7 Service Enhancement Jobs

You are applying for the role of General Manager-Operations at a stealth company operating 50-100 bedded hospitals in Mumbai. As the General Manager-Operations, your key responsibilities will include: - Operations Management: - Manage day-to-day activities across all facilities, ensuring efficient workflow and resource allocation. - Identify new locations for expansion and ensure compliance with laws. - Facilitate collaboration between clinical staff, administrative teams, and external partners. - Doctor Engagement: - Build and maintain strong relationships with doctors and serve as the main point of contact between doctors and the clinic. - Service Enhancement and Quality Management: - Lead...

As a Software QA Translator, your role involves translating software-related QA and technical documents from Japanese to English and vice versa. You will be responsible for handling customer communication in both languages to ensure a clear and effective exchange of technical issues, solutions, and updates. Your key responsibilities include: - Performing QA translations and technical translations between Japanese and English. - Engaging in customer communication in both languages for technical issue resolution. - Conducting Root Cause Analysis (RCA) on software defects and issues, and preparing detailed reports in both Japanese and English. - Collaborating with development and QA teams to co...

As a client relationship manager, your main responsibility will be to develop and maintain strong, long-lasting relationships with clients. You will need to understand their business objectives and challenges in order to identify opportunities for value-added solutions and service enhancements. Collaboration with internal teams to align on client strategies and deliverables is crucial for success in this role. Regular updates and reports on client activities and performance will need to be provided, and you will be expected to negotiate contracts and agreements to capitalize on business opportunities. Ensuring client satisfaction by promptly addressing queries and resolving issues is key. Th...

About 2070 Health: 2070 Health is India's first healthcare focused Venture Studio, dedicated to building transformative healthcare companies from scratch by identifying disruptive opportunities in white spaces. Unlike traditional accelerators, our venture studio is deeply involved in idea generation, day-to-day operations, and strategic decision-making to grow new businesses. Our recent incubations include Elevate Now, Nivaan Care, Reveal Healthtech, and BabyMD. We are currently seeking a General Manager-Operations for a stealth company managing 50-100 bedded hospitals in Mumbai. Key Responsibilities: 1. Operations Management: As the General Manager-Operations, you will be responsible for ma...

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

As a Software Quality Assurance Translator, you will be responsible for translating software-related QA content and technical documents from Japanese to English and vice versa. Your role will involve handling customer communication in both languages to ensure effective conveyance of technical issues, solutions, and updates. Additionally, you will be conducting Root Cause Analysis (RCA) on software defects and issues, generating detailed reports in Japanese and English. Collaboration with the development and QA teams is a key aspect of this role, where you will work closely to comprehend product updates and changes and provide translations of technical specifications when required. Another im...

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.