their business needs. Conduct product walkthroughs and onboarding sessions to ensure a smooth adoption process. Work closely with the implementation team to provide customized solutions for clients. 2. Client Communication & Relationship Management Act as a point of contact for pre-sales and post-sales customer inquiries. Address customer concerns related to technical difficulties. 3. CRM & Data Management Maintain and update customer records in the CRM system. Qualifications: Bachelor's degree in Computer Science or related field. 0-1 years of experience in a sales support or administrative role. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent communication skills (written and verbal). Strong attention to detail and ability to work in a fast-paced environment. Ability to multitask and prioritize tasks effectively. Team player with a customer-first attitude.

HR Operations: Oversee daily HR operations, manage HR system. Client Communications: Serve as the primary HR point of contact for clients Employee Relations: Foster a positive workplace culture and address employee concerns. Required Candidate profile Performance Management HR Analytics Training and Development Compliance Payroll Management

Job Title: Business Analyst Capital Markets / Fund Accounting Location: Bangalore (Hybrid Model) Shift Timing: UK Shift Hours Experience: 10 12 Years Notice Period: Immediate to 15 Days Only Industry: BFSI / Investment Banking / Capital Markets Education: MBA (Finance) Premier Institutes Only Job Description We are looking for a Business Analyst with a strong foundation in software development and deep domain expertise in Capital Markets , Fund Accounting , and Investment Banking . The ideal candidate will be a former developer who has transitioned into a Business Analyst role and brings a unique combination of technical and functional expertise. Key Responsibilities Act as a bridge between business and technology teams Translate business requirements into functional specifications Analyze data using SQL and prepare insights for financial reporting Collaborate with global stakeholders in Agile delivery environments Ensure high-quality documentation and deliverables Manage multiple priorities with a strong focus on accuracy and detail Must-Have Skills Career Path: Started as a software developer (Java, .NET, SQL, PL/SQL) and transitioned to Business Analyst Domain Expertise: Capital Markets (Mandatory) Fund Accounting & Reporting (Mandatory) OTC Derivatives / Investment Banking (Preferred) Private Equity / Private Credit (Nice to have) Technical Skills: SQL for data analysis Agile ALM tools: JIRA, Rally, Azure Boards Experience working in Agile, distributed teams Soft Skills: Excellent communication (verbal & written) Strong stakeholder management and client interaction Detail-oriented with a focus on financial reporting accuracy Other Details Job Type: Full-Time / Permanent Work Model: Hybrid (Bangalore-based) Shift: UK Hours Notice Period: Immediate to 15 days only Apply Now if you meet the above criteria and are ready to make an immediate impact!

Dear Candidates, We are looking for energetic and enthusiastic Customer Support Executive for our firm, Interested candidates, Kindly reach us out!! JOB SUMMARY : As a Client Service Executive , you will handle end-to-end client interactions: from onboarding, guiding clients through the process, managing documentation, updating them on progress and completion, and conducting payment follow-up all to ensure consistent satisfaction and retention. Key Responsibilities : Client Communication Interact with clients in person, via phone, email providing timely updates and clarifications. Explain process requirements and guide clients to gather necessary documentation. Process Coordination Assign clients to appropriate internal teams/processes. Track turnaround time, keep clients informed of the progress and completion status. Documentation Management Follow up for required client documents, ensuring completeness and compliance. Maintain accurate client records and logs in CRM or internal systems. Post-Completion Updates Notify clients when services are completed and provide further instructions (e.g. delivery, certification). Payment Followup Initiate payment reminders for completed services, address queries, and coordinate with accounts. Issue Resolution Identify and resolve client issues promptly or escalate them to appropriate internal teams. Maintain professionalism and empathy in all client interactions. BENEFITS: Cell phone reimbursement Internet reimbursement Health insurance Life insurance Provident Fund Paid time off (leave encashment, paid sick time)

Job Summary Qualifications: Any Graduates/ Undergrads with good communication (Hindi, English, Marathi). Experience: Minimum 6 month Profile Summary: 1) As a counsellor, you will be responsible to communicate with the client/Students giving the overview of courses they are interested in (Nationally/Internationally). 2) You will have to follow up with the clients based upon their requirements on regular basis. 3) Cross verify the information and stay updated with the latest updates supplied by the educational institutions for specific courses. 4) Ability to handle complex calls with a calm and dynamic approach. 5) Manage office in absence of senior colleagues. 6) May have to work over the holidays/weekends based on the workload.

