1470 Capacity Planning Jobs - Page 37

Hi, CitiusTech is hiring for Resource Management Specialist/ Lead in Pune/Mumbai and Bangalore Location, if Interested Please share your updated resume on Deepali.wankhede@citiustech.com with below details :- Total Years of Experience: Total Years of Experience in Resource Management : Current CTC: Expected CTC: Current Company: Payroll Company: Notice Period: Current Location: Preferred Location: Reason for Change: Availability for Interview :- Updated Profile to be attached: Awaiting for your revert.

Workforce Operations Analyst I at NUKG Business Solutions - Hyderabad, Telangana NUKG ( www.nukg.com ) is a Business, Process & Technology consulting company with niche expertise in the area of US Benefits Administration and Data Management. NUKG's headquarters are based in NJ, USA and the Global Delivery Center is based in Hyderabad, India. JOB SUMMARY The Workforce Operations Analyst I will be responsible for monitoring the intraday workforce process to optimize service level performance and resource utilization. The analyst will seek and identify opportunities for offering real time insight, reporting and management of resources to best meet required SLAs, while also maintaining relationships with Service Center, BPSS, Client Operations Teams and Client Admin Teams. ESSENTIAL DUTIES AND RESPONSIBILITIES • Monitors appropriate staffing allocation and availability of Service Center staff in order to achieve service level objectives • Monitors teams to ensure optimal staffing levels and partners with the Team Manager and WFM team to ensure adequate staffing is maintained • Helps execute volume contingency action plans as deemed necessary and appropriate • Assists in running reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals • Participates in real-time discussions with necessary stakeholders • Processes daily exceptions requests, updates schedules and responds to escalated issues and ad-hoc requests • Ensures that all reports originating from the department are accurate and reliable • Assists with the integration and implementation of new Service Center technologies • Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position NONESSENTIAL DUTIES AND RESPONSIBILITIES • Workforce Operations Analyst I may be required to step in to assist with troubleshooting CSR technical issues when the need arises. REQUIRED SKILLS AND ABILITIES • Must demonstrate a strong customer service focus with previous inbound call center experience preferred • Must be available to work an 8 hour shift anytime between 5:30pm 8:30am IST, Monday through Friday • Self-starter with excellent organizational and time management skills • Excellent listening and probing skills • Effective verbal and written communication skills Strong attention to detail and accuracy • Excellent attendance and punctuality are essential • Ability to be flexible and work under pressure to meet strict deadlines in a team environment • Strong interpersonal skills suitable for interacting with various departments • Excellent problem-solving and analytical skills; proven ability to research, follow up, and resolve complex issues • Ability to manage multiple projects • Ability to carry out assigned projects to their completion; ability to establish and maintain effective working relationships with co-workers, customers, and vendors; ability to maintain confidential and sensitive information; ability to understand and follow instructions • Intermediate proficiency with MS Excel and other call delivery technology preferred KNOWLEDGE, EXPERIENCE AND/OR EDUCATION • Associates degree or higher education preferred but not required o In lieu of Associates degree, equivalent years of experience in business analytics, management information systems, human resources management, benefits administration or a related field o Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered • 1-3 years experience preferred; in a call center setting preferred • 1-2 years Workforce Management experience preferred

