1470 Capacity Planning Jobs - Page 36

About AutoZone: AutoZone is the nations leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500. AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you re not just doing a job; you re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment! Position Summary: AutoZone s infrastructure team is looking for an experienced Linux Systems Engineer to join our India team and influence our cloud centric data center through automated configuration and support. The ideal AutoZoner will have experience in systems creation and administration in a cloud environment with understanding of virtualization technologies using VMWare or Nutanix. Will have strong understanding of capacity planning as well as configuration management and advanced troubleshooting skills. As a Systems Engineer, you will be responsible for creating and deploying new security-hardened Linux images using automation tools such as Terraform. You will also manage their continuous support, configuration, and maintenance through automation, while ensuring visibility with system monitoring tools. Additionally, you will conduct root cause analysis to propose long-term solutions for complex technical problems, identify areas for improvement, and implement recommendations to enhance system resilience. Responsibilities : AutoZoners have a contagious work ethic; including a high sense of urgency to deliver projects on time and resolve issues quickly, creatively, and efficiently. We also expect a high sense of responsibility and the ability to influence others. As a knowledgeable engineer in your field, we expect you to: Ability to install and fully configure a Linux server using tools such as Kickstart, Terraform, cloud-init and Ansible. Ensure that systems are continuously and consistently running reliably, optimally, and efficiently. Implement effective monitoring and alerting to ensure initiative-taking measures are executed before they develop into problems in the ecosystem. Develop standard operating procedures to install, configure, and maintain middleware applications. Respond to incidents and provide root cause analysis with an aim to prevent future issues. Create, validate, and implement disaster recovery procedures for infrastructure. Provide coaching, mentorship, and training to less experienced engineers. Ensure documentation is present and updated for all aspects of the daily activities. Accurate work planning and execution as well as project and time tracking. Requirements: Must-have: Bachelor s degree and 5+ years of direct experience in Linux System Administration of RPM based systems. Strong background in administration of cloud environments Experience in automation and configuration using Ansible, Terraform, cloud-init, etc. Ability to quickly troubleshoot critical infrastructure issues with the aim of root cause analysis. Exposure and basic experience handling VMware or Nutanix hypervisors Preferred: Experience with container technologies such as docker/Kubernetes. Experience with distributed network of servers hosting diverse levels of applications and databases. Linux or GCP certification Our Values: An AutoZoner Always... PUTS CUSTOMERS FIRST CARES ABOUT PEOPLE STRIVES FOR EXCEPTIONAL PERFORMANCE ENERGIZES OTHERS EMBRACES DIVERSITY HELPS TEAMS SUCCEED ",

Amazon is looking for a talented, driven Data Analyst It is a pivotal role that will contribute to the evolution and success of one of the fastest growing businesses in the company. Amazon.ins Fulfilment by Amazon (FBA) & Reimbursement team is seeking for a talented, self-driven driven Data Analyst.This pivotal role provides you opportunity to work with an exceptionally innovative team, slice and dice multi-dimensional high depth data mines, build complex data models to provide data driven insights for high impact decisions spanning across Merchant and Customer experience improvement Product/Program initiatives. Working in a dynamic environment, you will be responsible for monitoring key success metrics for sellers, identifying problem areas and business challenges and collaboratively shaping solutions with category and business teams to help sellers grow and optimize on the Amazon platform. The successful candidate has a passion for extracting actionable insights from data. He/she rolls up his/her sleeves, innovates, and quickly becomes a subject matter expert to assess business performance across sellers and market segments. He/she has significant experience working with customers, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner. He/she enjoys problem solving and is proficient using Excel and other tools to analyze large data sets. Understand Amazon seller Services products and services and track/report business performance and problem areas using appropriate metrics. Work cross functionally with the account management team to fix problems with sellers Use Amazon s tools to problem solve and validate solutions Partner to define goals around key operational metrics Recommend business actions based on analytical findings. Includes defining new metrics, techniques, and strategies to improve seller performance 1+ years of data analytics or automation experience 1+ years of capacity planning, operations planning, business analysis or similar experience Bachelors degree Knowledge of data pipelining and extraction using SQL Knowledge of SQL and Excel at a moderate or advanced level Experience with data mining tools like SQL, SAS, SPSS, or similar Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions

