Center Manager

Center Manager – IVF / Healthcare Operations (Short Summary)

Professional Summary

Dynamic Center Manager with 5–6 years of experience in healthcare operations, IVF centre management, patient care, and business development. Skilled in overseeing daily centre operations, team leadership, financial performance, compliance, and delivering exceptional patient experience.

Core Responsibilities

• Managed end-to-end centre operations, administration, and P&L.
• Ensured high-quality patient care, counselling, and seamless treatment journey.
• Oversaw IVF processes, clinical documentation, hygiene, safety, and audits.
• Maintained compliance with NABH/NABL/ISO standards and all statutory licences.
• Led, trained, and motivated multidisciplinary teams; managed staffing & rosters.
• Handled procurement, inventory, vendor management, and asset maintenance.
• Drove business development, marketing initiatives & achieved booking targets.
• Built strong relationships with doctors, referral partners, and patients.
• Conducted regular reporting (daily/weekly/monthly) across operations, finance & HR.
• Managed centre budgeting, cost control, billing, and financial reconciliation.

Key Skills

Healthcare Operations | IVF Center Management | Patient Experience | Compliance & Quality | Team Leadership | Financial Management | Counselling | Inventory & Vendor Handling | Business Development | Reporting & Documentation

Qualifications

• MBBS / BDS / BAMH / BHMS + Master’s in Healthcare or Business Administration (preferred).
• Proficiency in MS Office, HIMS, and medical record systems.
• Strong communication skills in English, Hindi, Marathi.