Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel C onsultant , you ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT . What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre is preferred) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Transportation Product team is part of the Amex GBT Egencia Marketplace organization. The team manages the entire lifecycle of the Air and Rail transactions on our platform, focusing on ensuring we deliver the most value to our travelers. From end-to-end shopping, booking, and post-booking experiences to smart machine learning recommendations, we enable businesses to align company and employee incentives to realize the full value of their travel investment. For this position, the Senior Product Manager will contribute to expanding Egencias servicing capabilities, helping to provide more self-service options to our travelers, so they can adjust their travel plans for both voluntary and involuntary changes. As a Senior Product Manager, you ll be the strategic mastermind connecting the dots between user needs, technological innovation, and business goals on a global scale. If you re passionate about creating products in a B2B SaaS environment that can improve the travel experience, we d love to meet you. What You ll Do Be the expert for your products, combining industry analysis, end-user feedback, and continuing to evolve to the product vision and strategy for your domain Lead and communicate product roadmaps for your domain Build relationships with cross-functional teams at Amex GBT, including user experience, engineering, analytics, marketing, commercial, operations, and more Work with partners across product, technology and operations to translate customer needs into workable technology solutions, and deliver world-class products Understand our company and product objectives, business traveler challenges, and opportunities to improve the travel experience Lead the execution of products from inception through deployment and marketing, including prioritization of maximum impact initiatives, anticipating delivery risks and managing trade-offs Pull, analyze, and share data to drive prioritization and decision making Define and drive business outcomes and metrics for your domain Incorporate the latest technology available including AI into products to improve the user experience What We re Looking For Bachelor s or master s degree in computer science or equivalent 6+ years of software product management experience Deep understanding of product management industry standards and innovations Experience with current Agile, UX practices, frameworks for product discovery, and launch strategies Travel industry experience beneficial (airline, hotel, online travel agencies or other travel-tech companies) Passionate about approaching projects collaboratively and with a positive attitude to deliver quality products on time Able to communicate in a concise and clear way to senior leaders, technical, and non-technical partners from around the world Strong strategic perspective; able to see the big picture and roll up your sleeves to push projects through to completion Passionate about developing product best practices, and building a strong product management community Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You ll do General control and accounting for market transactions Assist with audits during year end and statutory audits for individual country statutory audits. Perform detailed reviews of the accounting treatment of various transaction types. Ensure compliance with management policies. Liaising and working with internal SOX control team. Build and maintain positive relationships with key Business and Finance partners. Preparation of quarterly balance sheet review packs and subsequent review with Director Ability to interpret complex contractual terms to excel modeling to validate supplier payment analysis. The ability to take charge of challenges and solve problems independently. Creatively search out internal GBT contacts for training and advice to learn processes and solve issues. What Were looking for Graduate with 6 years of experience and a thorough and detailed understanding of B/S account reconciliation compilation, research, review, and analysis. Understanding the components and dissolution of account balances. Ensuring financials are following local and US GAAP requirements General control and accounting oversight for market transactions. Assist with the audits during year end and statutory audits for individual country statutory audits. Evaluate the accounting treatment of various transaction types. Prior experience in AR would be valuable. Ensure compliance with management policies. Liaising and working with internal SOX control team. Ability to review peer level colleague reporting and provide timely and accurate feedback while maintaining a cohesive and collaborative environment. Team and client advocate who seeks win/win solutions Exceptional expertise in Balance Sheet (B/S) Account Reconciliation Demonstrated mastery in comprehensive account reconciliation compilation. Advanced skills in forensic financial research and in-depth account balance analysis Proven ability to deconstruct and understand complex account balance components. Expert-level proficiency in tracing, verifying, and resolving intricate financial discrepancies. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As an Event Planner, you ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs. What You ll Do Lead coordinating and implementing program logistics to achieve impact Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors Ensure supplier contracts are legally protective of both Amex GBT and client Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle clients payment requirements as defined per program or account Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff Conduct program debrief with client and provide full briefing report post event Develop service recovery plans for events and ensure improvement goals are achieved or exceeded Develop and maintain knowledge of technology and/or software solutions (Cvent) What We re Looking For Min 2 years of experience in Meetings Events Passionate about project management, meetings management and client management experience Experience working within budgets Strong prioritization skills Excellent written and verbal communication skills Flexibility to travel internationally and domestically up to 25% of the time Must be local to Hyderabad, India Location Hyderabad, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This role offers an exciting opportunity to provide technical support for GBT Group s Travel Counselor Servicing applications, as part of the Global Technology Application Support (GTAS) team. You will join a diverse, collaborative team committed to ensuring application stability and outstanding technology support. This is a 24x7 support role with monthly rotational shifts. As the position supports global clients, strong English communication skills (speaking, reading, writing) are required. What You ll Do Provide Level 2 technical support for GBT Travel Counselor Servicing and Corporate applications. Manage incident and request resolution through timely acknowledgment, prioritization, communication, and escalation. Respond to critical incidents, following established protocols and SLAs. Participate in incident bridges, triage issues, and deliver timely disruption communications. Monitor global ticket queues to ensure SLA compliance. Document issues and resolutions in knowledge articles. Troubleshoot complex application problems with minimal initial information. Assess issue severity and prioritize response accordingly. Handle application installation and configuration. Drive problem management and root cause analysis. Collaborate with local, regional, and global product development teams. Support product transition from project to business-as-usual. Report production impacts to management. Ensure compliance with incident management processes. Share knowledge and support upskilling across regions. Adhere to all GBT policies and procedures. What We re Looking For Bachelor s degree in Science/Engineering or equivalent relevant experience in Technical Application Support (preferred). 3+ years of experience providing technical application support in a Travel Management Company (TMC), travel industry applications, or travel technology. Flexibility to work in a 24x7 rotational roster. Experience in Technical Application Support, Business Travel Operations, Travel Technology, or a mix of these within a global corporate environment. Solid understanding of multiple GDS/Point-of-sale tools, Robotics, Mid/Back-office, and CRM/Email applications within the travel industry. ITIL and/or Salesforce certification (a plus). Technical knowledge of XML, AWS, .NET Framework, APIs/Web Services, Windows OS platforms, and troubleshooting. Understanding of networking concepts to troubleshoot network and VPN-related issues. Knowledge of travel applications and GDS system integrations. Experience with GBT front-end/mid/back office applications and processes (a plus). Familiarity with CRM/Email Management applications; Compleat Robotics experience is an advantage. Technically savvy, collaborative, and able to work effectively with distributed teams. Experience with ticketing systems for incident/request management (preferred). Strong skills in MS Office (Outlook, Word, Excel). Disciplined with excellent time management. Strong problem-solving skills with attention to detail. Ability to work under pressure and meet SLAs. Client-focused, proactive, and eager to learn new technologies with minimal guidance. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Manage customer on-boarding process, implement local projects, follow global on-boarding process. Should be open to working in shifts. Ability to manage multiple projects at once. What You ll Do Take overall responsibility project manage travel implementations (offline online) - to include moves, closures and ad hoc projects as required by the business. Be the focal point of contact for the project team during the implementation process. Ensure the Onboarding process is followed (Pre-assessment through to Post-implementation stage). Lead the Joint Planning meetings - face to face or conference call depending on client requirements Ensure all project members are aware of their roles responsibilities. Lead weekly calls, normally phone conference and produce call notes agenda s. Ensure the project remains on track, all tasks completed within deadline. Report and escalate any challenges that may jeopardize project to whomever necessary. During