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3.0 - 7.0 years
17 - 20 Lacs
Mumbai
Work from Office
Functions as the business leader of the property s Catering Sales Department and manages the propertys reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. CORE WORK ACTIVITIES Managing Sales Activities Manages the catering sales efforts for the hotel including local and group/convention business. Solicits/books local catering business and develops group business. Develops and manages catering sales revenue and operation budgets, and provides forecasting reports. Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market. Develops menus that drive sales. Assists with selling, implementation and follow-through of catering promotions. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Leadership Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share. Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover. Keeps an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors catering sales associates. Transfers functional knowledge and develop catering sales skills of other discipline managers. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Provides day to day leadership to a team of on-property catering sales associates. .
Posted 3 months ago
3.0 - 8.0 years
6 - 12 Lacs
Gurugram
Work from Office
To manage Sales and Marketing for the Banquets and Food Courts business to in-house as well as Corporate clients.
Posted 3 months ago
4.0 - 9.0 years
3 - 5 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Station Manager Job Description Coordination between HO to IRCTC and HO (Base + IRCTC/Railways official liaising. Store team) to Train Operation team Implement all company policies and SOPs. ¢ Local Purchase Bills & Documentation verification for ¢ Legal compliances documentation prepare, check FI and proceed for Payment. and verify as per compliance. ¢ Company & Railway assets & Equipment inventory ¢ Passengers feedback & complaints review and verification and authorize the replacement or top-up. share PoA. ¢ On-board check weekly or fortnightly to get actual ground report. ¢ Fines & Deduction to wave off or minimise to Zero. ¢ Ration/service items receiving and returning record match with SAP data. ¢ Ration Bundle review & Base Kitchen Food ordering check & wastage control analysis with team includes TMs & RMs ¢ GP%age to monitor & analysis of all respective train and enforce the PoA for improvement as and when required. ¢ PAD & Catering sale improvement analysis with TMs & RMs ¢ Manager Front at trip end, to check with all supporting documents and verify & analysis of occupancy vs actual. ¢ Service/sale items consumption & returning analyses as per occupancy ¢ Legal documentation check and verification for train ¢ Manpower Management in terms of hiring, training, deployment and transfer/de-board etc with proper justification. or staff. ¢ Verify all racks staff attendance marked by Rack Manager and checked by Train manager. Asst. Train Manager / Train Manager Job Description ¢ Monitor GP percentage of all racks per trip and ¢ Maintain register for company & railway assets needful to be done if not achieving the targeted GP & equipment inventory %age. ¢ Food ordering as per Occupancy chart. ¢ Set & fix the monthly ration bundle. ¢ Staff positioning & attendance through duty roster ¢ Ration & Service Items Quality, Quantity, Manufacturing, & Packet condition check & Report ¢ FI bills collection/verification with actual ¢ Formats & Checklist implementation check and verify daily. receiving/consumption. ¢ Passengers query or complaints resolution if ¢ Manager Front at trip end, to check & verify pending from RMs. with all supporting documents. ¢ Manager Front to verify and forward to seniors for next check. ¢ Check all legal documentation availability and renewal for train or staff. ¢ All service or sale items bills from store or outsource to check and verify. ¢ Briefing of staff to avoid complaints and positive ¢ Close all deficiency (Store or Base Kitchen) with passenger feedback due approval from seniors on daily basis if any. ¢ Company & Railway assets inventory check and ¢ Check all racks staff attendance and verify with actual. verify and report to seniors. ¢ PAD & Catering sale improvement planning. Asst. Rack Manager / Rack Manager Job Description ¢ Working closely to achieve the targeted GP ¢ Proper round in all coaches during meal service to Percentage. avoid any complain. ¢ Staff Briefing about service standards, Sale targets, ¢ Fill all provided job card, checklists and formats daily, previous complaints & current updates if any. weekly & monthly as and when required. ¢ Check all service/sale items quantity as per order and ¢ Formats & Checklist implement and update daily. distribute coach wise. ¢ Legal documentation availability and renewal for train ¢ Check all expiry dates of ration item & food quality on or staff. board. ¢ Complaints to close on-bard with proper and positive ¢ Passengers meet and greet on board and collect passenger feedback positive feedbacks during & after each service. ¢ Share any deficiency (Store or Base Kitchen) daily if ¢ Develop PR with passengers to avoid any any. written/online complaints. ¢ Check ration bundle according to current occupancy ¢ Ensure all on-board staff is performing as per company rate time to time. and industry norms. ¢ PAD & Catering sale target to achieve as per company ¢ Marking attendance of all concerned staff of particular norms. rack. ¢ Prepare list of returning quantity of sale & Service ¢ Prepare occupancy sheet signed by OBCS & TS and manager front duly attach all bills & supporting documents. items
Posted 3 months ago
3.0 - 8.0 years
6 - 12 Lacs
Gurugram
Work from Office
To manage Sales and Marketing for the Banquets and Food Courts business to in-house as well as Corporate clients.
