About Us Chore exists to kill admin so founders can build their dreams. We are the end of admin. We are the future of business. Every entrepreneur will use Chore. We are a combination services and technology company aiming to own a market. We work behind the scenes to help our clients win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, and autonomous and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn. We are seeking a highly motivated and experienced Head of Customer Success to build and lead our customer success function. This is a critical leadership role that will shape our customer journey, drive retention and expansion, and ensure our clients realize maximum value from their partnership with Chore. As a remote position based outside the US, this role requires a unique blend of strategic thinking, hands-on execution, and exceptional communication and relationship-building skills across different time zones and cultural nuances. The ideal candidate will have a proven track record in customer success leadership within a startup environment, ideally within a services or B2B focused company. You are passionate about helping businesses succeed, have a deep understanding of the startup ecosystem, and are adept at building strong, lasting relationships with founders and their teams. You thrive in a dynamic, fast-paced environment and are comfortable working autonomously and leading a remote team. Key Responsibilities: Define and implement Chore's customer success strategy, focused on driving customer adoption, retention, satisfaction, and growth. Develop and optimize the customer journey from onboarding through ongoing support and renewal. Establish and refine processes and playbooks for proactive customer engagement, issue resolution, and value demonstration. Build and manage a high-performing, remote Customer Success team, fostering a culture of proactivity, empathy, and results. Develop strong relationships with key stakeholders, understanding their business objectives and ensuring Chore is integral to their success. Act as the voice of the customer internally, advocating for their needs and collaborating with sales, operations, and leadership to improve our services and customer experience. Implement and utilize customer success tools and technologies to monitor customer health, track key metrics, and scale our CS efforts. Identify opportunities for account expansion and collaborate with the sales team to drive growth. Develop and deliver QBRs (Quarterly Business Reviews) and other programs to showcase value and drive strategic conversations with clients. Stay informed about industry trends and best practices in customer success, particularly within the startup and back-office services space. What an Ideal Hire Looks Like: Startup Experience: You have navigated the unique challenges and rapid growth of the startup world. You understand the founder mindset and the critical need for efficient and reliable back-office support. Remote Work Expertise (Outside US): You have successfully worked in and potentially led remote teams, ideally while supporting a customer base in a different time zone. You understand the communication strategies and tools needed for effective collaboration and client management in a distributed environment. You are adept at bridging potential cultural or communication style differences. Customer Success Leadership: You have a proven track record of building and scaling customer success functions, developing strategies, and leading teams to achieve measurable outcomes. Services / B2B Experience: Experience in a services company or a B2B SaaS environment where customer relationship management and value realization are paramount. Deep Empathy and Communication Skills: You are genuinely curious about understanding customer needs and challenges. Your communication is clear, proactive, and tailored to your audience, whether it's a busy founder or an internal team member. You are an active listener and a skilled problem-solver. Proactive and Strategic Thinker: You don't just react to issues; you anticipate them. You are constantly thinking about how to improve the customer experience and drive long-term value. Data-Driven Decision Maker: You use data and metrics to understand customer health, measure the effectiveness of your strategies, and identify areas for improvement. Adaptable and Resilient: The startup environment is ever-changing. You are comfortable with ambiguity, can pivot quickly, and maintain a positive attitude in the face of challenges. Strong Business Acumen: You understand the fundamentals of business and how Chore's services contribute to our clients' success metrics. Qualities, Skillsets, and Experiences: 5+ years of experience in customer success or a related client-facing role, with at least 2+ years in a leadership position. Experience working with startup clients is highly preferred. Proven ability to build and manage remote teams. Demonstrated experience in developing and executing customer success strategies. Familiarity with CRM and Customer Success platforms (e.g., HubSpot, Salesforce, Gainsight, ChurnZero). Love of AI. Deep curiosity about the future and new ways of working. Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely. Strong analytical skills and the ability to interpret data to drive action. Experience in the back-office functions (HR, Finance, Compliance, Equity) is a strong plus, but not required. Ability to work independently and manage multiple priorities effectively across different time zones. A Bachelor's degree in a relevant field or equivalent practical experience. Compensation: Compensation is based on your local cost of living and experience but we expect base compensation between $25k-$40k USD with a bonus potential of 25-50% depending on outcomes. Every team member receives equity in Chore. We offer equity on the high side and believe it's critical to building a success long-term business striving to change the world. The Best Parts: We are fully remote and do not require any travel We’re good people who work well together while solving critical problems for awesome startups. DO NOT APPLY ON LINKEDIN, apply here: https://forms.clickup.com/42034173/f/182rzx-1076653/OGRSPVITH6P3U4GLFK Show more Show less

About Us Chore exists to make every startup and SMB in the world successful. We believe that the more successful startups, the better the world we’ll all experience. We work behind the scenes to help our clients win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, autonomous, and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn. We’re profitable, growing, and ready to scale how we deliver services — not just by hiring more people, but by rethinking the systems that power our work. We’re hiring a Business Operations Lead to build the operating model that takes us from craft to scale, not by doing more manually, but by redesigning the system that delivers value. That’s where you come in. What will you do You’ll design the system that powers how Chore delivers value — a system that makes delivery consistent, efficient, and ready to scale. This isn’t a maintenance role — it’s a builder role at the systems level. The key responsibilities are: Architect and implement Chore’s internal delivery system — including workflows, structures, tooling, and handoffs. These systems are designed with AI in mind from the start — so that what you build today can be easily automated, integrated, or scaled using AI tomorrow Design how we deliver work across areas like onboarding, payroll, and compliance — building systems that are repeatable, automation-ready, and scalable across teams and clients Configure and optimize our internal tools and processes to support system-wide coordination, execution, and visibility Build lightweight automations to reduce manual work and create operational leverage Establish a mindset and rhythm of continuous improvement across the organization — identifying inefficiencies, questioning assumptions, and redesigning systems from first principles Use delivery metrics to uncover systemic weaknesses and prioritize improvements — from team structure to how success is measured Pilot, refine, and roll out systems with real teams and clients — ensuring your work sticks, scales, and gets adopted Build the delivery infrastructure that allows Chore to scale, without scaling complexity, cost, or chaos This role is high-impact: the systems you design will shape how we deliver work across every client we serve, and lay the foundation for automation, efficiency, and scale across the company. You’re a great fit if you... Have 3–8 years of experience in operations, consulting, or systems design at a services company or startup Have redesigned or built internal systems that improved how a business delivers value Think in systems — you understand how tools, people, and workflows connect Default to asking: “what should this look like if we started from scratch?” Can take a fuzzy, high-level goal and turn it into a functioning, adopted system Balance precision with speed — you know when to test and when to ship Are confident in tools like ClickUp and curious enough to learn anything else you need Work independently with high ownership and low ego Can build trust and alignment across teams, even without formal authority Know that designing a great system is only half the job — getting others to adopt it is the other half This role is not for you if... You want to manage people — this is a senior IC role You only want to advise from the sidelines — you’ll be building and executing You’re looking for a clear playbook — this role creates the playbook Role details Title: Business Operations Lead Location: Remote (US time zone overlap required) Type: Full-time, contract position Reporting to: CEO Compensation: Competitive, with equity Why this role matters This role sets the foundation for how Chore scales — and for how we’ll adopt automation and AI not just as tools, but as core enablers of our service model. If you’re excited by the idea of building operational systems that don’t just make things work, but make them work better at scale , we’d love to talk. The Best Parts 🏄‍♀️ We are fully remote, do not require any travel and have somewhat flexible hours! 