Position: Business Analyst cum Business Development Executive Training/Probation Duration: 3 months Stipend: 15,000/month + Performance-Based Variable (up to 10,000/month*) CTC After Internship: 3 to 3.6 LPA, based on performance Interview Mode: Face-to-Face Only Eligibility : B.Tech 2025 , B.Tech + MBA 2025, or Tech + MBA 2025 or MCA 2025 batches only. Candidates must have a technical background. Trained on Testing & Business Analyst candidates can apply. Job Summary : This is a unique opportunity designed for fresh graduates from a tech background who aspire to work at the intersection of business and technology. You'll start with an internship that mirrors the structure and responsibilities of a full-time position. Outstanding performers may be offered a full-time role at the end of the internship period. Key Responsibilities : Identify and approach potential clients to drive business growth. Understand client needs and translate them into technical requirements. Serve as a liaison between clients and internal development teams. Perform lead generation via online research and social platforms. Support proposal writing, presentations, and client communications. Conduct basic market research to identify business opportunities. Assist in managing the sales cycle from prospecting to deal closure. Promote the companys services digitally and through direct interaction. Required Skills : Strong communication & interpersonal abilities Client handling and lead generation Understanding of software development concepts (basic level) Digital outreach & social media marketing Analytical mindset and problem-solving skills Confidence in delivering presentations and demos Perks and Benefits Employees Health Insurance PF & ESIC Late-night meal facility In-house & outdoor party Cab facility available in late-night working Various compensations & bonuses No dress code Festival Celebration Employees B'day celebration. Cafeteria facility

Responsibilities: * Generate leads through online bidding and proposal writing * Communicate with clients via phone and email * Meet sales targets consistently * Manage client relationships * Collaborate on project proposals

Coordinate internal resources & third parties/vendors for the flawless execution of projects. Ensure that projects are delivered on-time, within scope & budget. Develop a detailed project plan to track progress. Required Candidate profile Measure project performance using appropriate systems, tools & techniques. Report & escalate to management as needed . Create and maintain comprehensive project documentation.

1. Project Management Utilize Zoho Project Management Tool for efficient project planning and execution. Define project scope, roles, responsibilities, and deliverables. Develop and maintain detailed project plans and Gantt charts . Manage project resources effectively, including budget and manpower. Monitor progress against milestones, identify risks, and implement corrective actions. 2. Technical Design & Implementation Design AV systems based on client specifications and industry best practices . Create technical documentation , including schematics, rack layouts, and equipment lists. Ensure all AV equipment is specified correctly and aligns with project needs. Coordinate with IT teams to ensure seamless network and infrastructure integration . Install and configure a range of AV equipment: projectors, sound systems, video conferencing tools, etc. 3. Installation & Commissioning Supervise on-site installation of AV systems to ensure quality and compliance. Conduct testing and commissioning to validate system performance. Troubleshoot and resolve technical issues during and post-installation. Provide client training for system operation, safety, and maintenance. 4. Client Communication & Collaboration Engage with clients to understand their expectations and technical requirements. Provide regular project status updates and progress reports. Address client feedback and offer ongoing technical support. Take ownership of weekly project reports , coordinate team updates, and facilitate alignment meetings. 5. Team Training & Development Provide training and onboarding to new project engineering team members. Mentor junior engineers, helping them build technical and project management skills. 6. Travel & On-Site Operations Willingness to travel across India to supervise project execution, conduct client meetings, and ensure smooth operations at project sites. Requirements: Bachelors degree in Engineering or related field (preferred: Electronics, AV, or IT). Proven experience in AV system design and project execution. Proficiency with project management tools (especially Zoho), MS Project, or equivalent. Strong understanding of AV hardware, networking, and system integration. Excellent communication, leadership, and problem-solving skills. Willingness to travel as required.

Implement Oracle ERP across finance cycles (R2R, O2C, S2P), design solutions for compliance and automation, support full implementation lifecycle, assist on regulatory updates. Strong communication skills, open to travel in India & abroad.