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2.0 - 7.0 years
10 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted 3 weeks ago
2.0 - 4.0 years
5 - 10 Lacs
Kolkata
Work from Office
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Kolkata. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Any matter which may affect the interests of Novotel Kolkata should be brought to the attention of the Management.
Posted 3 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Purpose To assist the Engineering supervisor in maintenance and care of all Electrical equipment and to maintain quality of work in order to meet the prescribed standards. Reporting Lines Primary Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of Novotel to ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to deliver effective and efficient services. Respond to queries by resolving issues in a timely and efficient manner. Motivate and develop the team to ensure smooth functioning of the department. Financial Management Ensure to maintain records of all materials & equipments. Identify optimal, cost effective use of the resources. Operational Management Ensure to possess a thorough knowledge of electrical system of the property, the circuits, present loads and possible limits of new loads and adhere to the set standards. Perform work required for the repair, maintenance, and installation of electrical systems for the property. Locate and determine electrical malfunctions using test equipment. Test electrical equipment, such as, motors, heaters, and controls for safety and efficiency, using standard test equipment and by observing functions. Install fixtures and other electrical equipment. Inspect circuits for specified shielding and grounding. Ensure to possess the knowledge of the fire alarm systems and adhere to the same. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotels security regulations (in case of fire etc) Respects the hotels commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc). Key Interactions Internally Catering Sales Engineering Finance F&B Housekeeping IT Kitchen Purchasing Front Office Sales & Marketing Talent & Culture Externally Guests Visitors Suppliers Vendors Contractors Profile Knowledge and Experience Graduate/ Diploma holder in Electricals Trade Certificate with a minimum of 2 years of experience in a similar capacity or a an Engineering graduate Good reading and oral proficiency in English language Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Occupational Health & Safety Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace. This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associates with the position. It is only indicative and intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change. Graduate/ Diploma holder in Electricals Trade Certificate with a minimum of 2 years of experience in a similar capacity or a an Engineering graduate Good reading and oral proficiency in English language
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
We are seeking a dynamic and results-driven Catering Sales Manager to join our team in Chennai, India. In this role, you will be responsible for driving catering sales, managing client relationships, and ensuring the successful execution of events that exceed our customers expectations. Develop and implement strategic sales plans to maximize catering revenue and market share Proactively identify and pursue new business opportunities within the local Chennai market Conduct site visits and create detailed proposals for potential clients Negotiate contracts and close deals with clients for catering services Collaborate closely with the culinary and operations teams to ensure seamless event execution Manage and motivate the catering sales team to achieve individual and collective targets Organize and lead pre-event planning meetings to develop timelines, product lists, and logistical needs Establish and maintain strong relationships with clients, vendors, and internal departments Analyze market trends and competitor activities to inform sales strategies Ensure all events meet or exceed client expectations and company standards Handle client feedback and resolve any issues promptly and professionally Stay updated on food and beverage trends to propose innovative catering solutions Maintain accurate records of sales activities, contracts, and client information in the CRM system Participate in industry events and networking opportunities to promote the companys catering services Bachelors degree in Hospitality Management, Business Administration, or a related field Proven experience (3-5 years) in catering sales or hospitality sales management Strong track record of achieving and exceeding sales targets Excellent knowledge of catering operations, event planning, and food and beverage trends Proficiency in catering sales software, CRM systems, and Microsoft Office Suite Outstanding communication, negotiation, and presentation skills Ability to build and maintain strong client relationships Strong leadership and team management capabilities Detail-oriented with excellent organizational and time management skills Problem-solving skills with the ability to make quick decisions under pressure Flexibility to work evenings and weekends as required for events Understanding of pricing strategies and contract negotiations in the catering industry Familiarity with health and safety regulations related to food service and events Willingness to travel within Chennai for client meetings and event sites
Posted 3 weeks ago
3.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
