Role Overview As an Enterprise Account & Delivery Manager, you will play a pivotal role in managing customer accounts while ensuring the successful delivery of digital transformation projects. This dual-focused position combines account management responsibilities, such as building relationships and identifying growth opportunities, with delivery management duties, including overseeing the execution of projects using Kissflow’s low-code platform. Your leadership will ensure that both client expectations and project outcomes are aligned to deliver business value and foster lasting partnerships. You will work closely with CXOs and key enterprise leaders to drive strategic transformations and meet business goals. Key Responsibilities Account Management & Professional Services Client Relationship Management : Serve as the primary point of contact for assigned enterprise accounts, building strong relationships at the CXO level to ensure customer satisfaction, loyalty, and retention. Strategic Planning & Growth : Develop and implement strategic account plans to drive revenue, expansion, and service adoption within existing accounts. Align these plans with the overarching business transformation goals of client leadership teams. Business Reviews & Upselling : Conduct regular business reviews with customers, particularly with senior leadership, to assess their needs, drive product adoption, and identify upselling and cross-selling opportunities for new products and services. Stakeholder Engagement : Act as a trusted advisor to customer leadership, collaborating closely with CXOs to understand their enterprise transformation goals and recommending innovative solutions that support their digital and business transformation journeys. Project Delivery & Execution End-to-End Project Delivery : Oversee the entire lifecycle of enterprise transformation projects, ensuring they meet scope, timeline, budget, and quality requirements while aligning with the client’s broader strategic objectives. Strategic UseCase Development: Build strong relationships with customer leadership to identify strategic use cases and digital transformation opportunities. Proactively contribute to shaping the customer’s transformation roadmap. Scope and Estimate Projects: Collaborate with Kissflow's technical leads to scope and estimate project efforts accurately. Manage scope deviations effectively throughout the project lifecycle, ensuring alignment with customer expectations. Technical Collaboration: Partner with Kissflow's techno-functional leads to support requirements gathering, design, implementation, and solution delivery using the Kissflow platform. Facilitate seamless integration between technical and functional aspects of projects. Risk & Change Management : Proactively identify potential project risks/changes and implement mitigation strategies to avoid delays and disruptions, ensuring on-time, within-budget project delivery, while also accommodating the evolving transformation landscape of the enterprise. Key Skills & Qualifications Technical Skills: Low-Code/No-Code Platforms: Proficiency in working with low-code platforms, having an understanding of how to design, implement, and deliver solutions. Technical Acumen: system integrations,Ability to understand technical requirements and challenges, and work closely with techno-functional leads and developers to ensure effective solution delivery. Systems Integration: Experience with integrating low-code platforms with other enterprise systems and third-party applications. Data Management: Understanding of data structures, workflows, and how to handle data security within digital transformation projects. Project Delivery Ownership Skills: Project Management: Proficiency in managing the entire project lifecycle, including planning, execution, monitoring, and closure, using methodologies like Agile, Scrum, or Waterfall. Scope Management: Ability to define project scope and manage scope deviations, ensuring projects stay within defined boundaries. Risk Management: Skills in identifying, assessing, and mitigating risks throughout the project lifecycle. Strategic & Functional Skills Strong strategic thinking with the ability to develop long-term account plans and identify business opportunities that drive enterprise transformation. Excellent communication skills , with the ability to influence and negotiate with key stakeholders, particularly at the CXO level. Proven ability to build and maintain strong relationships with clients, acting as a trusted advisor to drive customer success and foster business transformation. In-depth understanding of customer business processes, industry trends , and digital transformation needs, including insights into how CXOs think about enterprise-wide change. Show more Show less

