1470 Capacity Planning Jobs - Page 33

BizOps Engineer II "Overview The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. "

BizOps Engineer II The MarTS BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Hands on experience on SPLUNK and DYNATRACE to build telemetry around service. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.

Join our team as the expert you are now and create your future. Position Summary: As a QA, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review teams performance and recommend performance improvement plan wherever required Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues Responsible for work allocation / distribution to the team and monitor the team work Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required Generate and distribute management reports in accurate and timely manner Perform data analysis for generating reports on periodic basis including adhocs Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes Able to interact with the client effectively Willing to work in night shift / US timings QUALIFICATIONS: 5+ years of industry experience 3+ year Experience in relevant billing functions is a must Proficient in MS Excel and creating Excel macros Strong ability to analyze raw data, draw conclusions and develop actionable recommendations Ability to handle multiple tasks of reporting simultaneously Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Education/Certifications: Graduate in any disclipline. Position Level Associate Country India

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the worlds most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com . Follow us on LinkedIn. THE OPPORTUNITY CONTEXT: Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts in charge of the deployment and operation of the Ivalua Cloud, which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications, and data, as well as IT support for our users. In this context of growth, we are looking for a Senior System Engineer (Windows) to extend our global IT operations team in Pune. ROLE: This is an exciting opportunity for a Senior System Engineer at Ivalua. You will report to the APAC IT Director and serve as a specialist in Windows server management. You will operate as part of the Level 2 support team within the Pune IT Global Service Center. WHAT YOU WILL DO WITH US Manage Windows server operations: installation, configuration, application/software integration (IIS, SQL, etc.), patching, troubleshooting, and decommissioning. Handle incident and problem resolution, vendor escalations, and prepare incident reports. Plan and execute system changes, including coordination, change planning, and stakeholder notifications. Perform regular and on-demand health checks of services/solutions, review capacity planning, and ensure successful execution of backup operations. Collaborate with the global infrastructure team on project rollouts (e.g., new infrastructure components, security hardening, etc.). Work closely with infrastructure teams across EMEA and AMER regions for knowledge sharing, task execution quality checks, escalations, and to perform delegated activities (e.g., server configuration/deployment, troubleshooting, incident management, and standard changes). Provide extended time zone support as needed. Act as the second level of escalation for the Pune L1 team, providing coaching, oversight, and ensuring proper execution of L1 tasks. Escalate to the AMER and EMEA infrastructure teams when required. YOUR PROFILE If you have the following experience and strengths, this role could be a great fit for you: Skills and Experience: 5+ years of server support experience in a similar role. 3+ years of experience working in a production environment or data center with a heterogeneous IT infrastructure. ITIL v3/v4 Foundation certification. Strong expertise in Windows Server Management (Windows Server 2019 and above), Microsoft Active Directory, and Hyper-V virtualization. DevOps experience, comfortable scripting in PowerShell, Bash, YAML, etc. Experience using infrastructure monitoring and supervision tools (Nagios, PRTG, Grafana, etc.) and APM tools like Datadog. Relevant OS certifications. Basic knowledge of SQL database management and SQL queries. Basic understanding of Azure cloud infrastructure services. Basic Cybersecurity knowledge and practices. BE/BTech or Master s degree in Computer Engineering, Computer Science, or a closely related field (or foreign equivalent). Experience in the payments industry is preferred. Experience in the procurement domain is a plus. Soft Skills: Strong written and verbal communication skills; team player with a mindset of continuous learning. Good problem-solving skills, ability to handle stress, and adaptability to changing environments. Excellent documentation and time management skills. WHAT HAPPENS NEXT If your application fits this specific position s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals - apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. Theyre here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), Were a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following ( https: / / www.comparably.com / companies / ivalua) Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. Experience life at Ivalua - check out our captivating video ! Gain insight into our unique company culture and get a glimpse of what its like to work with us. #LI-NS1 #LI-HYBRID

Our Purpose Title and Summary BizOps Engineer II The MarTS BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Hands on experience on SPLUNK and DYNATRACE to build telemetry around service. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.

We are seeking a skilled Backup Administrator to manage and support enterprise backup and storage systems. The ideal candidate will have hands-on experience with backup technologies such as Veritas NetBackup, Veeam, and Dell EMC Avamar, along with solid knowledge of enterprise storage systems including Dell Storage, Data Domain, and VxRail infrastructure. Key Responsibilities: Configure, monitor, and maintain enterprise backup systems including Veritas NetBackup, Veeam, and Avamar. Manage daily backup operations, troubleshoot failures, and perform root cause analysis. Perform regular restore testing and support recovery operations. Maintain and optimize backup policies, schedules, and storage targets across platforms. Administer and maintain Dell EMC Storage, Data Domain, and VxRail infrastructure for backup storage and performance. Ensure high availability and data protection across virtual and physical environments. Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning. Document configurations, procedures, and recovery processes. Participate in planning and execution of storage and backup infrastructure upgrades or migrations. Ensure compliance with data retention policies, audit requirements, and security standards.