Posted 3 months ago
10.0 - 15.0 years
10 - 18 Lacs
Gurugram
Work from Office
To manage Sales and Marketing for the Banquets and Food Courts business to in-house as well as Corporate clients.
Posted 3 months ago
1 - 6 years
6 - 13 Lacs
Pune, Mumbai (All Areas)
Work from Office
Job description Experience : 1 - 5 years Roles & Responsibilities : Business Development for Nestle Professional Responsible for B2B sales Identifying prospects, sharing proposal and quotation for vending machine with them Continuous follow-up, Arranging demo, co-ordinating with distributor Negotiating and converting the prospect Consumer Behavior Analysis for coffee-tea vending solution o Consumer satisfaction level (Employees) o Consumer expectation (Corporate) Competitor Analysis for other brands Nestle is committed to providing equal opportunities without any discrimination on the grounds of age, color, disability, origin, nationality, religion, race, gender, or sexual orientation. We are an equal opportunity employer, and we value diversity at our company. For any reasonable accommodation in the recruitment process for persons with disabilities, kindly reach out to your recruiter. Reasonable accommodation includes any appropriate modifications to ensure that persons with disabilities are provided an equal platform in the recruitment process.
Posted 4 months ago
5 - 8 years
4 - 5 Lacs
Noida
Work from Office
Event Coordination: Team Management: Operational Oversight: Guest Satisfaction: Budget and Cost Control: Compliance and Safety:
Posted 4 months ago
1 - 6 years
2 - 7 Lacs
Telangana, Andhra Pradesh
Work from Office
Designation: Sales Officer /Executive Function: Nestle Professional Division Reports to: Area Sales Manager Job Description: Market Working To ensure mapping of the potential market in terms of Institutions and HORECA Channels and nurture direct relations with Key Business clients Set monthly, quarterly and yearly target for each Distributor for your region Achievement & monitor progress of Redistribution value and volume targets Ensure product availability at all relevant channels through the distributors sales force per Company guideline Ensure continuous development of the assigned area and addition of new outlets. Distributor Handling • Ensure compliance of Distributors with their respective roles & responsibilities Manage and develop individual distributor in an active and profitable manner • Ensure the proper and correct execution of sales, discount and trading terms determined by the company Monitor and minimize the level of Bad goods returns Ensure distributors efficient and effective support for the market coverage Monitor Distributors overhead expenses & profitability (ROI) Track on delivery from Distributor to consumers. Control, Training and Communication Conduct performance evaluation of Secondary Sales Force. Accurate and timely reports on Market intelligence: competitors activity, price changes and promotional support. • Ensure Secondary Sales Force is properly trained. • Coordinate correspondence and communication between the team and Distributor management. • Comply with all company policy, instruction and directives. Optimize expenditure of secondary sales force. Nestle is committed to providing equal opportunities without any discrimination on the grounds of age, color, disability, origin, nationality, religion, race, gender, or sexual orientation. We are an equal opportunity employer, and we value diversity at our company. For any reasonable accommodation in the recruitment process for persons with disabilities, kindly reach out to your recruiter. Reasonable accommodation includes any appropriate modifications to ensure that persons with disabilities are provided an equal platform in the recruitment process.
Posted 4 months ago
3 - 7 years
6 - 10 Lacs
Jaipur
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 months ago
5 - 10 years
6 - 12 Lacs
Noida, New Delhi
Work from Office
We are seeking passionate, results-driven sales professionals to join our team. The ideal candidates will be responsible for driving revenue growth , building strong client relationships , and developing strategic sales plans to maximize hotel occupancy and profitability. Key Responsibilities: Develop and execute sales strategies to drive growth in MICE, / Corporates. Build and maintain long-term relationships with clients, MICE Agents, and corporate businesses . Identify new business opportunities and expand market presence . Lead negotiations, contracts, and proposals for high-value events and bookings. Monitor industry trends, competitor activities, and market developments to stay ahead. Achieve and exceed sales targets and revenue goals . Required Skills & Qualifications: Minimum 5 to 10 years of experience in MICE / Corporate Sales / Hospitality Sales . Strong negotiation, communication, and relationship-building skills. Proven track record in meeting and exceeding revenue targets . Ability to work independently and as part of a team in a fast-paced environment . Bachelor's degree in Hotel Management, Hospitality, or related field .
