Job
Description
Job Summary We are seeking a Business Analyst – Digital & UX Projects who can act as a critical link between clients, design teams, and developers. This hybrid role combines business analysis, client communication, and UX support, particularly within WordPress, eCommerce platforms, and digital marketing-driven environments. The ideal candidate will ensure digital initiatives are aligned with user needs and business goals, while maintaining high-quality delivery and client satisfaction. Key Responsibilities Business Analysis & Client Requirement Gathering: - Act as the primary liaison between clients and internal teams to understand project goals and functional requirements. - Conduct stakeholder interviews, gather business needs, and translate them into user stories and technical documentation. - Define project scopes, MVPs, and feature prioritization based on client objectives and feasibility. Project Coordination: - Oversee the progress of multiple web/eCommerce projects to ensure timely delivery. - Utilize project management tools (e.g., Trello, JIRA, Asana) to manage workflows and ensure clear communication across teams. - Organize client meetings, status calls, and feedback loops. UX Collaboration & Validation: - Partner with UI/UX designers to align requirements with user-centered design. - Assist in creating wireframes, workflows, and usability documentation. - Support user feedback sessions and conduct or facilitate UAT to validate feature implementation. CMS & Digital Coordination: - Collaborate on WordPress and other CMS-driven projects—ensure themes, content, and structure align with functional and design specs. - Work with digital marketing and SEO teams to align content strategy with UX best practices and business KPIs. Must-Have Skills - 2+ years experience as a Business Analyst, Project Coordinator, or Client Delivery Executive in IT/digital environments. - Understanding of UX/UI principles and collaboration with design teams. - Strong documentation skills (BRD, SRS, UAT plans, etc.). - Familiarity with WordPress or eCommerce platforms (Magento, WooCommerce, PrestaShop, etc.). - Excellent client communication, problem-solving, and organizational abilities. Nice-to-Have Skills - Knowledge of digital marketing concepts and SEO fundamentals. - Basic knowledge of tools like Figma, Adobe XD. - Exposure to Agile/Scrum methodologies. - Basic HTML/CSS understanding is a plus. Show more Show less