We are seeking a Data Analyst Intern to support our analytics function and contribute to turning data into actionable insights. This internship offers a hands-on opportunity to work closely with experienced analysts, gaining exposure to data tools, business metrics, and problem-solving methodologies. You’ll help us explore data across various business functions and assist in shaping our strategic decision-making. Key Functional Areas of Responsibility Assist in collecting, cleaning, and preparing data from various departments (e.g., Marketing, Sales, Customer Success) Learn and apply basic SQL queries to extract and manipulate data Help in building dashboards and reports under supervision using tools like Zoho Analytics, Power BI, or Tableau Support the team in validating and cross-checking data accuracy and integrity Participate in brainstorming sessions to identify trends, KPIs, and insights from datasets Contribute to the documentation of analytics processes, queries, and reporting templates Stay updated on analytics best practices and suggest improvements where possible Qualifications Good knowledge of any analytics or data visualization tool (e.g., Power BI, Tableau, Zoho Analytics) is a plus Intermediate to advanced proficiency in Excel or Google Sheets for data handling Intermediate to advanced proficiency in SQL or scripting languages for data querying Show more Show less

About Us Kissflow is the leader in no-code citizen development and a strong player in low-code application development empowering process owners a.k.a citizen developers and IT developers, to automate middle office processes and build custom applications. We prioritize simplicity over complexity and are looking squarely to the future, giving you a World Class SaaS platform with unlimited business opportunities. Hundreds of global and Fortune 500 brands such as Pepsi, McDermott, Motorola Solutions, and Danone, rely on Kissflow to simplify their work. Kissflow has been featured and recognized as an industry leader by Gartner, Forrester and G2. Founded in 2004, Kissflow is an industry pioneer in the low-code, no-code space for digital operations and has a globally distributed workforce. Learn more at https://kissflow.com/ We’re looking for a Product Marketing Manager who can craft compelling stories, drive go-to-market (GTM) excellence, and help position Kissflow as the category leader. What You’ll Do GTM Strategy: Own the go-to-market plans for product launches—driving adoption, awareness, and growth. Positioning & Messaging: Build clear, differentiated messaging based on customer insights, competitor analysis, and product value. Sales Enablement: Create sales collateral, pitch decks, and battlecards to help Sales close faster. Market Intelligence: Conduct persona research, win-loss analysis, and competitive benchmarking. Cross-Team Collaboration: Be the bridge between Product, Sales, and Marketing teams to ensure alignment. Thought Leadership: Contribute to blogs, webinars, case studies, and analyst reports that reinforce our brand voice. What We’re Looking For 7-10 years of experience in product marketing for B2B SaaS (preferably with exposure to low-code/digital transformation ). Experience working with global markets , especially the US . Strong storytelling, copywriting, and analytical skills. Past success launching products or features with measurable impact. Work Location - World Trade Center,Perungudi Show more Show less