🤗 We’re good people who work well together while solving critical problems for awesome startups. Benefits 🌄 Unlimited PTO 💽 WFH stipend up to $250/month (office setup, coffees, co-working space, etc) Additional Notes If shortlisted, you will be required to submit an assignment for evaluation There will be 4 rounds of interviews We will ask for up to 4 former (or current) manager references. If you want us to consider your application, you must apply to the role via this form: https://forms.clickup.com/42034173/f/182rzx-1181753/ZO63U55CUGJ14P2FCE Show more Show less

Note: apply via the form, not via LinkedIn! About Us Chore exists to kill admin so founders can focus and build their dreams. We are the end of admin. We are the future. We are the better world for every entrepreneur. We work behind the scenes to help our clients win by owning their operations. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, and autonomous and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn. We are looking for stone-cold winner to join our sales team. You will work directly with our CEO to identify targets (i.e. outbound), follow up and nurture, and close/win new customers. We are building a sales and marketing engine, which means that we’re starting to lose track of targets. The ideal person in this role will be very proactive, have perfect written English, is creative, persistent, and can easily consider the wider picture of a sale: I.e. that it’s not just to close the deal today but is the start of a long-term relationship. Accepting applicants outside the United States Some examples of the work you’ll do: Clearly and persuasively communicate Chore's value propositions to prospects. Confidently engage with prospects, address their queries, and close deals. Develop customized sales strategies for different prospects to optimize success rates. Target Market Sales: Excel at selling Chore's offerings to startup founders and early-stage CEOs. Conduct thorough research on prospects to comprehend client needs and pain points accurately. Pipeline Management: Manage the sales pipeline efficiently, ensuring a steady flow of prospects through the buying stages. Employ effective negotiation tactics and strategies to meet or exceed sales quotas. Smoothly transition new clients to account management or customer success teams for optimal onboarding and retention. Respond to EVERY.SINGLE.LEAD. Track metrics. We are data-driven. If you dislike data or expect someone else to build dashboards for you, this is the wrong role for you TLDR: you’re going to own the sales process (and the success thereof). You will also be expected to generate your own leads, along with closing our inbound leads and the leads that you generate leads. This should scare you but also excite you! Qualifications/Skills: Account Executive: 3+ years (Required). US market Sales: 3+ years (Required). You must have experience in both generating and closing your own leads. Proven Track record of being an amazing closer! Bonus points if you have sold SaaS technology products to startup founders. Excellent English language proficiency. Experience with a variety of CRMs. Comfort using outbound campaign tools. Enjoyment being on the cutting edge of technology - how can we leverage technology to leap ahead of our competitors? Self-driven. If you are not going to push yourself, do not apply. Smart, detail-oriented, a multi-tasker with GREAT communication skills! Experience and comfort using the following are ideal but not required: Slack, ClickUp, and Gmail. You are comfortable (and enjoy) working US business hours. You want to join a passionate, fun, and kind team for the long term (2+ years). If you are as good as you think you are, then this is the start of you building out your own sales team! Compensation: Anywhere from $19,000 - $30,000 per year + quarterly commission of (25% - 40%). We offer equity to every Chore team member. If you enjoy the idea of building long-term wealth predicated on your hard work, equity is the way to do it. The Best Parts: 🏄‍♀️ We are fully remote, do not require any travel, and have somewhat flexible hours! 🤗 We’re good people who work well together while solving critical problems for awesome startups. Benefits: 🌄 Unlimited PTO 🎅Selected local Holidays Additional benefits: 💽 WFH stipend up to $250/month (office setup, coffees, co-working space, etc) 📆 Only about two hours of team meetings a week If you want us to consider your application, you must apply to the role via the form. We like fun, making magic 🪄 and changing what it means to be a successful entrepreneur. Join us. You'll learn more and, we expect, have more fun than any other role you've ever had.

