Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Customer Service Associate Job Description: Top Duties and Qualifications On this page Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description. Are you a Job Seeker? Find Jobs Related Job Titles Call Center Representative Customer Service Manager Customer Service Representative Porter Customer Service Associate job title An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. Copy this section Customer Service Associate Senior Customer Service Associate Customer Retention Associate Customer Service Associate(Part-Time) Customer Service Representative Customer Service Associate Job Description Examples: 1 / 5 Post a job in minutes and start receiving quality resumes as soon as today. No credit card required Easy posting process No contracts required Customer Service Associate job summary A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them. Example of a Customer Service Associate job summary Our promotional marketing company is looking for a Customer Service Associate who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution. Customer Service Associate responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Copy this section Update the company database by inputting information from each call and keeping every customer field current Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers Work on special short-term projects to offer customized support for new products or products at end-of-life Monitor the customer satisfaction levels and develop methods for increasing them Assist in creating ways for delivering excellent customer service to irate or problematic customers Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹34,500.00 per month Benefits: Provident Fund Work Location: In person
Oversee daily store operations and ensure efficient workflow. Manage and supervise store staff, including scheduling and performance evaluations. Maintain and manage inventory levels, including ordering and stock control. Ensure store compliance with health and safety regulations. Handle customer complaints and queries professionally. Monitor sales performance and implement strategies to achieve sales targets. Prepare regular reports on sales, inventory, and staff performance. Coordinate with suppliers and vendors to ensure on-time delivery of stock. Manage cash handling, including cash register operations and reconciliations. Implement promotional activities and designs to drive store traffic. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Experienced in office procedures Other administrative duties including but not limited to Book all facets of international travel Prepare and reconcile expense reports on a monthly basis Answer phones, take messages and transfer to voicemail Organize biweekly conference calls Print, bind and photocopy presentation materials Receive and forward mail Correspondence and reports for internal and external clients will require high level of comfort and skill with Microsoft Excel and Word Occasionally receive guests and provide coffee Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Communication & Reception: Answer and direct phone calls, greet visitors professionally, and manage incoming and outgoing mail and emails. Administrative Support: Perform general clerical tasks, including data entry, document preparation, proofreading, and filing. Organization: Manage office supplies, maintain organized records, and ensure the office environment is clean and orderly. Scheduling: Coordinate and schedule appointments, meetings, and sometimes travel for staff members. Assistance to Staff: Provide support to other administrative and management staff on various projects and tasks. Basic Bookkeeping: Handle basic tasks such as tracking expenses and managing petty cash. Equipment Management: Oversee and maintain office equipment like printers and copiers. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Job brief We are looking for an Accounting Assistant to perform daily accounting tasks that will support our financial team. Accounting Assistant responsibilities include managing expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices. If you have an Accounting degree and are interested in gaining experience in bookkeeping procedures, we’d like to meet you. Ultimately, you will help our Accounting department run smoothly, ensuring transparency and efficiency in all transactions. Responsibilities Reconcile invoices and identify discrepancies Create and update expense reports Process reimbursement forms Prepare bank deposits Enter financial transactions into internal databases Check spreadsheets for accuracy Maintain digital and physical financial records Issue invoices to customers and external partners, as needed Review and file payroll documents Participate in quarterly and annual audits Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Job brief We are looking for an Accounting Assistant to perform daily accounting tasks that will support our financial team. Accounting Assistant responsibilities include managing expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices. If you have an Accounting degree and are interested in gaining experience in bookkeeping procedures, we’d like to meet you. Ultimately, you will help our Accounting department run smoothly, ensuring transparency and efficiency in all transactions. Responsibilities Reconcile invoices and identify discrepancies Create and update expense reports Process reimbursement forms Prepare bank deposits Enter financial transactions into internal databases Check spreadsheets for accuracy Maintain digital and physical financial records Issue invoices to customers and external partners, as needed Review and file payroll documents Participate in quarterly and annual audits Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Handle inbound/outbound customer calls regarding product/service inquiries and issues Provide accurate information and assistance to customers Resolve customer complaints and escalations in a professional manner Maintain customer records and update information in the system Identify and escalate priority issues to the appropriate team Achieve individual and team targets for customer satisfaction and productivity Follow company policies and procedures Adhere to quality standards and call center metrics Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Handle inbound/outbound customer calls regarding product/service inquiries and issues Provide accurate information and assistance to customers Resolve customer complaints and escalations in a professional manner Maintain customer records and update information in the system Identify and escalate priority issues to the appropriate team Achieve individual and team targets for customer satisfaction and productivity Follow company policies and procedures Adhere to quality standards and call center metrics Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Generating and following up with new business leads. Drawing up proposals and presenting them to prospective clients. Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes. Establishing and maintaining relationships with staff as well as external clients and vendors. Addressing any questions or queries promptly and politely. Monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs. Writing up sales and performance reports, and providing training and guidance to staff members. Assisting managers to develop incentives that improve performance. Attending workshops and events to expand skill set and professional networks. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Generating and following up with new business leads. Drawing up proposals and presenting them to prospective clients. Ensuring all processes are carried out in accordance with company regulations, as well as health and safety codes. Establishing and maintaining relationships with staff as well as external clients and vendors. Addressing any questions or queries promptly and politely. Monitoring staff and operations, and drawing up strategies to improve efficiency and reduce costs. Writing up sales and performance reports, and providing training and guidance to staff members. Assisting managers to develop incentives that improve performance. Attending workshops and events to expand skill set and professional networks. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Assisting with end-to-end payroll processing and administration Calculating and verifying employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations Ensuring timely and accurate data entry of payroll information, including employee details, timesheets, and attendance records, to maintain precise payroll records Responding promptly to employee inquiries and concerns regarding their payroll Generating payroll reports, such as payroll summaries, tax reports, and labor cost analyses Assisting in payroll tax calculations, deductions, and submissions to ensure compliance with local, state, and federal tax regulations Conducting regular audits and verifications of payroll data to identify and rectify any inaccuracies and discrepancies Supporting the implementation and integration of new payroll systems or upgrades Participating in process improvement initiatives Building and maintaining positive relationships with payroll service providers and vendors Collaborating closely with the HR and Finance teams to exchange relevant payroll information and resolve payroll-related issues Staying updated with the latest payroll regulations, tax laws, and labor standards Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Order fulfillment: Pulling, packing, and labeling products based on order invoices and ensuring they are packaged correctly to prevent damage. Quality control: Inspecting products for defects before packing and ensuring the final packaged goods meet company and industry standards. Shipping preparation: Sealing containers, generating shipping labels, and preparing necessary documentation, such as delivery challans. Inventory management: Maintaining accurate records of shipped items, reporting discrepancies, and assisting with inventory counts. Workplace organization and safety: Keeping the packing and work area clean, organized, and safe. This includes proper use and storage of packing materials and tools. Equipment operation: Safely operating various machinery and equipment, such as pallet jacks, forklifts, or automated packaging machines. Teamwork: Assisting other team members, communicating with supervisors, and working together to meet daily targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Order fulfillment: Pulling, packing, and labeling products based on order invoices and ensuring they are packaged correctly to prevent damage. Quality control: Inspecting products for defects before packing and ensuring the final packaged goods meet company and industry standards. Shipping preparation: Sealing containers, generating shipping labels, and preparing necessary documentation, such as delivery challans. Inventory management: Maintaining accurate records of shipped items, reporting discrepancies, and assisting with inventory counts. Workplace organization and safety: Keeping the packing and work area clean, organized, and safe. This includes proper use and storage of packing materials and tools. Equipment operation: Safely operating various machinery and equipment, such as pallet jacks, forklifts, or automated packaging machines. Teamwork: Assisting other team members, communicating with supervisors, and working together to meet daily targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person
Content review and editing: Proofread and edit content for grammar, spelling, punctuation, style, and syntax errors. Quality assurance: Verify content accuracy, brand voice consistency, and adherence to style guides and other guidelines. Functional testing: Test digital content elements, such as links, videos, and images, to ensure they function correctly across different platforms. Performance analysis: Analyze content performance metrics, such as engagement rates and user behavior, to identify areas for improvement. Collaboration: Work with writers, editors, and marketers to provide feedback and enhance content quality. Reporting: Create reports on content quality, performance, and user feedback for stakeholders. Content governance: Maintain content governance policies and ensure version control. Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Work Location: In person