We are seeking a highly motivated and experienced Operations Manager HCC Medical Coding to lead and manage the day-to-day operations of our HCC coding team. The ideal candidate will have a strong background in medical coding, especially HCC, with proven leadership skills and the ability to drive performance, compliance, and quality across teams. Medical Coding and Billing Services Healthcare Office 1 & 2, Fourth Floor, Elcot Sez, Villangurichi Road, Civil Aerodrome Post, Coimbatore, Tamil Nadu India 641004 9am 6pm, day / 9pm 6am, Night Based on Experience Responsibilities People & Process management. Manage Senior Group Leaders/Group Leaders/Assistant managers to manage the availability of Coding Executives on a real-time basis to ensure SLA is met Work out the impact of the requests and the requirements of the client in terms of time, effort and resource cost and make appropriate decisions Responsible for increasing the value add as well as the revenue share from the client Strategic implementation of client requirements and goals Revenue and cost management with respect to client and organization levels Assuring the delivery of operational excellence and high performance from Associates at various levels in the hierarchy; achieving the same through effective mentoring, training and capacity planning Creating awareness for driving the projects, process improvement strategy & methodology and ensuring maximum operational efficiency Skills: Experience in coding strongly recommended. Should possess an excellent leadership skills. Qualifications: Coding certification from AHIMA/AAPC Experience of working across multiple coding specialties and operations. Education Requirements : Any life science degree Certified from AAPC / AHIMA. Experience Requirements : Should possess a minimum of 7 years experience in coding Competitive salary and performance-based incentives Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development and continuing education support Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

PFB Job Details: Work Experience - 5-6years Work Location - Hyderabad Looking for immediate joiners. Proven experience managing AWS infrastructure in enterprise environments. Strong understanding of ITSM and ITIL principles and their practical application. Excellent leadership and team management skills. Effective communication and collaboration abilities. JD : Job Summary: The Cloud Operations Manager is responsible for overseeing the day-to-day operations of an organizations cloud infrastructure and services. This role ensures the cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization. The Cloud Operations Manager will collaborate with cross-functional teams to deliver high-quality services and drive improvements in cloud architecture, automation, and resource optimization. Primary Responsibilities: Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations. Manage incident response, problem resolution, and ensure effective root cause analysis. Implement cloud automation and orchestration processes to streamline operations and improve efficiency. Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met. Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation. Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures. Familiarity with ITIL, DevOps, and Agile methodologies. Strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker). Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration Secondary Responsibilities: Ensure that capacity planning and disaster recovery procedures are in place for cloud infrastructure. Conduct regular backups, failover testing, and ensure business continuity. Maintain detailed documentation for cloud operations, configurations, and processes. Report on cloud usage, incidents, and performance to senior management. Stay up-to-date with the latest cloud technologies and trends. Recommend and implement new tools and technologies to improve cloud infrastructure and operations.

Hi, We have an immediate requirement for Cloud Operations Manager (AWS) with our organization SHI Locuz Enterprise Solutions Pvt Ltd. PFB Job Details: Work Experience - 5-6years Work Location - Hyderabad Looking for immediate joiners. Proven experience managing AWS infrastructure in enterprise environments. Strong understanding of ITSM and ITIL principles and their practical application. Excellent leadership and team management skills. Effective communication and collaboration abilities. JD : Job Summary: The Cloud Operations Manager is responsible for overseeing the day-to-day operations of an organizations cloud infrastructure and services. This role ensures the cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization. The Cloud Operations Manager will collaborate with cross-functional teams to deliver high-quality services and drive improvements in cloud architecture, automation, and resource optimization. Primary Responsibilities: Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations. Manage incident response, problem resolution, and ensure effective root cause analysis. Implement cloud automation and orchestration processes to streamline operations and improve efficiency. Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met. Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation. Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures. Familiarity with ITIL, DevOps, and Agile methodologies. Strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker). Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration Secondary Responsibilities: Ensure that capacity planning and disaster recovery procedures are in place for cloud infrastructure. Conduct regular backups, failover testing, and ensure business continuity. Maintain detailed documentation for cloud operations, configurations, and processes. Report on cloud usage, incidents, and performance to senior management. Stay up-to-date with the latest cloud technologies and trends. Recommend and implement new tools and technologies to improve cloud infrastructure and operations.

