Business Analyst with P&C Insurance (Property & Casualty)

About Client :

One of our MNC clients offers Leading technology solutions company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our deep engineering capabilities, innovation, and velocity.

Our 10,500+ workforce across 30+ global locations delivers cutting-edge digital solutions, unlocks growth, and empowers our clients to thrive and succeed in a world of constant change.

High-growth companies draw on our expertise in engineering, experiences, and data, and this unique trifecta is what differentiates us from the crowd.

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Job Summary:

Business Analyst

Key Responsibilities:

• Requirements Gathering & Analysis:

• Work with business stakeholders, including underwriters, claims teams, and actuaries, to gather, document, and validate business requirements for P&C insurance processes and systems.
• Perform gap analysis between current business processes and system capabilities, identifying areas for improvement.

• Process Mapping & Documentation:

• Create detailed process maps, workflows, and functional requirements for new or enhanced systems and applications.
• Maintain a repository of business requirements and process documentation.

• System & Product Implementation Support:

• Serve as a liaison between business users and technical teams to ensure alignment of business needs with system solutions.
• Coordinate the implementation of software solutions and manage the rollout of updates to existing P&C insurance systems.

• Data Analysis & Reporting:

• Analyze business data to generate insights and support decision-making processes within underwriting, claims, and operations.
• Prepare and deliver reports to senior management on key performance indicators (KPIs), risks, and opportunities.

• Regulatory Compliance:

• Ensure that all proposed solutions and processes comply with industry regulations and standards (e.g., state insurance laws, ISO standards).
• Collaborate with legal and compliance teams to maintain up-to-date knowledge of P&C insurance regulations.

• Stakeholder Communication:

• Maintain clear communication with stakeholders at all levels of the organization, including executives, IT teams, and external vendors.
• Facilitate meetings, workshops, and presentations to discuss project progress, challenges, and outcomes.

• Continuous Improvement:

• Identify opportunities for process optimization within the P&C insurance business and recommend technology-driven solutions.
• Monitor industry trends and emerging technologies to support innovation within the insurance business.

Key Qualifications:

• Education:

  Bachelor’s degree in Business Administration, Finance, Insurance, Computer Science, or related field. Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

• Experience:

• 6+ years of experience as a Business Analyst, with at least 2 years of experience in the P&C insurance industry.
• Experience in requirements gathering, process modeling, and system implementation in an insurance environment.

• Skills:

• Strong understanding of P&C insurance products (e.g., auto, home, commercial) and operations.
• Proficiency in business analysis tools (e.g., MS Visio, JIRA, Confluence).
• Familiarity with insurance policy administration systems and claims management systems.
• Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels.
• Analytical mindset with a strong ability to interpret data and provide actionable insights.

• Desirable Knowledge:

• Knowledge of industry-specific regulations (e.g., NAIC, ISO, state insurance departments).
• Experience with Agile methodologies (Scrum, Kanban).
• Knowledge of emerging technologies like InsurTech, machine learning, and AI in the insurance space.

Working Environment:

• Collaborative team-based environment with opportunities for growth and development.
• Flexibility to work remotely or hybrid, depending on the company’s policy.