Responsibilities Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat, Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively Gather and document customer requirements accurately, ensuring clear communication between customers and internal teams, Collaborate with cross-functional teams to ensure timely resolution of customer issues and requirements, Maintain detailed records of customer interactions and transactions Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer experience, Adhere to company policies and procedures at all times, Requirements 6 months to 1 Year of experience in a customer service or semi-voice support role Excellent communication skills, both verbal and written (Hindi and English), Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment, Proficiency in MS Office and CRM software, Ability to work effectively both independently and as part of a team, Flexibility to work occasional evenings or weekends as needed, Open for Work from Office,
Responsibilities: Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat. Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively. Gather and document customer requirements accurately, ensuring clear communication between customers and internal teams. Collaborate with cross-functional teams to ensure timely resolution of customer issues and requirements. Maintain detailed records of customer interactions and transactions. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer experience. Adhere to company policies and procedures at all times. Requirements: 6 months to 1 Year of experience in a customer service or semi-voice support role. Excellent communication skills, both verbal and written (Hindi and English). Strong problem-solving abilities and attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in MS Office and CRM software. Ability to work effectively both independently and as part of a team. Flexibility to work occasional evenings or weekends as needed. Open for Work from Office.
Responsibilities: We are looking for a motivated Lead Generation Intern to support our sales and marketing efforts by identifying leads, executing email campaigns, and managing CRM data. Responsibilities: Researching potential leads, qualifying and maintaining a structured lead list. Work with the sales and marketing teams to develop lead generation strategies and increase pipeline opportunities. Assisting with email marketing content. Assist in creating, scheduling, and executing email marketing campaigns. Collaborate on crafting compelling and personalized email content to engage potential leads and existing clients. Performing data entry for CRM accuracy and accessibility. Preferred qualifications are enrolment or recent graduation in Marketing, Business, or Communications, with familiarity in CRM tools (e.g., HubSpot, Salesforce), Microsoft Office, and basic lead generation tools. Personal Attributes: Self-motivated and able to work independently as well as in a team environment. Curious and eager to learn about lead generation and data management. Proactive problem-solver who can identify and address challenges quickly. Ideal candidates will have strong analytical, organizational, and communication skills, with a proactive and curious approach to problem-solving. **This internship offers hands-on experience in Lead generation and data management, with potential for future employment based on performance.
Job Summary We are seeking a skilled and detail-oriented Frontend Developer with strong expertise in HTMX , Tailwind CSS , AG Grid , and HighCharts to join our growing team. The ideal candidate will be responsible for translating high-fidelity Figma designs into dynamic, responsive, and maintainable front-end interfaces using modern development best practices. You will work closely with UI/UX designers, backend engineers, and product stakeholders to build feature-rich data applications and dashboards that are both performant and visually polished. Key Responsibilities Figma to HTMX/Tailwind Conversion Accurately convert Figma design prototypes into clean, responsive HTML using HTMX and Tailwind CSS . Ensure pixel-perfect implementation with a strong emphasis on layout, spacing, and UI interactivity. Maintain accessibility and responsiveness across devices and browsers. AG Grid Integration Implement advanced AG Grid tables to support data-heavy use cases such as sorting, filtering, grouping, pagination, and inline editing. Customize grid behaviors using AG Grid’s API and ensure optimal performance on large datasets. Integrate backend endpoints with AG Grid for real-time data interaction using HTMX. HighCharts Implementation Design and implement interactive HighCharts visualizations including line, bar, pie, area, and custom charts. Ensure charts are responsive, accessible, and follow best practices in data visualization. Collaborate with data teams to dynamically bind backend data into charts via HTMX and minimal JS where necessary. HTMX-Based Interactions Develop dynamic front-end behaviors using HTMX for seamless partial page updates without full-page reloads. Implement server-driven UI updates with progressive enhancement principles. Required Skills And Qualifications Proficient in HTMX and its integration with backend endpoints (e.g., Django, Flask, FastAPI, etc.) Strong experience with Tailwind CSS and building responsive, modern UIs. Solid hands-on knowledge of AG Grid for advanced tabular data displays. Experience with HighCharts (or similar charting libraries such as Chart.js, D3) in building complex dashboards. Familiarity with Figma and ability to interpret design specs into functional frontend components. Good understanding of HTML5, modern CSS, and basic JavaScript where needed. Experience working with RESTful APIs and server-rendered applications. Version control with Git and collaboration via GitHub/GitLab. Work mode and shift : Remote, US working hours. Relevant experience : 3 years What We Offer Competitive salary or contract rate. Flexible working hours and remote work options. Opportunity to work on impactful data-driven applications. Collaborative and supportive development environment. Access to the latest tools and resources.