Kissflow is a leader in delivering innovative low-code solutions that empower businesses to streamline their processes and accelerate digital transformation. We are seeking an experienced and capable Senior Technical Manager and take charge of managing customer projects from inception to completion and drive opportunities for recurring services. Job Overview: As a Technical Delivery Manager - Enterprise Transformation at Kissflow, you will be an integral part of the Sales team, driving digital transformation initiatives for our Enterprise customers. Key Responsibilities: Project Delivery and Management: Own the end-to-end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements. Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes. Stakeholder Collaboration: Work directly with customer project stakeholders to understand requirements, gather feedback, and ensure alignment with overall business objectives. Maintain open communication channels for ongoing collaboration. Strategic Use-Case Development: Build strong relationships with customer leadership to identify strategic use cases and digital transformation opportunities. Proactively contribute to shaping the customer’s transformation roadmap. Scope and Estimate Projects: Collaborate with Kissflow's technical leads to scope and estimate project efforts accurately. Manage scope deviations effectively throughout the project lifecycle, ensuring alignment with customer expectations. Technical Collaboration: Partner with Kissflow's techno-functional leads to support requirements gathering, design, implementation, and solution delivery using the Kissflow platform. Facilitate seamless integration between technical and functional aspects of projects. Identify Recurring Services Opportunities: Identify and pursue opportunities for recurring services and ongoing customer engagement. Foster long-term partnerships and expand Kissflow’s footprint within customer accounts. Account Management: Serve as the primary point of contact for assigned enterprise accounts, ensuring customer satisfaction, addressing concerns, and fostering lasting partnerships. Risk Management: Identify potential risks and implement mitigation strategies throughout the project lifecycle. Ensure proactive measures are taken to avoid disruptions and delays. Continuous Improvement: Contribute to refining and enhancing delivery methodologies, best practices, and tools within the professional services team. Share insights and lessons learned to drive continuous improvement. Required Skills: Technical Skills: Low-Code/No-Code Platforms: Proficiency in working with low-code platforms, having an understanding of how to design, implement, and deliver solutions. Technical Acumen: Ability to understand technical requirements and challenges, and work closely with techno-functional leads and developers to ensure effective solution delivery. Systems Integration: Experience with integrating low-code platforms with other enterprise systems and third-party applications. Data Management: Understanding of data structures, workflows, and how to handle data security within digital transformation projects. Strategic Skills: Strategic Planning: Ability to identify and develop strategic use cases for digital transformation, aligning them with the customer’s business goals and objectives. Business Analysis: Proficiency in analyzing customer business processes and identifying opportunities for improvement through automation and digitization. Change Management: Skills in managing organizational change, ensuring smooth adoption of new digital solutions by the customer’s teams. Thought Leadership: Ability to guide customers on best practices and emerging trends in digital transformation and low-code technology. Functional Skills: Stakeholder Management: Strong skills in managing relationships with customer project stakeholders, including executives, to ensure alignment and successful project outcomes. Requirements Gathering: Ability to work with customers to gather and understand their requirements, translating them into actionable project plans. Solution Design: Experience in designing solutions that meet customer needs, leveraging the capabilities of the Kissflow platform. Project Delivery Ownership Skills: Project Management: Proficiency in managing the entire project lifecycle, including planning, execution, monitoring, and closure, using methodologies like Agile, Scrum, or Waterfall. Scope Management: Ability to define project scope and manage scope deviations, ensuring projects stay within defined boundaries. Risk Management: Skills in identifying, assessing, and mitigating risks throughout the project lifecycle. Time and Resource Management: Effective management of project timelines, resources, and budgets to ensure on-time, within-budget delivery. Reporting and Documentation: Ability to create and maintain project documentation, including status reports, project plans, and post-implementation reviews. Show more Show less

Key Responsibilities: Identify and pursue new business opportunities for data mining and analytics projects across domestic markets Collaborate with the technical team to understand project requirements and build accurate, customized proposals and cost estimates Perform market and competitor research to identify potential clients and project leads related to data mining, data scraping and big data analytics Build and maintain a strong sales pipeline through prospecting, cold outreach and networking Foster client relationships through in-person meetings, clear communication and prompt follow-ups Track bidding performance and optimize proposal strategies to improve win rates Report weekly and monthly on lead conversions, bidding outcomes, and revenue forecasts Required Skills: Proven experience in business development and managing bidding portals Strong understanding of data mining, web scraping and data analytics concepts Excellent communication and negotiation skills Ability to draft clear, concise, and compelling technical proposals Self-motivated, target-driven, and organized in approach Familiarity with government and private sector bidding norms is a plus

