Business Head

Role & responsibilities:

The Business Head is responsible for overall business performance, including strategy, revenue growth, profitability (P&L), operations, people leadership, compliance, and stakeholder management. The role drives sustainable growth while ensuring governance, risk control, and alignment with the organizations vision.

Business Strategy & Growth:

• Define and execute short-term and long-term business strategies

• Drive revenue growth, market expansion, and profitability

• Identify new business opportunities, products, and markets.

P&L Ownership:

• Own and manage business P&L, budgets, and cost controls

• Ensure achievement of revenue, margin, and profitability targets

• Monitor financial performance and take corrective actions.

Sales, Marketing & Business Development:

• Drive sales performance, customer acquisition, and retention

• Oversee marketing and go-to-market strategies

• Build strong sales channels, partnerships, and alliances.

Operations & Execution:

• Ensure smooth day-to-day operations and service delivery

• Implement SOPs, SLAs, and performance controls

• Drive operational efficiency and process optimization.

People Leadership & Culture:

• Build, lead, and mentor leadership and functional teams

• Set performance goals, review outcomes, and develop talent

• Foster a high-performance, ethical, and accountable culture.

Risk, Compliance & Governance:

• Ensure compliance with regulatory, legal, and internal policies

• Identify business risks and implement mitigation strategies

• Maintain strong governance, audit readiness, and controls.

Stakeholder & Board Management:

• Work closely with promoters, board members, and senior leadership

• Prepare business plans, MIS, and board-level reports

• Manage relationships with key clients, partners, and regulators.

Innovation & Continuous Improvement:

• Drive innovation, digital adoption, and business transformation

• Benchmark against industry best practices and competitors.

Preferred candidate profile:

Experience:

• 15-20+ years of progressive leadership experience

• Prior experience in heading a business unit, region, or P&L role

• Experience in NBFC, banking, financial services, or regulated industries preferred.

Key Skills & Competencies:

• Strategic thinking and execution capability

• Strong financial acumen and P&L management

• Leadership, people management, and decision-making skills

• Business development and negotiation skills.

• Risk management and compliance orientation

• Excellent communication and stakeholder management