Job
Description
Job Title: Process Associate – Asset Finance Department: Finance & Lending Reports To: Team Lead / Process Manager Location: Mohali Job Type: Full-Time | In-Office Role Summary The Process Associate will play a critical role in supporting the end-to-end processing of finance applications for Australian clients. This includes managing enquiry handling, document preparation, submission, approval, and post-settlement activities. The ideal candidate will possess a strong understanding of finance documentation, compliance procedures, credit assessment, and professional communication standards. Key Responsibilities 1. Organizational & Market Understanding Develop a thorough understanding of Auswide, FLI Group, and their operational frameworks. Gain awareness of major Australian financial regulatory bodies: ASIC, ATO, APRA, and ACCC. Stay informed about major Australian banks and lenders. 2. Finance Application Process Stages A. Enquiry Stage Understand different borrowing structures (e.g., Sole Trader, Company, Partnership, Trust). Collect and organize client enquiry documents (ID proof, invoices, etc.). Perform ABN lookups, analyse RP Data, and manage digital folders in Zoho. B. Preparation Stage Conduct company and individual credit checks using Equifax. Identify all applicant parties and contribute to drafting submission notes. Learn and adhere to lender policies; navigate various lender portals. C. Submission & Approval Stage Accurately enter application data into lender systems (e.g., Flexicommercial, Pepper, etc.). Review private/dealer sale invoices and ensure they meet lender conditions. Send and manage documents via Annexture or DocuSign. D. Post-Settlement Stage Manage compliance documentation and verify file completion. Request additional documents such as amortization schedules and payout letters. Update Zoho CRM notes and maintain daily status trackers. 3. Communication & Administrative Tasks Label, tag, and organize email communication effectively. Maintain clear and updated notes in Zoho CRM. Provide regular updates on application status and generate internal reports. Collaborate with team members and use internal knowledge bases for continuous learning. Tools & Platforms Used Zoho One (including Zoho CRM) 3CX (for communication) Equifax (credit reporting) RP Data (property and business insights) Lender Portals (e.g., Flexicommercial, Pepper) Annature / DocuSign (digital signatures and document exchange) Ideal Candidate Profile Basic understanding of finance, credit processes, or Australian financial regulations. Proficient in digital tools and CRM systems, especially Zoho. Strong organizational and communication skills. Ability to work in a fast-paced, team-oriented environment with attention to detail. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Schedule: Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Location: Mohali, Punjab (Required) Work Location: In person
