Business Head (Strategic Alliance & Growth)

Job Title: Business Head

Location:

Reports To:

Experience Required:

About the Role:

• Define the vision, strategy, and roadmap for COCO Rides.
• Drive business expansion across cities, optimizing ROI and asset utilization.
• Monitor market trends, customer insights, and competitive landscape to steer business decisions.

P&L Ownership

• Own full P&L for the COCO Rides business.
• Set financial targets, control operating costs, and ensure sustainable unit economics.
• Manage pricing, margin strategies, and revenue growth levers.

Operations Management

• Lead end-to-end fleet operations
• Set SLAs for uptime, reliability, and ride quality.
• Implement systems to reduce TAT, improve asset utilization, and maximize fleet health.

Team & Leadership

• Build and mentor a high-performing cross-functional team across operations, city management, customer service, and analytics.
• Set clear KPIs and performance standards.

Customer Experience & Safety

• Ensure consistent, high-quality customer experiences.
• Drive safety initiatives, compliance with local transport regulations, and incident management protocols.

Tech & Process Integration

• Collaborate with product & tech teams to implement tools for fleet tracking, driver scoring, and demand forecasting.
• Embrace automation and data analytics for smart decision-making.

Marketing

• Collaborate with central marketing team to organize BTL events for driving registrations
• Forge partnerships with corporates to onboard them/their employees as key customers

Qualifications:

• MBA or equivalent degree from a reputed institution.
• 1218 years of experience, preferably in urban mobility, logistics, or fleet-heavy services.
• Proven track record of scaling operational businesses with P&L accountability.
• Strong analytical, leadership, and execution skills.
• Comfortable working in fast-paced, dynamic environments.

Preferred Attributes:

• Experience in shared mobility space
• Passion for building tech-enabled services

Interested candidates kindly share your CV and below details to usha.sundar@adecco.com

1) Present CTC (Fixed + VP) -

2) Expected CTC -

3) No. of years experience -

4) Notice Period -

5) Offer-in hand -

6) Reason of Change -

7) Present Location -