An insurance telecaller job involves making and receiving calls to sell and explain insurance policies, understand customer needs, provide product information, and handle follow-ups. Key responsibilities include outbound calls to generate leads and inbound calls to address inquiries, achieving sales targets, and maintaining customer records in a CRM system. Essential skills are strong communication, active listening, persuasion, and basic computer proficiency. Key Responsibilities Outbound Calls: Contacting potential and existing customers to introduce and sell insurance products like health, motor, or life insurance. Inbound Calls: Addressing customer questions, concerns, and complaints about policies and claims. Product Knowledge: Clearly explaining insurance plan features, benefits, coverage, and costs. Needs Assessment: Identifying customer needs and recommending suitable insurance policies. Sales & Follow-Up: Persuading customers to make purchases and following up on leads to close sales and ensure customer satisfaction. Record Keeping: Maintaining accurate records of customer interactions and updating customer information in a CRM database. Sales Targets: Meeting daily, weekly, and monthly sales quotas. Customer Support: Providing assistance with application processes and resolving policy-related issues. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person
An insurance telecaller job involves making and receiving calls to sell and explain insurance policies, understand customer needs, provide product information, and handle follow-ups. Key responsibilities include outbound calls to generate leads and inbound calls to address inquiries, achieving sales targets, and maintaining customer records in a CRM system. Essential skills are strong communication, active listening, persuasion, and basic computer proficiency. Key Responsibilities Outbound Calls: Contacting potential and existing customers to introduce and sell insurance products like health, motor, or life insurance. Inbound Calls: Addressing customer questions, concerns, and complaints about policies and claims. Product Knowledge: Clearly explaining insurance plan features, benefits, coverage, and costs. Needs Assessment: Identifying customer needs and recommending suitable insurance policies. Sales & Follow-Up: Persuading customers to make purchases and following up on leads to close sales and ensure customer satisfaction. Record Keeping: Maintaining accurate records of customer interactions and updating customer information in a CRM database. Sales Targets: Meeting daily, weekly, and monthly sales quotas. Customer Support: Providing assistance with application processes and resolving policy-related issues. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person