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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Assistant Manager of Work Force Management at Side, a leading provider in the gaming services industry, you will be an integral part of our team dedicated to delivering exceptional gaming experiences worldwide. Your role will involve ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments. We are looking for a data-driven individual with excellent analytical and leadership skills who can effectively manage a team and contribute to data-informed decision-making. Your key responsibilities will include assisting in the development and implementation of workforce management strategies, analyzing workforce data for forecast...
Posted 1 month ago
0.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description We are looking for a dedicated and experienced Oracle Database Administrator to join our team focused on serving the communications sector. The ideal candidate will be responsible for the implementation, maintenance, security, performance tuning, and backup and recovery of Oracle databases. Responsibilities Oracle Database Administration: Proficiently manage Oracle databases, including installation, configuration, upgrades, and patches. Database Performance Tuning: Monitor, analyze, and optimize database performance, ensuring optimal speed, reliability, and stability. Security Management: Implement and maintain robust security measures to protect sensitive data, adhering to p...
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Workforce Planning team provides the data, analytics, and resource management services to ensure Customer Operations staffing levels are appropriate to handle the needs of the business. This role of provides actionable insights to the business delivery teams including forecasting & planning, efficiency, headcount tracking, and seating and space utilization. This role is the key interlock between Customer Operations, Human Resources & Finance. Responsibilities: Forecasting & Capacity Planning Develop detailed resource models to show headcount utilization and need for major CO delivery team functions Workforce Planner will be Responsible to deliver the forecasting for the number of interac...
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Production Planning: The PPC Engineer is responsible for developing and maintaining production schedules based on customer orders, capacity, and inventory levels. This involves working closely with the production team to plan and schedule production activities in a way that maximizes efficiency and minimizes waste. Material Requirement Planning: The PPC Engineer needs to manage the material requirements for production processes, ensuring that the right materials are available at the right time to meet production schedules. This involves coordinating with the procurement and inventory management teams to ensure timely availability of raw materials, components, and finished goods. Capacit...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You are urgently seeking an experienced Production Supervisor Executive for the Manufacturing Unit located in AHMEDABAD, requiring a background in Mechanical Engineering. Your responsibilities will include monitoring jobs to ensure timely completion within budget, coordinating production workflow for single or multiple products, planning and prioritizing operations for optimal performance and minimal delays, determining manpower, equipment, and raw materials required to meet production demand, assigning workers and staff to specific production operations, addressing issues promptly to minimize disruptions, collecting output information such as number of finished products and defect percentag...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The purpose of this role is to manage supply and demand across a Service Line or within a specific discipline with accountability for executing strategies to meet resourcing needs for client teams and the organization. You will partner and collaborate with growth, HR, finance, operations, and talent acquisition to staff teams timely and ensure excellence in client delivery. Key responsibilities: - Own and manage resource requests by validating requirements and affordability, searching for candidates, and presenting candidates for consideration. - Assist in reviewing capacity across capability areas on an ongoing basis and proactively work to re-balance professionals who are above/below utili...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Oracle DBA at Viraaj HR Solutions, your primary responsibility will be to manage Oracle databases efficiently. This includes tasks such as installation, configuration, migration, and performance tuning to ensure optimal database performance. You will also be in charge of implementing backup and recovery strategies to maintain data security and integrity. Monitoring database performance, troubleshooting issues, and writing and optimizing SQL queries are essential aspects of this role. You will need to manage user access and roles to ensure database security, as well as maintain documentation of database configurations and procedures. Applying patches and updates, collaborating with appl...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. Fueled by curiosity, agility, and the drive to provide enduring value to clients, we are dedicated to shaping a future that works better for all. Our purpose, the relentless pursuit of a world that works better for people, propels us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant, Linux System Administrator. As a Linux System Administrator at Ge...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the person responsible for overseeing the outbound call center operations consisting of 700 seats, your primary objective will be to ensure high productivity levels by efficiently controlling, monitoring, analyzing, and reviewing the system. You will play a key role in determining operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Your input will be valuable in defining user requirements, establishing technical specifications, and setting production, productivity, quality, and customer service standards. Additionally, you will provide essential information and analysis for organizational strategic plans and reviews. Y...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
We are currently seeking a Workforce Management Analyst 2 to become a valuable member of our team, responsible for managing all WFM tasks within our service center. The ideal candidate should possess a solid understanding of workforce management principles and practices, with expertise in planning, scheduling, attendance management, and performance reporting. You should be capable of working both independently and collaboratively as part of a team, demonstrating exceptional communication and customer service skills. As a Workforce Management Analyst 2 at our organization, you will be tasked with various responsibilities to ensure the smooth operation and optimization of workforce management ...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
mysore, karnataka
On-site
You will be working for our client, Masai, in a dynamic and fast-paced environment. As a qualified candidate, you should possess an AWS Certification and have a strong foundation in networking and cloud computing. Additionally, we are looking for individuals who are set to graduate in 2024 or 2025. Your primary responsibilities will include monitoring the availability and performance of production environments, with a focus on enhancing the efficiency and reliability of SaaS services. You will be tasked with optimizing cloud infrastructure capacity planning, which is entirely hosted on AWS. In case of incidents, you will be responsible for managing emergency responses, ensuring prompt mitiga...