Job Summary: We are seeking a proactive and detail-oriented HR Executive with 1 to 1.5 years of experience in an HR Generalist role. The ideal candidate will support key HR functions, including recruitment coordination, onboarding, employee engagement, HR operations, and compliance. This role offers a great opportunity to grow into a well-rounded HR professional in a dynamic and fast-paced environment. Key Responsibilities: Support end-to-end recruitment activities: screening resumes, scheduling interviews, and coordinating with hiring managers. Assist in employee onboarding and induction processes to ensure a smooth experience for new joiners. Handle employee documentation, HRIS data entry, and maintain up-to-date records. Support payroll inputs, attendance tracking, and leave management processes. Assist in the execution of employee engagement initiatives, team activities, and surveys. Support in preparing HR reports, MIS, and dashboards for internal reviews. Address employee queries related to HR policies and processes. Coordinate with internal stakeholders for HR compliance and audits. Contribute to HR process improvement and automation initiatives. Key Skills & Competencies: Basic knowledge of core HR functions (recruitment, onboarding, employee lifecycle). Good understanding of Indian labor laws and HR compliance is a plus. Strong communication and interpersonal skills. Detail-oriented with strong organizational and coordination ability. Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HRMS/HRIS systems preferred. Qualification: Bachelor’s or Master’s degree in HR, Business Administration, or a related field. 1 to 1.5 years of experience in an HR Generalist or similar role. Why Join Us? Opportunity to work across multiple HR functions Collaborative work environment 5 day working. Sat/Sunday Off Insurance Benefit
Job Summary We are seeking a proactive and detail-oriented HR Executive with 1 to 1.5 years of experience in an HR Generalist role . The ideal candidate will support key HR functions, including recruitment coordination, onboarding, employee engagement, HR operations, and compliance. This role offers a great opportunity to grow into a well-rounded HR professional in a dynamic and fast-paced environment. Key Responsibilities Support end-to-end recruitment activities: screening resumes, scheduling interviews, and coordinating with hiring managers. Assist in employee onboarding and induction processes to ensure a smooth experience for new joiners. Handle employee documentation, HRIS data entry, and maintain up-to-date records. Support payroll inputs, attendance tracking, and leave management processes. Assist in the execution of employee engagement initiatives, team activities, and surveys. Support in preparing HR reports, MIS, and dashboards for internal reviews. Address employee queries related to HR policies and processes. Coordinate with internal stakeholders for HR compliance and audits. Contribute to HR process improvement and automation initiatives. Key Skills & Competencies Basic knowledge of core HR functions (recruitment, onboarding, employee lifecycle). Good understanding of Indian labor laws and HR compliance is a plus. Strong communication and interpersonal skills. Detail-oriented with strong organizational and coordination ability. Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HRMS/HRIS systems preferred. Qualification Bachelor’s or Master’s degree in HR, Business Administration, or a related field. 1 to 1.5 years of experience in an HR Generalist or similar role. Why Join Us? Opportunity to work across multiple HR functions Collaborative work environment 5 day working. Sat/Sunday Off Insurance Benefit
Job Summary: We are seeking a proactive and detail-oriented HR Executive with 2 to 3 years of experience in an HR Generalist role. The ideal candidate will support key HR functions, including recruitment coordination, onboarding, employee engagement, HR operations, and compliance. This role offers a great opportunity to grow into a well-rounded HR professional in a dynamic and fast-paced environment. Key Responsibilities: Support end-to-end recruitment activities: screening resumes, scheduling interviews, and coordinating with hiring managers. Assist in employee onboarding and induction processes to ensure a smooth experience for new joiners. Handle employee documentation, HRIS data entry, and maintain up-to-date records. Support payroll inputs, attendance tracking, and leave management processes. Assist in the execution of employee engagement initiatives, team activities, and surveys. Support in preparing HR reports, MIS, and dashboards for internal reviews. Address employee queries related to HR policies and processes. Coordinate with internal stakeholders for HR compliance and audits. Contribute to HR process improvement and automation initiatives. Key Skills & Competencies: Basic knowledge of core HR functions (recruitment, onboarding, employee lifecycle). Good understanding of Indian labor laws and HR compliance is a plus. Strong communication and interpersonal skills. Detail-oriented with strong organizational and coordination ability. Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HRMS/HRIS systems preferred. 2 to 3 years of experience in an HR Generalist or similar role. Why Join Us? Opportunity to work across multiple HR functions Collaborative work environment 5 day working. Sat/Sunday Off Insurance Benefit Only people interested to WFO can apply.