Interested candidates can directly apply via below link: https://jobs.amdocs.com/careers/job/563431002923916 In one sentence The DB specialist have the ultimate responsibility of physical and applicative database administration activities supporting end2end life cycle of product from database perspective What will your job look like? The DB specialist have the ultimate responsibility of physical and applicative database administration activities supporting end2end life cycle of product from database perspective • Database Administration: Install, configure, and maintain Oracle & Non Oracle databases( Couchbase/Cassandra/MongoDB/Postgres etc ), ensuring optimal performance, reliability, and availability. • Performance Tuning: Monitor and tune database performance, troubleshoot issues, and implement solutions to optimize database operations. • Backup and Recovery: Develop and manage comprehensive backup and recovery strategies to protect against data loss and ensure quick recovery in case of failure. • Security Management: Implement and enforce database security policies to safeguard data against unauthorized access and breaches. • Patch Management: Apply patches and upgrades to Oracle databases to maintain security and functionality. • Capacity Planning: Analyze database usage trends and forecast future growth to plan for capacity and scaling needs. • Collaboration: Work closely with development teams to design and optimize database schemas and support application performance. • Documentation: Create and maintain detailed documentation of database configurations, procedures, and operational guidelines. • X years of experience as an Oracle DBA with extensive hands-on experience in database administration, performance tuning, and backup/recovery. • You will provide database supreme level problem solving services to all stakeholders during project lifecycle (from Development till post production) by clarifying and addressing permanent and efficient solutions to complex and unusual problems • You will provide DB professional guidance and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without database understanding. • You will design, develop, configure and administer large and critical database systems ensuring high performance and improve highly complex code where conventional approaches do not help • You will lead and define tuning database parameters (physical layout and memory buffers) and promote the standardization per product cross customers world wide • You will design strategy for DB working processes (e.g. backup & recovery) during project life cycle and translate and guide until implementation; you will lead and build team knowledge capabilities and versatility and personal skills variety • You will serve as Authority in Amdocs by advanced degree of competence, technology guru demonstrating extreme dexterity and knowledge as the result of rich experience and high aptitudes in DB areas, defining DB vision and strategy in the organization, serve as ultimate level of technical escalations for critical showstopper incidents in Productions customers systems with direct business impact. • You will be a consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships). • Skills: o Proficiency with Oracle Database versions 12c, 19c or 23ai. o Strong command of SQL, PL/SQL, and Oracle database architecture. o Experience with Oracle Enterprise Manager or similar database management tools. o Knowledge of high-availability and disaster recovery solutions. o Excellent problem-solving skills and ability to handle complex technical issues. • Experience with SQL Server: Familiarity with Microsoft SQL Server is a plus but not required. • Certifications: Oracle Certified Associate (OCA) or higher preferred. • Additional Skills: Experience with other database platforms, cloud-based databases, or database automation tools. All you need is... Bachelor / B.Sc. in computer science or equivalent 7-8 years experience as a DBA and SQL knowledge in a SW company Significant experience and solid knowledge of RDBMS Experience with UNIX or UNIX variants and scripting Relevant Database Certifications are required. Experience in operating within a complex, multi-interface environment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In this role, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel implementation project, providing comprehensive WFM expertise and oversight. A thorough understanding of current real-time call delivery, scheduling practices, and capacity planning concepts is essential to replicate workforce requirements within a modern cloud-based solution. Your focus will be on ensuring that we achieve the desired business outcomes in the most efficient and straightforward manner. You will collaborate with Workforce Management partners and site leaders to ensure adequate staffing, contingency planning, and workflow monitoring throughout the migration process. Your responsibilities will include partnering with the WFM teams to communicate migration updates, participate in end-to-end testing, and be the migration resource for multiple areas of business while migrations are on-going. You will maintain and execute on the Enterprise Workforce Organizations (EWO) vision of Creating and adapting our enterprise workforce ecosystem through innovative and tailored solutions, fostering a culture of accountability, and driving operational success in a rapidly evolving global healthcare landscape. Primary Responsibilities: Partner with the OMNI project teams to define future state requirements and real time best practices for the call centers Partner with the WFM team to discuss rollout plans and gather risks that need to be shared back to the project team Partner with call routing to test and ensure future state is working as designed Partner to ensure the NOC/OCC have the ability to allocate call volumes Represent and be the liaison for the project team on behalf of WFM Utilize call center tools to provide recommendations for future state Ensure that system is appropriately set up to ensure WFM can effectively manage real-time inbound call traffic across multiple contact center locations to help ensure that service levels are met Gain an understanding of the technical and business solutions being offered and present them to leadership Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect Share feedback from WFM back to the project team Drive innovation and process improvement within Workforce Management Perform ad hoc reporting and analysis as needed to improve overall performance of the call center, and enable solid understanding of the business Complete other duties as assigned for OMNI or WFM as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 5+ years of WFM contact center experience 5+ years of process improvement, workflow, benchmarking and/or evaluation processes 5+ years of operational and/or procedural aspects of a call center 5+ years of working closely within a team environment Experience working with and influencing cross-functional team Preferred Qualifications: Experience with call routing, IVRs, PBXs, ACDs, Genesys or CXone, CMS modifications and vendor scripting Project Management experience Tableau or reporting creation experience Experience with workforce planning concepts Experience with call center capacity planning and staffing models At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #njp

