KIDZA

Job Overview We are seeking a dedicated and enthusiastic Customer Care Specialist to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance to ensure a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others, while also being able to handle various customer inquiries effectively. Customer Interaction: Greeting customers, understanding their needs, and guiding them towards suitable products. Sales and Upselling: Promoting and selling products, potentially upselling or cross-selling complementary items. Transaction Processing: Handling cash and card payments accurately and efficiently. Maintaining the Store: Ensuring the sales area is well-stocked, clean, and visually appealing. Customer Service: Addressing inquiries, resolving complaints, and handling returns. Product Knowledge: Staying informed about product features, benefits, and pricing. Achieving Targets: Contributing to individual and store sales goals. Inventory Management: Participating in stock counts and inventory control procedures. Promotional Activities: Staying updated on promotions and participating in sales events. Greet and direct customers Provide accurate information (pricing and after-sales & services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Skill’s Proven work experience as a Retail Sales Representative Understanding of the retail sales process Familiarity with consumer behaviour principles Knowledge of inventory stocking procedures Track record of achieving sales quotas Excellent communication skills, capable of building trusting relationships Preferred Candidate : (theni & Cumbum) Only Benefits: · Yearly Bones · Good Salary · Good work environmental Languages : Tamil & English Pay: ₹15000 to 18000 - Per Month Experience : 2 Year (Above) Schedule Day shift. Job Location : Theni, unjampatti Contact Details: Phone : 7639499944. Email: [email protected] Address : Apollo pharmacy theni 2 - ground floor no.438, periyakulam main road, opp. holy redmeer convent hospital, kottai kalam, theni, unjampatti , Theni - 625531. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person

Transaction Processing: Accurately ringing up items, calculating total costs, and handling payments. Payment Handling: Accepting various forms of payment (cash, credit/debit cards, gift cards), making change, and issuing receipts. Customer Service: Greeting customers, answering questions about products or services, and resolving customer issues or complaints. Checkout Area Maintenance: Keeping the checkout area clean and organized, and assisting with restocking shelves or displays as needed. Cash Handling: Counting and balancing the cash register at the beginning and end of shifts, and reporting any discrepancies. Inventory Assistance: Helping with stocking shelves, rotating merchandise, and maintaining accurate inventory levels. Following Procedures: Adhering to store policies regarding returns, exchanges, and other customer service procedures. Teamwork: Collaborating with other team members to ensure efficient store operations and a positive customer experience. Skills and Qualifications: Basic Maths Skills: Ability to accurately calculate totals, make change, and reconcile cash drawers. Software : Tally, MS-Office Communication Skills: Clear and effective communication with customers and team members. Customer Service Skills: Friendly, helpful, and patient demeanor when interacting with customers. Attention to Detail: Accuracy in scanning items, handling payments, and counting cash. Problem-Solving Skills: Ability to resolve customer issues and handle returns or exchanges effectively. Ability to Work in a Fast-Paced Environment: Cashiers need to be able to handle a high volume of transactions efficiently. Familiarity with POS Systems: Experience using cash registers or point-of-sale systems is often required. Preferred Candidate : (theni & Cumbum) Only Benefits: · Yearly Bones · Good Salary · Good work environmental Languages : Tamil & English Pay: ₹10000 to 14000 - Per Month Experience : 2 Year (Above) Schedule Day shift. Job Location : Theni, unjampatti Contact Details: Phone : 7639499944. Email: [email protected] Address : Apollo pharmacy theni 2 - ground floor no.438, periyakulam main road, opp. holy redmeer convent hospital, kottai kalam, theni, unjampatti , Theni - 625531. Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Work Location: In person