Business Development Manager

Primary title (standardized): Business Development Manager - Enterprise Sales

About The Opportunity

Role & Responsibilities

• Own full sales cycle for assigned territory: prospect, qualify, present, negotiate, and close enterprise and mid-market SaaS & cloud communications deals.
• Develop and execute territory plans to meet or exceed quarterly revenue targets and pipeline velocity metrics.
• Work cross-functionally with Solutions Engineering, Delivery, and Customer Success to craft tailored proposals, lead technical demos, and ensure smooth handoffs post-sale.
• Manage CRM rigorously—track opportunities, forecast performance, and maintain accurate records for pipeline hygiene and management reporting.
• Drive outbound lead generation via targeted outreach, account mapping, RFP responses, and relationship-building with key decision-makers (CX, IT, Ops).
• Negotiate commercial terms and contracts; close deals while protecting margin and ensuring long-term customer success.
  

Skills & Qualifications

• Proven B2B enterprise sales experience in SaaS, cloud communications, or contact-center solutions.
• Track record of meeting/exceeding quota and managing multi-stage enterprise sales cycles.
• Strong experience with CRM tools and disciplined pipeline management.
• Ability to run technical sales demos and collaborate with pre-sales/solutions engineering teams.
• Comfortable handling RFPs, commercial negotiations, and stakeholder management across CX/IT/Operations.
• Willingness to work on-site in India with periodic travel to customer locations.
  

Preferred

• Existing relationships within contact-center, BPO, or CX tech buyer communities in India.
• Experience selling to enterprise accounts across BFSI, e-commerce, or telecom verticals.
• Familiarity with cloud telephony, WebRTC, or CPaaS platforms.
  

Benefits & Culture Highlights

• Competitive base salary plus uncapped commission and performance incentives aligned to revenue targets.
• Fast-paced, product-led sales environment with clear career progression into senior enterprise roles.
• Collaborative culture focused on customer outcomes, continual learning, and cross-functional ownership.