SAP PP/QM | Gitakshmi Careers | Reinvent Your World SAP PP/QM We are seeking an experienced SAP PP/QM consultant with expertise in the pharmaceutical industry. The ideal candidate will have a strong background in production planning, quality management, and execution within a pharma manufacturing environment, as well as experience with SAP PP and QM modules. Should have worked in all the main processes of SAP PP like Make-to-Order, Make-to-Stock Discrete, SFC, Planning strategies, MRP, SOP, Order creation, scheduling, release, confirmations, Serial number management, Equipment creation and Status management repetitive manufacturing, and Master data etc Should have experience in SAP PP and QM modules on both SAP ECC and S/4 HANA. The candidate should have good skills in configuring production planning and quality management master data, sales and operation planning, distributed resource planning material requirement planning, Shop floor execution including both production order and process order, capacity planning, planning strategies, repetitive manufacturing, KANBAN. The candidate should have knowledge of quality management planning, QM in procurement, QM in sales, Inspection lot processing, result recording, quality certificate, defect management, sample management quality notification. The candidate should have 2-3 full life cycle implementation experience. The candidate should have the experience of supporting big SAP implementations. Excellent customer facing skills that include conducting compelling technical briefing demonstrations including issues, status reports and resolving impediments. Should have good knowledge of interfaces, integration with other modules etc Material Requirement Planning - Configuration and Integration with, Procurement, Sales and Distribution, New strategy definition Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities. Must have experience in SAP PP-QM integration with third party tool Good presentation and communication skills are desirable. Closely work with the business to prepare the data for pilot and full implementations. Facilitate the mock and final cutovers for manufacturing stream. Leadership communication about the progress, risk and help needed. Knowledge in PM is Plus. Technical Expertise Responsibilities SAP Production Planning / Quality Manage collaborating with team Other module Integration experience Master demos of our software Bachelor Degree or Higher SAP Implementation Experience Perfect written English Highly creative and autonomous Nice to have Experience in writing online content Outstanding analytical skills Strong analytical skills Whats great in the job Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Discover our products. What We Offer Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more A full-time position Attractive salary package. 12 days / year, including 6 of your choice. Play any sport with colleagues, the bill is covered. We use cookies to provide you a better user experience on this website.

Overview: Blackhawk Network is building a digital platform and products that bring people and brands together. We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation. Our employees are our biggest assets! Come find out how we engage, with the biggest brands in the world. We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence. You can expect a strong investment in your professional growth, and a dedication to crafting a successful, sustainable career for you. Our teams are composed of highly talented and passionate A players, who are also invested in mentoring and enabling the best qualities. Our vibrant culture and high expectations will kindle your passion and bring out the best in you! As a leader in branded payments, we are building a strong diverse team and expanding. This is an amazing opportunity for problem solvers who want to be a part of an innovative and creative Engineering team that values your contribution to the company. If this role has your name written all over it, please contact us apply now with a resume so that we explore further and get connected. Responsibilities: Deliver high performance software solutions using software architecture patterns and best practices and aspect-oriented programming Work hand-in-hand with architects to build the right solution the first time Work closely with product teams to ensure solutions achieve the business vision and are delivered to market on schedule Work closely with operations and support staff to ensure successful production delivery and hand-off post-release Contribute to the execution of performance analysis and capacity planning activities Qualifications: Master/Bachelor s degree in Computer Science or related discipline 0+ years (preferably 6+ months) of software development experience with core Java and J2EE Java expert and practical experience with JDK 1.8 or above Spring and similar frameworks and writing multithreaded applications RESTful architecture and REST Web Services implementation Database design with MySQL or Oracle and with good exposure to SQL Strong OO Design and development skills Creative problem solver and excellent communicator Finance or payment industry experience a plus Knowledge/proficiency in cloud