We are seeking a dynamic and results-driven Assistant Manager for our catering sales team in Mumbai, India. As an integral part of our organization, you will play a crucial role in driving sales growth, managing client relationships, and ensuring the success of our catering operations. Develop and implement effective sales strategies to attract new clients and retain existing ones Collaborate with the catering team to create customized menu proposals and event packages Conduct site visits and client meetings to understand their needs and preferences Prepare and present compelling sales presentations and proposals Negotiate contracts and ensure all terms are met Coordinate with internal teams to ensure smooth execution of catering events Monitor and analyze sales performance, preparing regular reports for management Assist in training and mentoring junior sales staff Stay updated on industry trends and competitor activities to maintain a competitive edge Ensure compliance with food safety regulations and company policies 3-5 years of experience in catering sales or a related field Proven track record of meeting or exceeding sales targets Bachelors degree in Hospitality Management, Business Administration, or related field (preferred) Food Safety Certification (required) Proficiency in customer relationship management (CRM) software Strong knowledge of catering industry trends, food and beverage, and event planning Excellent communication and interpersonal skills Demonstrated leadership and team management abilities Proficient in menu planning, budgeting, and financial management Strong problem-solving and decision-making skills Ability to work flexible hours, including evenings and weekends as needed Fluency in English; knowledge of local languages is a plus
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As the Business Leader of the Catering Sales Department at The Westin Mumbai Garden City, located in Goregaon East, Mumbai, Maharashtra, India, you will be responsible for managing both reactive and proactive catering sales efforts. Your primary focus will be on achieving revenue goals, ensuring guest and associate satisfaction, and optimizing the financial performance of the department. By implementing the brand's service strategy and relevant initiatives throughout the sales process, you will play a crucial role in driving the success of the property. In this role, you will provide daily leadership to a team of catering sales associates, overseeing their activities and ensuring they maximize revenue opportunities through effective up-selling and accurate forecasting for various events, including catering and group rooms. Collaborating with key stakeholders within Area Sales, you will qualify warm leads and work closely with Event Management and hotel operations to promote and sell products and services that align with the hotel's capabilities. Your responsibilities will also include developing and managing catering sales revenue and operation budgets, creating and implementing catering sales/marketing plans, and coordinating with the management team to drive sales. By monitoring guest satisfaction, resolving any issues that may arise, and maintaining a high level of service delivery, you will contribute to the overall success of the property and Marriott International. Moreover, you will be instrumental in building successful relationships with guests, clients, vendors, competitors, and various hotel departments to enhance guest satisfaction and drive loyalty. By understanding the needs of customers and recommending suitable services, you will contribute to exceeding their expectations and building lasting relationships with Marriott. In addition to your sales and marketing responsibilities, you will demonstrate strong leadership skills by managing and directing the catering sales managers, setting performance expectations, and fostering a culture of talent development and retention. By identifying and mentoring sales associates, sharing revenue goals, and providing day-to-day leadership, you will contribute to the overall success of the department and the property. At The Westin, we believe in creating a diverse and inclusive workforce and fostering a people-first culture. As we strive to become the preeminent wellness brand in hospitality, we are looking for passionate and engaged associates who are committed to their well-being and eager to bring our unique programming to life. If you are an active, optimistic individual who takes pride in maintaining well-being practices and is ready to be part of an amazing global team, The Westin Mumbai Garden City is where you can do your best work, embrace your purpose, and become the best version of yourself.,
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
BookEventz.com welcomes career inquiries from Passionate, Energetic individuals who are interested in working in a startup environment, taking up bigger responsibilities and have interests in the event industry. If you feel that there is an entrepreneurial drive in you, are you ready for taking bigger challenges; then Urbanrestro.com is a place for you. Job Objectives. Will be Responsible for the Revenue of a Property. Driving Sales through In-bound inquiries coming from different sources. Calling clients, showing them the Venue and convincing them to book. Understanding the Client requirements and creating a package which suffices all the requirements of the clients. Coordinating and Negotiating with Relevant Vendors and giving best rates to the Clients. Apart from Sales, Focus should also be on customer service and relationship building to get repeat are looking for a Young and Energetic Person who is. Has Excellent Communication and Negotiation Skills. Is Target Oriented with Sharp Business Acumen. Ability to take up ownership. Presentable and Soothing Personality. Has 01-03 years of experience. (ref:updazz.com).