Primary Responsibilities: Partner with WFM and IT, putting customer experience at the forefront when managing through challenges. Know your tools. Build a Trusted Advisor Relationship Work independently and have a strong business ownership, while serving as a resource to others Work intakes, chats, and emails as prescribed with expected turnaround times Take specific actions to collaborate and build trusting relationships with business partners and those we serve Be a Trusted Advisor to WFM, team members and management as needed, as well as being a resource to all Business Partners A trusted advisor is someone who has exceptional, targeted knowledge in a particular industry; one you can expect to provide unbiased advice Enable data-driven decisions that establish the WFM Tool team as a trusted advisor Plan and facilitate effective meetings, providing clear communication of tasks at hand and appropriate follow up to keep channels of communication open across stake holders Adjust meetings as necessary to fit within the business schedule Provide an agenda, as well as notes with appropriate action items after each meeting Collaborate with all WFM functions to support WFM Tool unification efforts and streamlining services provided Work with business partners to understand their general processes and workflow, using shadowing as an opportunity to strengthen our products and services Perform ad hoc analysis to identify trends, patterns, and opportunities to improve overall tool performance Support business areas during reported system outage and latency Educate WFM supervisors, managers, and directors on the WFM tools to help them gain an understanding and appreciation of the tools and how they can be used to more effectively help their team members become as successful and efficient as possible Assist WFM in preparing talking points for remediation plans on misses and action plans for remediation of issues Take the initiative on projects, committees, and special requests Deliver Quality the first time, every time Eliminate mistakes, increase credibility, reduce rework, maintain our Brand, Live our Cultural values Rigor, Discipline and Consistency in our daily to weekly support of our operational teams, ensuring deadlines are met and commitments are honored, while supporting an overall accuracy of work Escalate issues when impacting WFM teams Engage in productive discussions with WFM regarding the analysis of data for their respective teams Drive best practices using WFM tools Mentoring within WFM tips and tricks, knowledge share, best practices Demonstrate innovation and improve process Offer creative solutions to improve processes Develop solutions to improve the execution of WFM Tool team support to WFM Operations and drive departmental initiatives Demonstrate an innovative mindset Seek innovative ways to streamline and increase efficiencies in our overall processes Identify ways to simplify processes/reporting/communication/tools/products so it is most effective Seek automation opportunities Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 2+ years of workforce management, planning, forecasting or related application teams 2+ years of experience using advanced level of proficiency in MS Excel working with large data sets, including ability to utilize VLOOKUPs, create pivot tables and graphs, and incorporate standard formulas and functions 2+ years of experience analyzing information from multiple data sources to identify trends and outliers for issue detection and problem resolution 1+ years of experience working with scheduling applications, specifically IEX (NICE WFM) Experience communicating with, and presenting to, VPs and Directors to provide performance status and recommendations as well as collaborate for solutions Excellent verbal and written communication skills, including proven ability to effectively present data and trend analysis, work direction, concerns regarding performance, action plans, solutions, and opportunities Intermediate level proficiency in MS Word and MS PowerPoint Adaptable and able to quickly move with change while maintaining a positive attitude Ability to work a flexible schedule as needed for infrequent occasions, including early hours, weekends, and holidays but with core hours falling between 7am-5pm CST Preferred Qualification: Experience in six sigma/process improvement, or project management. Experience leading medium-sized projects. Experience working with Intradiem Experience working with SharePoint Experience in Tableau or SQL Experience using MS Visio for process flows/mapping. Experience in the healthcare industry with products and services At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

The Workforce Planning Analyst is responsible for analyzing workforce data to forecast staffing needs and develop strategic workforce plans. This role involves using data analysis tools to identify trends and provide actionable insights. Primary Responsibilities: Scope of Support: Supports the enterprise LOB (Client, Vendors and Partners) in close partnership with domestic WFM team. Full execution of tasks and responsibilities required by the role Data Analysis: Analyze workforce data to identify trends and forecast staffing needs Model Development: Develop and maintain workforce planning models and tools Collaboration: Work with Finance, Training and departmental leaders to understand staffing requirements Reporting: Prepare and present workforce analysis reports to management Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Proven ability to use statistical analysis and forecasting methods Proven ability to ensure data-driven decision-making Proven ability to support short and long term operational / strategic business activities through analysis Proven ability to maintain up-to-date knowledge of workforce planning tools and techniques Proven ability to communicate findings effectively to stakeholders. Present analysis and interpretation for operational and business review and planning Proven ability to review and report on key operational metrics including volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time Proven ability to be part of the annual budgeting exercise with the finance and business Proven ability to adhere to company policies and industry regulations. Promotes ethical practices, manages compliance risks, and fosters a culture of integrity and accountability within the organization. Maintain confidentiality and handle sensitive information with care At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. # njp

