Business Analyst

Job Title: Business Analyst

Location: Mohali, Punjab (Onsite)
Employment Type: Full-time

Job Summary

We are looking for a Business Analyst (Operations) who will help improve the company’s overall performance by analyzing processes, collecting data, and providing useful insights. The role involves working closely with different teams, understanding their challenges, and preparing reports and dashboards to support better decision-making.

Key Responsibilities

• Collect data from different teams and departments (Finance, Marketing, Accounts, Insurance, Construction, etc.) and maintain accurate records.

• Analyze business data to identify trends, challenges, and opportunities for improvement.

• Prepare regular reports (daily, weekly, monthly) for management review.

• Build and maintain dashboards using Zoho Analytics and Zoho CRM to track key business metrics.

• Create automated reports for key metrics (e.g., revenue, staff performance, errors, and incentives).

• Study and improve workflows to make operations smoother and more efficient.

• Monitor performance indicators (KPIs) and help ensure department goals are achieved.

• Support management with data-driven insights for planning and decision-making.

• Coordinate with teams for process improvement, automation, or new system implementation.

• Ensure all operational activities comply with company policies and procedures.

Qualifications

• Bachelor’s degree in business administration, Operations, Finance, B.Tech (CSE), B.Sc. (CS) or a related field.

• 1–3 years of experience in operations, business analysis, or reporting.

• Good knowledge of MS Excel, Zoho Analytics, Zoho CRM, Power BI.

• Understanding of data cleaning, formulas, Dashboard creation.

• Strong data analysis, reporting, and presentation skills.

• Excellent communication and teamwork abilities.

• Organized, detail-oriented, and able to manage multiple tasks effectively.

What We Offer

• Direct exposure to Australian business operations.
• Chance to be part of a multi-industry business group with long-term stability.
• Investment plans to support long-term financial growth for our employees.
• Group health insurance for overall well-being and security.
• Weekly rewards & recognitions for top performers, including cash prizes.
• Higher education sponsorship aligned with work requirements.
• Complimentary breakfast and refreshments provided at the workplace.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person