Travel Partner Network(TPN) markets implementation, attend calls as required - produce relevant updates deliver actions required by deadlines provided by Regional or Global IPMs. Develop communication strategy with Client General Manager(CGM) for customer review as needed. Create local Project scope in case the client is local only Execute drive readiness assessment. Coordinate end to end testing with Traveler Care operations team Coordinate technical set ups. Conduct post implementation meeting and handover to Traveler Care CGM. Share ideas to Improve Implementation procedures/timelines. Provide support during sales bid process (as assigned by team manager) What We re Looking For Strong project management analytical skills. Ability to lead client meetings produce presentations. Confident persuasive, Demonstrates professional attitude at all times. Commercial awareness. In depth knowledge of Business Travel. Base understanding of the GBT tools/products. Ability to work independently whilst contributing to the overall team objectives. Capacity to work virtually and strong organizational skills Tenacious - ability to drive change in the face of possible resistance. Excellent communicator at all levels both written and oral. Change management skills. Attention to detail. Strong customer relationship skills Effective time management, multi-tasking prioritization skills. Leadership skills Problem solving Decision Making: Identification and escalation of critical issues (including discrepancies between global contracts and local needs) Inform sales manager and/or Global/Regional Project owner (as appropriate) in case a change order is needed / SOW update Project Risk Mitigation identification Project Change Request completion Project Issue identification and resolution plan in conjunction with key partners/subject matter experts Identify if a decision can be made on a local level or if it needs to be escalated to a regional/global level Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Develop and automate solutions and data pipelines to address a range of analytical challenges. Translate complex data into clear, actionable insights that shape business outcomes using the latest technology. Use SQL to source, prepare, and analyze data, and refactor legacy SQL into efficient, well-documented code. Apply a range of analytical techniques, from descriptive analytics to advanced methods, to build sustainable solutions. Identify key metrics and indicators to enhance program understanding and give to our measurement capabilities. Engage and influence global customers to understand business challenges and co-design effective solutions. Collaborate with analysts and engineers to continuously improve our data platform and internal processes. Work closely with a diverse mix of technical and business customers to accelerate your growth and career progression. What Were Looking For Bachelor s or Master s degree in a quantitative field such as Computer Science, Statistics, Mathematics, or Physical Sciences with 7 plus years of experience in data analytics with a proven track record of delivering business impact. Advanced SQL skills, with the ability to write high-quality, scalable, and easy-to-understand code. Strong knowledge of statistics and its practical application to real-world scenarios. Experience developing automated solutions and data pipelines is a significant advantage. Hands-on experience with Snowflake or other modern cloud data warehouses. Excellent verbal, written communication, and data presentation skills. Ability to thrive in a fast-paced, ambiguous environment with a sharp focus on results and attention to detail.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You ll Do on a Typical Day Create detailed, complete, and well-structured test plans and test cases Report bugs and errors to development teams Contribute to the deployment of features Monitor the platform Proposing new ideas to enhance quality What We re Looking For Understanding of QA methodologies, tools, and processes Real desire to master new technologies Proven 3+ years of experience as a QA Engineer Knowledge of Agile methodologies and regression testing Experience in software development is a plus Experience in the travel and expense industry is a plus English: fluent (multicultural and international team) What Technical Skills You ll Develop Jira, Squash AWS Oracle, Couchbase OpenSearch, Amplitude Analytics Cypress, Postman, Selenium , Jmeter, Playwright Github, TeamCity, Docker Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Position Overview: The teams responsibilities span data integration supporting customers and internal business area and ML platform development. We are looking for a talent with different skillset, a passionate technologist and dedicated to solving real-world business problems; to lead the excellence of Data/AI engineering practice. What You ll Do Partner with technologists across the business to collaboratively solve problems. Demonstrates active mentorship and rising talent identification. Develops north star vision for domain in which they are focused. Demonstrates positive impact and leadership across scope of the organization. Serves as a specialist in architecting design solution patterns to any use case. Considers business needs, application needs and articulating to interested teams and