Business Development Manager

Understand client requirements and conceptualize solutions to meet them effectively

Make Client specific sales presentations to prospective clients

Establish and foster businesses and relationships with key clients both externally and internally

Lead Client teams on their visit to the company’s offices in India

Participate in workshops/ trade association meetings/ pre-sales efforts onsite as and when required

Assist the sales team in approaching prospective clients and generate business by doing background work on client information

Work closely with customer & collaborate with internal teams - including Audit & Compliance, Accounts, Payroll & Outsourcing and develop implementation strategies

Ensure customer satisfaction & delivery as per SLAs

To be actively involved in pricing and negotiation for the agreement

Generate new leads and establish the inbound lead requirements needed to meet sales objectives

Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions

Achieve satisfactory profit/loss ratio and market share in relation to

preset standards and industry and economic trends

Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.

Develop and implement strategic marketing & sales plans and forecast to achieve corporate objectives for HR services

Prepare forecasts and KPI for use in organizational planning, financial forecasting, budget setting and strategic planning

Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients

Coordinate with the management team and ensure required information for the project is sent to the client.

Provide full visibility into the sales funnel at every stage of development

Responsible for conducting due-diligence and ensure aspects of business requirements are met.

Support Sales & Marketing initiatives by ensuring pipeline at all levels of the sales cycle.

To be well acquainted with processes, operations, strategy & financials of the company.

Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines

Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.

Monitor market and competitor activities and provide relevant periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.

Responsible for complete sign-off with the front-end sales team on all documents to be sent to the client

Update management on the status of all prospects

Ensure targets and expectations are clearly communicated to team members.

To have clear understanding of the functioning and hierarchy of each department.

Team Management

Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training

Build effective vertical and horizontal communication channels

Client Interface

• Identify process gaps and collaborate with front-end sales team to formulate solutions.
• Act as an interface between the front-end sales team and the Senior Management.

Conflict Resolution

• Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.

EDUCATION:

An MBA in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred

MINIMUM YEARS OF EXPERIENCE:

6 to 8 years experience prior experience in Pre-sales/account management experience with business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage; Exposure to International clientele/corporate business development would be advantageous

KNOWLEDGE

Familiar with Operating Systems (Windows), Knowledge of Ms Office (Word, Excel, PowerPoint)