Job Title: National Logistic Manager Function: Supply Chain Work Level: WL2A/2B Scope: Local The National Logistic Manager is a middle management role entrusted with overseeing all aspects of cold chain logistics operations for both the first and middle mile, as well as the management of cold chain warehouses. This encompasses tasks such as supervising the transportation and storage of goods and materials, handling inventory management, ensuring product availability, fulfilling orders, and achieving service level targets while optimizing costs & delivery timelines, as well as addressing critical aspects like safety and quality control. Key Responsibilities: Planning and implementing logistics strategies and procedures to maximize efficiency and minimize costs. Overseeing the transportation of goods, including coordinating with carriers, arranging for shipping, and monitoring delivery schedules. Managing inventory levels and ensuring that adequate stock levels are always maintained. Identifying and resolving logistics problems, such as delivery delays, damaged goods, and inventory discrepancies. Develop and maintain strong relationships with suppliers, logistics providers, and other stakeholders to ensure efficient and effective supply chain operations. Analysing logistics data and making recommendations for improvement. Ensuring compliance with all relevant laws and regulations, including safety and environmental regulations. Developing and managing budgets for logistics operations. Communicating with other departments, such as sales and marketing, to coordinate logistics activities and ensure customer satisfaction. Network Planning exercise once a year Ability to set up depots & manage capacity planning for the depots Manage order fulfilment and distribution operations to ensure on-time delivery and customer satisfaction. Monitor and analyse key performance metrics, such as inventory turns, service levels, and order fill rates, to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams, including sales, marketing, finance, and procurement, to drive business growth and profitability. Drive Superior cost by implementing best practices and Brilliant basics across depot operations Drive National level project around Customer Service and Logistics for world class customer experience. Experience & Skills Required: Minimum of 5 years of experience in supply chain operations, preferably in a consumer goods or retail industry Experience in Cold chain is a Plus Proven track record of successfully managing end-to-end supply chain operations, including inventory management, production planning, order fulfilment, and distribution. Demonstrated leadership skills, with the ability to lead cross-functional teams and drive results in a fast-paced and dynamic environment. Knowledge of relevant regulatory and legal requirements, including safety, health, and environmental standards. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Qualification Required: Bachelor s degree or Master s Degree in supply chain management, logistics, business administration, or a related field. Strong analytical and problem-solving skills, with the ability to use data and metrics to drive decision-making. Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels. Proficiency in supply chain management software and tools, such as SAP, BI