At Cotality, we are driven by a single mission to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; its a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, were working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: The Sr Consultant, BPO (Business Process Owner) Management is a strategic individual contributor responsible for overseeing and evolving offshore operations to maximize efficiency, quality, and SLA compliance. This role is focused on process optimization, strategic capacity planning, and operational innovation. The Sr Consultant, BPO partners closely with senior leadership to drive business transformation, continuous improvement, and enhance the value derived from offshore capabilities. Key Responsibilities: Provide strategic oversight of offshore operations, ensuring productivity, quality, and SLAs consistently exceed benchmarks. Act as the primary advisor to the Senior Director, driving performance management, quality enhancement, and continuous improvement initiatives across offshore functions. Lead forecasting and capacity planning to support dynamic business needs and ensure scalability. Analyze offshore overtime trends and develop data-driven recommendations to optimize resource allocation. Ensure offshore teams are appropriately skilled for peaks and valleys to enable delivery. Identify and advocate for additional processes to be transitioned near or offshore, collaborating with vendors and internal stakeholders to ensure readiness and execution. Conduct advanced root cause analyses and spearhead cross-functional initiatives to resolve operational challenges and implement sustainable process improvements. Serve as a senior liaison between offshore operations and key business stakeholders, including SCVM, ensuring strategic alignment. Mentor and develop senior team members, fostering a culture of operational excellence and strong business process ownership. Drive the creation, refinement, and deployment of comprehensive business requirements for offshore operations. Design and implement sophisticated performance dashboards and reporting tools to deliver actionable insights to leadership. Lead enterprise-level process reengineering initiatives, leveraging Lean, Six Sigma, and other methodologies to drive transformational change. Manage high-impact escalations and effectively influence senior executives to resolve operational risks and issues. Ability to articulate root cause and remediation plans to various levels of Senior and Executive leaders. Oversee offshore budget adherence, ensuring optimal resource utilization and cost management. Lead operational cadence meetings with Cognizant and hold them accountable for delivering key performance outcomes. Job Qualifications: Bachelor s degree in Business, Operations Management, or a related field required. Minimum of 8 years of experience in business process management, operations, or vendor management, with a demonstrated ability to lead large-scale offshore functions. Expertise in managing and optimizing offshore operations with a strategic and analytical approach. Strong background in enterprise-wide process improvement and SLA management. Demonstrated experience leading complex, cross-functional projects and influencing senior stakeholders. Advanced proficiency in Lean methodologies, Six Sigma (Black Belt certification or certification in process required), and process reengineering techniques. Exceptional leadership, stakeholder management, and communication skills. Proven ability to drive capacity planning, budgeting, and strategic resource allocation. Experience in Tax Services, similar industries, or other large-scale offshore operations is highly preferred. Required Skills: Strategic and process-minded leadership with deep expertise in Lean methodologies. Strong problem-solving skills with a continuous improvement mindset. Advanced ability to evaluate and redesign processes for optimal efficiency and effectiveness. High-level capacity management and stakeholder engagement capabilities. Ability to translate complex operational insights into strategic business recommendations. Cotalitys Diversity Commitment: Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Equal Opportunity Employer Statement: Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

We are looking for an experienced and organized Dispatch Manager to oversee our DC Dispatch operations . The role involves handling Ready to dispatch stock, coordination between transport and picking departments, creation and execution of loading plan, Dispatch Documentation and ensuring 100% Accuracy in dispatch Key Responsibilities: Monitor and manage daily dispatch operations, loading, documentation, handover, based on store/customer requirements Coordinate within warehouse, on-time dispatch and delivery execution Monitor and control Manpower utilisation, vehicle capacity planning, and dispatch accuracy Ensure 100% documentation compliance E-way bills, trip sheets, delivery challans, and POD (Proof of Delivery) reconciliation Ensure adherence to safety, statutory compliance, and operational SOPs Maintain daily MIS, dispatch reports, vehicle utilization dashboards, and cost reports Key Skills Requirements: Graduate / Diploma in Logistics, Supply Chain, or Operations Management 5-8 years of experience in transportation management, fleet operations, and logistics coordination (retail/e-comm preferred) Strong operational knowledge of Ready to Dispatch stock handling, team handling, vehicle scheduling. Familiarity with E-way bill systems, and SAP/WMS systems Excellent coordination, negotiation, and team management skills Strong problem-solving ability with a focus on cost and delivery optimization Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Key Responsibilities : Oversee daily operations across multiple teams to ensure seamless delivery and adherence to client SLAs. Manage, mentor, and lead team leaders and their respective teams, fostering a high-performance culture. Own the work allocation process to ensure balanced workloads and optimal utilization of resources. Monitor performance metrics, generate reports, and implement improvement strategies where needed. Collaborate with cross-functional teams to drive efficiency, productivity, and quality outcomes. Identify operational bottlenecks and propose corrective actions. Handle client communication and ensure client satisfaction. Implement and drive continuous improvement initiatives within the team. Maintain compliance with company policies, data security, and quality standards. Required Skills & Qualifications : Minimum 8 years of experience in operations within the BPO/KPO industry. Proven experience in work allocation, resource planning , and managing large teams. Excellent verbal and written communication skills. Strong leadership and people management capabilities. Ability to thrive in a fast-paced and dynamic environment. Strong problem-solving and analytical skills. Experience with operations tools and reporting dashboards is a plus. Bachelors degree in any discipline (MBA preferred). What We Offer : Competitive salary (Decent Hike on Last) Dynamic and collaborative work culture Growth opportunities and career development Health and wellness benefits Positive Work Environment Immediate Joining Walk In Details Venue - Provana, A-5 Sector 6 Noida. Time - 10 AM IST Date - 21sh June 2025 (SATURDAY) HR Reference : YAMINI MOURYA || PINKI JHA

