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GW Sports App
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Customer Support Specialist

Customer Support Specialist

1 - 2 years

|

3 - 4 Lacs

Hyderabad Gurugram

Posted:4 hours ago| Platform:

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Skills Required

Customer Support Freshdesk Client Communication Service Enhancement Zendesk Troubleshooting Feedback Collection Complaint Handling Product Improvement CRM Issue Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

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