Job Title: Front-end Developer About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Details- This role involves hands-on work with micro-frontends and micro app architecture, where you will leverage your expertise in ReactJS, TypeScript, and Next.js. This role will be instrumental in designing modular solutions using Webpack s Module Federation, enabling dynamic injection of micro-frontends at runtime into parent applications, as well as build time packages. This role requires effective coordination with vendors, technicians, clients, and management to ensure robust performance and resource management. performing detailed analysis of various projects and requests; developing designs for projects that have medium to high complexity; formulating procedures; monitoring key performance indicators; and implementing advanced business solutions. It may also integrate systems or operate in a DevOps model depending on the maturity of the organization and/or product Responsibilities- Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business Propose changes to the technical design solutions as applicable Evaluate and align strategic fit solutions across platforms and solutions specific to system hardware and software technologies Understand, participate, review and influence long term capacity planning and technology investments Defining networking requirements Must Have Skills- Bachelor s Degree from an accredited university in Computer Science or Engineering in a Technology oriented stream 12 years of technology experience Minimum 2 years of experience in React.js, Typescript, AND Next.js 6 years of experience in identifying technical solutions for complex business problems, identifying the benefits and risks of the solutions and providing recommendations 5 years of Technology experience AWS infrastructure experience required Good to Have Skills- AWS Developer Certification preferred

Job Title Senior Database Administrator Job Description We are seeking a Senior Database Administrator with deep expertise in AWS cloud data services and strong experience supporting healthcare-grade systems . This role will be responsible for managing both on-premises and cloud-based database environments, ensuring high availability, data security, regulatory compliance, and optimal performance. The ideal candidate will be self-driven, technically skilled, and collaborative, with a proven track record in supporting mission-critical data environments in regulated industries. Your role: Database Management Administer AWS RDS, Aurora, DynamoDB , and other AWS-managed database services for a 24x7 production environment. Maintain and support legacy on-premise SQL Server environments and coordinate migrations to newer versions and cloud platforms. Monitor and manage SQL Agent jobs , troubleshoot job failures, and maintain operational continuity. Perform regular maintenance tasks, including backups, patching, schema updates, and deployments . Automate administrative and monitoring tasks through scripts and infrastructure-as-code solutions . Data Security, Availability & Compliance Implement and maintain database security policies, access controls, encryption, and auditing to support healthcare data compliance (e.g., HIPAA). Design and support disaster recovery and high-availability solutions , ensuring alignment with business continuity plans and SLAs . Enforce robust change management and security standards across development, staging, and production environments. Ensure ongoing compliance with healthcare data regulations , including data retention and protection requirements. Troubleshooting & Operational Support Diagnose and resolve database performance and connectivity issues proactively. Provide incident support and root cause analysis for database-related service disruptions. Collaborate with DevOps, application, and infrastructure teams to support and improve end-to-end performance. Database Design & Optimization Participate in the design, normalization, and optimization of database schemas, indexes, and stored procedures. Implement and manage replication, clustering , and failover configurations for high availability and scalability. Conduct capacity planning and make strategic recommendations to ensure system performance under growing workloads. Support development teams with guidance on database best practices during architecture and review phases. Youre the right fit if: Bachelors degree in Computer Science, Information Systems, or a related discipline. 10+ years of hands-on database administration experience, including 3 + years with AWS database services . AWS Certifications such as AWS Certified Database - Specialty , SysOps Administrator , or Cloud Practitioner are preferred. Expert knowledge of SQL Server 2008 R2 to 2019+ , with migration experience to latest platforms. Proficient in AWS RDS, Aurora, DynamoDB , and AWS shared responsibility model. Strong expertise in T-SQL , query tuning, stored procedure development, and optimization. Proven experience in SQL Server replication (transactional and merge), clustering, and availability groups. Familiarity with VMware and running SQL within virtualized environments. Hands-on experience with database performance monitoring tools (e.g., SQL Sentry, Datadog). Exposure to BI/data warehousing tools and techniques is a plus. Experience supporting data systems in regulated industries (healthcare, life sciences, etc.), with working knowledge of HIPAA compliance. Excellent communication, collaboration, and documentation skills. Highly motivated, self-starter , with strong ability to multitask in a fast-paced environment. How we work together We believe that we are better together than apart, this means working in-person at least 3 days per week. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here . #LI-EU #LI-Hybrid

