Business Analyst

Job Location
Symbiotics is the leading market access platform for impact investing, dedicated to private markets in emerging and frontier economies. The group offers investment, asset management and capacity building services. Since 2005, we have originated over 7,800 investments representing more than USD 9.8 billion for 590 companies in 96 countries. We manage an aggregate portfolio of USD 2.9 billion spread across 23 funds and mandates. Our portfolio companies have also benefited from over 145 technical assistance projects worth more than USD 18 million. Symbiotics is a certified B Corporation. Symbiotics currently employs 172 people and is headquartered in Geneva, with further offices in Zurich, London, Amsterdam, Paris, Mexico City, Singapore, Cape Town, Delhi and Yerevan. Symbiotics Asset Management is part of the Symbiotics Group and offers tailored sustainable portfolio management services for investors, with close to USD 3 billion of assets under management. Sustainable Development Goals (SDGs) investments are at the heart of what we do, and all our funds are classified as “Article 9” under the framework of the European regulation SFDR, the highest level of ESG disclosure. As we continue to expand our reach and deepen our impact, we are looking for passionate individuals to join our team. If you share our commitment to making a difference and possess the skills and experience we seek, we would love to hear from you. We are a fast-growing, market-leading company offering a dynamic work environment in the growing impact investment space. Join us at Symbiotics and be a part of our journey to create lasting change in the world's emerging and frontier markets. We believe that in order to recruit the best professionals, all applications must be reviewed equally. For this reason, we will not request personal data such as photos, date of birth, or gender on CV submissions. This approach ensures fairness and focuses on the qualifications and skills of candidates About the Job Who we are looking for We are looking for a Business Analyst, working hand in hand with Symbiotics Asset Management (SYAM) Digital Lead to help SYAM improve its overall operational efficiency and support SYAM Business teams. He/she will directly report to the SYAM Digital Lead. The position is based in Delhi. Job Description Guide business in identifying opportunities and solving problems to improve processes products, services, and tooling. Gather business requirements, translate the business requirements to the technical team, develop test plan, perform testing of the new feature and coordinate testing with the Business team Document business processes and develop system user guides Support the business through its adoption of new tools and existing tools (Microsoft for Sales, Power BI, Client Reporting tool, Portfolio Management System) Conduct analyses to investigate operational issues and/or explore potential opportunities for improvement through code review (java, Python) and data analysis (SQL, Power BI) Customize systems using power automate and Microsoft CRM system Responsibilities Act as a liaison between business and IT teams to ensure alignment of goals and solutions. Conduct operational and data analyses to identify issues and improvement opportunities. Gather, document, and analyze business processes and IT-related requirements. Design and propose solutions including governance, organizational structure, processes, and functional architecture. Act as data governance enabler Benchmark existing digital solutions and propose new developments when necessary Project Design & Delivery Translate business needs into functional specifications and user stories with acceptance criteria. Support RFP/RFI processes and contribute to business use case definitions. Participate in solution evaluation and selection processes. Identify dependencies and impacts on software components and architecture Project Implementation Contribute to implementation planning and process design. Validate application and functional architecture coherence. Define and coordinate user acceptance testing (UAT) with end users. Prioritize and document feedback from testing phases. Define integration attributes for system to system interfaces. Unsure solutions have up to date end user documentation Deliver end user training and assist them during the transition period Support & Maintenance Provide Level 1 support for internal tools (e.g., Syminvest.com, CRM, Client Reporting Tool). Identify bugs vs. enhancement requests and support prioritization and testing. Act as a support coordinator for issue resolution and documentation. Build and customize BI reports and CRM functionalities. Serve as backup for Middle Office Senior Associate. Review Symbiotics Asset Management data structure and assist the data governance team in identifying the actor for data management Your Qualification We are looking for a dynamic person who is passionate about technology, a team player, a good communicator, while being structured, rigorous and willing to work in a dynamic and evolving environment. More specifically, you have the following skills and competencies: You have a bachelor or master’s degree in engineering or finance You have experience with Agile technology You have strong analytical and problem-solving skills. You have a good stakeholder management You have experience working in the Financial industry (Asset Management would be preferred) You have experience working with Power BI, Microsoft for Sales and Power Automate You have a certain level of technical skills that allow you to understand java, python and are able to write SQL queries You pride yourself in providing a great client experience You enjoy collaborating with others to reach common goals You are comfortable working in an international and multicultural workplace You can perform in a fast-paced environment, and manage competing demands and priorities You have an interest in impact finance and/or sustainable development You can work comfortably in English Job Offer The chance to contribute to improving the lives of people in emerging and frontier countries, to work towards supporting the UN Sustainable Development Goals A flexible work environment with colleagues from 41 countries The opportunity to become part of a growing business that pushes you to excel every day while having a positive impact on others .