Posted 1 month ago
4.0 - 12.0 years
0 Lacs
karnataka
On-site
You are a dedicated professional who thrives on designing new technologies, diving into data, optimizing digital experiences, and continuously improving ways to achieve results. You are seeking to be part of a performance-driven culture that focuses on creating technology with a meaningful impact. Your ideal work environment promotes sustainability, inclusion, wellbeing, and opportunities for career development. By joining this role, you will contribute to enhancing healthcare for billions of individuals globally, and it all begins with you. As part of your responsibilities, you will coach and guide teams in embracing the Agile mindset and practices. Your scope includes supporting new teams,...
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
The role of Senior Virtualization Engineer requires expertise in VMware virtualization technology, Compute Hardware, and Public Cloud. As a candidate in this role, you must possess advanced skills in the installation, configuration, support, troubleshooting, and business continuity for virtualization server technologies on a global scale. Your advanced hardware knowledge should cover various hardware platforms and bare metal technologies. Your expertise should also extend to the installation, troubleshooting, and support of various Server Operating Systems, with the ability to support a Global 24x7 operation. Your responsibilities will include the installation, maintenance, configuration, an...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this position should possess experience in using the Calabrio WFM tool. Your communication skills, both verbal and written, should be strong as this role involves regular interaction with end clients. It is essential to have a solid foundation in WFM with at least 8-10 years of experience, particularly in areas such as capacity planning, scheduling, and forecasting. Previous experience in client handling and working with WFM in a contact center environment will be beneficial for this role.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
The supply planning function is responsible for managing the supply-demand balance at an optimal cost, meeting customer service level goals, minimizing inventory, prioritizing shipping, and mitigating shortages. This role involves working closely with commercial teams, business groups, and the rest of the supply chain/factory teams to achieve business and financial goals. To excel in this role, you should be analytical, nimble, and action-oriented. Demonstrating entrepreneurial spirit, creative problem-solving skills, data analysis proficiency, and exceptional strategic, execution, and leadership abilities are crucial. Collaboration across functions to support business goals and mission, as ...
Posted 1 month ago
3.0 - 7.0 years
10 - 11 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Hyderabad
Work from Office
About the Job We are changing the way people think about customer service, and we need your help! Were looking for a Resource Planner to join our Workforce Team, who supports IntouchCXs resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday staffing management, ensuring staffing levels are sufficient to meet our overall performance goals. As Resource Planner, You Will Manage all day-to-day activities in Workforce Management Manage schedules, exceptions, data tracking and Service Levels Monitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as required Maintain ...
Posted 1 month ago
5.0 - 10.0 years
32 - 40 Lacs
Bengaluru
Work from Office
It s not every day that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually and we re expanding our Product Management Team to make sure we stay ahead of the competition. About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This po...
Posted 1 month ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Join our team as the expert you are now and create your future. As an RCM Team Lead, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem-solving skills are essential aspects of this role. Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review tea...
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Join our team as the expert you are now and create your future. As a RCM SME, you will be responsible for team handling, work allocation, client interactions and generate, and distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem-solving skills are essential aspects of this role. Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review teams ...
Posted 1 month ago
3.0 - 8.0 years
15 - 17 Lacs
Gurugram
Work from Office
GroupM is the worldlargest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager - Programmatic to join us. As part of the largest media agency in India, youll have the opportunity to leverage the scale that comes with the job, to develop products that suit the entire programmatic spectrum. Reporting of the role This role reports to the Associate Director - Programmatic 3 best things about the job: You will be the owner oftransforming the agencydigital media buying from manualinsertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin....
Posted 1 month ago
3.0 - 5.0 years
10 - 13 Lacs
Gurugram
Work from Office
Site Reliability Engineer 2 (SRE 2) Overview: As a Site Reliability Engineer 2 (SRE 2), you play a dual role of a senior technical contributor and a team leader within the SRE team. In addition to ensuring system reliability, scalability, and performance, you will manage shift schedules, guide SRE 1 engineers, and ensure compliance with ITSM processes. Your focus will be both technical execution and operational excellence, ensuring that the team delivers high-quality, consistent support and reliability across environments. Key Responsibilities: 1. Infrastructure Reliability and Technical Leadership Ensure high availability, scalability, and performance of systems through proactive monitoring...
Posted 1 month ago
8.0 - 10.0 years
17 - 18 Lacs
Pune
Work from Office
BizOps Engineer II Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drive...
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Noida
Work from Office
STARTEK is looking for Specialist - WFM to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Chennai
Work from Office
Assist in configuring and managing firewalls, VPNs, and other network security appliances. Monitoring network engineering performance and ensure system availability and reliability. Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Collaborate with senior engineers in troubleshooting and resolving network/security issues. Stay updated on the latest security ...
Posted 1 month ago
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