Storage - Sr. Engineer We are looking for an experienced Sr. Storage engineer to manage and oversee our storage infrastructure. The ideal candidate will have extensive knowledge of storage technologies and will be responsible for ensuring the performance, reliability, and security of our data storage systems. Responsibilities Lead the design, implementation, and management of storage solutions across the organization. Monitor and optimize storage performance, capacity, and availability. Troubleshoot and resolve storage-related issues promptly and effectively. Collaborate with cross-functional teams to integrate storage solutions with other IT systems. Develop and enforce storage policies, procedures, and best practices. Manage backup and disaster recovery processes for critical data. Stay updated on industry trends and emerging storage technologies. Provide training and support to junior team members on storage technologies. Technical Skills Storage Solutions Management Expertise in managing SAN (Storage Area Network), NAS (Network Attached Storage), and DAS (Direct Attached Storage) systems. Knowledge of different storage protocols (iSCSI, FC, NFS, CIFS/SMB). Experience with storage virtualization technologies. Data Management Proficient in data replication, backup, and recovery solutions. Knowledge of data deduplication, compression, and archiving techniques. Understanding of data lifecycle management and tiered storage. Storage Hardware and Software Experience with storage arrays from vendors like Dell EMC, NetApp, HPE, IBM, and Hitachi. Familiarity with storage management software and tools (e. g. , EMC Unisphere, NetApp OnCommand, HPE 3PAR). Performance Tuning and Troubleshooting Ability to monitor and optimize storage performance. Proficient in troubleshooting storage-related issues and performance bottlenecks. Analytical Skills Capacity Planning Ability to forecast and plan for future storage needs based on business requirements. Understanding of storage growth trends and capacity management techniques. Problem-Solving Strong analytical skills to diagnose and resolve complex storage-related issues. Ability to perform root cause analysis and implement preventive measures. Management Skills Team Leadership Leading and mentoring a team of storage administrators. Fostering a collaborative and productive team environment. Project Management Planning and executing storage projects, ensuring timely delivery within budget. Coordinating with other IT departments and stakeholders. Vendor Management Collaborating with storage vendors and service providers. Evaluating and selecting storage solutions and technologies. Soft Skills Communication Excellent verbal and written communication skills for interacting with technical and non-technical stakeholders. Ability to create clear and comprehensive documentation. Collaboration Working effectively with cross-functional teams. Building strong relationships with internal and external partners. Adaptability Staying updated with the latest storage technologies and industry trends. Ability to adapt to changing business requirements and technological advancements. Certifications Relevant Certifications Certifications such as EMC Proven Professional, NetApp Certified Data Administrator (NCDA), HPE ASE (Storage Solutions Architect), or CompTIA Storage+ can be beneficial. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. Overall experience of 5+ years in relevant field. Proven experience as a Storage Lead or similar role. In-depth knowledge of storage architectures, protocols, and technologies (e. g. , SAN, NAS, DAS). Experience with backup and recovery solutions. Strong analytical and problem-solving abilities. Excellent communication and leadership skills. If you are a proactive and dedicated professional with a passion for storage technologies, we encourage you to apply for this position.

Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: A good technical IT knowledge on the infrastructure side around servers, apps etc and being well versed in this would be advantageous Proven ability to work directly with users and management to plan and co-ordinate requirements, provide status updates, and build good relationships and good rapport with technical and non-technical staff Appropriate project management, IT and/or business qualification with a strong academic record Strong leadership, communication, and stakeholder management skills, with the ability to navigate and influence within a large complex matrix organization. Requirements To be successful in this role, you should meet the following requirements: Bachelors degree in business or technical degree with at least 3+ years of software development, computer operating systems, and payment processing experience Experience in Preparing Implementation & Deployment plans and executing the same. Strong knowledge of Windows/Unix architecture, deployment considerations and structured infrastructure methodologies Experience of taking a high-level design and producing detailed design documents taking into account capacity planning, server specification, disaster recover, monitoring, security and network requirements Experience of documenting and handing over solutions to operational teams. Experience of working with Prince 2 project and ITIL methodologies Managing 3rd party and internal resources to deliver projects. Experience of communicating complex solutions to non-technical project stakeholders Proven understanding of change management processes in a fully change managed environment (ITIL). Oversee the implementation of workflow and automation solutions, document management strategies, and client data management initiatives. Must be familiar with Scaled Agile delivery and principles deliver enterprise application. Understanding of wholesale banking products and processes (payments experience is a plus), as well as the interdependencies within the end-to-end landscape. Comfortable working with remote team members in different time zones and from diverse settings.

We are hiring Manager / Sr. Manager IT Infrastructure (L2L3) with 8–10 years of hands-on experience in IT infrastructure management, Windows Server environments, enterprise networking, and user support. The ideal candidate must have a strong background in IT operations, system security, and support for 500+ users including senior leadership. Key Responsibilities: Manage Microsoft Windows Server 2016/2019 environments. Administer AD, DNS, DHCP, Group Policies. Handle Microsoft 365 (Exchange Online, OneDrive, Teams). Monitor servers, perform backup/restoration, patching, server hardening. Configure and troubleshoot firewalls, routers, switches. Work with technologies like Checkpoint, Palo Alto, Fortinet, Cisco Switching, Load Balancer, DLP, Web Proxy, VOIP, SDWAN. Address L2-L3 issues and support escalations from desktop/server teams. Manage outsourced IT support staff and ensure SLA adherence. Close VAPT observations and handle audits from regulatory bodies. Support VIP/Sr. Management users with high-quality technical service. Prepare monthly IT infrastructure reports. Evaluate and implement new technologies. Follow ITIL framework practices. Desired Candidate Profile: 8–10 years of experience in IT infrastructure domain. Bachelor’s degree in IT/Computer Science or equivalent. Experience in stock broking firms preferred. Excellent troubleshooting, communication, and documentation skills. Proactive and open to learning new technologies Key Skills: Windows Server | Active Directory | Microsoft 365 | Server Monitoring | Network Security | Firewalls (Checkpoint/Palo Alto/Fortinet) | Cisco Switching | DLP | Load Balancer | Backup & Restore | VAPT | ITIL | Desktop Support | VOIP | SDWAN | Group Policy | DHCP | DNS | Server Hardening | VIP Support Interested Can drop Resume on below Mail dharti.gothi@upgrad.com 8356993985

