Business Development Representative

Paschim Vihar, Delhi

Company:

Role Overview

Business Development Representative (BDR)

This role is ideal for a high-energy professional who enjoys client interactions, understands the digital and influencer marketing ecosystem, and is eager to grow within a fast-paced, performance-driven environment.

Key Responsibilities

Business Development & Lead Generation

• Execute outbound cold calls to prospective clients to introduce Social Bird’s services and value proposition.
• Manage and respond to inbound leads via email and WhatsApp, sharing detailed service information and proposals.
• Proactively identify, research, generate, and qualify leads through structured prospecting efforts.
• Build, manage, and continuously expand a robust sales pipeline.
• Schedule discovery calls, meetings, and service walkthroughs with qualified prospects.

Client Retention & Revenue Growth

• Serve as the primary point of contact for existing clients, ensuring high satisfaction and ongoing engagement.
• Develop and maintain strong long-term client relationships to improve retention and lifetime value.
• Identify upselling and cross-selling opportunities aligned with client goals and business needs.
• Address and resolve client concerns promptly, turning challenges into growth and renewal opportunities.

Relationship & Account Management

• Maintain regular communication with clients to understand evolving requirements and objectives.
• Ensure seamless coordination between clients and internal teams (Sales, Influencer Marketing, and Operations).
• Deliver consistent, high-quality customer service to keep clients engaged and loyal.
• Share relevant market insights, campaign ideas, and strategic recommendations to strengthen partnerships.

Preferred Qualifications

• 1–2+ years of experience in

  business development, sales, or client relationship management

  .
• Working knowledge of

  influencer marketing, digital marketing, or social media ecosystems

  .
• Hands-on experience with CRM tools such as

  HubSpot, Zoho, Salesforce, or similar platforms

  .
• Excellent verbal and written communication skills with confidence in client-facing interactions.
• Strong target-driven mindset with disciplined follow-up and execution skills.

Who Will Succeed in This Role

• Professionals who enjoy sales, networking, and relationship-building.
• Individuals who are persuasive, persistent, and self-motivated.
• Candidates who thrive in fast-paced, youthful, and creator-led environments.
• People who value consistency, structure, and performance-based growth.

Why Join Social Bird Media

• Opportunity to work with leading brands and top creators in the influencer marketing space.
• Ownership-focused role with clear growth and leadership opportunities.
• Young, energetic, and creative work culture.
• Competitive performance-based incentives and rewards.