Business Analyst

Job Title: Business Analyst (IT Domain – ERP & Complex Systems) Experience: 5 to 7 Years Location: Mumbai / Pune (Onsite) Employment Type: Full-Time Job Summary: We are looking for a dynamic and detail-oriented IT Business Analyst with 5–7 years of experience to join our team onsite in Mumbai or Pune. The ideal candidate must have hands-on experience in working with ERP or complex systems (excluding Insurance, Banking, Healthcare, and LMS domains) and demonstrate excellent skills in bridging business requirements with technical solutions in an Agile/Scrum environment. Key Responsibilities: Understand business needs and translate them into detailed use cases, user stories, and tasks . Liaise between clients, development teams, UX, QA, and support teams to ensure seamless communication and solution delivery. Prepare BRDs, functional specifications, flow diagrams , and support documents for development and QA teams. Collaborate closely with the UX/UI team to review and improve user experience and interface designs. Conduct and manage sprint planning, daily scrums , and proactively identify blockers. Manage and control scope changes , and maintain consistent progress reporting to stakeholders. Conduct UAT, product demos , and provide post-go-live support for issue resolution. Monitor testing tasks, audit deliverables, and ensure quality and compliance throughout the SDLC. Provide responses to routine client queries and follow up for resolution. Required Skills and Experience: 5+ years of experience as a Business Analyst in IT projects. Strong understanding of SDLC , Agile/Scrum methodologies. Proficient in using tools like Jira for backlog and project tracking. Experience with Web and Windows-based applications . Familiarity with SQL or similar querying tools for data analysis. Strong analytical, verbal, and written communication skills . Show more Show less