Project description The Database Administration team, supporting the Optum CA and Pacific Northwest regions, performs database and production operational functions in support of SQL Server environments across multiple CDOs. We are looking for a Sr. SQL Server DBA with expertise in all areas of SQL Server to support database management, security, performance tuning, capacity planning, high availability, disaster recovery, and lifecycle management. This role will be interfacing with multiple teams to meet business objectives and deliverables. The ability for the candidate to work independently, with strong communication and organizational skills, is required. Responsibilities Assess the health of the database environment, troubleshoot issues, and determine course of action for resolution. Ensure proactive monitoring, notification, and maintenance is in place to optimize the availability and performance of systems and applications. Perform database management activities with planning for security, performance, and scalability. Automate operational processes. Provide and implement solutions for high availability and disaster recovery of critical databases. Perform capacity planning and management to ensure databases are adequately configured to support business growth. Facilitate dialog across functional areas and provide consultative direction. Deploy system and application database changes in accordance with change management procedures. Evaluate lifecycle management requirements and implement solutions Skills Must have 7+ years of SQL Server Database Administration experience 5+ Years of SQL language and Transact-SQL experience 5+ Years of experience with SQL Server Always On Availability Groups 5+ Years of experience with SQL Server Integration Services, Reporting Services, Analysis Services 3+ Years of experience with 3rd party database backup solutions 2+ Years of experience with SQL Server on a Cloud platform Proficient in troubleshooting performance issues using native monitoring and troubleshooting tools Experience with SQL Server 2012 thru 2022 to support SQL Server Upgrades Experience automating processes with PowerShell Strong communication and organizational skills Nice to have Other Databases, Certifications Other Languages English: C2 Proficient Location - Pune,Bangalore,Hyderabad,Chennai,Noida.

As a Tools Admin to develop and maintain functional and secure networks. You will mentor a team of engineers to troubleshoot and optimize our networks for our users. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about security and data protection, we d like to meet you. Also, we can say that Tool Admin roles and responsibilities include the following. Key Responsibilities. 24x7 Service Operation. Rotational shifts. Installation and configuring the pollers and application. Upgrading application to newer version. Maintaining the polling engine and availability. Capacity planning of pollers and web server . Manage day-to-day activities related to SolarWinds, ensuring smooth functionality, addressing enhancements and request from other teams related to SolarWinds. Onboarding new device to monitoring and enabling it for alerting. Offboarding devices from SolarWinds following the process. Creating new alerts, managing the existing ones and making necessary changes to the existing alerts accordingly when required. Creating new reports, managing the existing ones and making necessary changes to the existing reports/schedules accordingly when required. Creating new dashboards, managing the existing ones and making necessary changes to the existing dashboards accordingly when required. Conducting regular auditing of existing monitoring environment. Performing daily health checks of SolarWinds application. Integrating SolarWinds with other tools like XSOAR, ServiceNow etc. Working with XSOAR team for any ticketing related request or issues. Create relevant KB documents in Confluence related to SolarWinds and update existing ones to latest . Support any change, outage or other meetings and provide necessary details and support from SolarWinds end. Working with SolarWinds vendor for application related issues. What you will bring to the team: Excellent English communication skills A minimum of 2 /3 + years experience in a similar role Good at working under high pressure situation. Work well in a busy team, being quick to learn and able to deal with a wide range of issues. Team Player

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers needs and convenience in mind. Our people are our greatest strength. Everyone at FinalReview.in is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At FinalReview.in, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are India s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency What you ll do: Monitor and troubleshoot issues related to system performance, availability, and security. Define and implement Service Level Indicators (SLI), Service Level Objectives (SLO), and Error Budgets to measure and improve service reliability. Analyze and report on Metrics and Trace data using Grafana. Participate in on-call rotation to provide 24/7 support for critical production systems. Collaborate with development teams to ensure new features and services are designed with scalability and reliability in mind. Help in rolling out new security and infra features as and when released. Proactively identify and resolve issues before they impact customers. Manage app releases by automating the deployment process, ensuring proper version control, and managing the rollout to minimize the impact on users. Coordinate between developers and operations to ensure smooth software releases and timely resolution of production issues. Conduct Root Cause Analysis (RCA) of production incidents and develop plans to prevent future occurrences. Review and optimize system performance, identify bottlenecks and implement capacity planning and recovery strategies. Valuate and automate manual and repetitive tasks to reduce toil and improve system efficiency. Use CI/CD tools such as Git, Jira, and Jenkins to streamline the software development process. What We re Looking For: 4-6 years of relevant work experience. Bachelor s or Master s degree in Computer Science or a related field. Strong understanding of Linux/Unix systems administration and networking. Experience with cloud platforms such as GCP, AWS. Strong programming skills in one or more languages such as Python, Java, or Go. Experience with monitoring and alerting tools such as Grafana, Prometheus, or New Relic. Experience with configuration management too. Strong problem-solving skills. Strong communication and teamwork skills. Experience with Kubernetes, Docker, and other containerization technologies is a plus Job Category: Information technology Job Type: Full Time Job Location: Chennai Delhi Malasia Mumbai Seattle Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Badjate Stock & Shares Pvt. Ltd. is looking for Business Devlopment Manager to join our dynamic team and embark on a rewarding career journey The Business Devlopment Manager is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness

Architect, implement, and maintain enterprise-wide backup and recovery solutions using EMC NetWorker and Dell EMC Data Domain. Serve as the SME (Subject Matter Expert) for backup technologies, advising on best practices, DR strategies, compliance, and optimization. Lead the design and execution of backup policies, retention strategies, and disaster recovery exercises. Manage the day-to-day operations and performance tuning of backup environments across physical, virtual, and cloud platforms. Collaborate with cross-functional teams (e.g., server, storage, DBAs, application teams) to ensure consistent data protection coverage. Troubleshoot complex backup/restore failures, and implement preventive measures. Perform periodic capacity planning, patch management, and performance analysis. Create and maintain detailed technical documentation and operational runbooks. Mentor junior team members and provide knowledge transfer. Participate in audit reviews, ensuring backup processes meet compliance standards (e.g., SOX, GDPR, HIPAA). Engage with vendors for support, roadmap discussions, and license management. Job Description - Grade Specific EMC Networker Avamar Data Domain Backup Administration Skills (competencies)

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

The Human Resources Team develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations. Human Resources Associate - Staffing We seek an experienced HR professional to joinour team. This individual will support the senior staffers by ensuring effective system management and reporting thatreflectaccurate capacity and skills of our consulting staff. What you'll do: Document current and future staffing commitments as they evolve over the project lifecycle Coordinate and share information between recruiting, staffing, and HR generalists for new hires Ensure proper tracking of developmental goals, skills, and expertise of team Capture demand in the scheduling tools as needed in coordination with the scheduling leads Produce and distribute standard reports (e.g. capacity, utilization, etc.) Provide ad-hoc reports as needed Monitor hours reports and highlight exceptions to appropriate people Maintain the scheduling system with regular audits to ensure data integrity Provide support on tools training as needed with employees What you'll bring: BA/BS degree required with strong academic performance 1 year of relevant work experience Training, education, or experience must be relevant to the role Excellent organizational skills and an ability to multi-task Strong analytic skills/comfort with data analysis Strong verbal and written communication skills Attention to detail and commitment Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)

Hello All, We are looking WFM Candidates For Gurugram Location Experience - 8+ years CTC - upto 11 LPA Location - Gurugram& Noida Job Mode - Hybrid If any Interested Kindly call me on 9820389632 Or share me your updated CV on vinoda@phebushr.com

Candidate should have minimum 2yrs of experience working as Real time analyst in a BPO Qualification - Graduate Shift - Rotational shifts Work Location - Bangalore / Hyderabad Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details.

