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Job Title: Business Development Manager – International BPO Job Type: Full-Time Experience Required: 5+ years in International Sales/BDM in BPO/KPO Industry *Job Summary:* We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth for our international BPO operations. The ideal candidate will be responsible for identifying new business opportunities, building relationships with global clients, and closing high-value deals across various verticals including customer support, technical support, back-office services, and more. *Key Responsibilities:* * Develop and execute strategic plans to achieve international sales targets and expand the company’s global customer base. * Identify, qualify, and secure new business opportunities through cold calling, networking, and leveraging existing relationships. * Lead the full sales cycle from prospecting to closure, including proposal development, negotiations, and contract finalization. * Collaborate with internal delivery and operations teams to ensure solutions align with client needs and expectations. * Conduct market research and competitive analysis to identify emerging trends and customer requirements. * Maintain strong relationships with key decision-makers across client organizations to ensure long-term engagement. * Represent the company at international conferences, trade shows, and networking events. *Qualifications and Skills:* * Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). * Minimum 5 years of experience in international BPO sales or business development. * Proven track record of meeting or exceeding sales targets, especially in US, UK, or APAC markets. * Strong understanding of BPO services, delivery models, and client requirements. * Excellent communication, negotiation, and interpersonal skills * Ability to work independently and manage multiple projects simultaneously. * Willingness to travel internationally as needed. *Preferred Experience:* * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. *What We Offer:* * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment. Show more Show less
