Business Operations Manager

60,000 INR/-month. Experience:

Business Operations Manager

Key Responsibilities1. Product & Support Management

• Understand our online products, services, and workflows in depth.
• Handle incoming support queries related to business operations and ensure timely resolution.
• Act as a bridge between customers, internal teams, and management for issue resolution.

2. Research & Lead Support

• Research information related to business needs, market insights, tools, or platforms as required.
• Provide actionable leads, findings, and summaries to support business decision-making.

3. Team Coordination & Reporting

• Collect regular reports from employees and team members.
• Track task progress and ensure work is moving as per planned schedules and priorities.
• Follow up with teams to resolve delays or blockers.

4. Salary & Metrics Documentation

• Maintain and document salary-related reporting metrics accurately.
• Prepare and share reports with relevant stakeholders in a clear and structured format.
• Ensure data confidentiality and correctness at all times.

5. Basic Design & Visual Support

• Create basic visual assets such as internal reports, simple creatives, or announcements using tools like

  Canva

  or similar platforms.
• Support the team with quick design needs when required.

Required Skills & Qualifications

• Strong understanding of online/digital products and business workflows.
• Excellent research and information-gathering skills.
• Good communication and coordination abilities.
• Experience in documentation and reporting (especially operational or salary-related metrics).
• Basic design skills using tools like

  Canva

  .
• Strong organizational and time-management skills.
• Attention to detail and ability to handle multiple tasks.

Nice to Have

• Experience working with remote teams.
• Exposure to SaaS, EdTech, or online platforms.
• Familiarity with spreadsheets, reporting dashboards, or project management tools.