Posted 4 months ago
2 - 4 years
3 - 4 Lacs
Coimbatore
Work from Office
Role & responsibilities Supervising staff: Hiring, training, scheduling, and motivating catering staff to ensure efficient service and high-quality food preparation. Event planning and execution: Working with event planners and clients to plan menus, manage logistics, and ensure the event runs smoothly. Inventory management: Maintaining accurate inventory records, ordering supplies, and managing stock levels to minimize waste and ensure sufficient resources for events. Ensuring safety and hygiene: Adhering to food safety standards, health and safety regulations, and maintaining a clean and organized work environment. Budgeting and financial management: Developing and managing budgets for catering services, tracking expenses, and reconciling invoices. Customer service: Addressing customer inquiries and complaints, ensuring prompt and friendly service, and striving for customer satisfaction. Specific Tasks: Menu creation: Contributing to menu development, ensuring options cater to diverse tastes and dietary needs. Event setup and tear-down: Overseeing the preparation of the event venue, including setting up tables, chairs, linens, and other necessary items. Food preparation and service: Monitoring food preparation, ensuring it meets quality standards, and coordinating service to guests. Problem-solving: Addressing logistical challenges and making quick decisions to ensure the smooth flow of the event. Collaboration: Working with other departments, vendors, and clients to coordinate services and ensure a seamless event experience. Key Skills: Strong communication and interpersonal skills: Effectively communicating with staff, clients, and other stakeholders. Organizational skills: Managing multiple tasks and responsibilities efficiently. Leadership and management skills: Motivating and guiding staff to achieve high performance. Problem-solving and decision-making skills: Addressing challenges and making quick decisions under pressure. Knowledge of food safety and hygiene regulations: Ensuring compliance with relevant standards Preferred candidate profile B.Sc / M.Sc Catering and Hotel Management Contact Number Mail ID: hodhr@kmchihsr.edu.in Land Line Number: 0422-680-6171 Mobile Number: 7339475252
Posted 4 months ago
2 - 6 years
2 - 6 Lacs
Pune
Work from Office
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Managing Sales Activities Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (eg, Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 months ago
14.0 - 24.0 years
20 - 30 Lacs
hyderabad, bengaluru, mumbai (all areas)
Work from Office
We're Hiring: General Manager Sales | PAN India | Food Services Industry Location: Bengaluru, Hyderabad Mumbai Department: Sales & Business Development Experience: 14+ years in B2B Sales (Food Services, Catering, Hospitality, Facilities) Education: Graduate / MBA / PGDBM in Sales & Marketing About the Role We are seeking a dynamic, strategic, and result-oriented General Manager – Sales to drive our business growth across India. This role is pivotal in leading and executing high-value sales strategies, managing top-tier clients, and steering our sales team towards delivering exceptional results. If you're passionate about building strong client relationships, creating innovative business solutions, and leading high-performing teams—this is the opportunity for you. Key Responsibilities Strategic Leadership Design and implement sales strategies to meet annual targets and organizational goals. Identify new growth opportunities through market analysis and business expansion plans. Lead PAN India sales initiatives for high-revenue clients across F&B services, including corporate, education, healthcare, and emerging verticals. Client Relationship Management Build and maintain relationships with C-level executives and decision-makers. Retain and grow large key accounts while penetrating new territories and sectors. Drive client satisfaction and ensure tailored, value-driven catering solutions. Sales Operations & Reporting Develop and maintain sales forecasts, KPIs, and performance dashboards. Lead Bid Management and RFP processes from strategy to closure. Marketing & Business Development Collaborate with marketing teams for campaign planning and brand visibility. Participate in industry events, trade shows, and networking platforms. Conduct market mapping and support strategic expansion initiatives. Budget & Revenue Oversight Manage and optimize the sales budget while maximizing ROI. Identify cost-saving opportunities and align resources to business objectives. Team Leadership Build, lead, and inspire a high-performing sales team. Set performance goals, conduct reviews, and provide skill-enhancing training. Encourage proactive client engagement and a results-driven culture. Cross-Functional Collaboration Coordinate with culinary, operations, and logistics teams to ensure service excellence. Align cross-functional efforts to exceed client expectations. What We're Looking For Experience: Minimum 14 years in B2B Sales & BD in Food Services, Catering, Hospitality, or Facilities Management. Industry Knowledge: Deep understanding of the South Market preferred. Leadership: Proven ability to lead and mentor large sales teams. Skills: Excellent communication, strategic thinking, negotiation, CRM proficiency, and data-driven decision-making. Personality: Results-driven, adaptable, and client-centric with strong interpersonal skills. Work Environment You'll split your time between the office and the field—interacting with clients, attending events, and collaborating with internal teams. This role involves frequent travel across India , so a flexible and dynamic approach is essential.