Company Profile A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies Responsibilities Support operations from scheduling & real time perspective Support operations with daily/Weekly/Monthly reports and other dashboards Manage Shrinkage, Schedule Adherence, Delivery, resource planning etc Track outages and impact of such events Review KPIs and Service Level projections for the coming week Ensuring all necessary & relevant efficiency parameters are within target Manage ad-hoc requirements from Ops & any other functions Discuss daily / weekly performance with stakeholders Interact with clients for FTE/Delivery Targets and other planning assumptions Contribute in annual planning on HC , Budget, Span Ratio, Seat Utilisation etc. Functional Skills and Competencies To be able to communicate effectively, both verbally and in writing with India & UK stakeholders and across levels Minimum 5 years of work experience in Contact Centre, minimum 2 years in Supervisory role in WFM Functional knowledge of various workforce management tools (IEX, Genesys, Liveperson etc) Overall Understanding of the Workforce Management, along with operational management Sound knowledge of Capacity Planning and Real time Management Understands and know the purpose of the role and how it links to the other roles Sound knowledge of MS Suit Understands and has knowledge of key Contact Centre metrics such as FTE, shrinkage, AHT, Occupancy, schedule adherence, CPH, ACL, Concurrency etc. Analyze situations, identifies the gaps quickly and take necessary steps to avoid impact on Delivery / Service Levels Consistently demonstrates organization Values and detail orientation Plans and organizes large-scale and long-term projects and strategies that lead to desired outcomes Consistently places a high value on customers (internal and external) and all issues / factors that relate to customer experience/ stakeholder expectations Develop excellent working relationships with Stakeholders and team Skills Must have excellent analytical, presentation & communication skills Sound knowledge of MS Suit should be well versed with WFM tools like IEX, Genesys, Liveperson etc Experience on WFM tools and in-depth knowledge on their features Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Req ID: 326483 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Infrastructure Management: Installation, Configuration, and Maintenance: Setting up and maintaining the Citrix VDI infrastructure, including servers, virtual machines, and related components. Monitoring and Performance Tuning: Regularly monitoring the health and performance of the VDI environment, identifying and resolving bottlenecks, and optimizing system settings. Upgrades and Patches: Applying updates, patches, and upgrades to Citrix components to maintain system stability and security. Storage Management: Managing and allocating storage for virtual disks, file systems, and other VDI-related resources. Backup and Recovery: Implementing and maintaining backup and disaster recovery procedures for the VDI environment. User and Application Management: User Access and Permissions: Managing user accounts, groups, and permissions to control access to virtual desktops and applications. Application Publishing: Publishing applications to the VDI environment and ensuring they are accessible to users. Application Deployment: Deploying and managing applications within the VDI environment, including application layering and packaging. Profile Management: Managing user profiles within the VDI environment to ensure consistent settings and data access. Troubleshooting and Support: Troubleshooting VDI Issues: Troubleshooting and resolving technical issues related to virtual desktops, applications, and connections. Providing User Support: Providing technical support to end-users experiencing issues with their virtual desktops and applications. Incident Management: Handling and resolving incidents related to the VDI environment. Documentation: Creating and maintaining documentation for VDI configurations, processes, and troubleshooting steps. Security and Compliance: Security Configuration: Implementing and maintaining security configurations within the VDI environment to protect against threats. Compliance: Ensuring that the VDI environment meets industry standards and compliance requirements. Collaboration: Working with other IT teams, such as network and security teams, to ensure a secure and reliable VDI environment. Other Responsibilities: Capacity Planning: Monitoring Citrix performance for capacity planning purposes. Root Cause Analysis: Participating in root cause analysis (RCA) to identify and address the underlying causes of issues. Continuous Improvement: Identifying opportunities to improve VDI performance, efficiency, and user experience. Staying Up-to-Date: Keeping up-to-date with new technologies and industry trends related to Citrix virtualization. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Demand Forecasting: Analyze past trends and future projections to understand customer demand. Capacity Planning: Determine the resources (staff, equipment, etc.) needed to meet forecasted demand. Resource Allocation: Optimize resource allocation to meet demand while minimizing costs and ensuring service quality. Capacity Management: Monitor and adjust capacity plans to account for changes in demand and unforeseen circumstances. Bottleneck Identification: Identify and address potential bottlenecks that could impact service delivery. Performance Monitoring: Track key performance indicators (KPIs) related to capacity and demand. Reporting and Analysis: Provide regular reports on capacity, demand, and resource utilization to stakeholders. Collaboration: Work with other departments (e.g., sales, operations, IT) to align demand and capacity plans. Skills and Qualifications: Strong analytical and problem-solving skills. Experience with demand forecasting and capacity planning methodologies. Ability to analyze data and identify trends. Proficiency in relevant software and tools (e.g., Excel, specialized forecasting tools). Excellent communication and collaboration skills.

Dear Candidate, Are you an expert in Production Planning & Inventory Control , with strong command over SAP PP and Advanced MS Excel ? Were looking for a dynamic professional to join our team and drive operational efficiency across customer demand planning, production workflows , and dispatch coordination . Key Responsibilities: End-to-end Production Planning & Capacity Mapping Effective Customer Communication and Demand Management Dispatch Coordination and Material Quota Allocation Line Balancing and resource planning Daily MIS Reports , escalations, and performance tracking BOM & Routing Maintenance for smooth operations Technical Skills Required: Proficiency in SAP PP (Demand Mgmt., MRP, Capacity & Order Planning, Kanban, Material Staging & Reporting, Work Centers) Advanced MS Excel & MS PowerPoint expertise Strong communication skills for cross-functional collaboration Tools: SAP-PP | Excel (Advanced) | PowerPoint Interested candidate can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. NOTE: Make sure to attach your CV while applying. Only those candidates will be considered and contacted by our team, who have attached CV.

