Business Manager

We’re looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management.

• Lead and manage a team of 20–30 members, ensuring high performance and alignment with business goals.

• Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.

• Build and nurture strong, professional relationships with clients to drive long-term engagement.

• Hire, train, and retain team members by formulating development plans and addressing their training needs.

• Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.

• Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.

• Conduct 2–3 in-person client meetings daily to strengthen relationships and drive business outcomes.

Key Skills:

• Proficient in applying effective sales techniques to drive conversions and business growth.

• Strong problem-solving and quick decision-making abilities in dynamic situations.

• Excellent verbal communication paired with active listening for impactful client interactions.

• Strategic vision and foresight to identify and create new customer opportunities.

• Skilled in team management with strong interpersonal and leadership capabilities.

• Solid understanding of client segmentation, data analysis, and report management for informed decision-making.