partners. Demonstrates mastery of software design, shapes coding methodologies that is scalable, resilient and stable. Possesses a deep knowledge of entire system and can jump into code in any component and fire fight and contribute. Expertise of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Leads collaboration with key partners and contributes subject matter expertise to develop unique solutions to complex issues. Have good infrastructure knowledge (AWS, Kubernetes) Have some experience with Data (BI, Reporting, Analytics, Machine Learning and so on) would be a plus What We re Looking For 8+ years for Bachelors or equivalent, 6+ years for Masters Development background, infrastructure (AWS) knowledge, Data awareness Proven experience in data modeling, schema design patterns and modern data access patterns (including API, streaming, data lake) and AWS Demonstrates familiarity with various cloud technologies and building data products to support batch and real-time DS, AI/ML and Deep learning applications. Independently designs, communicates and executes on architecture for moderately sophisticated data products. Has a strong understanding of testing and monitoring tools and technologies. Guides others in design of software that is easily testable and observable. Influences and contributes to product vision for the team. Proficiency in platform development using Java/Python and SQL Have some experience of Sagemaker or equivalent, feature store, dashboards and so on. Has some basics around LLM, guardrails, observability, RAG, Agentic Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. AmexGBT / Egencia is at the center of revolutionizing business travel with our cutting-edge technology and the most desirable products in the industry. Position Overview: The teams responsibilities span data integration supporting customers and internal business area and ML platform development. We are looking for a talent with different skillset, a passionate technologist and dedicated to solving real-world business problems; to lead the excellence of Data/AI engineering practice. What You ll Do Partner with technologists across the business to collaboratively solve problems. Demonstrates active mentorship and rising talent identification. Develops north star vision for domain in which they are focused. Demonstrates positive impact and leadership across scope of the organization. Serves as a specialist in architecting design solution patterns to any use case. Considers business needs, application needs and articulating to interested teams and partners. Demonstrates mastery of software design, shapes coding methodologies that is scalable, resilient and stable. Possesses a deep knowledge of entire system and can jump into code in any component and fire fight and contribute. Expertise of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Leads collaboration with key partners and contributes subject matter expertise to develop unique solutions to complex issues. Have good infrastructure knowledge (AWS, Kubernetes) What Were Looking For NB: Development background, infrastructure (AWS) knowledge, Data awareness 8+ years for Bachelors or equivalent, 6+ years for Masters Proven experience in data modeling, schema design patterns and modern data access patterns (including API, streaming, data lake) and AWS Demonstrates familiarity with various cloud technologies and building data products to support batch and real-time DS, AI/ML and Deep learning applications. Independently designs, communicates and executes on architecture for moderately sophisticated data products. Has a strong understanding of testing and monitoring tools and technologies. Guides others in design of software that is easily testable and observable. Influences and chips in to product vision for the team. Proficiency in platform development using Java/Python and SQL Have some experience of Sagemaker or equivalent, feature store, dashboards and so on. Has some basics around LLM, guardrails, observability, RAG, Agentic Relocation (Y/N): N Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We re looking for a mid-senior level engineer to be part of our growing team of technologists. As an SDE III, you ll be working alongside a team of global engineers on projects that matter to our customers and business travelers, and have the opportunity to mentor junior engineers. If you re passionate about directly contributing to technical challenges, interested in the travel industry, and enjoy owning larger features that make an impact, we look forward to meeting you. What You ll Do Design and implement next-generation highly scalable, and reliable SaaS applications Translate functional specifications into logical, component-based technical designs Own delivery of application features end-to-end by working with product and engineering teams Innovate and implement new ideas to solve software problems and improve customer experiences Participate in design and code reviews Work closely with geographically distributed team members Mentor, support and develop junior engineers Seek and share domain and industry knowledge with the team to improve engineering practices What We re looking for: Egencia s Product and Engineering organization is looking for a highly motivated, self-driven, self-starter, and fast-growing potential individual to be part of a growing