Role : Project Manager/Scrum Master Bangalore- Onsite Job Description: Project Governance: Assist in establishing project management frameworks, methodologies, and best practices to ensure consistency across all projects. Project Tracking: Monitor project performance and health, including schedules, budgets, and resources. Prepare and present status reports to stakeholders. Documentation: Maintain comprehensive project documentation, including project charters, plans, risk registers, and lessons learned. Resource Management: Assist in resource allocation and capacity planning to ensure projects are adequately staffed. Stakeholder Communication: Facilitate communication between project teams and stakeholders, ensuring alignment on project goals and expectations. Risk Management: Identify, assess, and monitor project risks and issues, and work with project teams to develop mitigation strategies. Training & Support: Provide training and support to project managers and teams on PMO processes, tools, and methodologies. Continuous Improvement: Identify opportunities for process improvements within the PMO and contribute to the development of new tools and methodologies.

Job Summary: Flowserve is currently looking for a Production Planner. In this role you will be in charge of coordinating and managing the production planning and scheduling for the manufacturing of optical systems and subsystems. You will work closely with the line Manager to make sound business decisions that positively impact the ability to meet the needs of our customers while satisfying quality, inventory, cost and delivery requirements. Responsibilities & Requirements: Managing all planning inputs: sales orders, OEM forecasts, custom / special orders, and strategic build plans. Using the MRP system, translating the consolidated sales forecasts into a master production schedule / build schedule. Preparing and distributing weekly production schedules / work order dispatch lists. Assisting management to resolve problems with late shipments, material shortages, customer schedule changes, and cancellations of customer orders. Preparing, coordinating, and participating in physical inventory counts. Initiating and coordinating vendor corrective action for non-conforming material receipts. And any other duties assigned Preferred Experience / Skills: Fluency and proficiency in the practical application of MRP logic, scheduling logic, order policies, capacity planning, input/output control, product structures, routings, and standards maintenance. Knowledgeable in master scheduling, production planning and detailed scheduling, demand management, purchasing, and cost accounting techniques. Superior analytical and problem solving skills. Good communication and organizational skills required with the ability to work well with all levels of employees and internal departments in a diverse environment. Experience with SysPro is preferred. Advanced Microsoft Excel skills. Graduate Engineer with 10-12 years of experience in rotary industry.

Mandatory/Essential Skills: 15+ years of experience in software architecture and design, . Net Application Development with at least 5 years focused on cloud-native architectures. Experience with C#, . NET Core, Web API and Angular/React. js development . Proven experience designing and implementing secure applications in Azure, including experience with various Azure services (e. g. , Azure Kubernetes Service (AKS), Azure Container Registry (ACR), Azure DevOps) Excellent experience in Identity frameworks such as Azure Active Directory experience in modern security protocol implementation like OAuth 2, SAML, SSO, JWT JSON Web Token or related authentication technologies. Hands-on experience in Cloud Design Patterns Microservice and domain-driven design implementation Excellent Experience with Azure Service Bus, Azure Redis Cache, Azure Function app development & cloud database like SQL and storage technologies like Azure Blob Storage. Excellent experience of Azure PaaS services Azure Web Apps, Azure Functions, Azure SQL, Azure APIM, Azure Application Gateway, Azure Redis, Azure Keyvault, Azure Service Bus, Application Insights, Azure App Configuration Define and maintain the enterprise architecture roadmap aligned with business strategies and TOGAF standards. Design, develop, and implement secure and scalable microservices architectures leveraging Kubernetes on Azure. Lead the architectural design and implementation of new features and services, ensuring alignment with overall enterprise architecture and security policies. Provide technical leadership and mentorship to junior architects and engineers. Collaborate with development teams to ensure solutions are designed and implemented according to architectural standards and best practices. Define and document architectural standards, guidelines, and best practices for cloud-native development. Conduct technical feasibility studies, evaluating new technologies and proposing solutions. Participate in capacity planning and performance optimization for cloud-based applications. Ensure compliance with security and regulatory requirements throughout the entire software development lifecycle. Proactively identify and mitigate potential architectural risks and vulnerabilities. Contribute to the continuous improvement of the software development process and architecture. Stay abreast of the latest trends and technologies in cloud computing, containerization, and microservices. Work closely with DevOps and security teams to ensure seamless integration and deployment. Extensive experience with Kubernetes, including cluster management, networking, security, and monitoring. Deep understanding of microservices architectures, including design patterns, API gateways, and service mesh technologies. Strong understanding of security principles and best practices, including authentication, authorization, and data protection. Mandatory certification ( if Any): Microsoft Certified: Azure Solutions Architect Expert AZ-303: Microsoft Azure Architect Technologies AZ-304: Microsoft Azure Architect Design Good to have skills : TOGAF Certification