Key Responsibility Areas: Workforce Management: Develop and maintain accurate workforce schedules to ensure optimal resource allocation. Monitor and analyze workforce performance metrics to identify trends and areas for improvement. Collaborate with department heads to forecast workforce requirements and adjust schedules accordingly. Manage real-time adherence and address any discrepancies in workforce scheduling. Assist in workforce planning and forecasting to align with business objectives.

Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience, 2 years of experience in program or project management, Experience managing the full lifecycle of programs with minimal guidance, Preferred qualifications: 5 years of experience in program management, Experience in capacity planning, communication and agile project management, Ability to partner with stakeholders to define and align prioritized objectives and key decisions throughout the program lifecycle, Ability to manage expectations through regular progress updates, and support and implement changes as needed, About The Job A problem isnt truly solved until its solved for all Thats why Googlers build products that help create opportunities for everyone, whether down the street or across the globe As a Program Manager at Google, youll lead complex, multi-disciplinary projects from start to finish ? working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company Your projects will often span offices, time zones, and hemispheres It's your job to coordinate the players and keep them up to date on progress and deadlines, The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world, Responsibilities Be able to drive defining, costing, planning, tracking, and executing complex programs across engineering and cross-functional teams, Be able to program manage a collection of technical projects, drive a multi-quarter roadmap, and communicate to a complex web of executive stakeholders, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

What You'll Do We are looking for an accomplished Senior Manager to lead our HS Classification function, responsible for managing a complex, high-volume global operation You bring expertise, strategic foresight, and judgment to independently design team structures, processes, and projects, ensuring understanding of long-term team goals and customer expectations You will report to the Director or ECommerce Classification, What Your Responsibilities Will Be Scope: Oversee multiple layers of management covering diverse process areas, potentially across multiple locations, Manage a large team of 150+ including managers and individual contributors, ensuring engagement, Ambiguity: Independently set the vision and strategic direction for the HS Classification team, navigating through defining long-term strategies, Decide team structures and processes required to meet evolving needs and customer demands, Complexity: Manage complex operational challenges, escalations, and critical decisions, carefully balancing resources, opportunities, and sustainability, Address complex global compliance and regulatory requirements, identifying and mitigating long-term risks, Impact: Promote outcomes that influence organizational goals, customer satisfaction, and compliance excellence, Identify gaps, opportunities, and projects that inspire operational efficiencies, quality improvements, and cost optimization, Execution: Lead management projects, creating long-term mechanisms for continuous improvement, operational excellence, and audit capabilities, Lead plans such as platform transitions, product enhancements, capacity planning, and critical hiring, ensuring quality execution, Establish clear Indicators and conduct regular operational reviews, promoting a culture of accountability and continuous improvement, Develop and implement strategies for maintaining team cohesion and productivity across hybrid and remote work environments, What Youll Need To Be Successful 8+ years' experience, with direct leadership of managers, managing complex international BPO, back-office operations, or call center operations, Capability to manage large teams, leading through organizational change and, MBA or equivalent advanced degree, Certifications in Six Sigma, ITIL, or relevant areas are advantageous, Proficiency in MS Excel and other Microsoft Office applications, Flexible to support a 24/7 operational environment including night shifts, How Well Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses, Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance, Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship, What You Need To Know About Avalara Were Avalara Were defining the relationship between tax and tech, Weve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business Our growth is real, and were not slowing down until weve achieved our mission to be part of every transaction in the world, Were bright, innovative, and disruptive, like the orange we love to wear It captures our quirky spirit and optimistic mindset It shows off the culture weve designed, that empowers our people to win Ownership and achievement go hand in hand here We instill passion in our people through the trust we place in them, Weve been different from day one Join us, and your career will be too, Were An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company ? we dont want people to fit into our culture, but to enrich it All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law If you require any reasonable adjustments during the recruitment process, please let us know,