team of technologists. You are well-versed in SDLC and Agile methodologies. You have at least 3-5 years of experience in software development and troubleshooting. An independent thinker, who works around problems and who isn t shy of trying new technologies. You have validated experience working in parallel technologies apart from your core technology area (Java). Prior experience in working harmoniously with a cross-geography team will be an added advantage. You should be equally appropriate in development, test, and debugging roles and be ready to wear many hats. This team values fail-fast learners and technology enthusiasts who view learning new technology as a fun experience. Strong knowledge of Object Oriented Programming, Data Structures, and Algorithms Good proficiency in any of the programming languages from Java, Golang, Python, or Bash Proven ability to develop and support large-sized highly scalable software systems Experience in AWS Services Good knowledge of container orchestration frameworks primarily Kubernetes Basic understanding of logging and monitoring frameworks Knowledge of cloud computing concepts along with an understanding of application communication and routing is a plus Good experience in developing and deploying AWS cloud-based platforms Good understanding of network topologies with experience in hybrid cloud architecture will be a plus Experience with the Agile Tool set and Programming Practices Knowledge of CI-CD principles Knowledge of server-side design patterns is a plus Ability to quickly pick up new technologies, and languages with ease A standout colleague who collaborates and incorporates feedback from all partners Excellent written and verbal communication skills BS or MS in Computer Science or equivalent degree Own delivery of application features end to end by working with internal and external teams. Innovate and implement new ideas to solve complex software problems. Work closely with geographically distributed team members Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role We re looking for a mid-level Marketing Operations Analyst to join our distributed team and support campaign execution across both B2B and B2C initiatives. This role requires a strong understanding of marketing automation tools Salesforce Marketing Cloud, attention to detail, and a collaborative approach. You ll play a key role in building and launching campaigns that drive engagement and lead generation across international markets. You ll work closely with regional marketers, marketing operations leads, and technical partners across time zones to ensure campaigns are driven with precision, adhere to brand and compliance standards, and support global marketing objectives. What You ll Do Build and launch email campaigns, forms, landing pages, and automation flows in Salesforce Marketing Cloud (SFMC) Apply standard processes for tokenization, dynamic content, segmentation, email scripting (e.g., AMP script or Velocity), and program cloning Set up and handle lead scoring rules, champion programs, and triggered workflows in alignment with global campaign strategy Implement campaign tracking (e.g., UTMs, SFDC campaign association, program statuses) for downstream attribution and reporting Troubleshoot issues related to deliverability, rendering, data flow, and sync errors with CRM Work closely with marketers in North America, EMEA, and APAC to gather campaign requirements and ensure regional nuances (e.g., time zones, languages, regulations) are supported Attend campaign intake meetings, status updates, and global syncs across time zones as needed Coordinate closely with design, web, and localization teams to ensure timely campaign asset delivery and quality Marketing Operations Best Practices Ensure consistent use of campaign templates, folder structures, naming conventions, and data governance protocols Maintain campaign calendars, project trackers, and intake tickets using project management tool Support continuous process improvement by flagging inefficiencies or common problems and suggesting automation or documentation improvements Uphold compliance with global privacy standards (e.g., GDPR, CAN-SPAM) and suppression list managementB2B B2C Support Implement B2B campaigns focused on lead generation, champion, ABM, and event follow-up Support B2C lifecycle and retention campaigns such as upsell/cross-sell journeys, and transactional communications What We re Looking For 3-5 years of experience in Marketing Operations or Marketing Automation roles Hands-on experience with Salesforce Marketing Cloud (SFMC), including email builds, workflows, segmentation, and reporting setup Familiarity with HTML/CSS for email editing, and use of tokens or scripting for personalization Experience working with Salesforce CRM or similar platforms for campaign tracking and lead flow Strong communication and time management skills to operate effectively in a global, remote team Comfortable balancing multiple campaign requests and shifting timelines Experience supporting both B2B and B2C marketing teams Exposure to Adobe Real-Time CDP, 6sense, or intent data platforms Understanding of lead lifecycle management, data hygiene, and audience segmentation strategy Familiarity with deliverability tools and compliance frameworks Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. You ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company s travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Experience in handling Regional APAC ticketing including Ex-India along with other regions (NORAM EMEA) Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback This role works on a Hybrid Model (3 days at the office and 2 days work from Home). Shift schedule start anytime between 8 AM - 11 AM Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are hiring a Java Tech Lead to architect, build, and lead delivery of microservice-based applications deployed on AWS. You will lead a small cross-functional development team, collaborate with product. What Youll Do. Lead and mentor a development team (planning, code reviews) Architect and implement microservices using Java 17 (Spring/Spring Boot preferred) Own technical design, API design, and system integration patterns Build, maintain, and improve CI/CD pipelines and automated deployments Deploy and operate applications on AWS (EC2-based deployments); collaborate with DevOps Ensure robust database design and performance with relational databases Drive test automation, code quality, observability (logging/metrics), and incident response Participate in Agile/Scrum ceremonies and collaborate with product owners and QA Troubleshoot production issues and implement long-term fixes Communicate technical trade-offs and roadmap to stakeholders What Were Looking For. 5-7 years of professional experience leading development teams (team lead, tech lead, or similar) Strong hands-on Java development experience targeting Java 17 Proven experience designing and building microservice architectures Experience deploying and handling applications on AWS EC2 Solid knowledge of relational databases (schema design, SQL tuning) Practical experience building and operating CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, or similar) Familiar with containerization (Docker); Openshift/Redhat experience is a plus Strong understanding of Agile / Scrum methodologies and experience working in Scrum teams Excellent communication, collaboration, and mentoring skills Bachelor s degree in Computer Science, Engineering, or equivalent (or equivalent experience) Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You ll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Experience in handling Ex India International Ticketing Basic Visa Knowledge Exposure in handling Implant Group is advantage Teamwork and openness to feedback This role is based out of our client location at Bellandur Bengaluru. This role works from Monday to Friday from 9 AM - 6 PM // 11 AM - 8 PM. It may also require working on Saturdays basis business requirement Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role: We re looking for a skilled Data Engineer to join our CX Data Operations team within the BI Platform Engineering organization. In this role, you will support the development and optimization of data pipelines that power customer experience (CX) insights across survey programs such as CSAT, NPS, and custom initiatives. You ll work closely with analysts, product owners, and other engineers to ensure scalable, secure, and high-quality data delivery for CX reporting and automation use cases. Your contributions will help drive meaningful decisions through improved data integrity, efficient processing, and platform reliability. Key Responsibilities: Design, build, and maintain robust ETL pipelines for survey and CX-related data Collaborate with analysts to integrate data from multiple sources into Redshift and other downstream platforms Support data ingestion and transformation for survey delivery systems (e.g., Qualtrics) and output layers (e.g., Tableau, email systems) Ensure data quality, lineage, and monitoring are embedded into all pipeline processes Participate in Agile ceremonies, sprint planning, and code reviews as part of the engineering lifecycle Support the evolution of data models that align to CX analytics and platform needs Contribute to documentation and knowledge sharing across teams Qualifications: 4-6 years of experience in Data Engineering and Analytics 2-3 years of hands-on experience with AWS Cloud services (e.g., Redshift, S3, Lambda, Glue) Strong proficiency in SQL, Python, Shell scripting, and working with large-scale data pipelines Deep understanding of data warehousing concepts, ETL frameworks, and data modeling best practices Experience working in Agile or rapid application development environments Familiarity with RESTful APIs, open API development, and service-oriented architecture (SOA) Experience with travel data is a strong plus Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This is a role working for American Express Global Business Travel at an exciting time as the organization seeks to grow its global business, both organically and through acquisition. The Reconciliation Governance Manager will be based in India and will be responsible for managing the overall reconciliation process for the Global entities within Blackline. The person will work in partnership with the various controllers, shared services team and other customers to ensure that reconciliations are being prepared appropriately and in a timely manner. The Reconciliations Manager will play a pivotal role in leading and improving the reconciliation process and ensure that we meet the SOX