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Description
We’re Hiring: Manager / Sr. Manager – Business Operations 📍 Location: Onsite – Gurugram, Haryana 🏢 Company: Fluidech IT Services Pvt. Ltd. 💼 Employment Type: Full-Time 🏢 About Fluidech Fluidech, part of the Esconet Group , is a fast-growing, ISO 9001 and ISO 27001-certified tech consulting company, helping businesses build (Cloud), automate (DevOps), and secure (Cybersecurity) . With over 100+ global clients and award-winning GRC capabilities, we enable enterprises to operate securely and efficiently through scalable IT and cybersecurity solutions. 🎯 About the Role We’re seeking a Manager / Sr. Manager – Business Operations to own and optimize our internal operations. If you’re process-oriented, ISO 9001-savvy, and driven by quality and results—this role offers the chance to work directly with leadership and make a tangible impact across all departments. 🧩 Key Responsibilities Oversee and streamline daily business operations (HR, Finance, Sales, Delivery, Admin) Ensure adherence to SOPs, ISO 9001 standards & process documentation Lead internal audits and close process gaps or non-conformities Collaborate with leadership to drive compliance, reporting & cross-departmental alignment Analyse operational data and generate reports for strategic decisions Coordinate with external auditors for ISO surveillance and compliance reviews Identify & implement process improvement initiatives (Lean/Six Sigma preferred) Train teams on process discipline, quality control, and documentation ✅ Who We’re Looking For 7–12 years of experience in business operations , process management , or quality compliance Proven expertise in ISO 9001:2015 , internal audits, and cross-functional team collaboration Proficiency in MS Office, Google Workspace, ERP/CRM platforms Strong documentation, communication, and problem-solving skills Certifications in ISO 9001 (Lead Auditor/Internal Auditor) or Lean Six Sigma are a big plus Bachelor’s or Master’s in Business Administration, Operations, or related fields 🌟 Why Join Fluidech? Partner directly with the CEO and leadership team Drive business excellence and contribute to company-wide success Be part of a culture that values transparency, ownership, and growth Access to certification sponsorships , employee recognition programs & wellness initiatives 📩 Know someone perfect for this role? Tag them or apply now! DM for queries or send your resume to apoorva.gupta@fluidech.com Show more Show less
