Branch Manager

This role is for one of the Weekday's clients

Branch Manager

Loan Against Property (LAP)

Mortgage Loan products

Requirements

Key Responsibilities

• Business Development & Revenue Growth
• Drive sales of Loan Against Property and Mortgage Loans through branch activities, lead generation, and market outreach.
• Build strong relationships with customers, channel partners, DSAs, and other stakeholders to increase business volumes.
• Achieve monthly, quarterly, and annual disbursement and revenue targets.
• Branch Operations & Team Management
• Manage overall branch functioning including sales, credit, operations, and customer service.
• Lead, mentor, and motivate a team of sales executives, relationship managers, and operations staff to achieve collective business objectives.
• Monitor daily activities, productivity, and performance of the branch team, ensuring adherence to company policies and processes.
• Credit & Risk Management
• Evaluate customer profiles for loan eligibility through analysis of financial statements, property documents, income proofs, and credit reports.
• Ensure adherence to credit policies, underwriting guidelines, and regulatory requirements.
• Work closely with credit and risk teams to minimize delinquency and maintain high portfolio quality.
• Customer Relationship & Service Excellence
• Provide end-to-end guidance to customers on LAP and Mortgage products, documentation, and disbursement process.
• Handle escalations, resolve queries promptly, and ensure a seamless customer experience.
• Conduct regular feedback sessions to strengthen customer loyalty and retention.
• Compliance & Audit
• Ensure strict adherence to RBI/NBFC guidelines, internal compliance policies, and branch audit standards.
• Maintain accurate records, documentation, and MIS reports for management review.
  

Key Skills & Competencies

• Strong expertise in Loan Against Property (LAP) and Mortgage Loan products.
• Excellent understanding of credit appraisal, loan structuring, risk analysis, and property valuation.
• Proven experience in branch management, preferably in BFSI/NBFC sector.
• Strong leadership skills with the ability to motivate and manage teams.
• Effective communication, negotiation, and interpersonal skills to handle customers and channel partners.
• Ability to drive sales targets while maintaining compliance and customer satisfaction.
• Good analytical and problem-solving abilities.
  

Qualifications & Experience

• Graduate/Postgraduate degree in Finance, Commerce, Business Administration, or a related field.
• 3-6 years of experience in banking/financial services, with a minimum of 2 years in LAP/Mortgage Loan sales and branch operations.
• Prior experience in team handling and revenue generation at a branch level will be an advantage.