Team Supervision: Lead, mentor, and supervise a team of customer support representatives to meet and exceed performance metrics (e.g., CSAT, response time, resolution time). Training & Development: Provide ongoing training, performance feedback, and professional development opportunities for team members. Performance Monitoring: Track team KPIs, generate reports, and implement improvement strategies. Escalation Handling: Manage complex or escalated customer issues with professionalism and efficiency. Process Improvement: Identify trends and propose improvements to processes, policies, and systems to enhance the customer experience. Collaboration: Work closely with other departments (e.g., Sales, Product, Engineering) to ensure customer issues are resolved quickly and thoroughly.
We are searching for a motivated Accounting Assistant who is an excellent multi-tasker with exceptional communication and time management skills. Accounting Assistants can expect to assist the Accounting department with data entry, processing, and recording transactions, updating the ledger, assisting with audits or fact-checking, and preparing budgets and reports. You should be thorough, accurate, and honest with good bookkeeping skills. To be a successful Accounting Assistant, you should have an understanding of basic Accounting principles and proficiency with computers and software, such as MS Excel & QuickBooks. You should be trustworthy, efficient, and organized. We are hiring a Junior Accounts Executive with QuickBooks expertise and knowledge of US taxation. Responsibilities Providing support to the Accounting Department. Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc. Handling communications with clients and vendors via phone, email, and in-person. Processing transactions, issuing checks, and updating ledgers, budgets, etc. Preparing financial reports. Assisting with audits, fact checks, and resolving discrepancies Responsibilities include client onboarding, AR/AP management, bank & credit card reconciliation, third-party reconciliation (Amazon, Shopify, PayPal), sales & payroll tax compliance, 1099 preparation, budgeting, and monthly reporting. Knowledge of NPO accounting is a plus. Requirements B.Com/M.Com or equivalent, 1–2 years accounting experience (US clients preferred), proficiency in QuickBooks (Online & Desktop), strong Excel skills, and attention to detail. Shift: US Timings (Night Shift) | Location: Remote 📧 Apply to nagarjuna@proziod.com
Job Title: Frontend Developer – Trainee Location: Remote Engagement Model: Stipend-based Trainee Program (3 months) Stipend: ₹8,000 per month Working Hours: US / Australia Shift About The Role We are looking for enthusiastic and motivated fresh graduates (or candidates with up to 1 year of experience) to join our team as Frontend Developer – Trainees . This is an excellent opportunity to gain hands-on experience in modern frontend development, work on live projects, and kickstart your career in software development. Engagement Model First 3 Months (Training Period) Candidate will join as a Trainee with a stipend of ₹8,000 per month . Training will focus on practical exposure, skill enhancement, and real-time project experience. Post 3 Months Based on client interview and performance evaluation , candidates will be considered for a full-time opportunity with salary . Key Responsibilities Learn and work with modern frontend technologies including HTMX, Tailwind CSS, AG Grid, and HighCharts . Develop and maintain responsive user interfaces from Figma designs. Collaborate with senior developers, designers, and backend teams to deliver project requirements. Write clean, maintainable, and well-documented code. Continuously improve skills and adapt quickly to project needs. Key Skills & Eligibility Fresh graduates or candidates with up to 1 year of experience are eligible. Basic knowledge of HTML5, CSS, JavaScript fundamentals. Familiarity (even at a basic level) with HTMX, Tailwind CSS, AG Grid, and HighCharts (training will be provided). Strong problem-solving attitude and eagerness to learn new technologies. Willingness to work in Remote US/Australia working hours shift . Good communication and teamwork skills. Why Join Us? Hands-on training with real-time project exposure. Mentorship from experienced developers. Opportunity to transition into a full-time role post successful training. Growth-oriented environment to kickstart your IT career. How To Apply Interested candidates can share their updated resume with the subject line “Application for Frontend Developer – Trainee” at: 📩 nagarjuna@proziod.com
Responsibilities: We are looking for a motivated Lead Generation Intern to support our sales and marketing efforts by identifying leads, executing email campaigns, and managing CRM data. Responsibilities: Researching potential leads, qualifying and maintaining a structured lead list. Work with the sales and marketing teams to develop lead generation strategies and increase pipeline opportunities. Assisting with email marketing content. Assist in creating, scheduling, and executing email marketing campaigns. Collaborate on crafting compelling and personalized email content to engage potential leads and existing clients. Performing data entry for CRM accuracy and accessibility. Preferred qualifications are enrolment or recent graduation in Marketing, Business, or Communications, with familiarity in CRM tools (e.g., HubSpot, Salesforce), Microsoft Office, and basic lead generation tools. Personal Attributes: Self-motivated and able to work independently as well as in a team environment. Curious and eager to learn about lead generation and data management. Proactive problem-solver who can identify and address challenges quickly. Ideal candidates will have strong analytical, organizational, and communication skills, with a proactive and curious approach to problem-solving. **This internship offers hands-on experience in Lead generation and data management, with potential for future employment based on performance.
