Branch Head

Role Overview

The Branch Head will be responsible for managing and driving overall business operations of the Bangalore branch of Realtime Biometrics. This includes sales growth, distributor/dealer management, branch profitability, operational efficiency, and team leadership. The role requires a result-oriented leader who can ensure business expansion while maintaining company policies and market discipline.

Key Responsibilities

• Business Growth & Sales Management

• Drive sales targets and revenue growth for the branch.
• Develop and manage distributor, dealer, and channel partner networks.
• Implement company pricing, discount, and incentive policies strictly.
• Identify new business opportunities, institutional sales, and government tenders.

• Branch Operations & Administration

• Manage day-to-day branch operations including billing, collections, stock, and logistics.
• Ensure compliance with company SOPs, financial discipline, and reporting standards.
• Maintain branch profitability and manage cost efficiency.

• Team Leadership & Development

• Lead, motivate, and monitor the branch sales & support team.
• Train team members on products, software solutions, and sales processes.
• Set performance targets and evaluate staff on defined KPIs.

• Customer & Market Engagement

• Strengthen relationships with key distributors, dealers, and large clients.
• Address customer queries, complaints, and ensure timely resolution.
• Conduct market research, competitor tracking, and provide insights to management.

• Compliance & Reporting

• Ensure all transactions follow company compliance, legal, and regulatory frameworks.
• Prepare and present MIS reports, branch performance data, and sales forecasts.
• Coordinate with Head Office for approvals, support, and escalations.

Key Skills & Competencies

• Strong leadership and people management skills.
• Proven track record in sales and business development (preferably in IT/biometrics/security products).
• Excellent communication, negotiation, and relationship-building skills.
• Financial acumen with experience in branch P&L management.
• Ability to work under pressure and deliver results in competitive markets.

Qualification & Experience

• Graduate / MBA in Business Administration, Sales, or related field.
• Minimum 7–10 years of experience in Sales/Branch Management.
• Experience in biometric devices, IT hardware, security systems, or B2B distribution will be an added advantage.