82 Center Jobs

Position Details & Responsibilities: Own and execute plans to achieve order booking and revenue goals for the practice Define Road Map for Technology related to IT infrastructure and IT Services, defining strategy/Process & Solution Offerings Strategize on Technology areas under the practice; Identification and management of Key Alliances. This is a very crucial element cutting across the entire IT stack with specific focus on Server, Network, Data center, Cloud, Information Security and other IT infrastructure elements. Responsibilities include but not limited to Assist in all phases of the sales, pre-sales, practice development and delivery processes. Support in identifying, pursuing, closing sales opportunities, including proposal creation and presentation is required. Define & drive competence development for the practice working along with BUs, Delivery team, support team and HR. Estimate the project/solution development effort and resource requirements to put together a competitive bid mindful of cash flow requirements. Develop best practices for IT Practice and manage relationship with clients, vendor eco-systems and all the internal stakeholders Strong collaborative approach and ability to work with all the stakeholders while adhering to tight deadlines in a highly dynamic environment. Especially important is the requirement to work along with cross functional delivery teams, software practice team, supply chain and business units. Represent the company in various Technical and customer forums on technology thought leadership. Create service offering, Solutions and IPs through a mix of alliance relationships and at a later date own technologies. Provides CMS management with regular updates; works with the CMS PMO to advance project management best practices, participates in regular reviews with leadership & PMO, serves as a critical advisor to set the direction for the implementation and professional services team, with a special emphasis on how and what we implement. Project management ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results. CMS is a CMMI Level 5, ISO 27001, ISO20000 & BIS certified organisation. Maintaining and enhancing these certifications (though owned by other stakeholders) along with other certifications as necessary is an imperative. Relevant experience is a positive. Key skills and experience Bachelors in an engineering or business discipline is a must. 10-18 years experience in IT infrastructure or professional services will be an advantage. At least 5-10 years in IT infrastructure practice or alliances in IT with at least 3-5 being in a customer facing sales/alliances role is required. Key behavioral attributes Proactive and highly organised, with strong time management and planning skills Able to meet tight deadlines and remain calm under pressure Experience working with key stakeholders at senior levels. Demonstrable relationships with IT vendors is a plus. Strong Leadership, professional attitude and leading by example Passionate about IT and good understanding of emerging IT technologies is important Ability to multi-task and stay organised in a dynamic work environment Analytical and inquisitive, with excellent attention to detail Credible, confident and articulate, with excellent communication and presentation skills and the gravitas to deliver ideas clearly and concisely to internal and external stakeholders Personable and approachable, with an enthusiastic and motivational nature and an overall passion for excellenceIT s

Guidewire cloud Certification is mandate Location details Hyderabad Phoenix City Bangalore Jigani Chennai - Sholinganallur Notice period: Immediate to max 45 days Role : Hybrid model Transportation : Cab / Bus facilities available within 25 kms range Experience ranges: Lead: 7 10 Years Architect 9 14 Years (Exp no limit, but budget 55 LPA) Guidewire implementation experience and Guidewire technical certification (Guidewire Cloud certification (Associate level) minimum; Additionally Guidewire Specialist in PC or CC on top of GW cloud certification) Extensive experience in Guidewire PolicyCenter and ClaimCenter integration with external systems and tools. Identify gaps in the integration Teamcity/Bitbucket/qtest In-depth knowledge in coding standards, review process, branching and merging strategies, DevOps, and Guidewire best practices Extensive experience in o Guidewire integration mechanisms o Data model o Rules o Configurations o Admin data management o Performance monitoring and tuning

Customer Service Executive International BPO Location: Mumbai (Work from Office) Job Type: Full-Time Salary: Upto 40k + Incentives Experience: Freshers & Experienced Welcome Joining: Immediate Joiners Preferred Job Role We are hiring Customer Service Executives for an International BPO in Mumbai. The role includes helping customers from the US, UK, and Australia with queries related to Telecom, Finance, E-commerce, and Airlines . Responsibilities Handle customer queries through calls, chats, or emails Provide correct information and solutions Maintain professionalism and quality in every interaction Follow company processes and record details properly Requirements Good English communication skills HSC / Undergraduate / Graduate can apply Basic computer knowledge Willing to work in rotational and night shifts Freshers can apply; BPO experience is an advantage Shift Timings (Any 9 Hours) US: 5:30 PM 10:30 AM UK: 11:30 AM 3:00 AM Australia: 3:00 PM 3:00 AM Benefits Salary + incentives Training provided Career growth opportunities International work culture Apply Now: Contact: 8369871512 Email: shawnvibrantzz@gmail.com Regards, ShawnPinto Vibrantzz Management Services