Job Skills Required Operations Management Capacity Planning & Resource Optimization Product Development & Engineering Coordination Budgeting & Cost Control Capital Investment Analysis Production Planning & Control Quality Management Systems Data Analysis & Performance Metrics Tracking Policy Formulation & Implementation Strategic Planning & Execution Conflict Resolution & Negotiation

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: As a Systems Engineer at Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world-class service to software development labs and internal departments ensuring our employees can perform at the highest level. We are seeking a detail-oriented Unix/Linux Systems Engineer to support our server operation lifecycle. You will have a strong background in supporting and maintaining Unix/Linux server environments. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation as well as develop and recommend corrective actions Essential Duties and Responsibilities: Administer, monitor, and troubleshooting Unix/Linux based systems (e. g. , HP, AIX, RHEL, Ubuntu, SUSE etc. ) Perform regular system maintenance, updates, and patch management. Maintain system security, user access controls, and data protection strategies. Support backup and disaster recovery solutions and ensure data integrity. Monitor system performance and provide capacity planning recommendations. Troubleshoot complex technical issues and coordinate with cross-functional teams when necessary. Create and maintain up-to-date documentation for infrastructure systems and procedures. Participate in on-call support rotations and handle incident escalation. Collaborate with cross-functional teams to understand application requirements, develop, implement, and maintain scalable and secure solutions that meet the business needs. Implement and maintain security measures to protect systems and data and ensure compliance with industry standards and regulations. Perform day-to-day system administration and tasks for assigned systems. Provide timely problem resolution, incident management, and root cause analysis. Perform duties following all company standards regarding engagement, change management, and escalations. Participate in special projects and perform other duties as required. Develop automations for monitoring, performance optimization, availability, and security of Rocket systems. Required Qualifications: 3+ years of systems administration and operations experience supporting various Unix/Linux server operating systems. Minimum 2 years of hands-on experience in IT operations, with a strong focus on Linux systems and VMware/Nutanix based systems Bachelor s degree in computer science or equivalent. Good written and verbal communication skills; desire and ability to document configurations in support of a larger team. Good interpersonal skills with a strong focus on listening and questioning to derive the best solutions. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability to collaborate with business partners across the organization and within IT Strong analytical and problem-solving abilities Ability to present ideas and concepts in a team environment that values data-driven decisions. Understanding other IT system technologies such as Linux, Cloud, Virtualization. Understanding of ITIL processes. Core Capabilities Customer Service Skills Documentation and Communications Problem solving Technically curious Innovation Travel Requirements: Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity, and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Job : Oracle Database Administrator (DBA): Jobs in Hyderabad (J49162)- Job in Hyderabad Oracle Database Administrator (DBA): (Job Code : J49162) Job Summary BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA Key Skills: Company Description Our client is a global knowledge practice that provides consulting, technology, engineering, management and innovation services to leading businesses, governments, non-governmental organizations and not-for-profits. We focus on gaining, refining and sharing expertise in the energy and utility sector, then provide strategic advice and implement outcome-driven solutions. Working with customers across the utility value chain, we deliver sustainable and lasting improvements to their efficiency and performance, adding value to their bottom line. Demand for power, gas and water is consistently growing as the population of the planet expands. Our goal is to support large consumers of energy and water, and improve the sustainability of resources by increasing efficiency and optimizing existing operations. We also develop commercially successful ways to use renewable resources which deliver transformative advantages for our customers. As demand grows so does opportunity, something Enzen has seized on since its inception in 2006. The business has grown and developed across the globe, with a physical presence in the UK, India, Australia, USA, Spain, Turkey, Middle-East, Africa and Kazakhstan. As we push into the second decade of the company, we`re super-charging our growth by delivering exceptional value and results to our customers. For people with the right mindset, the opportunity to develop and grow in the organization has never been greater. Our expanding solutions, services and geographies mean we`re always on the lookout for individuals who can drive positive change and are hungry for the success and rewards that go with it. Job Description Oracle Database Administrator (DBA): Location Bangalore Responsibilities: Designing, implementing, and maintaining Oracle databases. Ensuring database security, performance, and availability. Performing database backups and recovery procedures. Troubleshooting database issues and performance tuning. Managing database schemas, users, and access. Implementing and maintaining database security policies. Monitoring database performance and capacity planning. Working with developers to optimize SQL queries and database design. Overseeing Oracle Cloud environments. Ensuring optimal performance, security, and integration with existing systems. Collaborating with various departments to support business objectives. Implementing and managing Oracle Cloud solutions. Troubleshooting cloud-related issues. Managing cloud infrastructure and resources. Providing remote technical and functional support to Oracle customers. Troubleshooting and resolving technical and functional issues. Responding to customer inquiries and requests. Translating customer requirements into technical solutions. Monitoring specific queues and ensuring timely resolution of issues. Creating and maintaining documentation for database configurations, procedures, and troubleshooting steps. Assisting with the design and development of database structures and applications. Working with other IT professionals, such as developers and system administrators, to ensure smooth database operations. Skills: Experienced in Oracle Installation, Upgrade and patching with setting up and configuring Oracle databases, including storage structures and user accounts. Experienced in writing and executing SQL, PL/SQL. Experienced in database performance tuning through various techniques like query optimization, index management, and resource allocation. Experienced in developing and implementing backup and recovery strategies to ensure data integrity and availability using Oracle RMAN and SAP tools BRTools. Experienced in database Migration with Oracle provided tools like XTTS, export/import and Goldengate. Experienced in implementing and maintaining security policies to protect sensitive data, including user access control and data encryption Experience with Oracle RAC Experience with Oracle ASM and FS storage Experience with database DR with Data Guard, High Availability with Active Active PR/DR with observer nodes Experience with SAP specific Oracle tools like BRTOOLS (BRBACKUP, BRARCHIVE, BRRESTORE, BRRECOVER, BRSPACE, BRCONNECT) Experienced in identifying and resolving database-related issues, including performance problems, connectivity issues, and data inconsistencies. Experienced in assessing any block level corruption at database files and mitigating it. Experience with Oracle OEM implementation and support for managing, monitoring and alerting oracle infrastructure. Experience in storage monitoring, management and projection management. Experienced Oracle Cloud Infrastructure (OCI) Experience with Oracle PaaS and IaaS services Experienced in cloud security Knowledge of cloud-based architecture.

