Business Intelligence Consultant

Position overview:

We are seeking for a motivated Analytics Manager to join our team. The primary responsibility of the role is stakeholder management, team management, and help the team members to deliver data to insights and provide thoughtful, actionable insights, recommendations to support informed decision-making related to WFM Team.

Responsibilities:

Team & Stakeholder Management – Experienced in team handling BI reporting & data analytics. Data Collection & Analysis – Create an intermediate data store (using Google's tech stack) that combines multiple data sources into specific tables/views for use by the WFM teams. Reporting & visualization – Ability to build dashboards based on intermediate datastore. Business Insights – Collaborate with teams and stakeholders to provide data insights and identify opportunities for process improvements within workforce. Data Quality & Governance – Clarity on basic principles and best practices for development of data pipelines maintenance to preserve the completeness and quality of the data. Some experience of DBA is preferred (but not required). Data Management & Migration – Experience in data migration and refinement of existing data structures, dashboards, and reports which include validation of existing reports for quality and completeness.

Technology Stack Experience :

• Advanced SQL
• BI Dashboards dev (Looker, Power BI, etc.)
• Excel (can maintain complex spreadsheets) and Google Sheets Power User
• Data Engineer (data processing & pipelines); Data Visualisation & Story Telling
• Experience in Workforce Management or similar environment (Preferred but not mandatory).
• Google Dataplex -> Query Language (good to have)

Role Experience:

• 8+ years of experience in a data-driven environment as a data or Business Intelligence, data driven decision making & team handling.
• Strong analytical skills and experienced in performing data analysis to address business questions.
• Experience of people management role, with an exposure in stakeholder management, managing escalation, process & people risk, attrition, training, performance reviews and project delivery matrix.
• You are expected to work 5 days a week from Gurgaon office. This is an onsite role from Gurgaon location.

Qualification:

• Any Graduate - Bachelor’s degree in STEM or related field.
• Proven BI experience in analytics, including development of dashboards/ reports, data validation & report automation.
• Strong proficiency in SQL and hands-on experience in looker/ Tableau or PowerBI.
• Experience with data manipulation, data integration, and ETL processes – desired not mandatory.