Roles and Responsibilities Client Onboarding & Enablement: Guide new clients through product setup, AI training, and initial use to ensure a smooth and successful implementation. Relationship Management & Engagement: Conduct regular check-ins and business reviews to assess progress, gather feedback, and foster long-term client relationships. Performance Monitoring & Reporting: Track customer health metrics and success KPIs; deliver regular insights and outcome reports to leadership and clients. Issue Resolution & Escalation: Identify and resolve client issues efficiently, coordinating with internal teams for escalation and timely resolution. Collaboration & Communication: Maintain strong cross-functional communication by sharing insights, performance metrics, and client feedback through regular reports and updates with internal stakeholders and clients.

XpertDox is a big-data healthcare start-up based out of Birmingham, AL, USA. We use advanced data analytics and proprietary natural language processing to structure, parse and map information from multiple diverse data sources. Its proprietary search engine and mappings are used to improve access to clinical trials and automate the coding process. We are seeking a SAS Programmer to become an integral part of our team! Responsibilities: SAS programming and debugging Creating automated SAS scripts and batch runs Perform QC on SAS batch exports Document all programming tasks and procedures Qualifications: Previous experience in SAS programming Familiarity with relational and non-relational databases Detail-oriented is a must Strong analytical and critical thinking skills

About the Role We are seeking a skilled and reliable Hardware and Network Administrator to join our team. This role is vital to ensuring our computing infrastructure runs smoothly, securely, and efficiently. The ideal candidate will have experience supporting both Windows and Linux environments, and be comfortable managing desktop systems and network hardware. Key Responsibilities End-User Support: Install, configure, and maintain desktop and laptop systems, operating systems, and applications. Troubleshoot and resolve hardware and software issues on Windows and Linux systems. Provide support for Microsoft Office applications, email clients, VPNs, and remote access tools. Assist users with password resets, printer issues, and other desktop-related problems. Respond promptly to service requests and incidents, ensuring timely resolution. Support users both remotely and on-site as needed. Asset & System Management: Maintain and regularly update asset inventory for all user devices and hardware. Perform routine system checks, updates, and preventative maintenance. Document incidents, configurations, and solutions accurately for future reference. Network Administration: Monitor and troubleshoot LAN/WAN connectivity issues. Configure and provide ongoing support for routers, switches, firewalls, and wireless access points. Ensure network performance, reliability, and security through consistent monitoring and maintenance. Escalate complex or critical network issues to senior-level support or external vendors when required. Key Skills Hardware support and network administration. Experience with Office 365, VPNs, and remote desktop tools.

We are looking for a skilled and curious Cybersecurity Officer with a passion for identifying vulnerabilities and a drive to continuously improve the security of complex systems. In this role, you will go beyond maintaining complianceactively seek out vulnerabilities, challenge assumptions, and help design creative, forward-thinking security solutions that keep us a step ahead of potential threats. This position is central to protecting healthcare and patient data and is ideal for someone who thrives in environments that value autonomy, initiative, and deep technical curiosity. Key Responsibilities Proactive Security Independently identify and exploit vulnerabilities in our systems through ethical hacking and offensive security testing. Simulate real-world attack scenarios to discover blind spots and improve incident response preparedness. Develop and implement innovative, proactive defenses and hardening techniques. Collaborate closely with development and IT teams to design secure architectures and embed security into CI/CD pipelines. Stay ahead of emerging threats, vulnerabilities, and security technologies; bring fresh ideas to the table. Security Infrastructure & Innovation Continuously evaluate and enhance cybersecurity tools, policies, and procedures. Lead efforts to design and scale secure infrastructure, with a focus on automation and resilience Implement threat detection and prevention strategies that reduce both risk and operational friction. Qualifications Required: Proven experience in cybersecurity with a strong focus on penetration testing, vulnerability discovery, and system hardening Strong understanding of security frameworks (HIPAA, ISO 27001, SOC 2) and compliance requirements Hands-on experience identifying, assessing, and remediating security issues in cloud and hybrid environments Deep technical knowledge in areas such as network security, cloud infrastructure (AWS, Azure, GCP), scripting, and access control Preferred: Certifications like OSCP, CISSP, CEH, CISM, or HCISPP Experience with GRC platforms, SIEM systems, and vulnerability scanning tools Familiarity with secure DevOps practices and automating security workflows Self-motivated with a hacker mindsetalways questioning and exploring Strong written and verbal communication skills, especially when translating complex findings to non-technical audiences High attention to detail and a strong sense of responsibility Comfortable working both independently and collaboratively with cross-functional teams