Job Description Location: Bangalore Department: Information Technology Reports to: Senior Director- Applications and Systems Years of Experience - 12+ Years Position Summary: We are seeking a seasoned IT Infrastructure Architect to lead the design, deployment, optimization, and governance of enterprise IT infrastructure and cloud environments. The ideal candidate will possess deep expertise across data center operations, Storage technologies, Backup Infrastructure, DR, cloud architecture (AWS, Azure, GCP), cybersecurity, network and system design, and IT governance frameworks. This role demands strong leadership, project management acumen, and the ability to align technology with business objectives. Key Responsibilities: Design and maintain scalable, resilient, and secure IT infrastructure Storage, DR and Backup solutions (on-premises, hybrid, and multi-cloud). Primary Responsibilities: Solution Architecture & Design Analyze business and technical requirements to design scalable, secure, and high-performing storage architectures. Select appropriate storage technologies (SAN, NAS, object storage, hybrid/cloud-based storage) based on workload characteristics and performance needs. Design disaster recovery (DR), backup, and high availability (HA) solutions aligned with organizational SLAs and RPO/RTO requirements. Architect backup solutions that ensure reliable data protection for production systems and critical business data. Develop architecture diagrams, data flow models, and technical documentation for storage, backup, and disaster recovery strategies. Implementation & Deployment Lead the deployment of storage infrastructure, including installation, configuration, and integration with compute, network, and cloud environments. Implement backup solutions (e. g. , Veeam, Netbackup) for comprehensive data protection across on-premises and cloud environments. Deploy disaster recovery solutions, ensuring quick and efficient recovery of critical systems in the event of failure. Automate provisioning, configuration, backup schedules, and monitoring tasks using scripting and infrastructure-as-code (IaC) tools. Migrate data from legacy systems to modern storage platforms with minimal disruption, while maintaining backup integrity. Collaborate with DevOps, infrastructure, and application teams to ensure seamless deployment and DR testing. Maintenance & Operations Monitor storage and backup system performance, usage, and capacity to ensure optimal operation. Perform regular system updates, firmware upgrades, patching, and health checks for both storage and backup systems. Troubleshoot and resolve storage, backup, and disaster recovery-related incidents, failures, and performance bottlenecks. Perform regular backup verification to ensure data integrity and restore readiness. Maintain comprehensive backup and disaster recovery documentation, including test logs and recovery procedures. Security & Compliance Implement security best practices for data at rest and in transit, including encryption and access controls for storage and backup systems. Ensure storage, backup, and disaster recovery solutions comply with relevant industry standards and data protection regulations (e. g. , GDPR, HIPAA). Conduct regular audits and participate in security and DR plan reviews to ensure compliance with internal and external requirements. Capacity Planning & Performance Tuning Forecast future storage and backup needs based on growth trends, disaster recovery requirements, and business plans. Optimize storage allocation, backup retention policies, and recovery workflows. Review and enhance backup schedules to ensure minimal data loss in the event of a failure or disaster. Provide recommendations for storage and backup system upgrades and enhancements. Backup & Disaster Recovery (DR) Planning & Testing Design, implement, and maintain disaster recovery (DR) plans to ensure business continuity in case of catastrophic events. Regularly test and validate disaster recovery procedures, including data failover, failback, and system restoration, to ensure reliability. Implement and manage off-site and cloud-based backups for DR readiness. Establish backup retention policies that balance cost, compliance, and recovery needs. Lead post-mortem analysis and continuous improvement initiatives after any backup or disaster recovery event. Collaboration & Support Provide Tier 3 support for escalated storage, backup, and DR-related issues and assist IT support teams in resolving incidents. Work with vendors and third-party support teams to manage hardware/software issues, renewals, and service-level agreements (SLAs) for storage, backup, and DR solutions. Participate in cross-functional meetings to align storage, backup, and DR strategies with enterprise architecture, IT roadmaps, and business continuity plans. Collaborate with cross-functional teams including development, DevOps, and business leaders to align infrastructure with business goals. Manage vendor relationships, SLA performance, and compliance with procurement and governance policies. Security & Compliance Drive implementation of cybersecurity controls, including endpoint protection (EDR/XDR), firewalls, DLP, ZTNA, and compliance tools (ISO 27001, ISO 20000, HIPAA, PCI). Conduct risk assessments and ensure business continuity through BCP/DRP strategies. Documentation & Knowledge Management Prepare and maintain high-level and low-level design documentation (HLD/LLD), SOPs, and runbooks. Create and publish knowledge base (KB) articles in platforms like ServiceNow for support teams. Process Excellence & Automation Drive ITSM adoption (Incident, Problem, Change, Availability, Knowledge Management). Lead automation and optimization initiatives using tools like Python, Power Automate, Azure DevOps. Qualifications: Education: Bachelor s Degree Certifications: Pure Storage Certified Data Storage Associate (formerly, Global Enablement) and Pure Storage Architect Professional. Dell EMC Associate - Information Storage and Management (DCA-ISM). NetApp Certified Data Administrator (NCDA) on ONTAP, Certified Hybrid Cloud Specialist (NHCS). CompTIA Storage+. Microsoft Certified: Azure Solutions Architect Expert AWS Certified Solutions Architect Key Skills & Competencies: 13+ years in IT Infrastructure, Datacenter, Networking, and Cloud Architecture Proven experience in digital transformation, cloud migration (AWS/Azure), and virtualization Strong cybersecurity and compliance domain knowledge Excellent leadership, communication, and stakeholder management skills Deep experience with CRM, UC, Contact Center, and enterprise productivity platforms Preferred Attributes: Hands-on experience with Infrastructure implementation in infrastructure monitoring Ability to engage with CXO-level stakeholders and articulate strategic