Business Analyst/Project Manager

Role Summary

Business Analyst/Project Manager

The core element of this role is business analysis documenting business requirements

and user stories, but there is an opportunity to provide project delivery assistance on

web and mobile projects. In this position, you’ll join a Project Management team that

works collaboratively with Experience Design and Technical disciplines, in a fast-paced

environment. 

Key Responsibilities

1. Systems Analysis: Drive the efforts for systems analysis of current state and

define future state solutions including functional features recommendations

2. Requirements Gathering: Collaborate with stakeholders to gather, analyze, and

document business requirements, ensuring they are clearly understood and

feasible.

3. Solution Design: Work with technical teams to translate business requirements

into functional and technical specifications, ensuring solutions align with business

goals.

4. Project Planning: Develop detailed project plans, including timelines,

milestones, and resource allocation, to ensure projects are delivered on time and

within scope.

5. Coordination and Communication: Facilitate communication between business

stakeholders and technical teams, ensuring clear understanding and alignment

throughout the project lifecycle.

6. Progress Tracking: Monitor and report on project progress, identifying potential

risks and issues, and implementing mitigation strategies to ensure successful

project delivery.

7. Documentation: Create and maintain comprehensive project documentation,

including requirements, specifications, meeting minutes, and status reports.

8. Testing and Validation: Coordinate and participate in testing activities to ensure

solutions meet business requirements and quality standards.

9. Stakeholder Management: Build and maintain strong relationships with

stakeholders, ensuring their needs and expectations are effectively managed.

10. Change & Risk Management: Report any incoming change requests that might

come up during stakeholder discussions, and identify any internal or external

project risks that relate to communication, delivery or quality, along with

appropriate recommendations for mitigating the risks

11. Continuous Improvement: Utilize data, CRO and usability reports to determine

areas for enhancements of web or mobile platforms

12. Training and Support: Provide training and support to stakeholders, ensuring

they are equipped to utilize new systems and processes effectively.

Qualifications

 A bachelor’s degree in related field preferred with relevant experience

 3 to 5 years of experience in business analysis and/or project management

 Proven ability to work with all levels of leadership, management, project teams,

and stakeholder groups

 Strong written, verbal, and non-verbal communication skills

 Hands on experience in developing high quality process documentation and

reports

 Ability to schedule, organize and monitor projects with strong attention to detail

and deadlines

 Ability to work independently as well as with a team

 Experience with JIRA and knowledge of Google Analytics as an advantage