Summary Location: Hyderabad, India Relocation Support: Yes The GSOC Security Systems Lead is responsible for overseeing the management and maintenance of all security systems within the Global Security Operations Center This role requires a highly skilled individual with expertise in security technology, system integration, and team leadership The GSOC Security Systems Lead ensures that all security systems are operating effectively and efficiently to support the organization's security operations, About The Role Key Responsibilities Oversee daily operations and maintenance of all GSOC security systems for optimal performance Integrate and optimize new security technologies in collaboration with IT and other departments Act as the primary contact for all security system-related issues and vendor coordination Ensure accurate reporting and analysis of GSOC metrics to identify improvement areas Supervise and support Senior Analysts and Analysts in fulfilling their responsibilities Maintain and update Working Process Documents to reflect current procedures Monitor and manage data integrity across all GSOC records and databases Lead equipment maintenance efforts and resolve technical issues promptly Coordinate with multiple stakeholders to ensure seamless security operations Develop and deliver training programs and readiness drills for GSOC staff Essential Requirements Bachelors degree in a relevant field; certifications in Honeywell or similar alarm/CCTV systems preferred Minimum 5 years of experience in security systems management or operations center leadership Proven expertise in system integration, optimization, and maintenance of security technologies Strong communication and coordination skills with internal teams and external vendors Demonstrated ability to lead teams and ensure adherence to operational protocols Experience in developing and implementing security policies, procedures, and training programs Desirable Requirements Experience with global security operations or multinational environments Honeywell or similar certifications in alarms and CCTV monitoring, Why Novartis: Helping people with disease and their families takes more than innovative science It takes a community of smart, passionate people like you Collaborating, supporting and inspiring each other Combining to achieve breakthroughs that change patientslives Ready to create a brighter future togetherhttps:// novartis / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork novartis /network Benefits and Rewards: Read our handbook to learn about all the ways well help you thrive personally and professionally: https:// novartis /careers/benefits-rewards Show

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the companys overall market share. Responsibilities Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods Measure and report the effectiveness of warehousing activities and employees performance Organize and maintain inventory and storage area Ensure shipments and inventory transactions accuracy Communicate job expectations and coach employees Determine staffing levels and assign workload Interface with customers to answer questions or solve problems Maintain items record, document necessary information and utilize reports to project warehouse status Identify areas of improvement and establish innovative or adjust existing work procedures and practices Confer and coordinate activities with other departments We are currently employing, send your resume here :- info@jaahpharmaceutical.com

We are seeking a dynamic and experienced Preschool Center Manager to lead the overall operations of our preschool center. This role is responsible for ensuring smooth daily functioning, high-quality early childhood education, admissions growth, revenue generation, and fostering strong relationships with parents, staff, and the community. The ideal candidate will have a proven background in early childhood education and leadership, with strong business and interpersonal skills. Key Responsibilities Leadership and Staff Management Supervise, mentor, and support teachers and support staff to ensure a positive and productive work environment. Lead by example, fostering teamwork and professional development. Program Development and Implementation Design and oversee curriculum and educational programs in alignment with developmental milestones and regulatory guidelines. Admissions Counseling and Enrollment Management Conduct school tours, meet prospective parents, and explain programs, policies, and benefits. Manage the complete admissions process from inquiry to enrollment, including follow-ups. Develop and implement strategies to increase enrollment and manage admissions roll-over. Revenue Generation and Financial Management Create and execute strategies to grow revenue through tuition, events, and grants. Monitor budgets, oversee billing and collections, and ensure financial discipline. Parent and Community Relations Serve as the main point of contact for parents, addressing concerns promptly. Organize parent-teacher meetings, community events, and build strong community partnerships. Administrative and Compliance Management Oversee daily operations, scheduling, supplies, and facility upkeep. Maintain accurate records for enrollment, attendance, and assessments. Ensure compliance with all applicable regulations and licensing requirements. Qualifications and Skills Bachelors degree in Early Childhood Education, Child Development, Business Administration, or related field (Masters degree preferred). 3 - 5 years of experience in early childhood education, with at least 2 years in a leadership/management role. Strong understanding of early childhood education principles, curriculum, and licensing requirements. Experience in admissions counseling, enrollment management, and revenue generation. Excellent organizational, communication, and interpersonal skills. Ability to implement strategies for enrollment and revenue growth. Certification in CPR and First Aid (or willingness to obtain). Work Environment & Benefits Supportive and collaborative work culture. Opportunity to make a meaningful impact on childrens education and development. Competitive salary and growth opportunities.