Candidate should have minimum 2yrs of experience working as Real time analyst in a BPO Qualification - Graduate Shift - Rotational shifts Work Location - Bangalore / Hyderabad Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Kenedy @ 9620999035 for more details.

Job Summary: We are seeking a highly analytical and organized WFM Forecasting & Scheduling Manager to join Workforce Management Analytics team. This role is responsible for developing accurate short-term and long-term forecasts, building optimized agent schedules, and partnering with operations to ensure staffing aligns with service level goals and business needs. The ideal candidate will have experience in workforce planning, a solid understanding of WFM metrics, and hands-on experience using workforce management tools, particularly Genesys WFM . Roles and Responsibilities: Analyse historical data and business trends to develop accurate volume forecasts across all supported channels (voice, chat, email, etc.). Create short-term and long-term forecasts for workload, headcount, and staffing requirements. Build and maintain optimal agent schedules to meet forecasted demand and service level targets. Conduct "what-if" analysis to assess the impact of shrinkage, absenteeism, shift changes, and other factors on staffing and coverage. Partner with operations teams to gather input on business assumptions, upcoming events, and staffing changes. Monitor forecast accuracy and recommend adjustments as needed to optimize resource utilization. Provide daily, weekly, and monthly reporting on forecast vs. actual performance, schedule efficiency, and adherence to staffing plans. Use the WFM tool (e.g., Genesys WFM mandatory) to develop, publish, and manage schedules. Support new hire onboarding plans and manage capacity planning inputs for business growth or change initiatives. Mandatory Skills: Hands-on experience with Genesys WFM or other workforce management tools (e.g., NICE IEX, Verint). Strong analytical and quantitative skills with the ability to interpret complex data and trends. Advanced proficiency in Microsoft Excel (pivot tables, formulas, charts). Solid understanding of WFM concepts such as forecast accuracy, occupancy, shrinkage, schedule efficiency, and interval planning. Excellent communication and collaboration skills to interact with stakeholders across functions. Desired Skills : Familiarity with multi-channel environments (voice, chat, email). Experience in a 24/7 operational setup or global workforce support model. Experience supporting multi-channel and multi-site/global operations. Familiarity with workforce planning models, Erlang C, or other forecasting methodologies. Exposure to BI and reporting tools such as Power BI, Tableau, or SQL. Qualification: Any Graduate Total industry Experience - 6 plus years of experience in WFM and 4+ years as role of WFM Forecasting and Scheduling Please share your cv at surbhi.malhotra@nlbtech.com

Outpace Consulting Services is seeking a skilled Workforce Management Lead for a leading ITES company. In this role, you will be responsible for planning, forecasting, scheduling, and managing staffing resources, particularly within contact center environments. Your primary goal will be to balance cost efficiency with service quality by ensuring the right number of people are scheduled at the right times to effectively handle customer demand, preventing both overstaffing and understaffing. Key Responsibilities: Forecasting & Scheduling: Apply your expertise in Forecasting, Scheduling, and Capacity Planning to optimize staffing levels. Capacity Management: Execute capacity ramp-up and ramp-down strategies across all Lines of Business (LOBs). Productivity & Efficiency: Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Analytical Problem Solving: Leverage a strong analytical background to standardize workflow activities, analyze complex data, and resolve a wide range of short-term and strategic problems. Relationship Management: Build and maintain successful relationships, with a proven track record of generating and managing plans, reports, and analyses. Risk Mitigation: Mitigate capacity risks by identifying and communicating dependencies across multiple operating units and sites, and actively managing expectations. Performance Reporting: Manage the analysis and reporting of daily, weekly, and monthly site performance using Key Performance Indicators (KPIs). Industry Best Practices: Apply an understanding of the latest industry-wide Workforce Management (WFM) practices for both Voice/Non-Voice & Back Office (BO) operations. Required Qualifications: Experience: Overall 6 years of experience , with a minimum of 3 years in Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations . Minimum 1 year of WFM Lead experience . Minimum 3 years of International BPO experience . Skills: Excellent knowledge of Excel & Macros . Good communication and interpersonal skills. Strong analytical abilities. Ability to multitask effectively. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to apply and fill your details. Select the location as Other (to get multiple location options). For Kolkata , type: Job Code #196 For Chennai , type: Job Code #553