You are a detail-oriented and proactive IT & Office Administrator responsible for overseeing the IT infrastructure and managing office operations. Your role includes maintaining IT systems, providing user support, ensuring office efficiency, and coordinating administrative tasks. The ideal candidate should be tech-savvy, organized, and capable of multitasking in a fast-paced environment. In terms of IT Administration, you will be responsible for managing and maintaining IT infrastructure, including hardware, software, networks, and security systems. Your duties will involve installing, configuring, and troubleshooting computers, printers, and other office equipment. Providing technical support to employees for software, hardware, and connectivity issues, monitoring system performance, ensuring data security through backups and antivirus management, and coordinating with external vendors for IT support, upgrades, and procurement are also key aspects of this role. Additionally, you will be required to implement and maintain IT policies, manage access controls, email accounts, and user credentials for employees, and assist in software licensing, procurement, and renewal. Regarding Office Administration, you will oversee daily office operations to ensure a smooth and efficient work environment. This includes managing office supplies, vendor relations, and facility maintenance, as well as assisting in organizing company events, meetings, and conferences. Handling incoming and outgoing correspondence, such as emails, calls, and mail, and maintaining office security, visitor management, and employee access systems are also part of your responsibilities. To qualify for this position, you should hold a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Ideally, you should have 0 to 6 months of experience in IT support and office administration. Strong understanding of IT systems, networking, and troubleshooting, proficiency in Microsoft Office Suite, Google Workspace, and IT support tools, excellent organizational and multitasking skills, strong problem-solving ability with attention to detail, ability to handle confidential information with integrity, good communication skills, and a customer service-oriented approach are essential requirements. This role is based in Hoodi near Whitefield (Bangalore) and requires working from the office.,
You are a detail-oriented and proactive IT & Office Administrator responsible for overseeing the IT infrastructure and managing office operations. Your role includes maintaining IT systems, providing user support, ensuring office efficiency, and coordinating administrative tasks. The ideal candidate is tech-savvy, organized, and capable of multitasking in a fast-paced environment. In terms of IT Administration, you will manage and maintain the IT infrastructure, which includes hardware, software, networks, and security systems. It will be your responsibility to install, configure, and troubleshoot computers, printers, and other office equipment. Providing technical support to employees for software, hardware, and connectivity issues will be part of your daily tasks. Monitoring system performance, ensuring data security through backups, and managing antivirus systems are critical aspects of this role. You will also coordinate with external vendors for IT support, upgrades, and procurement, as well as implement and maintain IT policies to ensure compliance with company standards. Managing access controls, email accounts, and user credentials for employees, as well as assisting in software licensing, procurement, and renewal, are additional responsibilities. Regarding Office Administration, you will oversee daily office operations to ensure a smooth and efficient work environment. Managing office supplies, vendor relations, and facility maintenance will be part of your duties. You will also assist in organizing company events, meetings, and conferences, as well as handle incoming and outgoing correspondence, including emails, calls, and mail. Maintaining office security, visitor management, and employee access systems will also fall under your purview. The ideal candidate for this position should possess a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, along with 1-2 years of experience in IT support and office administration. Strong understanding of IT systems, networking, and troubleshooting is essential, as well as proficiency in Microsoft Office Suite, Google Workspace, and IT support tools. Excellent organizational and multitasking skills, strong problem-solving ability with attention to detail, ability to handle confidential information with integrity, good communication skills, and a customer service-oriented approach are also required. This role requires working from the office.,