Job Summary: We are looking for an experienced and dynamic Practice UCC Architect to lead and grow our Unified Communications & Contact Center (UC&C) solution offerings under the Digital Workplace Practice . The ideal candidate brings strong technical expertise in platforms such as Microsoft Teams, Cisco, Zoom , and Contact Center technologies including Genesys, NICE, Five9, Avaya , etc. The role demands a proven track record in solution development, pre-sales support, go-to-market (GTM) strategy, partner ecosystem development, and large-scale implementations. Key Responsibilities: Practice Leadership & Strategy: Define and lead the overall strategy for Unified Communications and Contact Center services. Build a comprehensive roadmap across UC, collaboration, and CCaaS platforms. Develop reusable frameworks and accelerators to standardize and enhance service delivery. Stay current with emerging technologies and continuously evolve the service portfolio. Solution Offering Development: Design scalable and customizable UC&C and Contact Center solutions. Recommend best-fit platforms and integration approaches (e.g., Teams Phone, Webex, Zoom, Genesys Cloud, NICE CXone). Provide architectural direction for hybrid, cloud, and on-premise models. Ensure all solutions are secure, resilient, and scalable. Pre-Sales & Client Engagement: Act as a technical advisor during customer engagements, including RFPs, demos, and PoCs. Partner with sales and business development to drive pipeline and solution sales. Engage with C-level stakeholders, translating business needs into technical solutions. Partnerships & GTM Execution: Build and manage strategic relationships with key technology partners. Lead GTM efforts for internal enablement and external market positioning. Optimize partner certifications, incentives, and co-sell opportunities. Upskill delivery teams to align with evolving solution capabilities. Drive delivery excellence through standardized frameworks and governance. Thought Leadership & Evangelism: Represent the UC&C practice at industry events, client forums, and webinars. Contribute to thought leadership via whitepapers, blogs, and case studies. Candidate Profile: Experience: 15+ years of experience in Unified Communications and Contact Center domains. 5+ years in a leadership, consulting, or practice management role. Deep understanding of enterprise voice, VoIP, SIP, PBX, SBCs, and cloud-based calling. Hands-on expertise in Microsoft Teams Phone, Cisco CUCM, Webex Calling, Zoom Phone. Proficiency in platforms like Genesys Cloud, NICE CXone, Five9, Avaya, Talkdesk, Amazon Connect. Experience integrating with CRMs (Salesforce, Dynamics), IVR, WFM/WFO, and analytics tools. Strong history of building solution portfolios, scaling practices, and driving GTM initiatives. Experience in managing globally distributed teams and delivery models. Soft Skills: Strong leadership and practice-building capabilities. Excellent client-facing communication and presentation skills. Strategic thinker with the ability to align technology to business goals. Effective multitasker in a fast-paced, high-performance environment. Preferred Certifications: Microsoft Certified: Teams Voice Engineer Expert Cisco Collaboration Certifications (CCNP Collaboration or higher) Genesys or NICE platform certifications Required Skills Unified Communication,Contact Center Solutions,Voip, Presales