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Intercontinental Hotels Group India Private Limited is looking for Asst. Sales Manager - Catering Sales to join our dynamic team and embark on a rewarding career journey. An Assistant Sales Manager is responsible for assisting the Sales Manager with the management of the sales team and the development and execution of sales strategies to meet or exceed sales targets. 1. Assisting with the preparation of sales reports and forecasts, and analyzing sales data to identify trends and opportunities. 2. Developing and maintaining relationships with key customers and clients, and managing customer complaints and feedback. 3. Assistant Sales Manager, one must have excellent communication, leadership, and interpersonal skills, as well as the ability to motivate and manage a team. 4. They must also have strong analytical and problem - solving skills
Posted 3 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Mumbai, Navi Mumbai
Work from Office
Assists the propertys Banquets/Catering Department in reactive and proactive sales efforts, focusing on group and catering accounts. Contributes to revenue goals and department financial performance. Supports brand service strategies throughout all phases of the event processfrom pre-event to post-eventensuring smooth handoffs between departments and consistently high service delivery. Helps the team maximize revenue opportunities through up-selling and accurate event forecasting. Education and Experience High school diploma or GED; 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no experience required . Core Work Activities Maximizing Revenue & Managing Profitability Solicits and books local catering and develops group business opportunities. Assists in creating and distributing catering sales revenue budgets and forecasts. Monitors weekly booking goals and prepares incentive reports for catering leaders. Ensures adherence to booking guidelines and maximizes space utilization and revenue. Supports catering sales/marketing plans addressing revenue, customer needs, and target markets. Managing Sales Activities Assists with selling and executing catering promotions. Handles operational aspects of booked business including proposals, contracts, and communication. Sells menu items, beverages, wines, and services such as AV, business center, and destination services. Understands and enforces timelines and task delegation for successful event execution. Ensures lost business is documented and analyzed. Manages local and group catering sales for the property and distributes contracts before group arrival. Stays informed on competitor offerings and positions the property accordingly. Providing Exceptional Customer Service Engages with clients, internal departments, vendors, and the community to ensure event satisfaction. Upholds the companys and property's customer service and brand standards. Practices daily service standards to enhance customer experience and loyalty. Builds relationships by understanding client needs and recommending appropriate services and solutions. Serves customers by identifying business goals and tailoring solutions that exceed expectations.
Posted 3 weeks ago
8.0 - 15.0 years
10 - 11 Lacs
Kolkata
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Navi Mumbai
Remote
Role & responsibilities Key Responsibilities: Identify, pursue, and convert new business opportunities for room bookings, events, weddings, and corporate tie-ups. Build and nurture client relationships through regular communication and site visits. Meet and exceed monthly sales targets and revenue goals. Respond to customer inquiries and prepare customized quotations and proposals. Collaborate with the marketing, banquet, and front office teams for promotions and packages. Maintain sales reports, pipelines, and follow-ups via CRM or Excel tracking. Attend industry networking events and represent the resort at trade shows (as needed). Preferred candidate profile Experience: 1 to 3 years in resort/hotel sales , preferably handling room bookings, banquet/event sales, or corporate tie-ups. Industry Background: Hospitality, Travel & Tourism, Event Management, or Luxury Sales. Education: Graduate or Diploma in Hotel Management, Marketing, or Business Administration. Additional certifications in Sales or Hospitality are a plus. Skills & Qualities: Strong communication and persuasive selling skills Client-focused and confident in relationship building Ability to work under targets and pressure Familiar with local market trends and competition Fluent in English, Hindi, and local language (Marathi preferred) Good command of MS Office and basic CRM tools Other Preferences: Immediate joiners preferred Candidates from Karjat / Pune / Navi Mumbai or nearby areas will be given priority Willingness to work on weekends and travel locally when required
Posted 3 weeks ago
2.0 - 7.0 years
14 - 18 Lacs
Jaipur
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted 4 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Pune
Work from Office
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Managing Sales Activities Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (eg, Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 month ago
