Business Development Manager

You are an experienced and self-driven Sales Manager responsible for leading business development and managing key customer relationships for HVACR Components - Heat Exchangers and Copper Tubing. Your role involves identifying and developing new customers, handling RFQ processes, managing customer accounts, coordinating with the team for timely responses, and ensuring high customer satisfaction. You will also be involved in sales & marketing activities, exhibition support, market intelligence monitoring, and frequent customer visits. - New Business Development: Identify and develop new customers in domestic markets for coils and tubing products. - RFQ Management: - Handle the complete RFQ process from generation to receipt, technical/commercial review, quotation submission, and follow-up. - Coordinate with the entire team to ensure timely response and customer satisfaction. - Customer Relationship Management: - Maintain and grow existing customer accounts by ensuring consistent communication, timely responses, and high customer satisfaction. - Process and manage incoming orders promptly and accurately. - Interface with customers for various purposes like order updates, price negotiations, prototype development, etc. - Maintain accurate records of orders, inventory levels, and shipments. - Provide forecasts for Production and Raw Material Planning. - Exhibition & Marketing Support: - Contribute to planning and executing exhibitions, trade fairs, and marketing initiatives. - Develop exhibition strategies, including booth design and promotional materials. - Manage logistics for exhibitions, including booth setup and staff scheduling. - Market Intelligence: Monitor market trends, competitor activities, and customer requirements to support strategic decisions. - Travel & Visits: Regularly visit customers to strengthen relationships and identify new business opportunities. Desired Qualifications: - Bachelors degree in Engineering (Mechanical). - Minimum 10 years of experience in industrial sales, preferably in the HVACR industry. - Strong technical and commercial acumen. - Knowledge of CRM software will be an added advantage. - Excellent communication and negotiation skills. - Willingness to travel frequently for customer meetings and exhibitions. - Self-motivated with the ability to work independently and in coordination with internal teams.,