At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Sales Enablement Specialist and Global Partner Operations Specialist roles are pivotal in driving operational excellence and sales readiness across NICE Actimize’s global teams and partner ecosystem.The Sales Enablement Specialist focuses on managing enablement programs, onboarding, and content platforms to ensure the sales team is equipped with the knowledge and tools they need.The Global Partner Operations Specialist ensures seamless partner engagement by managing deal registrations, AWS ACE entries, and partner communications.
How will you make an impact?
- Manage quarterly/annual enablement calendars and coordinate with cross-functional teams.
- Administer and publish content on the sales enablement platform, collaborating with PMM and supporting new feature rollouts.
- Maintain and enhance the new sales hire onboarding program and coordinate boot camps.
- Coordinate Know Before You Go (KBYG) sessions for annual sales kickoff and manage session recordings.
- Review and process partner deal registrations and communicate outcomes to partners.
- Manage AWS ACE pipeline entries and ensure accurate tagging and reporting.
- Support partner onboarding, maintain CRM records, and generate monthly operations reports.
- Serve as the operational point of contact for partner queries and support partner enablement webinars.
Have you got what it takes?
- Bachelor's degree or equivalent.
- 2–5 years of experience in sales enablement and software sales environments.
- 3–5 years of experience in channel operations, partner programs, or sales operations.
- Experience with Microsoft tools (Excel, PowerPoint), Salesforce, and sales enablement platforms (Highspot, Allego, Seismic).
- Strong understanding of sales processes, partner ecosystems, and marketplace models (AWS Marketplace, ACE).
- Excellent communication skills and ability to work cross-functionally.
- Project management skills and attention to detail.
- Ability to analyze data and generate actionable insights.
Preferred Experience
- Familiarity with financial crime or risk management software industries.
- Prior experience supporting AWS Marketplace private offers and co-sell initiatives.
- Experience using ticketing platforms like Zendesk, ServiceNow, or Jira.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:
7924
Reporting into:
Manager, Sales Enablement
Role Type:
Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