4.0 - 11.0 years
8 - 9 Lacs
Amritsar
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 month ago
8.0 - 15.0 years
10 - 11 Lacs
Mumbai
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
AREAS OF RESPONSIBLITIY Participatesin the deelopment and implementation of business strategies for the hotelwhich are aligned with Radisson s oerall mission, ision alues and strategies Deelops andimplements strategies for achieing indiidual catering sales goals Monitorsstatus regularly and adjusts strategies as appropriate Achieescatering sales goals by deeloping and implementing sales strategies Identifiespotential key accounts (banquet and group) and deelops strategies toprioritize and penetrate those accounts Makesoutside sales calls to prospectie catering customers Clarifiescustomer requirements and suggests alternatie menus, themes, etc. Preparesproposals for client which outline details of proposed functions; coordinatespreparation of estimates with food and beerage and other departments if needed Negotiatessale of catering sales functions Conductson-site client inspections to illustrate aailable serices, know meeting andsleeping room set-ups and capabilities Monitorscustomer satisfaction with catering business; follows-up with key contacts on aregular basis to assess satisfaction Ensure allmaterials used are in accordance with brand standards Maintainsproper flow of information to sales team, reiews work file of assignedaccounts Communicatesclients requests to all departments in an effectie and timely manner Works withsales team for additional business opportunities as appropriate Assists inreiewing the function book and conducts ealuation of releasing or finalizingfunctions Creates 100%guest satisfaction by proiding the Yes I Can! experience through performancethat demonstrates the standards of, genuine hospitality and exceeding guestexpectations Giespersonal attention, takes personal responsibility and uses teamwork whenproiding guest serice Listens,apologizes with empathy, finds a solution and follows through when resolingguest problems Proides YesI Can! genuine hospitality and teamwork on an ongoing basis Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction Performsother duties required to proide the serice brand behaior and genuinehospitality Adheres tohotel policies and procedures Keepsimmediate Manager promptly and fully informed of all problems or unusualmatters of significance Maintains ahigh standard of personal grooming at all times in order to represent the Hotelin the best possible manner, reflecting the public role of the position Deelops andparticipates in Hotel promotions as required Be familiarwith objecties, strategies, action plans and other marketing relatedinformation contained within the Hotel annual business plan. Performs allduties and responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achiee the oerall objectiesof this position Maintains afaourable working relationship with all other hotel employees to foster andpromote a co-operatie and harmonious working enironment At all timesprojects a faourable image of the Hotel to the public
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata
Work from Office
Roles and Responsibilities Develop new business opportunities through cold calling, networking, and prospecting to increase banquet sales revenue. Build strong relationships with existing clients to retain their loyalty and generate repeat business. Collaborate with other departments (e.g., operations, catering) to ensure seamless execution of events from planning to delivery. Identify cross-sell opportunities for additional services such as catering, audiovisual equipment rental, etc. Maintain accurate records of client interactions, orders, and contracts using CRM software. Desired Candidate Profile 5-10 years of experience in banquet sales or related field (restaurant management, catering sales). Proven track record of meeting or exceeding monthly/quarterly targets in a fast-paced environment. Strong understanding of hospitality industry trends and best practices in event planning and execution. Excellent communication skills with ability to build rapport with diverse groups including corporate executives, wedding couples, etc.
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
. Identify new business opportunities in the corporate segment Negotiate & close contracts with corporate clients & OTA Manage existing accounts & ensure customer satisfaction Monitor market trends & competitor activities Pre sales reports . Required Candidate profile . Pleasing Personality Excellent written and verbal communication skills Experience of Sales & Marketing in Mumbai Corporates offices Age between 25 to 40 year Field work Exp. .
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
. Identify new business opportunities in the corporate segment Negotiate & close contracts with corporate clients & OTA Manage existing accounts & ensure customer satisfaction Monitor market trends & competitor activities Pre sales reports . Required Candidate profile . Pleasing Personality Excellent written and verbal communication skills Experience of Sales & Marketing in Mumbai Corporates offices Age between 21 to 30 year Field work Exp. .
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Mumbai
Work from Office
Responsibilities: Maximize revenue through strategic planning Build strong customer relationships Manage catering sales team Collaborate with operations on event execution Monitor market trends & competitors
Posted 1 month ago
2.0 - 6.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities Drive sales to meet revenue targets. Build and maintain client relationships. Identify new business opportunities. Conduct sales visits and presentations. Negotiate and close deals. Coordinate with hotel teams for smooth service. Track market trends and prepare sales reports. Preferred candidate profile Bachelors degree in Hotel Management, Business, or related field. 3–5 years of sales experience in 4- or 5-star hotels. Strong network of corporate and travel industry contacts. Excellent communication and negotiation skills. Proven track record of achieving sales targets. Professional appearance and positive attitude. Ability to travel locally for client meetings
Posted 1 month ago
9.0 - 14.0 years
9 - 12 Lacs
Kolkata
Work from Office
Role - MMCEO Department- Sales Reporting Manager- Channel Sales Head Band- 3A-3B Openings - 1 JOB RESPONSIBILITY: Business Objectives Drive Off-Line Sales for filling up International Inventory using Indias partner profiles through rigorous planning, forecasting and delegating the right targets to the team members Establish and maintain relationships with Indian Corporate, Travel Agents, Industry influencers and key strategic partners and extract business for International destinations from existing ones and on-board new ones as well. Strategize to set the right milestones & maintain stability in business volumes and plan ahead Periodic performance of team members to ensure optimal productivity from them Efficient Planning and Executing market-site visits within assigned region, maintain and review Maintain and review monthly Sales Tracker of accounts and targets Share regular feedback on market conditions, competition, pricing and other factors influencing on-ground sales Keep abreast on competition & adapt acquired knowledge in change management People Objectives Provide effectual leadership to a team of 6+ on rolls incumbents Ensure right team is in place through recruitment, on-boarding & mentoring Empower & engage team members by coaching them on processes, product, OYO IT systems & soft skills Proven record of On-boarding companies/corporate. Assist team by helping them through negotiating and closing large deals Empower teams to facilitate business through periodic RCA & action planning Enable liaison between sales department and other sales related units and stakeholders Review and analyze sales performances against targets and work on outlier management SKILLS REQUIRED: Entrepreneurial bent of mind Process and data Orientation Sales Passionate Strong analytical skills Demonstrate personal drive to learn and evolve Go-getter attitude
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Jaipur, Rajasthan, India
On-site
Summary You will be responsible forthe efficient running ofthe division in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering or Convention Services in large operation. Good operational, administrative and interpersonal skills are a must.
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Identify and compile a comprehensive list of corporate offices Research and segment the target market by industry, size, and employee strength to prioritize outreach Present the restaurant’s offerings tailored to corporate needs Relationship Building
Posted 1 month ago
5.0 - 10.0 years
6 - 12 Lacs
Noida, New Delhi, Gurugram
Work from Office
We are seeking a dynamic and results-driven Senior Sales Manager / Sales Manager to lead strategic sales initiatives for our luxury properties. The ideal candidate will have a proven track record in C orporate Sales / MICE / Banquet with a strong network in the hospitality industry. This role is pivotal in driving revenue, enhancing brand visibility, and cultivating long-term client relationships. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets across all segments (Corporate, MICE, Banquets, Events). Identify and pursue new business opportunities through proactive networking and relationship-building. Manage key accounts and maintain strong client relationships to ensure repeat business. Collaborate with the marketing team to design promotional campaigns and packages. Conduct regular market analysis and competitor benchmarking to stay ahead of trends. Lead and mentor junior sales team members, fostering a high-performance culture. Represent the hotel at industry events, trade shows, and client meetings. Qualifications & Experience: Bachelors degree in Hospitality, Business Administration, or related field; MBA preferred. 610 years of progressive sales experience in luxury hospitality, with at least 2 years in a senior role. Strong understanding of the Delhi NCR market and established corporate client base. Excellent communication, negotiation, and presentation skills. Proficiency in CRM tools, MS Office, and hotel sales systems.
Posted 1 month ago
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