Posted Date not available
3.0 - 8.0 years
1 - 2 Lacs
prayagraj
Work from Office
Responsibilities: * Increase room occupancy through catering sales * Manage banquet sales from lead generation to close deal * Maximize revenue by upselling services * Coordinate event logistics with hotel team Annual bonus
Posted Date not available
2.0 - 7.0 years
4 - 6 Lacs
chennai
Work from Office
Achieve banquet sales targets through proactive lead generation, conversion, and upselling Cross-promote banquet and restaurant offerings to maximize revenue. Build and maintain strong relationships with corporate, wedding, and premium event clients. Conduct client meetings, site inspections, and showcase facilities professionally. Retain clients through personalized service and consistent follow-ups. Coordinate with operations, culinary, and service teams for bespoke event planning. Create menu proposals with cost and quality considerations. Oversee flawless event execution as the main client liaison. Represent the brand at exhibitions, networking events, and industry forums. Collaborate with marketing on campaigns, social media, and influencer tie-ups. Negotiate profitable contracts within approved guidelines. Ensure timely processing of deposits, contracts, and cancellations. Submit accurate sales performance and pipeline reports regularly. Menu and Requirement coordination with culinary team and Guest. Get guest/ client feedback and testimonials for future continues improvement and marketing purpose. Be physically available at major events to take leads and meet target audience with a very diplomatic and hospitable manner. Qualifications: 2 - 7 years of proven experience in banquet or high-end hospitality sales, with exposure to corporate and premium social segments. Strong understanding of the premium F&B and event market dynamics. Excellent presentation, negotiation, and interpersonal skills. Ability to curate bespoke event experiences for a discerning clientele. Strong operational coordination skills to ensure flawless delivery. Good in convincing capability
Posted Date not available
8.0 - 10.0 years
4 - 6 Lacs
ahmedabad
Work from Office
Catering Sales Manager The Catering & Events Sales Manager drives growth by generating leads, developing business opportunities, and maintaining strong client relationships. The role involves managing the sales process from inquiry to execution, ensuring seamless operations and exceptional service. Key Responsibilities: Develop sales strategies to grow catering business. Identify and convert leads into clients. Engage with clients to propose tailored catering solutions. Plan and coordinate events, ensuring customer satisfaction. Oversee all event planning and execution, managing teams and ensuring operational excellence. Promote catering services, manage sales pipelines, and optimize revenue across regions. Monitor industry trends, analyze competition, and contribute to global sales strategies. Lead cross-regional teams, manage staffing, and ensure operational efficiency. Qualifications: 8-10 years of sales experience. 5-8 years in catering or food service, with leadership experience. Strong communication, negotiation, and client management skills. Ability to manage multiple events. Proficiency in the English language is Mandatory. Salary will be best as per industrial standards
Posted Date not available
5.0 - 10.0 years
7 - 9 Lacs
chennai
Work from Office
Responsible for the entire book keeping jobs and hub related assignments. To interact with the BQT Supervisor / BQT Manager / FBM on the day today operation of the banquets every day on the beginning and the closing of the shift hours. To attend in the briefing sessions to share the clarity of the event with the team. Ascertain Guests needs and investigate further by asking probing questions. Ensure Guest is satisfied and convert enquiry into confirmation Maximize sales opportunities by up selling or adding additional services to the package. Handle resistance rates positively. Explain to the Guest the value additions and the purpose of the rates. Discount only in extreme situations with the necessary approval from the GM Close the meeting assertively with the commitment from the customer to make a booking or to continue the business relationship further Inspecting if all records such as Banquet booking dairy or in the systems. Updated Follow up register are maintained To organize yourself to meet the host or coordinator of the event twice during the function. Ensuring that all VIP’s are personally received and secured. Ensuring good and cordial relations with Guest to maximize the revenue. To depute team member for the service assistance as and when required. To read the business trend and recommend business promotion to the GM Analyze daily revenue and cost reports along with the monthly P& L statements to ascertain all costs are in line.
Posted Date not available
7.0 - 10.0 years
4 - 4 Lacs
patna
Work from Office
Dynamic Restaurant Manager needed to lead and oversee street food, caf, fine dining, and banquet operations. Ensure top-notch service, manage staff, streamline operations, and drive customer satisfaction across all formats. Strong leadership a must.
