Business Manager

About MM Safety

MM Safety & Work Wear Solutions is a leading B2B trading and consulting firm specializing in industrial, fire, and chemical safety products. With a pan-India presence and a rapidly growing client base, we are known for delivering reliable, customized safety solutions to top-tier companies across manufacturing, FMCG, construction, healthcare, and education sectors.

Role Overview

Operations & Business Manager

Key Responsibilities

Operations & Fulfillment

• Supervise daily business operations including sales order processing, dispatch coordination, invoicing, and stock management
• Ensure on-time deliveries by working with the delivery and logistics team
• Monitor and improve process efficiency across internal workflows

Team Management

• Manage and coordinate the work of Sales, Accounts, Delivery, Operations, and Admin staff (team of 6)
• Conduct weekly check-ins, review task completion, and help resolve bottlenecks
• Provide performance inputs and develop standard operating procedures

Client & Vendor Engagement

• Act as a point-of-contact for customer escalations and key follow-ups
• Manage select client relationships for mid-size accounts
• Support vendor negotiations and order planning with suppliers

Business Planning & Support

• Assist MD with reporting, analytics, and execution of key business strategies
• Track receivables, payment timelines, and outstanding client issues
• Support business development efforts by preparing quotes, tenders, and sales reports

Desired Candidate Profile

• Graduate/Postgraduate in Business, Engineering, or Operations
• 4–8 years of experience in operations, B2B coordination, or safety/trading industries
• Strong organizational, interpersonal, and leadership skills
• Self driven and growth oriented
• Proficiency in MS Excel, MS PowerPoint and basic knowledge of Tally or Zoho (knowledge of basic ERP systems is a plus)
• Ability to multitask and work independently in a fast-paced environment

Why Join Us?

• Opportunity to be part of a high-growth company in the safety sector
• Work directly with senior leadership and influence business decisions
• Build and lead a team while owning critical functions of the business