Centre Manager

Group Company:

Designation:

Office Location:

Position description:

Primary Responsibilities:

• Overseeing the daily activities and duties at a centre is the direct responsibility of a Centre Manager. Handle the security, operational and financial matters while overseeing all the resources.
• Business Management Target achievement, Centre P & L, improving revenue; lower costs while meeting standards, eliminate wastage ensure better profitability, identify new business areas, strategy fo
• People Matters Interviewing skills, new joiner on boarding, team training, grievance handling, duty roster preparation, conduct team meetings/huddles, engagement initiatives (monthly, special occ
• Patient care system Records management, referral system, patient journey, waiting time, patient rights, patient progress/updation mechanisms, grievance handling, patient feedback survey & analysi
• Coordination Doctors, patients, internal teams, departments, Oasis locations, vendors, referral Doctors
• Quality & process improvement - Patient safety standards, health care, safety standards, quality assurance initiatives, conduct gap/root cause analysis & provide remedial measures, process/SOP docu
• General Administration Infrastructure & facility upkeep, ensure hygiene conditions, housekeeping, security & F & B services, uninterrupted supply of water, electricity, internet services, bio medic
• Compliance Management - Renewal of all licenses and insurances, Display of necessary licenses & certificates at the centre/s, implement safety standards and develops procedures to ensure compliance
• Financial management knowledge & skills - Order equipment and materials, Oversee preparation of patient bills and basic accountings
• Documentation & Updations Patient records, ATR, patient feedback, ARTis, Darwin
• MIS & reporting Making presentation
• Other Areas - General liaison and communications with medical staff, non-medical staff, and with Corporate Department Heads, perform other incidental tasks, as needed.

Additional Responsibilities:

Reporting Team

• Reporting Designation:

• Reporting Department:

Educational qualifications preferred

• Category:

• Field specialization:

• Degree:

• Academic score:

• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Industry:

• Role:

• Years of experience:

Key Performance Indicators:

Required Competencies:

Required Knowledge:

Extensive knowledge of hospital operations.

2. Knowledge of the principles and techniques of administrative management, including organization, planning, staffing, training, budgeting, and reporting.

Required Skills:

Excellent written, verbal communication skills & presentation.

Excellent organizing skills.

Excellent Problem solving.

Computer skills with experience of using MS office (word, excel, ppt, outlook etc).

Proactive, Multi-tasking & analytical.

Interpersonal skills.

Multitasking & alert.

Positive & pressure bearing.

Pleasant, Presentable, Sensitive, Mature & composed.

Required abilities

• Physical:

  Ability to remain calm & composed under pressure/crisis conditions.

• Other:

  To plan, direct, and coordinate program and administrative activities of a hospital and/or centre.

  To instruct, direct, and evaluate employees.

  To delegate assignments, authority, and responsibility, to determine where a task can most appropriately be accomplished, and to establish management controls for follow-up.

  To formulate policies and procedures for smooth functioning of operations.

  To appropriately allocate available resources.

  To analyse and appraise facts and precedents in making administrative decisions.

  Ability to establish effective working relationships with professional, technical, management and clerical staff.

Work Environment Details:

Specific requirements

• Travel:

• Vehicle:

• Work Permit:

Other details

• Pay Rate:

• Contract Types:

• Time Constraints:

• Compliance Related:

• Union Affiliation: