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Client Success Manager- Revenue Cycle Management

Client Success Manager- Revenue Cycle Management

Xpertdox

3 - 6 years

10 - 15 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

Revenue Cycle Management US Healthcare Communication Skills Healthcare Client Relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Client Onboarding & Enablement: Guide new clients through product setup, AI training, and initial use to ensure a smooth and successful implementation. Relationship Management & Engagement: Conduct regular check-ins and business reviews to assess progress, gather feedback, and foster long-term client relationships. Performance Monitoring & Reporting: Track customer health metrics and success KPIs; deliver regular insights and outcome reports to leadership and clients. Issue Resolution & Escalation: Identify and resolve client issues efficiently, coordinating with internal teams for escalation and timely resolution. Collaboration & Communication: Maintain strong cross-functional communication by sharing insights, performance metrics, and client feedback through regular reports and updates with internal stakeholders and clients.

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Client Success Manager- Revenue Cycle Management