About Us Chore exists to kill admin so founders can build their dreams. We are the end of admin. We are the future of business. Every entrepreneur will use Chore. We are a combination services and technology company aiming to own a market. We work behind the scenes to help our clients win. We like efficiency. We geek out on checklists. We are transparent with each other and our clients. We are professional, inclusive, and autonomous and our goal is to provide a culture that fosters long-term success, is reputation & trust-based, fun, and pushes each of us to always learn. We are seeking a highly motivated and experienced Head of Customer Success to build and lead our customer success function. This is a critical leadership role that will shape our customer journey, drive retention and expansion, and ensure our clients realize maximum value from their partnership with Chore. As a remote position based outside the US, this role requires a unique blend of strategic thinking, hands-on execution, and exceptional communication and relationship-building skills across different time zones and cultural nuances. The ideal candidate will have a proven track record in customer success leadership within a startup environment, ideally within a services or B2B focused company. You are passionate about helping businesses succeed, have a deep understanding of the startup ecosystem, and are adept at building strong, lasting relationships with founders and their teams. You thrive in a dynamic, fast-paced environment and are comfortable working autonomously and leading a remote team. Key Responsibilities: Define and implement Chore's customer success strategy, focused on driving customer adoption, retention, satisfaction, and growth. Develop and optimize the customer journey from onboarding through ongoing support and renewal. Establish and refine processes and playbooks for proactive customer engagement, issue resolution, and value demonstration. Build and manage a high-performing, remote Customer Success team, fostering a culture of proactivity, empathy, and results. Develop strong relationships with key stakeholders, understanding their business objectives and ensuring Chore is integral to their success. Act as the voice of the customer internally, advocating for their needs and collaborating with sales, operations, and leadership to improve our services and customer experience. Implement and utilize customer success tools and technologies to monitor customer health, track key metrics, and scale our CS efforts. Identify opportunities for account expansion and collaborate with the sales team to drive growth. Develop and deliver QBRs (Quarterly Business Reviews) and other programs to showcase value and drive strategic conversations with clients. Stay informed about industry trends and best practices in customer success, particularly within the startup and back-office services space. What an Ideal Hire Looks Like: Startup Experience: You have navigated the unique challenges and rapid growth of the startup world. You understand the founder mindset and the critical need for efficient and reliable back-office support. Remote Work Expertise (Outside US): You have successfully worked in and potentially led remote teams, ideally while supporting a customer base in a different time zone. You understand the communication strategies and tools needed for effective collaboration and client management in a distributed environment. You are adept at bridging potential cultural or communication style differences. Customer Success Leadership: You have a proven track record of building and scaling customer success functions, developing strategies, and leading teams to achieve measurable outcomes. Services / B2B Experience: Experience in a services company or a B2B SaaS environment where customer relationship management and value realization are paramount. Deep Empathy and Communication Skills: You are genuinely curious about understanding customer needs and challenges. Your communication is clear, proactive, and tailored to your audience, whether it's a busy founder or an internal team member. You are an active listener and a skilled problem-solver. Proactive and Strategic Thinker: You don't just react to issues; you anticipate them. You are constantly thinking about how to improve the customer experience and drive long-term value. Data-Driven Decision Maker: You use data and metrics to understand customer health, measure the effectiveness of your strategies, and identify areas for improvement. Adaptable and Resilient: The startup environment is ever-changing. You are comfortable with ambiguity, can pivot quickly, and maintain a positive attitude in the face of challenges. Strong Business Acumen: You understand the fundamentals of business and how Chore's services contribute to our clients' success metrics. Qualities, Skillsets, and Experiences: 5+ years of experience in customer success or a related client-facing role, with at least 2+ years in a leadership position. Experience working with startup clients is highly preferred. Proven ability to build and manage remote teams. Demonstrated experience in developing and executing customer success strategies. Familiarity with CRM and Customer Success platforms (e.g., HubSpot, Salesforce, Gainsight, ChurnZero). Love of AI. Deep curiosity about the future and new ways of working. Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely. Strong analytical skills and the ability to interpret data to drive action. Experience in the back-office functions (HR, Finance, Compliance, Equity) is a strong plus, but not required. Ability to work independently and manage multiple priorities effectively across different time zones. A Bachelor's degree in a relevant field or equivalent practical experience. Compensation: Compensation is based on your local cost of living and experience but we expect base compensation between $25k-$40k USD with a bonus potential of 25-50% depending on outcomes. Every team member receives equity in Chore. We offer equity on the high side and believe it's critical to building a success long-term business striving to change the world. The Best Parts: We are fully remote and do not require any travel We’re good people who work well together while solving critical problems for awesome startups. DO NOT APPLY ON LINKEDIN, apply here: https://forms.clickup.com/42034173/f/182rzx-1076653/OGRSPVITH6P3U4GLFK