Role & responsibilities Strong knowledge of blood banking procedures, including blood collection, processing, testing, and storage. Proficiency in operating and maintaining laboratory equipment, such as centrifuges, refrigerators, and blood typing devices. 3. Excellent attention to detail and ability to accurately interpret laboratory test results. Knowledge of laboratory safety protocols and ability to adhere to strict guidelines to prevent accidents or contamination. Proficiency in using computer systems and software for data entry and record keeping. Willingness to stay updated with advancements in blood banking technology, procedures, and regulations. Strong organizational and time management skills to ensure efficient workflow and meet deadlines. Exceptional communication and interpersonal skills to effectively collaborate with team members, donors, and healthcare professionals. Ability to handle stressful situations and work under pressure while maintaining a high level of accuracy. Preferred candidate profile Certification as a Medical Laboratory Technician (MLT) or equivalent is preferred. Previous experience in blood banking or related laboratory work is highly desired. Knowledge of regulatory requirements related to blood banking, such as FDA, AABB, and CLIA, is advantageous. Physical ability to stand, lift, and perform repetitive tasks for extended periods. Flexibility to work rotating shifts, weekends, and holidays as needed. Must possess a valid driver's license for transportation of blood supplies to and from other facilities. Only Male candidate can apply FDA approved is must Perks and benefits As per market standards.

Critical Skills to Possess: 8+ years of experience with Oracle Siebel CRM , especially in Service or Call Center modules . Expertise in Siebel Tools, Workflows, Scripting (eScript/Browser Script) . Strong understanding of ticket lifecycle , SLA handling , and escalation logic . Familiarity with Siebel EIM , EAI , and Open UI customizations. Ability to troubleshoot and resolve production issues quickly. Good knowledge of SQL , Oracle DB , and performance tuning. Experience working in large-scale, global deployments and agile environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Support and enhance Siebel GCT (Global Custom Ticketing) functionality for global operations. Work with business analysts and stakeholders to gather requirements and provide solutions within Siebel CRM. Customize Siebel objects (BOs, BCs, Applets, Views, Screens) to align with GCT processes. Implement and maintain Workflows, Business Services, and Scripting in the ticketing system. Integrate with external systems via Siebel EAI , Web Services , or REST APIs for end-to-end ticket lifecycle management. Develop ticket escalation logic, SLA timers, notifications, and custom reports. Perform production support and defect fixes as part of a global support model (follow-the-sun). Participate in testing (unit, SIT, UAT) and documentation.

Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Candidate should have good Exposure into General ledger, Accounts payable, Accounts Receivable, Asset Accounting, Bank accounting.. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports Roles and Responsibilities Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Candidate should have good Exposure into General ledger, Accounts payable, Accounts Receivable, Asset Accounting, Bank accounting.. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

1. Responsibilities Should be proficient in UG NX 9 (or above) Knowledge of using SAP PLM / TEAMCENTER Knowledge about different types of Welding Knowledge about GD & T. Working in line with Global and customer standards 2. Key Deliverables 3D Modeling & Detailing of Part Drawings & Fabrication drawings as applicable to Off high way equipment's. 3. Educational Qualification B.Tech/B.E. in Engineering, preferably Mechanical/Production/Structural Engineering or equivalent from a reputed institution 4. Professional Experience Having relevant experience in the range of 5-8 Years. 5. Key Competencies Good Team Player Strong Design background and adequate Fabrication /Manufacturing exposure. Good Knowledge of drawing creation & best practices Knowledge of BS & AWS standards (Welding) Good knowledge on GD&T. Good knowledge on Engineering Records / ECM workflow process Good knowledge on Family tables, BOM customization & Solid Weld modelling in UG NX. Basic knowledge about working on surface modelling (e.g. Plastic Interiors of operator cabins) Experience in Sheet metal, Weldments. Good communication skills, both written and verbal Good Presentation and interpersonal skills

Responsibilities: Pull daily banking for multiple clients Enter deposits into the reconciliation logs Process timely and accurate posting of all payments Post all payments within 24 hours Meet strict posting deadlines to ensure that Payment Posting Manager can complete weekly and monthly reporting requirements Communicate all payer issues to the Payment Posting Manager Understand payer contract with all rules that apply to that specific payer and client Maintain professional and consistent communication with the team and clients to ensure that all needed items are received in a timely manner Identify patterns and trends that indicate a potential issue Other responsibilities as assigned Required Knowledge, Skills, Abilities & Education: Payment posting Experience with accounts receivable Experience with some or all of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE, is preferred Knowledge of payer contracts and (EOBs), explanation of benefits Experience working in a clearinghouse Understanding of HIPAA regulations Strong verbal and written skills Great attention to detail to avoid data entry errors Excellent communication skills Strong organizational skills Effective time management A positive, open and friendly attitude to colleagues and clients Superior customer service and professionalism Preferred Knowledge, Skills, Abilities & Education: University certificate in healthcare related field 2+ years Ambulatory Surgical Center coding experience

Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills

So, what’s the role all about? The Partner Acceleration Executive (PAE) is responsible for implementing a cohesive business development strategy to drive profitable growth through our partner ecosystem. The right candidate will drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop existing NiCE partnerships. How will you make an impact? The PAE will work closely with cross-functional leadership teams to execute on corporate strategy for new growth. This role will drive expansion with partners by leveraging expertise and knowledge of cloud service provider platforms, (hyper-scalers), cloud and digital transformation, CRM platforms, digital channels, knowledge, RPA and automation, and self-service. The PAE is also responsible for maintaining and progressing long-term relationships at all levels throughout each of our partners. PAEs will create business plans from the conceptualization until the final deliverables, while working closely with cross-functional members to build and execute strategies to enable the achievements of the business goals. Have you got what it takes? Establish and manage relationships inside NiCE partner ecosystem to determine partner goals for growth and development, and to drive strategic initiatives that deliver profitable revenue, innovation, and market expansion. Develop joint business opportunities and execute programs and initiatives that drive growth. Drive adoption and expansion of NiCE products and services by leveraging strategic partnerships. Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization. Serve as the Partner Acceleration Executive for assigned partners serving as conduit to resources from sales, marketing, R&D, engineering, and leadership to achieve differentiated ecosystem growth. Document and present joint business plans for partner’s business goals and objective that align partner company solutions that support their success. Lead Training and Enablement for partners on NiCE company products, services, and Go-To Market. Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement. Leverage established support and management processes to escalate and resolve partner issues in a timely manner. Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem. Attend and participate in industry and partner events relevant to assigned partners. You will have an advantage if you also have: 8+ years of technology sales experience. 5+ years in partner channel with a proven track record of successfully managing partnerships. 5+ years previous experience in contact center software or associated industry Experience working with national/global partners Proven track record of achieving targets and goals Enterprise business and financial modeling experience Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment Exceptional written and verbal communication skills Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner Strong presentation skills – Must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information. Broad knowledge of Sales tactics and Marketing. Business development skillsets for pursuing new business opportunities to generate revenue for the company. Ability to multi-task in a challenging environment while maintaining a high level of responsiveness. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6325 Reporting into: Vice President, Partner Sales, APAC Role Type: Individual Contributor

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

Responsibilities: Pull daily banking for multiple clients Enter deposits into the reconciliation logs Process timely and accurate posting of all charges Post all Charges within 24 hours Meet strict posting deadlines to ensure that Charges Posting Manager can complete weekly and monthly reporting requirements Communicate all payer issues to the Charges Posting Manager Understand payer contract with all rules that apply to that specific payer and client Maintain professional and consistent communication with the team and clients to ensure that all needed items are received in a timely manner Identify patterns and trends that indicate a potential issue Other responsibilities as assigned Required Knowledge, Skills, Abilities & Education: Charge posting Experience with accounts receivable Experience with some or all of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE, is preferred Knowledge of payer contracts and (EOBs), explanation of benefits Experience working in a clearinghouse Understanding of HIPAA regulations Strong verbal and written skills Great attention to detail to avoid data entry errors Excellent communication skills Strong organizational skills Effective time management A positive, open and friendly attitude to colleagues and clients Superior customer service and professionalism Preferred Knowledge, Skills, Abilities & Education: University certificate in healthcare related field 2+ years Ambulatory Surgical Center coding experience