Kissflow is a leader in delivering innovative low-code solutions that empower businesses to streamline their processes and accelerate digital transformation. We are seeking an experienced and capable Senior Technical Manager and take charge of managing customer projects from inception to completion and drive opportunities for recurring services. Job Overview As a Technical Delivery Manager Enterprise Transformation at Kissflow, you will be an integral part of the Sales team, driving digital transformation initiatives for our Enterprise customers. Key Responsibilities Project Delivery and Management: Own the end-to-end delivery of enterprise transformation projects, ensuring they meet scope, quality, budget and timeline requirements. Oversee all aspects of project execution to guarantee customer satisfaction and successful outcomes. Stakeholder Collaboration: Work directly with customer project stakeholders to understand requirements, gather feedback, and ensure alignment with overall business objectives. Maintain open communication channels for ongoing collaboration. Strategic Use-Case Development: Build strong relationships with customer leadership to identify strategic use cases and digital transformation opportunities. Proactively contribute to shaping the customers transformation roadmap. Scope and Estimate Projects: Collaborate with Kissflow's technical leads to scope and estimate project efforts accurately. Manage scope deviations effectively throughout the project lifecycle, ensuring alignment with customer expectations. Technical Collaboration: Partner with Kissflow's techno-functional leads to support requirements gathering, design, implementation, and solution delivery using the Kissflow platform. Facilitate seamless integration between technical and functional aspects of projects. Identify Recurring Services Opportunities: Identify and pursue opportunities for recurring services and ongoing customer engagement. Foster long-term partnerships and expand Kissflows footprint within customer accounts. Account Management: Serve as the primary point of contact for assigned enterprise accounts, ensuring customer satisfaction, addressing concerns, and fostering lasting partnerships. Risk Management: Identify potential risks and implement mitigation strategies throughout the project lifecycle. Ensure proactive measures are taken to avoid disruptions and delays. Continuous Improvement: Contribute to refining and enhancing delivery methodologies, best practices, and tools within the professional services team. Share insights and lessons learned to drive continuous improvement. Required Skills Technical Skills : Low-Code/No-Code Platforms: Proficiency in working with low-code platforms, having an understanding of how to design, implement, and deliver solutions. Technical Acumen: Ability to understand technical requirements and challenges, and work closely with techno-functional leads and developers to ensure effective solution delivery. Systems Integration: Experience with integrating low-code platforms with other enterprise systems and third-party applications. Data Management: Understanding of data structures, workflows, and how to handle data security within digital transformation projects. Strategic Skills Strategic Planning: Ability to identify and develop strategic use cases for digital transformation, aligning them with the customers business goals and objectives. Business Analysis: Proficiency in analyzing customer business processes and identifying opportunities for improvement through automation and digitization. Change Management: Skills in managing organizational change, ensuring smooth adoption of new digital solutions by the customers teams. Thought Leadership: Ability to guide customers on best practices and emerging trends in digital transformation and low-code technology. Functional Skills Stakeholder Management: Strong skills in managing relationships with customer project stakeholders, including executives, to ensure alignment and successful project outcomes. Requirements Gathering: Ability to work with customers to gather and understand their requirements, translating them into actionable project plans. Solution Design: Experience in designing solutions that meet customer needs, leveraging the capabilities of the Kissflow platform. Project Delivery Ownership Skills Project Management: Proficiency in managing the entire project lifecycle, including planning, execution, monitoring, and closure, using methodologies like Agile, Scrum, or Waterfall. Scope Management: Ability to define project scope and manage scope deviations, ensuring projects stay within defined boundaries. Risk Management: Skills in identifying, assessing, and mitigating risks throughout the project lifecycle. Time and Resource Management: Effective management of project timelines, resources, and budgets to ensure on-time, within-budget delivery. Reporting and Documentation: Ability to create and maintain project documentation, including status reports, project plans, and post-implementation reviews. (ref:hirist.tech)

We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes. Key Functional Areas of Responsibility Lead the overall RevOps strategy across the funnel—Marketing, Sales, and Customer Success Own the GTM systems and tools stack (CRM, automation tools, reporting platforms) Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.) Partner with functional heads to align on metrics, data definitions, and operational workflows Oversee the implementation and governance of CRM best practices and data hygiene Identify gaps and implement automation or process improvements to scale operations Professional Competencies Strong understanding of B2B SaaS revenue models and funnel dynamics Ability to think holistically while also diving deep into operational details Excellent problem-solving and analytical capabilities; comfortable working with data Strong cross-functional communication and stakeholder management skills Self-starter who thrives in a fast-paced and ambiguous environment Passion for operational excellence and continuous improvement Professional Skills & Qualifications 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations Proven experience leading cross-functional RevOps initiatives end-to-end Deep expertise with CRM systems (preferably Hubspot) Strong knowledge of lead-to-cash processes and funnel metrics Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau Strong command of Excel/Google Sheets Demonstrated ability to design and implement scalable processes and systems Experience working directly with leadership teams, providing data-driven insights and recommendations

