T he General Manager HR Operations, will be responsible for leading the strategic and operational functions of the human resources department. This role involves overseeing key HR domains such as employee lifecycle management, compliance, HR policies, payroll, benefits administration, and HRIS. It is a pivotal role in aligning HR strategies with business objectives, driving operational excellence, and ensuring a consistent and positive employee experience across the organization. The role demands close collaboration with senior leadership to support organizational development, implement best practices, and foster a high-performance culture.
The General Manager HR Operations, will be responsible for leading the strategic and operational functions of the human resources department. This role involves overseeing key HR domains such as employee lifecycle management, compliance, HR policies, payroll, benefits administration, and HRIS. It is a pivotal role in aligning HR strategies with business objectives, driving operational excellence, and ensuring a consistent and positive employee experience across the organization. The role demands close collaboration with senior leadership to support organizational development, implement best practices, and foster a high-performance culture. Qualifications: The ideal candidate must hold a postgraduate degree in Human Resources or a related field, with 10 15 years of progressive experience across key HR functions such as talent management, compensation and benefits, talent development, performance management, and organizational development. A minimum of 4 5 years of experience in leading HR operations at a strategic level is essential.
Position Relocation Consultant JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Conduct Programs Conduct Mobility Operations Execute delivery of all relocation services, including; relocation policy counseling, Move management City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue MIS & Documentation Follow up and ensure updation of Relotracker Collation of weekly reports Follow up for case closures and maintaining the weekly /monthly MIS for the same. Preparation of client related reports Maintain the database of appreciation and escalations Document weekly reviews Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Program coordination Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Program coordination Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Conduct Programs Conduct Mobility Operations Execute delivery of all relocation services, including; relocation policy counseling, Move management – City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue MIS & Documentation Follow up and ensure updation of Relotracker Collation of weekly reports Follow up for case closures and maintaining the weekly /monthly MIS for the same. Preparation of client related reports Maintain the database of appreciation and escalations Document weekly reviews Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
JOB DESCRIPTION Delivery Management Manage Global Mobility Operations for all verticals for Services Manage delivery of all relocation services, including; Move management City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance to IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with IOS team and ensuring client satisfaction. Liaising with internal/external stakeholders for executing effective operations and implementing procedures and service standards for business excellence Achieve operational targets Customer Service Regularly evaluate services provided to the client to ensure cost effectiveness and client satisfaction. Ensure the delivery of quality relocation services by reviewing customer service feedback scores and procedures Attend client reviews. Monitor performance of service delivery, making sure all deliverables are on time and compliant Ensure all customer grievances are addressed and resolved Vendor development & Evaluation Ensure continuous and consistent communication with assignees and third party vendors Empanel/tie up and negotiate with various external vendors (real estate brokers, school admission team, hotels etc.). On going monitor the performance and delivery quality of vendors Monitoring & Documentation Responsible for timely completion of Relotracker by accountable team members Ensure all documentation and reporting is up to date and accurate through regular review Team Management Delegate and supervise work among the team Performance evaluation & assessments Training & Quality Management Responsible for targeting 100% excellence quality rating with all clients and RMC Monitoring the quality of services rendered through quality calls Conduct training for new hires and refreshers training for existing employees in the areas of customer service, new processes, systems etc. Identify and design process training needs, design curriculum including assessment methods and individual learning measurements Support the implementation / leverage of best practices across to ensure process improvements throughout IOS Be a operations process owner and implement Lead efforts to implement process control and management measures such as Process mapping, designing, documentation, metrics, monitoring systems and process ownership. Conduct periodic audits and develop audit plan for improving the operational efficiency.
Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Program coordination Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
As the General Manager of HR Operations, your primary responsibility will be to manage staffing and recruitment processes effectively. This involves analyzing and maintaining a tracker of open positions, creating job descriptions based on business needs, sourcing candidates through various modes, conducting interviews, and developing a staffing strategy for hiring practices. You will also be responsible for managing employee onboarding by designing compensation packages, negotiating candidate compensation, generating offer letters, and overseeing new hire induction plans. Additionally, you will need to stay updated on internal and external compensation and work competitive environments to ensure fair practices. In terms of staff development activities, you will be required to conduct employee engagement activities, manage grievances, and reinforce positive employee relations concepts. Moreover, you will play a key role in building the talent pool for corporate and regional roles, leading succession planning, and competency building activities. As part of the Human Resources strategy, you will create value through proactive approaches that impact employee performance outcomes and control costs. You will lead succession management, workforce planning, and serve as a key change manager for initiatives with high employee impact. Additionally, you will be responsible for executing the Human Resources strategy and managing HRMIS reports on salary costs, attritions, employee development, and retention rates. This is a full-time position with benefits such as health insurance. The work location is in person.,
Backend Development: Design, develop, and maintain server-side logic using Django. Create and manage RESTful APIs or GraphQL endpoints for seamless data exchange. Optimize backend code for speed, scalability, and security. Database Management: Design and maintain database schemas and relationships. Write optimized queries and manage migrations using Django ORM. Ensure database security and integrity, including regular backups. Admin Panel Development and Customization: Build and customize Django Admin interfaces for efficient data management. Develop user-friendly admin dashboards tailored to business requirements. Implement custom filters, actions, and field displays in the admin panel. Integration and Maintenance: Integrate third-party services (e.g., payment gateways, APIs, email services). Troubleshoot and debug backend issues, ensuring smooth operations. Manage deployment and version control (e.g., Git, CI/CD pipelines). Security and Compliance: Implement authentication and authorization mechanisms (e.g., JWT, OAuth). Secure APIs and data with best practices (e.g., encryption, CSRF, and SQL injection prevention). Stay updated with Django and industry standards for backend security. ------------------------------------------------------------------------------------------ 1. Proficient in Python and Django framework. 2. Strong understanding of RESTful APIs , serializers , and request/response cycles. 3. Familiarity with databases like PostgreSQL , MySQL , or SQLite . 4. Experience with frontend technologies for admin panel integration (HTML, CSS, JavaScript). 5. Knowledge of version control systems like Git . 6. Familiarity with Docker and containerization is a plus. 7. Experience with task queues like Celery and message brokers like RabbitMQ is a bonus. Job Type: Full-time Pay: ₹40,000.00 - ₹750,000.00 per month Work Location: In person
Job Title: Content Writer (Ed. Tech) Job Description: · Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales. · Research and write original SEO ready content for company website, blogs, articles, publications, infographics, online communication, and content assets including case studies, emails, newsletters, social and more. · Coming up with ideas and creating useful content which drives traffic · Editorial requirements include basic knowledge of On Page/ Off Page SEO understanding, content categorisation and structure, content development, distribution and measurement. · Systematically distribute content online to various parties (PR, discussion forums, bloggers, guest post websites and social channels, etc.) · Grow our presence in relevant verticals through content co-promotion, syndication, etc. with trade publications and associations. · Grow our reach to end audiences and improve engagement/conversion across channels (social, email, blog) · Create the content our target audience is looking for · Must understand the basic best practices of the main social media channels, which content and approaches work on each and why · Repurpose and optimise existing content for digital channels. Required Qualifications · 0 to 5 years demonstrated experience in writing/editing/publishing corporate content specific for the web, preferably for a b2b service company · Highly creative writing skills with an ability to write original and interesting content · Experience researching and reporting on relevant industry trends and best practices to identify opportunities for new or improved SEO content. · Must be able to write content optimized for SEO · Demonstrated experience writing blog posts · Ability to develop new topics, research, and find a unique spin on existing topics · Background in search engine optimisation is preferred but not necessary · Experience with content management systems and a strong understanding of content workflows · Prior work with B2B companies preferred. · Understanding of SEO best practices. · Understanding of best practices for promotion/sharing content through social media channels. Social experience for a B2B services company is preferred. Job Type: Full-time Pay: ₹22,000.00 - ₹34,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
IOS is seeking a Relocation Consultant. In this field-based role, the consultant will be responsible for evaluating client needs, offering expert advice on relocation destinations, coordinating all aspects of the move including housing and transportation and acting as the primary point of contact throughout the relocation process. Qualifications : Bachelor s degree with minimum 3 yrs of experience in a related field or equivalent experience is preferred. Prior experience in customer service, hospitality, real estate, or relocation services is highly beneficial.
IOS is seeking a Relocation Consultant. In this field-based role, the consultant will be responsible for evaluating client needs, offering expert advice on relocation destinations, coordinating all aspects of the move including housing and transportation and acting as the primary point of contact throughout the relocation process. Qualifications : Bachelor s degree with minimum 3 yrs of experience in a related field or equivalent experience is preferred. Prior experience in customer service, hospitality, real estate, or relocation services is highly beneficial.
IOS is seeking a Relocation Consultant. In this field-based role, the consultant will be responsible for evaluating client needs, offering expert advice on relocation destinations, coordinating all aspects of the moveincluding housing and transportationand acting as the primary point of contact throughout the relocation process. Qualifications : Bachelors degree with minimum 3 yrs of experience in a related field or equivalent experience is preferred. Prior experience in customer service, hospitality,real estate, or relocation services is highly beneficial.
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