technology solutions Strong vendor and budget management experience Experience leading ISO/ITIL-based governance frameworks across global/regional operations Committed to diversity and inclusion At Manhattan, it s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SAP Project Manager Professionals in the following areas : 12+ years of experience in SAP, SAP Project Management, Experience in SAP E2E & Roll-Out projects and upgrade projects. Should have SAP HANA upgrade experience and relevant phases during upgrade. Should have experience in any of the functional modules - SAP FI/ LE-MM, SAP WM, SD, PP-QM, etc. Experience in Transition Management, Enhancement / small Project implementation (In Agile Methodology) Should have experience in different phases of Project Life Cycle Requirement gathering, System Design, Configuration, Customization, Integration and Testing, Production Cutover, and Support Responsible for process establishment & rationalization of resources for better billability resulting in optimized resource utilization. Manage the operational tasks, issues & risks for the projects Review the team performance, identify areas of improvement & implement the improvement plans Follow quality standards for the projects and meet organizational / customer quality benchmarks. Improve operational efficiency & work on the opportunities for continuous improvements Maintain close relations with customers to forecast upcoming opportunities and plan accordingly. Regular project review meetings with clients and other stakeholders Project / Program status monitoring & reporting Efficiently manage revenue & cost P&L responsibility with margin targets, revenue recognition, growth, and forecasting. Defining the SLAs for the support engagements, and managing SLA-driven service delivery in a managed services model. Set up the delivery processes, governance model, and Owning SOW (Statement of Work) for project planning, execution, and control. Managing end-to-end ownership for development and Support applications, Capacity Planning, Process Compliance, Knowledge Management, Transition, Project, Problem, Change Management. Engaged in project scoping while providing support for pre-sales and commercial teams in the preparation of proposals and contracts. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Join us as a Software Engineer II at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Software Engineer II you should have experience with: Python development hands on experience. Good knowledge of standard development and build tools, e. g. GIT, Jenkins, Ansible etc. Excellent interpersonal skills - team player and able to mentor junior members of the team. Engineering of Database as Service covering full lifecycle for Automation including Oracle Database Build, Database Decom, Auto Migrations, Database Patching/GI patching process automation and Observability engineering. Risk and compliance management. Tools integration with database and maintenance of configuration standards for full estate- wide use. Familiarity with Agile methodologies and DevOps practices . Hands on experience in Kubernetes, Elastic dashboard creation, Python packages creation, microservices and api creation. Some other highly valued skills may include: Experience of Oracle Enterprise Edition database and supporting infrastructure and options in an enterprise setting Knowledge (Data Guard, RAC, OEM, GoldenGate, OID). Hands-on experience of deploying database workloads into Public Cloud, preferably with certification. Excellent verbal and written communication skills to be able to work in a globally distributed team of both colleagues and business stakeholders. Code versioning (git), JIRA, release management, automated testing and deployment. A team player who takes the initiative and can influence the development of the system and take end to end ownership of deliverables to our colleagues. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Manager Workforce Management (WFM) IGT Solutions Pvt. Ltd. Location : Pune, India Shifts : Rotational (24x7 environment) Company Profile IGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, specializing in the Travel, Transportation, and Hospitality industry. With over 10,000+ travel experts across 15 global delivery centers , IGT delivers cutting-edge services in Application Development, Testing, Analytics, Contact Center Services , and more. We pride ourselves on offering equal employment opportunities and fostering a diverse, inclusive, and harassment-free workplace. Job Summary We are hiring a Manager – Workforce Management (WFM) to lead and manage planning, forecasting, scheduling, and real-time management for our operations. The ideal candidate will have strong analytical skills, hands-on experience with WFM tools like IEX , and the ability to drive performance excellence through data-driven decision-making. Key Responsibilities Manage all aspects of Workforce Management : Capacity Planning, Scheduling, Forecasting, Real-Time Management, and Reporting. Monitor KPIs and ensure performance targets are met. Collaborate with Operations and cross-functional teams. Handle ad-hoc requirements , outages, and schedule adherence. Deliver timely and accurate MIS reports and dashboards. Conduct daily/weekly performance reviews with stakeholders. Drive outlier management and ensure efficiency across metrics. Maintain high data integrity and quality. Generate reports/ad-hoc dashboards to meet client expectations. Proactively identify solutions to mitigate business performance risks. Ensure client and internal reporting requirements are met within TAT and accuracy standards. Candidate Profile Experience in WFM (Planning, Scheduling, Forecasting, Reporting) – mandatory. Hands-on expertise in WFM tools like IEX, Avaya, Verint, or Blue Pumpkin. Proficient in MS Excel ; capable of training teams in Excel reporting. Strong analytical and problem-solving skills. Excellent verbal and written communication ; ability to interact with senior leadership and clients. Decision-maker with the ability to work under pressure in a 24x7 environment. Prior experience as a Manager or equivalent designation in a BPO WFM function is required. Perks and Benefits Inclusive and equitable workplace culture. Global exposure in the Travel & Hospitality industry. Opportunities for upskilling and professional growth. Performance-based recognition and advancement. Equal Opportunity Statement IGT Solutions is an equal opportunity employer. We ensure all employment decisions are made without regard to age, gender, gender identity, sexual orientation, race, religion, disability, veteran status, or any other protected category. If you're a dynamic professional with a passion for workforce planning and optimization, apply now and become a part of our growing team!