As a member of the BDR team, you will be a critical member to an innovative fast-paced Marketing Team You will drive outbound prospecting campaigns (email, phone calls, & social media) to identify potential customers that would benefit from Kissflow You will often be the first point of contact with potential customers with the objective to set qualified meetings for a team of Account Executives Your ideal day will involve account research, identifying key players, generating interest through cold discovery calls and running email campaigns Methodically qualify, build, and manage an accurate sales pipeline by maintaining a high volume of activity, including outbound cold calls, emails, & social selling Discover new leads through internet research and social media monitoring/messaging, using LinkedIn Navigator, Twitter Utilize your active listening skills to understand and uncover customer needs and business problems to communicate how KISSFLOW can solve them effectively Achieve and exceed weekly/monthly metrics (meetings, qualified opportunities, new contacts, etc.) Flexible working in shifts

Key Responsibilities: Proactively reach out to potential attendees via outbound cold calls, introducing them to community events and encouraging them to join for shared learning and growth Consistently achieve daily[150 calls] and monthly targets for call volume, conversions and event registrations Maintain timely follow-ups with leads to boost conversion rates and ensure registration goals are met Conduct research to discover new prospects through online communities, social media, and networking platforms Regularly evaluate outreach efforts and optimize strategies for better performance Must be open to working from the office Willingness to commit for a duration of 6 months

Job Description: We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes. Key Functional Areas of Responsibility Lead the overall RevOps strategy across the funnel—Marketing, Sales, and Customer Success Own the GTM systems and tools stack (CRM, automation tools, reporting platforms) Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.) Partner with functional heads to align on metrics, data definitions, and operational workflows Oversee the implementation and governance of CRM best practices and data hygiene Identify gaps and implement automation or process improvements to scale operations Professional Competencies Strong understanding of B2B SaaS revenue models and funnel dynamics Ability to think holistically while also diving deep into operational details Excellent problem-solving and analytical capabilities; comfortable working with data Strong cross-functional communication and stakeholder management skills Self-starter who thrives in a fast-paced and ambiguous environment Passion for operational excellence and continuous improvement Professional Skills & Qualifications 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations Proven experience leading cross-functional RevOps initiatives end-to-end Deep expertise with CRM systems (preferably Hubspot) Strong knowledge of lead-to-cash processes and funnel metrics Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau Strong command of Excel/Google Sheets Demonstrated ability to design and implement scalable processes and systems Experience working directly with leadership teams, providing data-driven insights and recommendations

Years of experience: 1 - 3 years Job Summary: We are looking for a highly skilled Technical Solution Specialist to provide technical support to our customers. The ideal candidate should have strong technical skills and experience troubleshooting complex software and hardware issues. You will be responsible for resolving technical issues, answering customer inquiries, and providing technical support to our clients. Responsibilities: Provide technical support to customers via phone, email, and chat Troubleshoot and resolve technical issues related to software. Collaborate with cross-functional teams to identify and resolve customer issues Document customer interactions and technical solutions in our ticketing system Participate in product testing and provide feedback to the development team Stay up-to-date with new technologies, products, and features Required skills: Bachelor's degree in Computer Science, Engineering or a related field Proven experience as a Technical Support Engineer or similar role Aptitude to acquire deeper product knowledge Strong problem-solving skills and attention to detail Data Model and Entity Relationship Excellent communication and interpersonal skills Ability to work in a fast-paced environment and prioritize tasks Familiarity with helpdesk software, ticketing systems, and remote desktop tools Familiarity with Excel functions and formulas. (Must Have) Experience with APIs Familiarity with scripting languages is a plus Years of experience: 1 - 3 years