Our technology stack/environment Node React Express MongoDB AWS Linux & Windows Skills needed Proficiency in JavaScript, CSS, HTML, JSX, and TS. Great eye for UI/UX. Knowledge of SVG animations, latest CSS trends, and Pixel perfect design. Thorough understanding of React 16.8+ core principles and React Hooks knowledge. Great understanding of React higher-order components, focusing on clean dynamic reusable components. Experience with browser-based debugging and performance testing tools. Excellent troubleshooting and problem-solving skills. Familiarity with RESTful APIs. Experience with version control tools such as NPM and GIT. You have excellent communication skills and clearly articulate your ideas, designs, and suggestions. Experience and knowledge of web security protocols. Responsibilities Build/deploy MERN responsive web applications. Maintain and improve the current app suite. Keep up with the latest security protocols. Assessment We want to ensure that all applicants have a fair and equal chance, so we are using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Ready to join our team? Start by clicking the link below. https://app.testgorilla.com/s/abyxjw1b

Roles and Responsibilities Client Onboarding & Enablement: Guide new clients through product setup, AI training, and initial use to ensure a smooth and successful implementation. Relationship Management & Engagement: Conduct regular check-ins and business reviews to assess progress, gather feedback, and foster long-term client relationships. Performance Monitoring & Reporting: Track customer health metrics and success KPIs; deliver regular insights and outcome reports to leadership and clients. Issue Resolution & Escalation: Identify and resolve client issues efficiently, coordinating with internal teams for escalation and timely resolution. Collaboration & Communication: Maintain strong cross-functional communication by sharing insights, performance metrics, and client feedback through regular reports and updates with internal stakeholders and clients. Role & responsibilities Preferred candidate profile

Technology stack/environment Python AWS SAS Windows Qualifications Strong Python programming skills with at least two years of hands-on experience in the automation of tasks & GUI (using Selenium or other known shadow DOM) Familiarity with Windows and Linux fundamentals PyAutoGUI Experience Strong skills in debugging and troubleshooting Selenium skills Scale-up mindset Able to multitask and handle completing priority tasks Passion for coding and tackling complex tasks Familiarity with data protection and security features Experience with code versioning tools like Git, SVN, etc. Experience in multi-process architecture Responsibilities Create and monitor reliable automation systems. Build download/upload Selenium scripts for complex and diverse applications. Implement proper error handling and fail-safes Manage multiple projects at the same time Focus on scalability Assist throughout the entire development cycle Assist current systems Assessment We want to ensure that all applicants have a fair and equal chance, so we are using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Ready to join our team? Start by clicking the link below. https://app.testgorilla.com/s/o2h14s77

XpertCoding is a healthcare-focused solution by XpertDox that streamlines and automates the assignment of medical codes, such as ICD and CPT codes, using artificial intelligence and natural language processing (NLP). It is specifically designed to assist healthcare providers in accurately converting clinical documentation into structured codes used for billing and compliance. We are seeking a SAS Programmer to become an integral part of our team! Responsibilities: SAS programming and debugging Participate actively in improving our advanced data analytics and natural language processing (NLP) engine. Creating automated SAS scripts and batch runs Document all programming tasks and procedures Qualifications: Previous experience in SAS programming Familiarity with relational and non-relational databases Strong analytical and critical thinking skills Excellent verbal and written communication skills in English Perks and Benefits: Gain a blend of hard and soft skills, including data analytics, critical thinking, communication, and cross-functional collaboration. Deepen your medical domain knowledge by working at the intersection of clinical care and AI. Stay ahead with cutting-edge technologies in health IT, data science, and NLP. Thrive in a stimulating, high-paced, innovation-driven environment with strong opportunities for career growth beyond traditional Data Analytics role.