Manager Workforce Management (WFM) IGT Solutions Pvt. Ltd. Location : Pune, India Shifts : Rotational (24x7 environment) Company Profile IGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, specializing in the Travel, Transportation, and Hospitality industry. With over 10,000+ travel experts across 15 global delivery centers , IGT delivers cutting-edge services in Application Development, Testing, Analytics, Contact Center Services , and more. We pride ourselves on offering equal employment opportunities and fostering a diverse, inclusive, and harassment-free workplace. Job Summary We are hiring a Manager – Workforce Management (WFM) to lead and manage planning, forecasting, scheduling, and real-time management for our operations. The ideal candidate will have strong analytical skills, hands-on experience with WFM tools like IEX , and the ability to drive performance excellence through data-driven decision-making. Key Responsibilities Manage all aspects of Workforce Management : Capacity Planning, Scheduling, Forecasting, Real-Time Management, and Reporting. Monitor KPIs and ensure performance targets are met. Collaborate with Operations and cross-functional teams. Handle ad-hoc requirements , outages, and schedule adherence. Deliver timely and accurate MIS reports and dashboards. Conduct daily/weekly performance reviews with stakeholders. Drive outlier management and ensure efficiency across metrics. Maintain high data integrity and quality. Generate reports/ad-hoc dashboards to meet client expectations. Proactively identify solutions to mitigate business performance risks. Ensure client and internal reporting requirements are met within TAT and accuracy standards. Candidate Profile Experience in WFM (Planning, Scheduling, Forecasting, Reporting) – mandatory. Hands-on expertise in WFM tools like IEX, Avaya, Verint, or Blue Pumpkin. Proficient in MS Excel ; capable of training teams in Excel reporting. Strong analytical and problem-solving skills. Excellent verbal and written communication ; ability to interact with senior leadership and clients. Decision-maker with the ability to work under pressure in a 24x7 environment. Prior experience as a Manager or equivalent designation in a BPO WFM function is required. Perks and Benefits Inclusive and equitable workplace culture. Global exposure in the Travel & Hospitality industry. Opportunities for upskilling and professional growth. Performance-based recognition and advancement. Equal Opportunity Statement IGT Solutions is an equal opportunity employer. We ensure all employment decisions are made without regard to age, gender, gender identity, sexual orientation, race, religion, disability, veteran status, or any other protected category. If you're a dynamic professional with a passion for workforce planning and optimization, apply now and become a part of our growing team!