Position Overview We are seeking an experienced DevOps Engineer with 4-6 years of hands-on experience in product startup environments. The ideal candidate will have strong expertise in cloud infrastructure, containerization, and automation technologies with a proven track record of scaling systems in fast-paced startup environments. Requirements 4-6 years of experience specifically in product and/or startup environments Proven experience building and scaling infrastructure from ground up Experience working in agile, fast-paced development cycles Must-Have Technical Skills Cloud & Infrastructure Cloud Platforms: Hands-on experience with GCP and/or AWS Kubernetes: Expertise in managing 10+ microservices clusters in production Helm: Proficient in Kubernetes package management and deployments Terraform: Strong experience in infrastructure as code and automation Networking: Solid understanding of network concepts, protocols, and implementation Operating Systems & Programming Linux: Strong hands-on experience with Linux systems administration OS Fundamentals: Deep knowledge of CPU scheduling and memory management Programming: Intermediate level skills in Python OR Go-lang with production experience Shell Scripting: Advanced scripting capabilities for automation Data Structures: Strong understanding of algorithms and data structures DevOps & Operations CI/CD Pipelines: Experience designing and implementing continuous integration/deployment Docker: Proficient in containerization and writing Dockerfiles Database Administration: Experience with database management and operations Production Experience: Proven track record managing live production systems SaaS Applications: Experience handling distributed SaaS environments Monitoring & Observability Prometheus & Grafana: Hands-on experience with setup, configuration, and usage Experience monitoring microservices and distributed systems Additional Technologies CI/CD: Experience with continuous integration and deployment pipelines Service Mesh: Experience with service mesh technologies (Istio, Linkerd, etc.) MongoDB: Knowledge and operational experience Ansible: Configuration management experience What We're Looking For Self-starter who thrives in startup environments Strong problem-solving skills and ability to work under pressure Experience with rapid scaling and resource optimization Collaborative mindset with strong communication skills Passion for automation and infrastructure excellence

Experience: 1 - 3 years Work Location: Chennai Job Description: Job Summary: We are looking for a highly skilled Technical Solution Specialist to provide technical support to our customers. The ideal candidate should have strong technical skills and experience troubleshooting complex software and hardware issues. You will be responsible for resolving technical issues, answering customer inquiries, and providing technical support to our clients. Responsibilities: Provide technical support to customers via phone, email, and chat Troubleshoot and resolve technical issues related to software. Collaborate with cross-functional teams to identify and resolve customer issues Document customer interactions and technical solutions in our ticketing system Participate in product testing and provide feedback to the development team Stay up-to-date with new technologies, products, and features Required skills: Bachelor's degree in Computer Science, Engineering or a related field Proven experience as a Technical Support Engineer or similar role Aptitude to acquire deeper product knowledge Strong problem-solving skills and attention to detail Data Model and Entity Relationship Excellent communication and interpersonal skills Ability to work in a fast-paced environment and prioritize tasks Familiarity with helpdesk software, ticketing systems, and remote desktop tools Familiarity with Excel functions and formulas. (Must Have) Experience with APIs Familiarity with scripting languages is a plus

Experience: 8 - 10 years Work Location: Chennai Job Description: Role overview The Manager of Product Marketing is the key person responsible for product marketing activities for the entire company. They must work with varying members of the senior Go-to-Market team to ensure that Kissflow is consistently represented well in the market. Responsibilities The Manager of Product Marketing works between several GTM functions. Accounts Maintain a list of key accounts, develop relationships with them, and coordinate functions like analyst calls, case studies, and webinars Publish a monthly newsletter to keep all customers informed of product updates Complete a quarterly webinar to demo new features Sales Create required sales collateral Maintain an easily accessible repository of resources for sales teams Review sales calls to assess for positioning and story alignment Organize monthly Sales Win series episodes to share Marketing Build knowledge in specific industries where Kissflow is trying to expand Ensure positioning and messaging stays consistent across all collaterals Create high-value assets essential to our positioning Product Maintain a product roadmap of upcoming features Organize monthly competitor sessions with product managers to share with all the GTM team