So, what’s t he r ole all about? We are seeking an experienced and dynamic Program Manager to lead and oversee multiple product releases and initiatives within our organization. The Program Manager will be responsible for coordinating cross-functional teams, managing resources, and ensuring the successful execution of program goals. The ideal candidate will have a strong background in project management, excellent leadership skills, and a strategic mindset to drive program success. How will you make an impact? Program Planning and Strategy: Define program objectives, scope, and deliverables in alignment with organizational goals. Develop detailed program plans, including timelines, resource allocation, and budget estimates. Execution and Delivery: Oversee the execution of products within the program, ensuring alignment with the program goals. Coordinate cross-functional teams, including product managers, technical managers, DevOps, tech writers etc. Monitor program progress and performance, identifying and mitigating risks to ensure successful delivery. Stakeholder Management: Act as the primary point of contact for product stakeholders, providing regular updates and addressing concerns. Foster strong relationships with internal and external stakeholders to facilitate program success. Manage stakeholder expectations and ensure alignment with program objectives. Resource Management: Identify and address resource constraints, adjusting plans as necessary to maintain program momentum. Reporting and Documentation: Prepare and present regular program status reports to senior management and other stakeholders. Maintain comprehensive program documentation, including plans, schedules, risk assessments, and performance metrics. Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance program efficiency. Encourage a culture of continuous learning and improvement within the program team. Have you got what it takes? Overall 10+ years of industry experience. Minimum ~6-8 years of experience in program management, with a proven track record of leading successful programs. Experience in Contact Center or SaaS domain is preferred. Demonstrated ability to manage large-scale programs with multiple projects and stakeholders. Bachelor’s degree in business administration, Management, Engineering, or a related field. Master’s degree preferred. Proven experience as a Program Manager or similar role, with a track record of successfully managing complex programs. Strong knowledge of project and program management methodologies, tools, and techniques. Experience in managing budgets, resources, and timelines effectively. Excellent leadership, communication, and interpersonal skills. Ability to navigate and resolve complex issues and conflicts. Proficiency in project management software (e.g., Microsoft Project, Jira, PowerBI, EazyBI) and Microsoft Office Suite. You will have an advantage if you also have: PMP, PgMP, or other relevant certifications are highly desirable. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7938 Reporting into: Tech Manager Role Type: Individual Contributor

Role: SOC Manager Microsoft Sentinel & SOC Services Location: Bangalore (Work from Office) Department: Security Practice Reporting To: Head of Security Practice Job Summary We are seeking a highly skilled and experienced SOC Manager to lead our Security Operations Center (SOC), with deep expertise in Microsoft Sentinel and Microsoft Security technologies. The ideal candidate will be responsible for managing 24x7 SOC operations, overseeing a multi-tier analyst team, and ensuring effective detection, response, and continuous improvement across all security monitoring services. This role requires strong technical leadership, operational discipline, and a forward-thinking approach to evolve the SOC using automation, threat intelligence, machine learning, and purple teaming. Key Responsibilities Lead and manage end-to-end SOC operations including Tier 1, 2, and 3 analysts, threat hunters, and incident responders. Design and optimize SIEM workflows, detection rules, hunting queries, and SOAR playbooks using Microsoft Sentinel. Ensure timely triage, investigation, containment, and response to security incidents as per SLAs. Build and maintain automation workflows using Logic Apps for Sentinel-based SOAR. Integrate and manage diverse log sources, including Defender suite, cloud workloads, identity platforms, and third-party security solutions. Drive continuous improvement through automation, ML-based detections, threat hunting, and purple teaming. Develop, review, and maintain SOC runbooks, playbooks, and use case libraries. Define and report on key metrics such as MTTD, MTTR, alert-to-incident ratio, and false positive rates. Ensure SOC alignment with regulatory and industry frameworks (NIST, ISO 27001, RBI, GDPR). Collaborate with internal and external stakeholders on incident reviews, compliance audits, and threat landscape updates. Participate in client onboarding, governance meetings, and SOC service reviews. Ability to manage distributed teams across time zones with a strong focus on collaboration, mentorship, and performance management. Required Skills and Experience 6 - 12 years of experience in cybersecurity operations, with minimum 24 years in a SOC leadership role. Proven hands-on experience managing Microsoft Sentinel in MSSP or enterprise environments. Expertise in KQL, UEBA, custom rule tuning, Sentinel analytics, and connector integrations. Knowledge of MITRE ATT&CK, threat modeling, and detection engineering. Experience with incident response lifecycle, forensic investigations, and root cause analysis. Strong knowledge of Microsoft 365 Defender stack (Defender for Endpoint, Identity, O365, Cloud Apps). Experience integrating with platforms like ServiceNow, Freshdesk and other Ticketing Systems Strong stakeholder communication, executive reporting, and client-facing experience. Preferred Certifications SC-200: Microsoft Security Operations Analyst SC-100: Microsoft Cybersecurity Architect AZ-500: Azure Security Engineer Associate