Sales Operations Specialist

We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.

Key Functional Areas of Responsibility

• Lead the overall RevOps strategy across the funnel—Marketing, Sales, and Customer Success
• Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)
• Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon
• Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)
• Partner with functional heads to align on metrics, data definitions, and operational workflows
• Oversee the implementation and governance of CRM best practices and data hygiene
• Identify gaps and implement automation or process improvements to scale operations

Professional Competencies

• Strong understanding of B2B SaaS revenue models and funnel dynamics
• Ability to think holistically while also diving deep into operational details
• Excellent problem-solving and analytical capabilities; comfortable working with data
• Strong cross-functional communication and stakeholder management skills
• Self-starter who thrives in a fast-paced and ambiguous environment
• Passion for operational excellence and continuous improvement

Professional Skills & Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations
• Proven experience leading cross-functional RevOps initiatives end-to-end
• Deep expertise with CRM systems (preferably Hubspot)
• Strong knowledge of lead-to-cash processes and funnel metrics
• Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau
• Strong command of Excel/Google Sheets
• Demonstrated ability to design and implement scalable processes and systems
• Experience working directly with leadership teams, providing data-driven insights and recommendations