Branch Manager

Company Description

Degreewala Educare LLP is an AEP of NMIMS Distance and Online Education is committed to empowering professionals to enhance their careers through flexible, accredited, and industry-relevant programs. As an authorized enrolment partner of NMIMS, one of India’s top management universities, we deliver world-class education to learners across various locations. Our innovative digital platforms and expert faculty enable us to offer diverse programs in management, technology, commerce, and more. With a learner-focused approach, we aim to provide accessible and career-transforming education aligned with the evolving needs of industries.

Role Overview

The Branch Manager will be responsible for leading the branch’s sales operations, managing a team of counselors, and ensuring achievement of monthly revenue and admission targets. The role requires strong leadership, a process-driven approach, and the ability to maintain a high-performance environment.

Key Responsibilities

Sales Management

• Own the branch’s monthly and quarterly sales targets.
• Drive closures for all programs through effective team supervision.
• Ensure consistent lead follow-up and conversion through structured processes.
• Conduct regular review meetings to track performance and pipeline progress.

Team Leadership

• Manage, mentor, and support a team of sales counselors.
• Provide training and guidance to improve product knowledge and sales skills.
• Monitor daily activity metrics including calls, follow-ups, and consultations.
• Build a disciplined, target-focused team culture.

Operations Management

• Oversee daily branch operations including walk-ins, counseling sessions, and events.
• Ensure accurate CRM usage and data hygiene.
• Coordinate with marketing and academic teams for smooth functioning of the center.
• Maintain documentation, MIS reports, and weekly performance dashboards.

Process and Performance

• Implement structured sales processes for calling, follow-ups, and closures.
• Maintain compliance with organizational standards and guidelines.
• Ensure timely reporting of numbers, forecasts, and performance indicators.
• Identify areas of improvement and introduce corrective action plans.

Candidate Requirements

Experience

• 3 to 8 years of experience in sales, preferably in education, BFSI, telecom, or outbound sales environments.
• Prior experience in managing a sales team is required.
• Proven track record of meeting or exceeding revenue targets.

Skills and Competencies

• Strong closing and negotiation skills.
• Ability to manage high call volumes and fast-paced sales cycles.
• Excellent communication and interpersonal skills.
• Strong analytical skills for forecasting and data-driven decision making.
• Ability to maintain team motivation and performance standards.
• Proficient in CRM tools, MS Excel, and reporting systems.

Personal Attributes

• Target-driven and performance-oriented.
• Process-driven with strong discipline and accountability.
• Ability to work under pressure and meet deadlines.
• Professional conduct and strong ownership mindset.

What This Role Offers

• Leadership responsibilities with full ownership of branch performance.
• Exposure to end-to-end sales operations and team management.
• Growth opportunities based on performance and initiative.
• Incentive structure linked to monthly and quarterly achievements.