Category Fulfillment_Gig4u(Kolkata)

Job Description

SUMMARY 2COMS Consulting Pvt. Ltd. 2COMS is one of India’s leading Human Supply Chain companies with over three decades of excellence in recruitment, staffing, and workforce management. With a strong presence across multiple sectors, 2COMS serves top clients and drives social impact through employment, skilling, and career development initiatives. Gig4U Gig4U is a gig-tech platform under the 2COMS Group, designed to empower businesses and freelancers by connecting them for flexible, project-based work. The platform provides verified, on-demand gig workers across industries, promoting efficiency, scalability, and a modern approach to workforce engagement. Job Summary: We are looking for a dynamic and detail-oriented Category Fulfilment Executive to manage fulfilment operations for specific business categories on the Gig4U platform. The ideal candidate will ensure timely service delivery, worker allocation, and client satisfaction by maintaining operational excellence across assigned categories. Job Title: Category Fulfillment Location: New Alipore, Kolkata Job Type: Full-Time Work from Office Salary- Upto 18k Industry: Recruitment & Staffing Key Responsibilities: Manage end-to-end fulfilment activities across assigned gig categories. Coordinate with clients, internal teams, and gig workers to ensure smooth task execution. Monitor task timelines and ensure quality standards are met. Track and report category performance metrics and KPIs. Resolve operational challenges, including fulfilment delays or worker-related concerns. Assist in onboarding and training new gig workers within the category. Work with the product and tech teams to optimize category workflows and system processes. Requirements Bachelor’s degree in Business, Operations, or a related field. 1 3 years of experience in fulfilment operations, gig management, or service coordination preferred. Strong communication and stakeholder management skills. Proficiency in MS Excel, Google Sheets, and project management tools. Ability to work under pressure and adapt to a fast-paced environment. Benefits Work with a fast-growing platform in the gig economy space. Opportunity for growth and cross-functional collaboration. Training and upskilling support. Dynamic and inclusive work culture. Why Join us? On - Payroll job PF+ ESIC benefits Alternate Saturdays OFF (2nd & 4th Saturdays) & Sundays OFF Contact Information: If you are interested in this opportunity, please connect at 8436843265