guidance. What Youll Do Responsible for Oversight over the Reconciliation process of Amex GBT Group and Publish the Reconciliation Status Report on a monthly basis. Co-ordinate with Controllers, Shared services teams and other customers to ensure reconciliations are being prepared appropriately and timely and obtain and provide required information and clarifications. Implementation of relevant standard procedures and practices across the markets in the region with the goal of achieving standardization across markets, wherever possible. Partner with Blackline system team in implementing automation, journal module, and other initiatives Ensure compliance/adherence to reconciliation policy. Provide training, wherever needed to various customers with an aim of improving the quality of reconciliations. Support new acquisitions in Reconciliations Integration into Blackline and adherence to Amex GBT Policies. Obtain an understanding of the local requirements and develop an entity wise comprehensive plan based on the discussion and align the plan with the various internal teams to ensure efficient and Establish relationshipsexecution. Monitoring and reporting the status of reconciliations for Global markets to Senior Management. Build relationships with key points of contact across the processes and other functions both within the company and externally to maintain an understanding of the process context and identify both intra process and cross process improvement. Work with various finance customers in establishing account ownership and dispute resolution What Were Looking For CA/CPA with Minimum 7+ years of relevant professional experience. Candidates with prior experience in a Big4 Audit firm will be given a preference. Background of Reconciliation oversight, internal audit, internal controls and SOX is added advantage. Knowledge of Blackline and Net Suite will be an added advantage. Expert Knowledge of Reconciliations and SOX is required for the role. Candidate who pays attention to detail, takes initiative to broaden his / her knowledge and demonstrates appropriate financial / analytical skills Successfully handles multiple tasks, takes initiative to improve individual own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks Gives evidence of being a strong team player, collaborates with others within and across teams, encourages other team members to participate and chip in and acknowledges others contributions Communicates what is relevant and important in a clear and concise manner and shares information / new ideas with others. Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues. Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value. Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others opinions and presents persuasive recommendations. Penchant for accuracy yet pragmatic Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Senior Internal Auditor position will be responsible for performing Information Technology (IT) audits of critical systems and infrastructure in compliance with Company policies, the Internal Audit Charter and the IIA s Standards for the Professional Practice of Internal Auditing. The position will be responsible for performing internal audit (IA) engagements and assist in planning and resolving a risk-based audit scope and work program, delivering audit results, and producing high-quality audit reports. The position reports directly to the IT Director, Internal Audit. What You ll do Perform control reviews that include processes related to system development standards, operating procedures, system access security and control, program organizational change, backup and disaster recovery, and system maintenance. Lead the execution of IT and operational internal audit activities including risk assessments, scoping, planning, fieldwork, testing, and reporting. Constructively work with Business Unit leadership and Internal Audit teams to identify improvement areas, agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is responding timely to address deficiencies that jeopardize the achievement of its objectives. Guide the development and implementation of data analytical audit techniques. Provide briefs to, and lead discussion with, management on all audit issues during the closing meeting. Work with co-source partners in performing IT audits and other assignments, as required. Assist in the annual IT risk assessment and ranking of the information technology environment. Perform activities related to internal controls compliance control design and test of operating effectiveness. Lead the execution of appropriate testing strategies and plans to enable management to assess the operating effectiveness of IT general and other controls over financial reporting. Work with co-source partners in performing IT SOX controls and other assignments, as required. Constructively work with management to identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses. Ensure effective coordination with the external auditors to ensure they can place optimal reliance on Internal Audit s IT compliance-related work and facilitate the sharing of process and testing documentation. What Were looking for Bachelor s degree in Computer Science or Accounting or equivalent with 4-6 years experience auditing information systems including audit, planning, execution and workpaper