Role & responsibilities: • Lead, guide, and mentor a team of quality analysts to ensure adherence to quality standards and best practices. • Review, monitor, and evaluate quality metrics, audit findings, and team performance reports. • Drive process improvements, standardization, and calibration to maintain consistency in quality checks. • Act as the escalation point for quality-related issues and provide actionable solutions. • Conduct regular team meetings, one-on-ones, and feedback sessions to drive performance and engagement. • Collaborate with cross-functional teams (Operations, Training, Compliance) to align on quality objectives. • Develop and deliver quality improvement initiatives and training sessions. • Ensure compliance with internal policies and external regulations. • Track KPIs, prepare performance dashboards, and report on quality trends to senior management. Preferred candidate profile: : Minimum 3-4 years of proven experience in leading a team within the quality domain (BPO, KPO, or similar environments preferred). • Strong knowledge of quality frameworks (e.g., Six Sigma, ISO, COPC preferred but not mandatory). • Excellent interpersonal, leadership, and conflict resolution skills. • Strong analytical thinking and attention to detail. • Ability to work under pressure and manage multiple priorities effectively. • Proficiency in MS Excel, PowerPoint, and reporting tools. • Bachelor's degree or equivalent qualification (preferred). Should have managed minimum 15-25 team members

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for Microsoft ExcelMicrosoft PowerPointAdaptable and flexibleAbility to work well in a teamWritten and verbal communicationAgility for quick learningAbility to meet deadlinesWorkforce AnalyticsWorkforce Experience Analytics Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Oracle Solaris Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Infrastructure Engineer/Solaris Admin Project Role Description:Provide technical support for the migration of production and development systems and software products for the configured services running on Solaris Zones which are configured on Veritas cluster.Key Responsibilities:Liaising with the customer technical representatives Provide expert level support to client on Installation of Solaris Operating system, Creation of global and Local zones, LDOMS.Installation and Configuration of Veritas Cluster , Migration of Solaris Zones between DCs , test the changes and handover to customer ,Troubleshoot technical issues, Participate in Problem management reporting , Providing RCA , resolution and documentation in ticketing system Work with teams, vendors and consultants to determine strategy for complex system changes, upgrades and implementations, Develop configuration and procedural documentation. Technical Experience :1.Good understanding of the concepts of system architectures, operating systems.2.Administer Solaris 10 and 11, Veritas Cluster, LDoms, Zones.3.Troubleshooting of issue and vendor coordination4.Volume manager and filesystem management5.Planning, implementation, and upgrade of packages, patches Proactively monitor and health check of servers, manages system resources to assure maximum system performance and appropriate additional capacity for peak periods and growth Perform periodic performance reporting to support capacity planning Necessary action performed on security & risk assessments.6.Plans, configures, and implements features on the Sparc and x86 platform that improve availability, response time, and monitoring of key system metrics. Provides support to the user community-using incident and problem management tools. Must be able to provide 24 x 7 on-call support based on a rotational schedule.7.Ability to write and understand shell script will be an advantage. Professional Attributes :- Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift. Educational Qualification:1 Bachelors degree. 2 ITIL V3/V4 Foundation certified. 3 Sun Certified System Administrator for Solaris 10 or 11 OS.4. Certification on cloud technology will be an advantage Qualification 15 years full time education