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
pune
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
pune
Work from Office
Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Maximizing Revenue & Managing Profitability Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Proactively solicits affiliate business associated with citywide events Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Maximizes revenue by up-selling packages and creative food and beverage offerings. Identifies and implements process improvements and best practices. Gains understanding of the hotel s primary target customer and service expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business. Managing Sales Activities Manages the sales efforts for the hotel related to local social catering business. Responds to incoming catering opportunities for the hotel. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops, and sells creative catered events. Develops and manages catering sales revenue and operation budgets, and provides forecasting reports. Identifies and assists with selling, implementing and following-through on catering promotions. Promotes accountability to drive superior business results. Executes Sales strategies and business processes. Executes and supports Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day). Building Successful Relationships Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative. Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Works with the management team to create and implement a catering sales plan addressing revenue, customers and market. Works with the property s Food and Beverage team to develop menus that drive sales. Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction. Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Providing Exceptional Customer Service Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Additional Responsibilities Performs other duties, as assigned, to meet business needs. .
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
mumbai
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted Date not available
2.0 - 7.0 years
30 - 35 Lacs
jaipur
Work from Office
Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new group/catering business to achieve personal and property revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s Customer Service Standards and property s Brand Standards. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer s expectations. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Participates in and practices daily service basics of the brand. .
Posted Date not available
4.0 - 8.0 years
3 - 7 Lacs
mumbai
Work from Office
Intercontinental Hotels Group India Private Limited is looking for Asst. Sales Manager- Catering Sales to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.
Posted Date not available
5.0 - 7.0 years
8 - 9 Lacs
hyderabad
Work from Office
A catering sales managers job objective is to drive sales and revenue for a hotels catering business by achieving revenue goals through up-selling business opportunities. The role involves coordinating with internal departments to ensure successful event execution, monitoring and managing the catering budget, and providing exceptional customer service to drive customer loyalty. The position requires frequent interaction with various stakeholders, including sales teams, kitchen staff, vendors, competitors, and other hotel departments. Working closely with the Banquet Manager, the catering sales manager ensures client satisfaction and superior service while enforcing catering department standards and company policies. Key responsibilities include acquiring new and repeat customers, assisting with menu selection and planning, negotiating costs, and executing successful catering events. Essential Job Tasks Develop and execute sales plans, generate new business, and manage existing accounts. Create proposals and contracts for clients and negotiate contracts with customers. Respond to inquiries, ensure customer satisfaction, and address any issues or concerns. Coordinate all aspects of catering events, including equipment, staff, and rentals. Work closely with the culinary team to create customized menus. Implement marketing plans and generate new business through marketing efforts, networking, and referrals. Maintain accurate records and reports, including financial and administrative records. Areas of Responsibility Business Development: Identify and pursue new business opportunities through proactive sales efforts, leveraging industry connections, and networking to drive revenue growth. Sales and Customer Engagement: Respond to inquiries, provide personalized quotes, and negotiate contracts for catering services, ensuring exceptional customer satisfaction and loyalty. Event Execution: Collaborate with culinary and operations teams to ensure seamless event execution, providing tailored solutions to meet clients unique needs and preferences. Client Relationship Building: Conduct site visits and tastings for potential clients, fostering strong relationships and trust to drive repeat business and referrals. Market Intelligence: Stay informed about industry trends, competitors, and market conditions, providing actionable insights to inform sales strategies and tactical plans. Sales Presentations: Create and deliver compelling sales presentations to showcase catering services, highlighting unique selling points and value propositions. Debtors Management: Extend event credit strictly in accordance with the prescribed policy and actively reduce and maintain debtor days within the hotels defined standards. Sales Reporting and Analysis: Prepare and submit accurate and timely sales reports, analyzing sales performance to identify areas for improvement and optimize sales strategies. Marketing Collaboration: Collaborate with marketing teams to develop promotional materials and campaigns, ensuring alignment with sales objectives and brand messaging. Sales Strategy and Planning: Develop and execute effective sales strategies, tactics, and plans, aligning with the departments overall business objectives and revenue targets. Continuous Improvement: Continuously evaluate and improve sales processes, procedures, and performance metrics, ensuring best practices and optimal results Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 5 - 7 years of experience in Catering Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Change Championship Collaborative Engagement Growth Mindset Guest Centricity Personal Effectiveness Process Excellence Result Orientation Talent Enrichment Equal Opportunities Employment at IHCL .
Posted Date not available
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