Job
Description
About Us Chore exists to make every startup and SMB in the world successful. We believe that the more successful startups, the better the world we’ll all experience. We work behind the scenes to help our clients win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, autonomous, and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn. We’re profitable, growing, and ready to scale how we deliver services — not just by hiring more people, but by rethinking the systems that power our work. We’re hiring a Business Operations Lead to build the operating model that takes us from craft to scale, not by doing more manually, but by redesigning the system that delivers value. That’s where you come in. What will you do You’ll design the system that powers how Chore delivers value — a system that makes delivery consistent, efficient, and ready to scale. This isn’t a maintenance role — it’s a builder role at the systems level. The key responsibilities are: Architect and implement Chore’s internal delivery system — including workflows, structures, tooling, and handoffs. These systems are designed with AI in mind from the start — so that what you build today can be easily automated, integrated, or scaled using AI tomorrow Design how we deliver work across areas like onboarding, payroll, and compliance — building systems that are repeatable, automation-ready, and scalable across teams and clients Configure and optimize our internal tools and processes to support system-wide coordination, execution, and visibility Build lightweight automations to reduce manual work and create operational leverage Establish a mindset and rhythm of continuous improvement across the organization — identifying inefficiencies, questioning assumptions, and redesigning systems from first principles Use delivery metrics to uncover systemic weaknesses and prioritize improvements — from team structure to how success is measured Pilot, refine, and roll out systems with real teams and clients — ensuring your work sticks, scales, and gets adopted Build the delivery infrastructure that allows Chore to scale, without scaling complexity, cost, or chaos This role is high-impact: the systems you design will shape how we deliver work across every client we serve, and lay the foundation for automation, efficiency, and scale across the company. You’re a great fit if you... Have 3–8 years of experience in operations, consulting, or systems design at a services company or startup Have redesigned or built internal systems that improved how a business delivers value Think in systems — you understand how tools, people, and workflows connect Default to asking: “what should this look like if we started from scratch?” Can take a fuzzy, high-level goal and turn it into a functioning, adopted system Balance precision with speed — you know when to test and when to ship Are confident in tools like ClickUp and curious enough to learn anything else you need Work independently with high ownership and low ego Can build trust and alignment across teams, even without formal authority Know that designing a great system is only half the job — getting others to adopt it is the other half This role is not for you if... You want to manage people — this is a senior IC role You only want to advise from the sidelines — you’ll be building and executing You’re looking for a clear playbook — this role creates the playbook Role details Title: Business Operations Lead Location: Remote (US time zone overlap required) Type: Full-time, contract position Reporting to: CEO Compensation: Competitive, with equity Why this role matters This role sets the foundation for how Chore scales — and for how we’ll adopt automation and AI not just as tools, but as core enablers of our service model. If you’re excited by the idea of building operational systems that don’t just make things work, but make them work better at scale , we’d love to talk. The Best Parts 🏄♀️ We are fully remote, do not require any travel and have somewhat flexible hours! 🤗 We’re good people who work well together while solving critical problems for awesome startups. Benefits 🌄 Unlimited PTO 💽 WFH stipend up to $250/month (office setup, coffees, co-working space, etc) Additional Notes If shortlisted, you will be required to submit an assignment for evaluation There will be 4 rounds of interviews We will ask for up to 4 former (or current) manager references. If you want us to consider your application, you must apply to the role via this form: https://forms.clickup.com/42034173/f/182rzx-1181753/ZO63U55CUGJ14P2FCE Show more Show less
