Posted:1 week ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Client Onboarding & Enablement: Guide new clients through product setup, AI training, and initial use to ensure a smooth and successful implementation. Relationship Management & Engagement: Conduct regular check-ins and business reviews to assess progress, gather feedback, and foster long-term client relationships. Performance Monitoring & Reporting: Track customer health metrics and success KPIs; deliver regular insights and outcome reports to leadership and clients. Issue Resolution & Escalation: Identify and resolve client issues efficiently, coordinating with internal teams for escalation and timely resolution. Collaboration & Communication: Maintain strong cross-functional communication by sharing insights, performance metrics, and client feedback through regular reports and updates with internal stakeholders and clients.
Xpertdox
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