documentation. CISA, CISSP, CIA or CPA required or equivalent. Risk management and analysis from an IT specific background. Ability to handle multiple assignments and deadlines. Higher level knowledge of IT security and application development Strong expertise in one or more of the following areas of technology: Infrastructure (e.g. servers, storage, O/S), Network, Information Security, Application Development or Support, Application/Database Architecture. Experience building data analytic procedures and using them on audit or investigative initiatives. Familiarity with data visualization tools (e.g., Tableau)/data analytical tools (e.g., ACL, IDEA, Python) desirable but not required. Experience with database management systems, data warehousing, query languages, report generators desirable but not required. Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!
Retain clients and establish strong, enduring connections Improve profitability through revenue growth and cost reduction Identify and plug volume leakages Expand existing relationships for incremental transactions and volume both regionally and globally Increase hotel adoption and drive the usage of OBT Work together with internal and external collaborators to achieve flawless goal execution Conduct comprehensive client reviews at local, regional, and global levels Effectively handle customer issues Address other ad-hoc account-specific requirements What We re Looking For Bachelor s degree or equivalent experience in business, sales, or account management Ability to take initiative in a dynamic, constantly-changing industry and embrace a versatile approach Skills in making decisions based on data and possessing a strong commercial competence Experience working with large multi-national companies in the B2B space Strong customer service orientation and ability to develop robust partnerships Entrepreneurial approach with a hunger for growth Outstanding work ethic, with the ability to address granular issues while keeping the big picture in mind Experience with SFDC is a plus Travel experience is strongly recommended but not mandatory Ability to travel periodically as required by clients Report on regional sector goals through business reviews Set up data hierarchies and consolidate regional/global data Monitor and report on costs, service performance, customer happiness, trends, and savings opportunities for the region Introduce new and upgraded products and services to boost programs and decrease total cost of ownership
To own the customer onboarding / migration experience with the customer, internal stakeholders, team and third parties where applicable, including other internal and external projects as needed Focuses on the customer and the implementation of regional / global projects, utilizing GBT project documents and following the SID implementation process Ensures project handover and readiness assessments with Solutions Design teams are completed, ensuring any risks, actions and follow up items are documented Designs the work breakdown structure and resources required for the project, ensuring roles and responsibilities internally and externally are clearly defined Ensures all customer requirements have been adequately understood and documented for onward teams (e.g., units, deployment, traveler care) to action Develops and manages detailed project plans and ensures the scope and approach is understood and aligned / signed off by all stakeholders Creates a positive, happy, and fun environment internally and externally to help drive partnership and project success Empowered to manage the project performance, while ensuring project status, milestones, changes, risks, issues, assumptions, decisions, and dependencies are clearly communicated Responsible for ensuring that E2E testing is completed, documented, and corrected successfully, on time and to a high quality as defined by the global testing plan Responsible to determine project call structure and manage Stakeholder calls Attends and contributes to team calls, sharing experiences, ideas for process improvements and supporting others as needed within the team What We re Looking For A passion for working directly with customers and strong relationship building Understanding of GBT and corporate travel Ability to work in a fast-paced matrix environment including managing across multiple geographies, functions & time zones. A positive, can do attitude Able to motivate a project team and manage under pressure Business English mandatory - multi-lingual capability advantageous Excellent relationship building, influencing, negotiating, communication and presentation skills Ability to clearly articulate an accountability, then hold people accountable Commercial awareness and strong relationship building skills Excellent organizational skills of multitasking, advance planning, and time management Ability to drive change in the face of possible resistance Effective time management, multi-tasking prioritization skills Strong active listening and facilitating skills High degree of problem solving and decision-making and ability to adapt to changing priorities Flexibility and the ability to adapt to change Ability to understand and manage projects Happy to be challenged and to challenge people and processes Experience collaborating across multiple functional groups and with operational SME s