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1-3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for Ability to work with minimal supervision and support Operational requirements and objectives.Ability to adapt to workload and multitask with attention to detail in a dynamic environment.Proficient in Verint WFM tool Roles and Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled. Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality. Manage internal and external audit with processes and controls in place. Conduct monthly coaching and performance feedback to their direct reports You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer II "Overview The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works Are you a CI/CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you can Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. " Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Responsibilities: Collaborate closely with development teams to design, build, and deploy reliable and scalable systems while advocating for DevOps practices. Implement and manage CI/CD pipelines to enable continuous integration, automated testing, and continuous deployment of applications. Monitor system performance, conduct capacity planning, and implement optimizations to improve system reliability and performance. Develop and maintain monitoring and alerting systems to proactively detect and address potential issues, ensuring the high availability of applications. Automate manual processes and tasks using scripting and automation frameworks to improve efficiency and reduce human error. Implement infrastructure as code practices, leveraging tools like Docker, Ansible, Terraform, or similar technologies to manage and version infrastructure configurations. Conduct root cause analysis for production incidents, identify remediation strategies, and implement measures to prevent future occurrences. Collaborate with cross-functional teams, including developers, operations, and QA, to drive the adoption of DevOps principles and ensure a smooth software delivery process. Participate in on-call rotations to respond to critical incidents and ensure system availability outside of regular business hours. Continuously evaluate and recommend new tools, technologies, and practices to enhance the DevOps and SRE capabilities of the organization

> If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates. Requisition ID: 75625 Responsibilities Assist in tracking and analyzing foundry production schedules and material flows. Support capacity planning and forecasting activities in collaboration with internal teams. Help identify and resolve supply-demand mismatches through data analysis. Contribute to the development of dashboards and reports to monitor key performance indicators. Participate in continuous improvement initiatives to enhance planning efficiency and data accuracy. Required Experience and Skills Strong analytical and problem-solving skills. Effective communication and collaboration abilities. Familiarity with Excel and interest in learning tools like Tableau or Power BI. Eagerness to learn and grow in a fast-paced, dynamic environment. Attention to detail and a proactive mindset. Education Bachelor s degree in industrial engineering, Supply Chain Management, Business Administration, or a related field (recent graduates encouraged to apply). Desired Experience and Skills Referral Bonus Program Reward (if eligible): Job Segment: Supply Chain, Supply Chain Manager, Industrial Engineer, Network, Telecom, Operations, Engineering, Technology

Job Title: DevOps Engineer Job Level: Mid-Level Report to: DevOps Team Lead Department: Technology Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Mumbai (Night Shift) Job Summary: We are looking for a skilled and motivated DevOps Engineer with 2-3 years of experience to join our Technology Operations team. This role involves working in a rotational shift setup to ensure 24/7 availability, reliability, and performance of our cloud infrastructure and CI/CD pipelines. The candidate will collaborate closely with development, QA, and security teams. Key Responsibilities: Maintain and monitor production infrastructure and services (Linux, AWS, etc.) Manage CI/CD pipelines (GitLab CI, Jenkins, etc.) Automate infrastructure with tools like Ansible, Terraform, or similar Ensure timely resolution of incidents and root cause analysis Implement and monitor system performance metrics and alerts (e.g., Prometheus, Grafana) Perform regular system upgrades, patching, and backups Work in rotational shifts to provide 24/7 support for critical systems. Participate in infrastructure capacity planning and cost optimization. Follow best practices for security, high availability, and disaster recovery. Required Qualifications: Bachelor s degree in computer science, Information Technology, or related field. 2-3 years of hands-on experience in DevOps or System Administration roles. Skills and Experience: Strong knowledge of Linux/Unix system administration. Hands-on experience with AWS cloud infrastructure (EC2, S3, IAM, etc.) Experience with containerization (Docker, Kubernetes) Working knowledge of configuration management tools (Ansible, Chef, Puppet) Experience in writing shell/Python scripts for automation. Familiarity with Git and CI/CD practices. Exposure to monitoring/logging tools like ELK stack, Prometheus, Grafana, etc. Basic understanding of network concepts (DNS, Load Balancer, VPN, etc.) Ability to work in rotational shifts including weekends and night shifts. Excellent troubleshooting, communication, and documentation skills.

Job Title: Business Analyst (GRC) Location: Chennai, Bangalore Experience: 10-15 Years Shift Timings: 9am to 6pm We are seeking a dynamic and detail-oriented Business Analyst with strong experience in Governance, Risk Compliance (GRC) systems and implementations. The ideal candidate will excel in requirement gathering , stakeholder communication , and translating business needs into actionable user stories . Hands-on exposure to Change and Capacity Management processes and proficiency with Azure DevOps (ADO) is essential. Required Skills Qualifications: Proven Business Analyst experience (5+ years), particularly in GRC, Risk, or Compliance environments. Strong experience in requirements elicitation, documentation, and stakeholder management . Hands-on experience in GRC systems implementation and integration . Familiarity with Change Management and Capacity Planning processes. Proficiency in Azure DevOps (ADO) for backlog and sprint management. Strong communication, problem-solving, and analytical thinking skills. Ability to work independently and manage multiple priorities in a fast-paced environment.