Job Description :The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance operational efficiency. Key Responsibilities:1. Real-Time Monitoring:• Continuously monitor real-time performance against established service level targets and key performance indicators (KPIs).• Identify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuations.2. Schedule Adherence:• Track and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedules.• Notify supervisors and team leads of any adherence issues and work with them to implement corrective actions.3. Intraday Adjustments:• Propose and implement real-time adjustments to staffing, such as breaks, lunches, and shifts, to align with changing call volumes.• Assist in reassigning agents or reallocating resources to address emerging needs.4. Communication:• Maintain effective communication with team leads, supervisors, and the WFM team to ensure everyone is informed of real-time performance and adjustments.• Proactively inform the management team of any challenges or opportunities for improvement.5. Reporting:• Generate and distribute real-time reports on service level performance, adherence, and other relevant metrics.• Analyze data to identify trends and areas for improvement.6. Tools and Technology:• Familiarize yourself with WFM software and tools to make real-time adjustments efficiently.• Work with IT to ensure that software and tools are up-to-date and aligned with business needs.• Proficiency in Excel reporting Qualifications:• Bachelor's degree in a relevant field (e.g., Business, Operations Management, or similar) is preferred.• Prior experience as a Real-Time Analyst in a contact center or customer service environment is a strong asset.• Proficiency in using WFM software and real-time monitoring tools.• Strong analytical and problem-solving skills.• Excellent communication and interpersonal skills.• Ability to handle high-pressure situations and make quick, informed decisions.• Detail-oriented with a commitment to data accuracy.

As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning, Client Engagement and Stakeholder management You will ensure the accuracy of billing processes and procedures for all clients within the site. You will also identify and report on account profitability opportunities and recommend strategies to improve campaign processes. You will also be held accountable for schedule adherence, service level, absenteeism, and other key service and efficiency metrics. Moreover, you will forecast and prepare for voice and non-voice volume and monitor seat occupancy, average handle time and other factors to measure campaign performance. You will also work closely with stakeholders and clients to resolve manpower staffing and scheduling concerns. You will also manage the campaign in accordance with company policies, procedures, and client service level metrics and expectations. Moreover, you are expected to achieve 100% accuracy and speed of delivery requirements. You shall implement scheduling strategies and initiatives to enable the business to achieve its objectives. Location : - Navi Mumbai,Gurugram,Indore,Mohali

As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning, Client Engagement and Stakeholder management You will ensure the accuracy of billing processes and procedures for all clients within the site. You will also identify and report on account profitability opportunities and recommend strategies to improve campaign processes. You will also be held accountable for schedule adherence, service level, absenteeism, and other key service and efficiency metrics. Moreover, you will forecast and prepare for voice and non-voice volume and monitor seat occupancy, average handle time and other factors to measure campaign performance. You will also work closely with stakeholders and clients to resolve manpower staffing and scheduling concerns. You will also manage the campaign in accordance with company policies, procedures, and client service level metrics and expectations. Moreover, you are expected to achieve 100% accuracy and speed of delivery requirements. You shall implement scheduling strategies and initiatives to enable the business to achieve its objectives. Location : - Navi Mumbai,Gurugram,Indore,Mohali

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali

At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. Location : - Navi Mumbai,Gurugram,Indore,Mohali

At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. Location : - Navi Mumbai,Gurugram,Indore,Mohali