Hiring – Customer Support Intern (3-Month Internship) Proziod Analytics Pvt Ltd is seeking passionate and dedicated Customer Support Interns to join our team for a 3-month internship at our Bengaluru office. This is an excellent opportunity to gain hands-on experience in customer support, develop communication skills, and explore growth opportunities in a dynamic work environment. Position: Customer Support Intern Duration: 3 Months Stipend: ₹5,000 – ₹8,000 per month Location: Proziod Analytics Pvt Ltd., Tower-B, 2202, Ardente Office One, 2nd Floor, ITPL Main Rd, Hoodi, Bengaluru (Work From Office) About the Role As a Customer Support Intern, you will play a key role in assisting customers and ensuring a seamless experience. You’ll interact with customers across multiple channels, address their concerns, and work with internal teams to provide effective solutions. Key Responsibilities Respond promptly to customer queries via calls, emails, and chats Provide accurate solutions and support to customer issues Maintain detailed documentation of interactions Assist in enhancing customer satisfaction and experience Collaborate with cross-functional teams to resolve concerns efficiently ✅ What We’re Looking For Fluent in English and Hindi (mandatory) Excellent communication and interpersonal skills Positive attitude and problem-solving mindset Ability to handle customer concerns with patience and empathy Eagerness to learn, adapt, and grow in a professional environment Prior experience is a plus, but not required Preferred Qualifications BBA / B.Com / Any Graduate Perks & Benefits Gain practical experience in customer support operations Work in a fast-paced and collaborative environment Opportunity for full-time employment based on performance Receive mentorship and professional development guidance Apply Now Send your resume to [email protected] Use the subject line: Customer Support Internship – [Your Name] Take the first step toward building your career with Proziod Analytics!
We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. (VLSI, Embedded, IT Skills) HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. You will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on the company’s careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Requirements Proven work experience as an HR Recruiter or similar role Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Understanding referral programs Solid verbal and written communication skills Sound judgement BSc in Human Resources Management, Organizational Psychology or relevant field
As a Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders, modifications, and escalating complaints across various communication channels. Your role will require you to maintain a calm and professional demeanor, especially in challenging customer situations. Your work experience should ideally range from 1 to 2 years. Key Responsibilities: - Maintain a positive, empathetic, and professional attitude towards customers. - Respond promptly to customer inquiries. - Communicate with customers through different channels. - Acknowledge and resolve customer complaints. - Demonstrate in-depth knowledge of the products to effectively answer customer questions. - Process orders, forms, applications, and requests. - Keep detailed records of customer interactions, transactions, comments, and complaints. - Collaborate and communicate with colleagues when necessary. - Provide feedback on the efficiency of the customer service process. - Ensure customer satisfaction and deliver professional customer support. - Handle inbound customer calls effectively. Qualifications Required: - High school diploma, general education degree, or equivalent. - Ability to remain calm and composed during stressful customer interactions. - Proficiency in using computers. - Prior experience in customer support roles. - Excellent verbal and written communication skills.,
Job Description EXP- 8+ years Expertise in Global WAN network design and implementation at large scale Expertise in LAN/WLAN network design and implementation at large scale Expertise in planning and designing WAN/LAN/Wi-Fi transformation and migration methods. Design, Solution, Build and Deployment Experience on below advanced technologies: VPN technologies - MPLS VPN etc. Routing protocols - BGP, OSPF, EIGRP, ISIS etc. MPLS & Multicast technologies Route-map, prefix-list, community, policy-based routing Expertise in preparing high quality HLD and LLD design documents. LAN Technologies: VLAN Wi-Fi: Predictive survey, AP design, proficiency in RF Identifying cross functional dependencies Experience in sequencing the activities, scheduling the tasks, and preparing project plan. Experience in planning and conducting vigorous WAN/LAN/WIFI network tests and generating a detailed test report. Technical Expertise Strong knowledge and expertise in developing a Global WAN/LAN/Wi-Fi solution. Strong knowledge and expertise in developing WAN/LAN/Wi-Fi solution. Design and implementation of NNI solution in multi-service providers environment. Expertise in implementing and troubleshooting WAN/WAN Optimizers/LAN/Wi-Fi environments. Good knowledge in WAN, MPLS and Internet technologies Preferable to possess advanced/expert level certifications from multiple vendors like Cisco, Juniper Expertise in design and implementation of management and monitoring technologies like SNMP, NTP, Logging, TACACS, SSH, Telnet Expertise in design and implementation of complex routing involving BGP, MPLS VPNs, route-map, prefix-list and QoS General Acquire knowledge and detailed understanding on customer’s network architecture. Validate Scope of Work and Due Diligence of Data and identify gaps Gather required and detailed information and develop SMTD/MOPS/SOP with complete understanding of customer network architecture. Responsible for giving reverse knowledge transfer to L3/L2 Engineers and getting sign-off from customer and internal stakeholders. Changes management in customer end Network devices for remote management of devices and on boarding of Monitoring tool Develop and maintain architecture diagrams and documents. ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏
We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. Experience in VLSI and IT recruitments. Experience: 2 to 6 years HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we'd like to meet you. You will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on the company's careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Requirements Proven work experience as an HR Recruiter or similar role- 2 to 6 yrs experience Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Solid verbal and written communication skills Sound judgement Degree or MBA in Human Resources Management or Degree in Engineering. Notice period: Immediate to 30 days
JOB Role: AWS Architect Experience Level- 10+ years NP- Immediate to 30 days Job Description Strong experience in application assessment and AWS Cloud migration In IAAS and PAAS including plan, design, implementation and migration of application. Good Experience in infra setup in EC2, Simple Queue Services Good experience AWS PASS Services Like RDS, Lambda, API Gateway, Beanstalk, Storage S3 Good Understanding of VPC and AIM Security Implementation in AWS Good knowledge in Docker, Kubernetes Services, Micro services design Good experience on PowerShell/CLI, python Scripting and ability to automate the manual activities using Power shell or any other scripting language. Should have knowledge about build CI/CD pipelines for the application either using Cloud Native toolsets or DevOps toolsets Strong experience in application development and giving architectural solution. Having good experience in infra setup in AWS. Provide hands on technical support for business applications and processes. Balance of strategic and tactical skills and the ability to work on cross-functional teams. Successful technical consulting and architecture engagements with large-scale customers or enterprises Strong understanding of the Architectural patterns and should be able to make a decision on which pattern to select for the given use case Should be keeping himself up to date on the latest technology trends. ͏Mandatory Skills: Amazon Web Services - AWS .
Job Description EXP- 8+ years § Expertise in Global WAN network design and implementation at large scale § Expertise in LAN/WLAN network design and implementation at large scale § Expertise in planning and designing WAN/LAN/Wi-Fi transformation and migration methods. § Design, Solution, Build and Deployment Experience on below advanced technologies: 1. VPN technologies - MPLS VPN etc. 2. Routing protocols - BGP, OSPF, EIGRP, ISIS etc. 3. MPLS & Multicast technologies 4. Route-map, prefix-list, community, policy-based routing 5. Expertise in preparing high quality HLD and LLD design documents. 6. LAN Technologies: VLAN 7. Wi-Fi: Predictive survey, AP design, proficiency in RF § Identifying cross functional dependencies § Experience in sequencing the activities, scheduling the tasks, and preparing project plan. § Experience in planning and conducting vigorous WAN/LAN/WIFI network tests and generating a detailed test report. Technical Expertise: § Strong knowledge and expertise in developing a Global WAN/LAN/Wi-Fi solution. § Strong knowledge and expertise in developing WAN/LAN/Wi-Fi solution. § Design and implementation of NNI solution in multi-service providers environment. § Expertise in implementing and troubleshooting WAN/WAN Optimizers/LAN/Wi-Fi environments. § Good knowledge in WAN, MPLS and Internet technologies § Preferable to possess advanced/expert level certifications from multiple vendors like Cisco, Juniper § Expertise in design and implementation of management and monitoring technologies like SNMP, NTP, Logging, TACACS, SSH, Telnet § Expertise in design and implementation of complex routing involving BGP, MPLS VPNs, route-map, prefix-list and QoS General: § Acquire knowledge and detailed understanding on customer’s network architecture. § Validate Scope of Work and Due Diligence of Data and identify gaps § Gather required and detailed information and develop SMTD/MOPS/SOP with complete understanding of customer network architecture. § Responsible for giving reverse knowledge transfer to L3/L2 Engineers and getting sign-off from customer and internal stakeholders. § Changes management in customer end Network devices for remote management of devices and on boarding of Monitoring tool § Develop and maintain architecture diagrams and documents. ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)* Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower* Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing* Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management* Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management* Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement* Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